monthly report nov, 2009 - training dept. presented by thanh tung
DESCRIPTION
Train the trainer (new comer) in HCM, Hanoi, Can ThoTrain the trainer (new comer) in HCM, Hanoi, Can Tho Train BDO in HCM & HN Conduct WS for BM, SM and Pre-BM Distribute the vouchers for agents reaching the target (3.5 PFYP in 2 months after graduation) Open province course at Bac Giang & Tay Ninh Carry out the training survey. 1. TRAINING ACTIVITIESTRANSCRIPT
MONTHLY REPORTMONTHLY REPORT Nov, 2009 - Nov, 2009 - Training dept.Training dept.
Presented by Thanh Tung
OUTLINEOUTLINE
• Training activities this month– Highlight points – Total classes we conducted
• Training activities next month
• Train the trainer (new comer) in HCM, Hanoi, Can Tho
• Train BDO in HCM & HN • Conduct WS for BM, SM and Pre-BM• Distribute the vouchers for agents reaching the
target (3.5 PFYP in 2 months after graduation)• Open province course at Bac Giang & Tay Ninh• Carry out the training survey.
1. TRAINING ACTIVITIES1. TRAINING ACTIVITIES
2. TRAINING EVALUATION2. TRAINING EVALUATIONSATISFIED
UNSATISFIED
CẦN THƠ HCM ĐÀ NẴNG HÀ NỘI
3. Total Lost ratio of candidate
0% 10% 20% 30% 40% 50% 60%
10th
11th
10th
11th
10th
11th
10th
11th
HN
DN
HC
MC
T
Lost ratio by not attending class
0% 5% 10% 15% 20% 25% 30% 35% 40% 45%
10th
11th
10th
11th
10th
11th
10th
11th
HN
DN
HC
MC
T
Lost by not finish course
0% 5% 10% 15% 20%
10th
11th
10th
11th
10th
11th
10th
11th
HN
DN
HC
MC
T
Lost by fail test
0% 1% 2% 3% 4% 5% 6%
10th
11th
10th
11th
10th
11th
10th
11th
HN
DN
HCM
CT
4. DEVELOP BDO4. DEVELOP BDO事業說明會CIW
新人基礎課程FFC（2週）
進階銷售課程AFC（選修）
保障型市場課程
儲蓄型市場課程
醫療型市場課程
退休型市場課程
其他
選才評量
標準能力評估TCA
銜接培育課程PFC（10週）
20個獨立單元，循環開班。
管理訓練發展MTD 行銷訓練發展PTD
目標市場課程
壽險顧問發展研討會ADW（40週）
陪同輔導FOD集體指導GTD個別指導ITD績效檢討PRP
拒絕問題處理研討會需求分析研討會促成技巧研討會推薦介紹研討會
事業說明會CIW
新人基礎課程FFC（2週）
進階銷售課程AFC（選修）
保障型市場課程
儲蓄型市場課程
醫療型市場課程
退休型市場課程
其他
選才評量
標準能力評估TCA
銜接培育課程PFC（10週）
20個獨立單元，循環開班。
管理訓練發展MTD 行銷訓練發展PTD
目標市場課程
壽險顧問發展研討會ADW（40週）
陪同輔導FOD集體指導GTD個別指導ITD績效檢討PRP
拒絕問題處理研討會需求分析研討會促成技巧研討會推薦介紹研討會
FAST TRACK FOUNDATION COURSE
4. DEVELOP BDO4. DEVELOP BDO
Course title: FFM
Objectives:• Improve supporting skill of BDO• Increase the retention of new agent
-This project apply in HCMC first and then HN
-Other region: sales director will train their BDO
4. DEVELOP BDO4. DEVELOP BDO
Training during from 5~13 Dec in weekend
5 Dec 13 Dec
• Each Tuesday, a BDO will present 1 topic in 30mins.
• BDO will send training dept the PFC schedule of their branch monthly:- For training to observe & feedback about
coaching skill.- For training to check agent cards.
During 3 months later
Course content• Coaching skill• FOD skill• PRP skill• Sales skills
– Prospecting– Making appointment– Handling objections– Fact finding– Presenting solution
4. DEVELOP BDO4. DEVELOP BDO
BDOs earn those benefits from FFM course:• Enhance coaching skill in order to deliver PFC effectively.• Strengthen FOD skill in order to support new agents in field.• Improve PRP skill in order to consult new agents.
New agents earn those benefits from FFM course:• Be improved Selling skills from PFC conducted by BDOs. • As a result of the effective support of BDOs, improve sales result
and increase the retention of agent.
5. TOTAL COURSES5. TOTAL COURSES
HA NOI DANANG CANTHO HCM
AS+IA 3 1 2 3
IA 1 1
BDO 1
WS 1
PREBM 1 1 1
TOTALTOTAL 66 22 22 66
PLANNING PROJECT NEXT MONTH
1 Coaching new trainer in HCMC, Hanoi & Cantho
Training plan for 13th 20093
Conducting BM workshop2
Coaching Part time trainer6
Recruiting new trainer for HCM, Da nang4
Conducting FFM course 5
THANK YOU FOR YOUR ATTENTIONTHANK YOU FOR YOUR ATTENTION