Mohamed El-Sayed Ezzat Address: raigee block 1 – building 5

Mob.(00965)66684304

Email:Wasemsoka@Gmail.com

Objective As someone with an extensive background in technical and managerial skills to enhance the

efficiency, productivity and effectiveness of the business process.

Personal Information:

ـــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ Name : Mohamed Al sayed Ezzat

Date of Birth : 4 October 1987 Nationality : Egyptian.

Place of birth : Cairo.

Gender : Male.

Marital Status : Married.

Military Service : Exempted.

Education:

Administrate & Management information system 2008 A .G.

Certifications:

Microsoft Certified Professional.

Certified MCSA Microsoft Windows Server 2012. Certified MCSE Microsoft Exchange Server 2013.

CompTIA A+ Certified.

Experiences

I have work in Vodafone Company in Egypt for 6 months 2007.

Duties:

Contacting team members to respond to the request for support as needed.

Communicating with the user on progress in resolving the call .

As customer service in Egypt.

I have work in GDMC (2008 -2009) .

as technical assistant .

Work for Kuwait Oil Company (2009 – 2011)

as Tech-Assistant at ADMIN SUPPORT SERVIES Tanzifko Co.

from 2008 A.C. till 2011 as following:

-I worked in the department of filling documents.

- working in scanning dep.

- working as a receptionist to receiving applications from companies representatives.

-Monitor worked car managers and staff through the GPS via satellite within the

restricted areas.

I Have WORK K.O.C MAINTENANCE TEAM SAI Co. (2011-2015)

AS TECH ASSISTANT.

Current Job:

Technical support specialist At Zak Solutions For computer System.

Start Date (1/2/2015).

Job Responsibilities:

• Memo

• Writing & preparing all necessary memos in both Arabic & English.

• Dims system (Admin).

• MMMS SYSTEM (ADMIN).

• ORACLE SYSTEM (K.O.C ADMIN SYSTEM) .

• Filing.

• Shift Roster

• Make, Auditing & Checking the Daily Report, Monthly Overtime - Allowances, Time

Sheet &Leave.

• Monthly & Annual Reports.

• Working in Oracle system (Shift roster & Leaves).

• Make, Auditing & Checking the Employees & Vehicle Pass.

• Dims system (Passes).

• Well known of the documenting for access dep.in KOC (Retqa, vehicles, personal

Camera And bombs passe.

• Replying calls, using the program of DIMS.

• Using special programs to issue passes.

• (PowerPoint, Word, outlook , internet, Excel, windows and I read I.T information

book).

Communication

Cooperation and communication in group settings.

Ability to lead placing importance on quality and efficiency.

Ability to work individually.

Works under pressure with high quality &accuracy.

Relations

(Ahmadi security admin.& support services).KOC.

Contract department.KOC.

Contract department (purchasing department in KOC.

Public relations in KGOC.

Kuwait Oil Company (Abdali – Burgan- managish)

Skills :

Computer Skills

Good In Data Entry.

Install Windows XP or Windows 7 , or Vista ,Windows 8 and make Pickup Folder.

Professional Photo shop Design.

Design Programs through Visual Basic.6 so I can do any design of any idea of any

program with team or a lone if it very simple .

Install and Remove Programs.

Installs and configures specified software packages such as operating systems, business

applications and other office tools.

Providing support including procedural documentation.

Provide regular status updates for critical and high priority open issues.

Receive requests via Email by the issue tracking system of K.O.C .

Installing and configuring computer hardware, operating systems and application.

Monitoring and maintaining computer systems and network.

Look over computer programs to make sure they are installed properly and meet the

company's needs.

Provides updates, status and completion information to the direct manager and refers

major hardware problems for inspection and correction and make reports by Email.

Performs daily systems monitoring as reports to check about process in project how its

going on.

Perform data backups and disaster recovery operations.

Installs software/hardware and performs maintenance and troubleshooting.

InterPersonal Skills:

Ability to lead team.

Creative, organized and straight-forward.

Enjoy learning new ways to improve and produce better solutions to satisfy customer.

self-confidence ,Man organizer, A man who apply the rules and, regulations of the work

Finally ready to perform the work to the fullest,.

Language

Arabic is the mother tongue.

English Excellent.

Interests

Internet Technology.

The beginning of what is specific to each new technology.

Arts & Designing.

Youth Projects

Business.

Professional Development Courses.

I have been study Cisco certificate network associate. (CCNA).