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Module Final Review - MIS
Highlight main topics and conceptsNeed to review sample exam papersMake sure how the reading materials are
related to which topics and which past exam questions
Time managementWriting style for exam answers
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Module Final Review - MIS
Systems thinking and IS in modern organization– System as a notion for studying human
activities– System as a notion for studying IS– IT infrastructure– Impacts of IS
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Why Information Systems?
Functions of an information system
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Why Information Systems?
Information systems are more than computers
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Contemporary Approaches to Information Systems
Contemporary approaches to information systems
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Toward the Digital Firm
The interdependence between organizations and information systems
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Final Review - MIS
Types of IS– ESS, DSS, MIS, KWS, OS, TPS
ERPIS for various functional areas
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Major Types of Systems in Organizations
Types of information systems
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Major Types of Systems in Organizations
The four major types of information systems
Figure 2-2
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Major Types of Systems in Organizations
Interrelationships among systems
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Enterprise Applications
Enterprise application architecture
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Enterprise Applications
A supply chain
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Enterprise Applications
Collaborative commerce
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Enterprise Applications
Customer Relationship Management (CRM)
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Final Review - MIS
Impacts of IT on business processes– IT capabilities for BPR– Business processes for CRM, SCM, PRM,
ERM
Benefits of Enterprise Systems
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Supply Chain Management Systems
Key supply chain management processes
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Supply Chain Management Systems
The future Internet-driven supply chain
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Supply Chain Management Systems
Push versus pull-based supply chain models
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Final Review - MIS
Management decision making and decision support from IS– Decision making process: intelligence, design
and choice– Contributions of DSS, GDSS and ESS
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Group Decision-Support Systems (GDSS)
Group system tools
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Decision-Support Systems (DSS)
Overview of a decision-support system (DSS)
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Final Review - MIS
IS for collaboration and knowledge management– Knowledge management system– Collaborative system– Expert systems– Case-based reasoning
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The knowledge management value chain
The Knowledge Management Landscape
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Major types of knowledge management systems
Types of Knowledge Management Systems
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Enterprise-wide knowledge management systems
Enterprise-Wide Knowledge Management Systems
Figure 11-4
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Major types of knowledge management systems
Types of Knowledge Management Systems
Figure 11-3
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Major types of knowledge management systems
Types of Knowledge Management Systems
Figure 11-3
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Requirements of knowledge work systems
Knowledge Work Systems
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Major types of knowledge management systems
Types of Knowledge Management Systems
Figure 11-3
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Final Review - MIS
Implementation of IS– IT investment and evaluation techniques– IT project management
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Understanding the Business Value of Information Systems
A system portfolio
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The Importance of Change Management in Information System Success and Failure
Information system problem areas
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The Importance of Change Management in Information System Success and Failure
Factors in information system success or failure
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Understanding the Business Value of Information Systems
A system portfolio
Figure 14-3
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The Importance of Change Management in Information System Success and Failure
Information system problem areas
Figure 14-4
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The Importance of Change Management in Information System Success and Failure
Factors in information system success or failure
Figure 14-5
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Final Review - MIS
IS security– Controls: General and application controls– System vulnerability and abuse– IS audit
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System Vulnerability and Abuse
Telecommunications networks vulnerabilities
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System Vulnerability and Abuse
Points in the processing cycle where errors can occur
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Creating a Control Environment
Internet security challenges
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Final Review - MIS
IS professional issues– Ethical principles– Ethical analysis– Professional code of ethics– Intellectual property, trade secret, copyright,
patents
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Understanding Ethical and Social Issues Related to Systems
The relationship between ethical, social, and political issuesin an information society