moonshadow cruises profile
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Company Profile
Imagine waking to a glorious sunrise, sipping coffee while checking the day’s forecast on the ‘net, then
spending the day cruising the harbour and showing off the locals (dolphins and whales) to a great
bunch of guests … no wonder we love our jobs… and have done for the last 34 years…
Moonshadow Cruises office is located in Nelson
Bay, Port Stephens on the lower north coast of
NSW. Only 2.5 hours drive north of Sydney and
just 25mins from Newcastle airport.
Port Stephens harbour has been rightly called the
“dolphin capital of Australia” as approximately 160 bottlenose dolphins call these waters home all
year round. From May to November we are honoured to witness the magnificent migrating Humpback
whales as they pass close by our coastline heading north to warmer waters during winter and back
past us on their way back to Antarctica as the weather warms up. It was these magnificent creatures,
as well as the spectactular scenery of the area, which inspired us to create Moonshadow Cruises and
our family owned and operated business began dolphin watch cruises in 1981, sailing an 18-metre
yacht with the capacity to carry up to 50 passengers. Demand for our cruises steadily grew and today
Moonshadow Cruises operate six scheduled cruises plus private charters on five vessels- the largest
and most luxurious vessels in Port Stephens and Newcastle Harbour. We carry over 120,000
passengers annually and employ 15 full time, 1 permanent part time and 30 casual staff.
Some guests also suggest that we “must have the whales
on contract!” Sailing is in our blood and through our tour
operating business we are able to pass on our passion for
the ocean to thousands of local and international guests
and showcase the beauty and uniqueness of our fabulous
coastline… and do it in absolute comfort and style!
Scope and components of our operations.
Moonshadow Cruises is an owner operated business specialising in whale and dolphin watching
cruises as well as lunch, dinner, Newcastle harbour tours and private charter cruises. We operate five
vessels out of Port Stephens and Newcastle with cruises to suit groups from 2 to 300. Moonshadow
Cruises have the largest and best appointed vessels in the region ensuring a comfortable and
memorable cruising experience.
CRUISES:
Dolphin Watch Cruise – Moonshadow cruises operate a 1.5 hour dolphin watch cruise at 10:30am
and 1:30pm every single day. During peak season and school holidays we put on an additional
dolphin watch at 3:30pm to meet demand. This cruise offers a 99% success rate in dolphin sightings.
Passengers are given the opportunity to get acquainted with our local residents, the Bottlenose
dolphins, whilst taking in the gorgeous scenery of Tomaree and Yacaaba headlands. We serve
complimentary tea, coffee and biscuits on board or for those who would like something more
substantial, we offer a delicious buffet lunch as an optional extra with this cruise every single day.
Whale Watch Cruise - We operate 3-hour whale watch cruises at 10:00am and 1:30pm daily from
mid-May to mid-November. Moonshadow Explorer is a catamaran originally designed to operate in
the Southern Ocean waters of the Great Australian Bight. At 30 meters (100 feet) in length she is well
at home in the local coastal waters of Port Stephens, providing passengers with a very comfortable
and safe journey. She has full walk around decks for viewing and large air conditioned indoor areas.
Complimentary tea, coffee and biscuits are served on board and passengers are entertained by
informative Captain’s commentary with a warming hot soup on the return journey. Passengers will
also get to meet the resident dolphins on this cruise (two cruises for the price of one!).
Twilight Dinner Cruise - Taking waterfront views to the next level, Moonshadow’s Twilight Dinner
Cruise offers the perfect evening for any occasion. This is a 2.5 hour cruise that operates every
Wednesday, Friday and Saturday evenings during the summer months and Saturday evenings only
during winter. Passengers on the dinner cruise can enjoy fabulous live entertainment whilst indulging
in an extensive buffet dinner featuring Hunter beef, chicken, fresh local seafood and desserts all
prepared fresh on board by our talented chefs.
Broughton Island National Park Cruise – For anyone looking for a full day of cruising, snorkelling,
swimming, exploring and eating, you can’t go past the Broughton Island Cruise. This cruise operates
Sundays from September to April with additional cruises on Tuesdays & Thursdays during NSW
School Holidays and is a 6.5 hour cruise. The cruise includes a buffet lunch plus morning and
afternoon tea. Passengers can explore ashore on an island discovery walk, secluded coves and
beaches. They can also snorkel, swim, feed the fish or just relax on the beach. Boom net rides and
bonus dolphin watch are also enjoyed on the trip home.
Private Charter - Port Stephens and Newcastle - weddings, parties, anything and everything! The
scope is endless… Couples can take the stress out of planning their big day by choosing a Reception
Package where we can make any dream water wedding a reality. Wedding receptions are tailored to
suit client’s needs and can cater for up to 250 guests. Moonshadow Cruises also offers two Team
Building programs which are fully facilitated and tailored to the client’s specific needs.
Newcastle Harbour Lunch Cruise - Enjoy a delicious meal as you cruise around Newcastle
Harbour on the Newcastle Lunch Cruise, past the foreshore and headlands. Departing the second
Sunday of each month at 1pm till 4pm. Your meal will be served aboard Moonshadow IV with
restaurant style seating on two decks and alfresco seating on the top deck! Cruise past the foreshore
and headlands, see the huge cargo ships, Stockton, the marina and the developments along
Honeysuckle. Enjoy a buffet lunch prepared fresh on board by our Chefs and sit back with a drink
from one of our two bars.
Newcastle Harbour City Sights and Sounds- cruise the impressive coal loading facilities and take
in a different perspective as you view the exciting transformation of the Newcastle harbour foreshore.
Take in the incredible sight of a 300m bulk carrier navigating the harbour with the help of tug boats.
This is a 1.5 hour cruise of the largest coal export harbour in the world. Cruise departs 10:30am
Wednesday and Sunday and 1:30pm on Saturday all year round. Sit back, relax and enjoy the sights
and sounds.
Newcastle Dinner Cruise - Enjoy a night of great food and great entertainment! Take in the harbour
sights and city lights while you cruise Newcastle Harbour. Appetisers on arrival, followed by a gala
buffet featuring fresh local seafood, Hunter meats, vegetables, salads ... and tempting desserts. Two
bars on board and entertainment included. This fabulous evening will be spent aboard Moonshadow
IV with two decks of indoor restaurant style seating, open air top deck and bow area, dance floor and
two bars on board. 2.5 hour cruise departing weekly at 7:15pm on Saturday nights
Whether a guest chooses to be awed by a breeching gentle giant or entertained by a pod of frolicking
dolphins or taking in the history of Newcastle Harbour, they are sure to leave us having experienced
the best that Port Stephens and Newcastle have to offer.
Our Team – Aren’t they a vibrant bunch! The efficient operation of our business is dependent on
our employees. We fluctuate from 30 to 65 staff members throughout the year. We are dependent on
our employees to source and convert potential customers into passengers, to handle enquiries and
reservations, to ensure our vessels are immaculately maintained, to meet, greet and ensure our
passengers enjoy their Moonshadow Cruises experience, and of course encourage repeat business.
Our team is our anchor and engine room!
Vessels
Moonshadow V is a 26m, tri storey catamaran with three viewing
decks, licensed for 300pax with seating for 200pax. Facilities include
underwater video cameras, boom net and waterslide. This vessel is
based in Port Stephens for scheduled cruises and private charters with
the capacity to suit the group market.
Moonshadow IV is a 22m, tri storey catamaran with three viewing
decks, licensed for 250pax with seating for 132pax and has a boom net.
This vessel is based in Newcastle Harbour for scheduled cruises and
private charters with the capacity to suit the group market.
Moonshadow III is a 19.5m motor vessel with two viewing decks. It is
great for 100pax with seating for 50pax. This vessel is based in Port
Stephens and is used for our Broughton Island cruises and casual
functions for smaller groups. This vessel is great for seniors and
education groups, private charters & team building.
Moonshadow Explorer is a Supercat, is a 30 metre alloy catamaran
which is licensed for 260pax with seating for 116pax. The vessel has a
main and wheelhouse deck, both have full walk around side decks. It is
air-conditioned and heated, fully licensed with a well stocked bar and has
a dance floor P.A. system and boom net. Purpose built to operate in the
Southern Ocean waters of the Great Australian Bight she is well at
home in the local coastal waters of Port Stephens. This vessel is used for scheduled cruises and
private charters with the capacity to suit the group market.
Moonshadow Odyssey is a 15m luxury catamaran. It is great for
intimate groups of a maximum 49pax. This vessel is based in Newcastle
Harbour and is used for conference groups and private functions for
smaller groups.