monroe county public library strategic plan 2009-2011
TRANSCRIPT
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on the future of the libraryFocus
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Who you areWhat you like – and don’t like
Research to zoom in on our patrons . . .
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What you want from your library
going forward
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Focus groupsPublic forumsCommunity leadersCommunity survey
Broad-based community planning process
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Set goals for the library,and take concrete stepsto reach those goals.
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How do the people of Monroe County use the library?
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66% use the library at least once per month
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Check out a book
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Attend a meeting
Check out a book
Check out a movie
Pick up material on holdAsk a librarian
Find information
Check out music
Use a computer
Read a magazine or newspaper
Check out audiobook
Spend time in a quiet place
Use a copier
Get tax forms
Attend a children’s program
Meet a friend
Work on school assignment
Check out a magazine
Do online research
Attend an adult program
Found info for work
Use wireless access
VolunteerAttend a teen program
Receive help with reading
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Target Audiences
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Target Audiences
children, families and caregiversfrequent usersleading edge technology users
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Target Audiences
underserved audiencestaxpayers staff
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Strategieslisten and respondto community input
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Strategiesstrengthen community partnerships
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Strategiesprovide enrichingand engaging experiences
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Strategiesmaintain functionaland attractive public spaces
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attract and develop top quality staff
Strategiesattract and developtop quality staff
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Strategiesimprove processes
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Strategiesbroaden thefunding mix
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5 interrelated goals
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Childrenpre-literacy skillsreading and language skillsvolunteer homework help
Strengthen support for literacy and lifelong learning
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Adultsmore learning opportunitiesvolunteer tutoringteach technology skills21st century literacy skillspartner with the community
Strengthen support for literacy and lifelong learning
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access for people with disabilitiesgrow Web and CATS servicesopen second branchreplace bookmobileconsider changes to hours
Expand access to information
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foster staff developmentmaintain and improve facility and technologycreatively improve processes
Deliver exemplary service
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facilitate transportation and parking optionsEllettsville Branch children’s additioncreate engaging library experiences
Deliver exemplary service
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new titlesnew formatsincreased satisfactionchildren’s collection endowment
Maintain high quality collections
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be an inclusive and attractive employermake better use of volunteers, interns and work-study
Optimize stewardship of the library’s resources
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efficient use of tax supportembrace green, reduce energydevelop maintenance and replacement schedulesfundraising
Optimize stewardship of the library’s resources
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The Valuation Study confirmed that Monroe County residents received
in value for each $1 invested in the Library.
ROI
$1.68
Return On Investment
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items circulated2,496,313
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visits to a Library facility1,148,201
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visits to the Library website1,568,906
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uses of Library public computers289,000
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Library card holders82,066
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participants in Library programs43,551
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92-95% are satisfied with staff knowledge, courteousness and reference services
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96% rated the Library importantto the future of our community
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Our library is regularly acknowledged to be one of the finest public libraries in the country.
We are ranked number two nationally for libraries of our size.
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Our vision for the future of the Library
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We have looked at the actions and opinions of the people that our Library serves.
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We have sought to understand the role of the Library in the community.
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In order to forma clear vision . . .
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. . . of what this Librarycan become . . .
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. . . in the years ahead.
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Our Vision:
We aspire to be a dynamic library,essential to thoughtful, productive community life,and always meeting our community’s evolving needs.
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