monroe county public library strategic plan 2009-2011

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Page 1: Monroe County Public Library Strategic Plan 2009-2011
Page 2: Monroe County Public Library Strategic Plan 2009-2011
Page 3: Monroe County Public Library Strategic Plan 2009-2011

on the future of the libraryFocus

Page 4: Monroe County Public Library Strategic Plan 2009-2011

Who you areWhat you like – and don’t like

Research to zoom in on our patrons . . .

Page 5: Monroe County Public Library Strategic Plan 2009-2011

What you want from your library

going forward

Page 6: Monroe County Public Library Strategic Plan 2009-2011

Focus groupsPublic forumsCommunity leadersCommunity survey

Broad-based community planning process

Page 7: Monroe County Public Library Strategic Plan 2009-2011

Set goals for the library,and take concrete stepsto reach those goals.

Page 8: Monroe County Public Library Strategic Plan 2009-2011

How do the people of Monroe County use the library?

Page 9: Monroe County Public Library Strategic Plan 2009-2011

66% use the library at least once per month

Page 10: Monroe County Public Library Strategic Plan 2009-2011

Check out a book

Page 11: Monroe County Public Library Strategic Plan 2009-2011

Attend a meeting

Check out a book

Check out a movie

Pick up material on holdAsk a librarian

Find information

Check out music

Use a computer

Read a magazine or newspaper

Check out audiobook

Spend time in a quiet place

Use a copier

Get tax forms

Attend a children’s program

Meet a friend

Work on school assignment

Check out a magazine

Do online research

Attend an adult program

Found info for work

Use wireless access

VolunteerAttend a teen program

Receive help with reading

Page 12: Monroe County Public Library Strategic Plan 2009-2011

Target Audiences

Page 13: Monroe County Public Library Strategic Plan 2009-2011

Target Audiences

children, families and caregiversfrequent usersleading edge technology users

Page 14: Monroe County Public Library Strategic Plan 2009-2011

Target Audiences

underserved audiencestaxpayers staff

Page 15: Monroe County Public Library Strategic Plan 2009-2011

Strategieslisten and respondto community input

Page 16: Monroe County Public Library Strategic Plan 2009-2011

Strategiesstrengthen community partnerships

Page 17: Monroe County Public Library Strategic Plan 2009-2011

Strategiesprovide enrichingand engaging experiences

Page 18: Monroe County Public Library Strategic Plan 2009-2011

Strategiesmaintain functionaland attractive public spaces

Page 19: Monroe County Public Library Strategic Plan 2009-2011

attract and develop top quality staff

Strategiesattract and developtop quality staff

Page 20: Monroe County Public Library Strategic Plan 2009-2011

Strategiesimprove processes

Page 21: Monroe County Public Library Strategic Plan 2009-2011

Strategiesbroaden thefunding mix

Page 22: Monroe County Public Library Strategic Plan 2009-2011

5 interrelated goals

Page 23: Monroe County Public Library Strategic Plan 2009-2011

Childrenpre-literacy skillsreading and language skillsvolunteer homework help

Strengthen support for literacy and lifelong learning

Page 24: Monroe County Public Library Strategic Plan 2009-2011

Adultsmore learning opportunitiesvolunteer tutoringteach technology skills21st century literacy skillspartner with the community

Strengthen support for literacy and lifelong learning

Page 25: Monroe County Public Library Strategic Plan 2009-2011

access for people with disabilitiesgrow Web and CATS servicesopen second branchreplace bookmobileconsider changes to hours

Expand access to information

Page 26: Monroe County Public Library Strategic Plan 2009-2011

foster staff developmentmaintain and improve facility and technologycreatively improve processes

Deliver exemplary service

Page 27: Monroe County Public Library Strategic Plan 2009-2011

facilitate transportation and parking optionsEllettsville Branch children’s additioncreate engaging library experiences

Deliver exemplary service

Page 28: Monroe County Public Library Strategic Plan 2009-2011

new titlesnew formatsincreased satisfactionchildren’s collection endowment

Maintain high quality collections

Page 29: Monroe County Public Library Strategic Plan 2009-2011

be an inclusive and attractive employermake better use of volunteers, interns and work-study

Optimize stewardship of the library’s resources

Page 30: Monroe County Public Library Strategic Plan 2009-2011

efficient use of tax supportembrace green, reduce energydevelop maintenance and replacement schedulesfundraising

Optimize stewardship of the library’s resources

Page 31: Monroe County Public Library Strategic Plan 2009-2011

The Valuation Study confirmed that Monroe County residents received

in value for each $1 invested in the Library.

ROI

$1.68

Return On Investment

Page 32: Monroe County Public Library Strategic Plan 2009-2011

items circulated2,496,313

Page 33: Monroe County Public Library Strategic Plan 2009-2011

visits to a Library facility1,148,201

Page 34: Monroe County Public Library Strategic Plan 2009-2011

visits to the Library website1,568,906

Page 35: Monroe County Public Library Strategic Plan 2009-2011

uses of Library public computers289,000

Page 36: Monroe County Public Library Strategic Plan 2009-2011

Library card holders82,066

Page 37: Monroe County Public Library Strategic Plan 2009-2011

participants in Library programs43,551

Page 38: Monroe County Public Library Strategic Plan 2009-2011

92-95% are satisfied with staff knowledge, courteousness and reference services

Page 39: Monroe County Public Library Strategic Plan 2009-2011

96% rated the Library importantto the future of our community

Page 40: Monroe County Public Library Strategic Plan 2009-2011

Our library is regularly acknowledged to be one of the finest public libraries in the country.

We are ranked number two nationally for libraries of our size.

Page 41: Monroe County Public Library Strategic Plan 2009-2011

Our vision for the future of the Library

Page 42: Monroe County Public Library Strategic Plan 2009-2011

We have looked at the actions and opinions of the people that our Library serves.

Page 43: Monroe County Public Library Strategic Plan 2009-2011

We have sought to understand the role of the Library in the community.

Page 44: Monroe County Public Library Strategic Plan 2009-2011

In order to forma clear vision . . .

Page 45: Monroe County Public Library Strategic Plan 2009-2011

. . . of what this Librarycan become . . .

Page 46: Monroe County Public Library Strategic Plan 2009-2011

. . . in the years ahead.

Page 47: Monroe County Public Library Strategic Plan 2009-2011

Our Vision:

We aspire to be a dynamic library,essential to thoughtful, productive community life,and always meeting our community’s evolving needs.

Page 48: Monroe County Public Library Strategic Plan 2009-2011