momo #8 - raimo van der klein

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A bit (more) about context.. .. and need fulfillment

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Page 1: MoMo #8 - Raimo van der Klein

A bit (more) about context.... and need fulfillment

Page 2: MoMo #8 - Raimo van der Klein

and a surprise announcement

A bit (more) about context.... and need fulfillment

Page 3: MoMo #8 - Raimo van der Klein

But first...

Page 4: MoMo #8 - Raimo van der Klein

1992

Page 5: MoMo #8 - Raimo van der Klein

2000 20081992

communication mobile internet contextual services

Page 6: MoMo #8 - Raimo van der Klein

Contextual Services=

Adaptive Services Designed around your situation.

Page 7: MoMo #8 - Raimo van der Klein

1. People Centric World2. Information Overload

3. Dynamic Context

Three reasons why NOW:

Page 8: MoMo #8 - Raimo van der Klein

People take control

Space Media

DistributionProduction

YouTubeSao Paolo

NoLogo

Customization

Co-creation

Crowdsourcing

Citizen Journalism

Word of Mouth

Torrents

Facebook

Ebay

Crafting

2nd Life

Etsy

Wikipedia

Social lending

Recommendations

Page 9: MoMo #8 - Raimo van der Klein

Push Programs Pull Platforms

Demand can be anticipated Demand is highly uncertain Top down design Emergent design Centralized control Decentralized initiative Procedural Modular Tightly coupled Loosely coupled Resource centric People centric Participation restricted Participation openFew participants Many diverse participants Efficiency focus Innovation focus Zero sum rewards Positive sum rewards Extrinsic rewards dominate Intrinsic rewards dominate

John Hagel and John Seely Brown

Page 10: MoMo #8 - Raimo van der Klein

Timothy Schenck

It’s about people

hello

Page 11: MoMo #8 - Raimo van der Klein

1. People Centric World2. Information Overload

3. Dynamic Context

Three reasons why NOW:

Page 12: MoMo #8 - Raimo van der Klein

Timothy Schenck

Information Overload

Page 13: MoMo #8 - Raimo van der Klein

1. People Centric World2. Information Overload

3. Dynamic Context

Three reasons why NOW:

Page 14: MoMo #8 - Raimo van der Klein

http://www.flickr.com/photos/moriza/126238642/sizes/o/

Page 15: MoMo #8 - Raimo van der Klein

http://www.flickr.com/photos/pboguslawski/2343069505/sizes/o/

Page 16: MoMo #8 - Raimo van der Klein

http://www.flickr.com/photos/happyaslarry/2258568311/sizes/l/

Page 17: MoMo #8 - Raimo van der Klein

So what is this Personal Mobile Context?

Page 18: MoMo #8 - Raimo van der Klein

Activities(what)

EnvironmentSocial(who)

Geo Spatial(where/when)

Mental

Physiological

People nearbyBuddyfinder

WeatherRain predictionNFC / RFID

RoomwareNavigationGeofencing

MeVirtual

me

Emomapping

Social NetworksFlickr comments(Social Backchannel)

AccelerometerNokia SportstrackerStepcounterHeartrate

EducationBeliefsExperiences

TwitterPresenceAgenda

Personal Mobile Context

Page 19: MoMo #8 - Raimo van der Klein

Change in Context triggersmobile usage

State A State B

=

Page 20: MoMo #8 - Raimo van der Klein

Getting readyfor battle

Feasting,Sexing & Primping

Returning backto Camp

Protecting yourselffrom the future

7.00 9.00 17.00 22.00 0.00

Rituals & Mobile moments

Inspired by BBDO

Page 21: MoMo #8 - Raimo van der Klein

Getting readyfor battle

Feasting,Sexing & Primping

Returning backto Camp

Protecting yourselffrom the future

Check Check Check Check Check

7.00 9.00 17.00 22.00 0.00

Rituals & Mobile moments

Inspired by BBDO

Page 22: MoMo #8 - Raimo van der Klein

Changed ways in Need FulfillmentConsequence of Context:

Page 23: MoMo #8 - Raimo van der Klein

http://www.flickr.com/photos/75998848@N00/318439881/sizes/l/

She is in a hotel in Amsterdam...

...but “where” is she really??

Page 24: MoMo #8 - Raimo van der Klein

http://www.flickr.com/photos/zenzenok/12417299/

Can we imagine what information might be relevant for someone stuck at an airport?

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context specific need relevant information

.

Fulfillment process

PHYSICALWORLD

VIRTUALWORLD

Page 26: MoMo #8 - Raimo van der Klein

context specific need relevant information

.

Fulfillment process

NowGet your fulfillment

‘ smart’ tools

PHYSICALWORLD

VIRTUALWORLD

Page 27: MoMo #8 - Raimo van der Klein

context specific need relevant information

.

Fulfillment process

Automated fulfillment

Now

Future

Get your fulfillment‘ smart’ tools

‘ smart’ tools

PHYSICALWORLD

VIRTUALWORLD

Page 28: MoMo #8 - Raimo van der Klein

context specific need relevant information

.

Fulfillment process

Automated fulfillment

Now

Next

Future

Contextual marketplaces

Get your fulfillment‘ smart’ tools

‘ smart’ tools

PHYSICALWORLD

VIRTUALWORLD

Page 29: MoMo #8 - Raimo van der Klein

Contextual Marketplace

There is more between Physical and Virtual

Page 30: MoMo #8 - Raimo van der Klein

We need to Hunt & Gather

Page 31: MoMo #8 - Raimo van der Klein

Certainty and Uncertainty

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Serendipity and Predictability

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Variety and Structure

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http://www.flickr.com/photos/justinlim/2571877311/sizes/l/

Create ‘views’ of our world which are particulary relevant for people in specific situations.

Page 35: MoMo #8 - Raimo van der Klein
Page 36: MoMo #8 - Raimo van der Klein

Announcement

Page 38: MoMo #8 - Raimo van der Klein

zcapeswww.zcapes.com

Page 39: MoMo #8 - Raimo van der Klein
Page 40: MoMo #8 - Raimo van der Klein

Thank You