mohamed mostafa cv (2015)

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1 MOHAMED MOSTAFA EZZAT Mobile No. 01003632735 E-mail: [email protected] [email protected] CAREER OBJECTIVE I am seeking a job where I can communicate and deal with people and may need some creativity. I am a very well organized person and seek a job in a dynamic environment where my skills can be improved and developed. WORK EXPERIENCE Export Development Bank of Egypt (EDBE)- Cairo Branch From 1 st of January 2010 till now Customer Service Senior Specialist: Customer Accounts Operations - Rent safe deposit boxes. - Pass entries for internal transfers. - Receive cheques for collection & send it for Centralized Collection Department after endorsement & copying, follow up cheques under collection in addition to delivering returned cheques for customers. - Handle monthly reconciliation for returned cheques. - Internal and External Clearing cheques for Credit Current Accounts. - Issue demand drafts (cashier or signed cheques). - Daily follow up & reconcile for these two General Ledger (signed & cashier). - Buy & sell securities. - Handle all currencies exchange including cross currencies exchange. - Prepare the US dollars priority management report. - Electronic payment for Customs. - Inheritance Distribution. Foreign Operations - Receive transfers and Letter of Credits from customers; check the related applications and the sufficiency and correctness of all other documents in accordance to the Bank policies as well as the rules and regulations of CBE, in order to forward the transfers and/or Letters of Credit to the centralized operations to proceed with it.

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Page 1: Mohamed Mostafa CV (2015)

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MOHAMED MOSTAFA EZZAT Mobile No. 01003632735

E-mail: [email protected]

[email protected]

CAREER OBJECTIVE

I am seeking a job where I can communicate and deal with people and may need some

creativity. I am a very well organized person and seek a job in a dynamic environment where

my skills can be improved and developed.

WORK EXPERIENCE

Export Development Bank of Egypt (EDBE)- Cairo Branch

From 1st of January 2010 till now

Customer Service Senior Specialist:

• Customer Accounts Operations

- Rent safe deposit boxes.

- Pass entries for internal transfers.

- Receive cheques for collection & send it for Centralized Collection Department after

endorsement & copying, follow up cheques under collection in addition to delivering

returned cheques for customers.

- Handle monthly reconciliation for returned cheques.

- Internal and External Clearing cheques for Credit Current Accounts.

- Issue demand drafts (cashier or signed cheques).

- Daily follow up & reconcile for these two General Ledger (signed & cashier).

- Buy & sell securities.

- Handle all currencies exchange including cross currencies exchange.

- Prepare the US dollars priority management report.

- Electronic payment for Customs.

- Inheritance Distribution.

• Foreign Operations

- Receive transfers and Letter of Credits from customers; check the related applications

and the sufficiency and correctness of all other documents in accordance to the Bank

policies as well as the rules and regulations of CBE, in order to forward the transfers

and/or Letters of Credit to the centralized operations to proceed with it.

Page 2: Mohamed Mostafa CV (2015)

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- Record and review of transfers and Letters of Credit in order to avoid any duplication.

- Daily follow up to all the already performed transfers and Letters of Credit by delivery

the SWIFTs to the customers.

- Follow up to any amendment occur to an already performed Letters of Credit.

- Problem solving for any non-transferred SWIFT.

- Receive documents for export and check it before sending to centralized operation.

- Handle all forms “4” for all LCI and DI. Follow up the forms in accordance to the

Bank policies as well as the rules and regulations of CBE.

• Customer Accounts Officer

- Complete a “Know Your Customer” procedure at every opportunity to ensure

identification of the customers’ complete needs.

- Analyze customer portfolio.

- Maximize wealth; expand existing customer relationships.

- Provide financial information to customers.

- Cross-Sell bank and broker dealer products.

- Problem solving by providing expert support and advice to customers, non-customers

and colleagues, responding to referrals and introductions.

• Customer Service

- Opens accounts, explains and processes investments.

- Interview customers to obtain information and explain available financial services,

such as savings and checking accounts, Certificates of Deposit, savings bonds, and

securities.

- Answer customer queries and correct errors.

- Teller as a replacement.

Cultural &Cultural & Commercial Center - Urban Plaza Project

From 15th

February 2009 till 31st August 2009

Project Accountant: • Work closely with Project Manager in preparing monthly progress invoices to

Owner/Consultant for work performed during the month.

• Prepare Sub Request for Payment forms for all Subcontractors for work performed which

will include joint cheques to numerous Suppliers. Ensure all required paperwork such as

Signed Subcontract and Insurance is in place and up to date.

Page 3: Mohamed Mostafa CV (2015)

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• Maintain accurate and timely Cash Flow data, both current and forecasted as compared to

projected Cash Flow Model.

• Manage all project accounting data bases to ensure timely upkeep, security and control.

• Provide direct financial communication with all required parties including Owner,

Subcontractors, internal Financing department and project team.

• Assume other special activities and responsibilities under the direction of the Construction

Manager / Project Manager.

• Maintain accurate Bank reconciliation for Banks who deal the Project deal.

• Handel petty cash for small cash issues.

Pyramids Company for Securities & Brokerage from 1st of July till 30

th Sep. 2007

Internship

National Bank Of Egypt Sep. 2006

Internship

Banque Misr from 1st of July till 30

th of Sep. 2005

Internship from 1st of July till 31

st of Aug. 2006

EDUCATION

MBA Degree Proceeding Arab Academy for Banking & Financial Sciences – AABFS (Major: Banking)

Certified Courses

• Advanced Financial Management

• Advanced Information Technology

• Money and Banking

• Managerial Accounting

• Financial Investment

• Advanced Strategic Management

BSC Degree May 2008 Faculty of Commerce & Business Administration (Major: Accounting)

English Section

Helwan University

High School June 2004

El Sabaheen Experimental Language School

COURSES

• HMIS Training Program (Hospital Management Information System) ERP

implementation 6 months at DMS Egypt.

Page 4: Mohamed Mostafa CV (2015)

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• The basics of Capital Market at Cairo & Alex stock exchanges.

• Certified attended CMA part 2 (old system).

• Crimes of Counterfeiting and Forgery.

• Anti-Money Laundering and Terrorism Financing at EBI.

• 15 Minutes Sale Recycling at EBI.

• The Sales Mission Training course by Goldmines Training & HR Consultancy.

• From teller to seller at AABFS

• Customer innovation program

LANGUAGE

Arabic : Mother tongue

English : Fluent

French : Fair

SKILLS

Personal Skills • Excellent Client Relationship Management / Service Oriented

• Very strong communication and questioning skills

• Team working

• Ability to work under pressure.

• Ability to efficiently handle multiple tasks simultaneously.

• Ambitious and self motivating.

• Planning and organization skills.

• Good numeric and analytical skills

• Presentation Skills

Computer Skills • Microsoft Office (Word, Excel, PowerPoint and Access)

• Finacle Banking System.

• Windows (All versions).

• Internet (online research).

Personal Information

Date of Birth : February16th, 1987

Nationality : Egyptian

Marital status : Married

Military status : Exempted

Page 5: Mohamed Mostafa CV (2015)

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Address : 96 Block Z (Khufu Gate), Ahram Gardens, Giza1

1 References furnished upon request