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    Operating System Reference Guide

    Module 3 - Windows Operating System

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    Module 3- Windows Operating SystemOperating System Reference Guide

    Module 3 Windows Operating System

    Overview

    Microsoft has introduced several version of Windows operating

    system from Windows version 1.0 to Windows server 2003, where

    each version is an improvement over the previous.

    Additionally, the computer technician will learn about the

    system files specific to Windows 98 and Windows NT based

    operating systems.

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    Module 3- Windows Operating SystemOperating System Reference Guide

    Module 3 Windows Operating System

    Lessons covered in this module

    Overview of Windows Operating System

    Overview of Installing Windows Operating System

    Installing Windows NT 4.0 Workstation, 2000 Professional and XP

    System Files and Boot Sequence in Windows Operating System

    Optimizing Windows Operating System

    Configuring and Installing Hardware Devices

    Operating System Utilities

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    Module 3- Windows Operating SystemOperating System Reference Guide

    Lesson 1 - Windows Operating Systemoverview

    Introduction

    Microsoft has introduced several versions of Windows operating

    system starting from Windows version 1.0 to Windows server 2003

    of the present day.

    Each version of the operating system is an improvement over theprevious version.

    Topics covered in this lesson

    Evolution of Microsoft Windows Windows Operating Modes

    Installing Windows 98 Operating System

    Operating System Interfaces

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    Module 3- Windows Operating SystemOperating System Reference Guide

    Topic 1 - Evolution of Microsoft Windows

    Microsoft introduced their first version of Windows operating

    system named Windows 1.0 in the year 1983. sine then the variousversions of Windows operating system being used are:

    Version Year

    Win 98 SE 1999

    Win ME 2000

    Win 2000 Pro 2000

    Win XP Pro 2001

    Win Server 2003 2003

    Windows Vista 2005

    Version Year

    Win 3.0 1990

    Win NT 3.1 1993

    Windows for

    workgroups 3.11

    1993

    Windows NT forworkstation 3.5

    1994

    Win 95 1995

    Win 98 1998

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    Module 3- Windows Operating SystemOperating System Reference Guide

    Topic 2 - Windows Operating Modes

    There are three modes of processoroperation:

    1. Real Mode1. The memory is divided into four

    segments. Data segment

    (DS), Code segment (CS),

    stack segment (SS) and Extra

    segment ( ES ).

    2. The processor has an advantage

    with speed

    3. The memory access is slow since

    the processor does not use 32-bit

    processing

    4. Computer starts in real mode

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    Module 3- Windows Operating SystemOperating System Reference Guide

    Topic 2 - Windows Operating Modes

    2. Protected Mode or 386 Enhanced mode

    1. The protected mode was introduced with the introduction of

    80286 processor in the IBM AT

    2. This mode of processor operation is much powerful than the

    real mode, and is used in all modern multitasking operatingsystems.

    3. The advantages of protected mode are:

    1. It allows access to entire system memory

    2. It manages multitasking

    3. It allows the OS to support virtual memory4. It allows 32-bit access to memory

    5. It allows 32-bit drivers for I/O transfers

    d l d

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    Module 3- Windows Operating SystemOperating System Reference Guide

    Topic 2 - Windows Operating Modes

    1. Virtual Real Mode

    1. Virtual Real mode of operation of processors is an

    enhancement of protected mode, which emulates real mode

    within protected mode.

    2. When DOS programs are needed to be run in the real mode,Windows creates a virtual machine which gets its own 1 MB

    address space, an image of the real hardware BIOS routines,

    etc.

    M d l 3 Wi d O ti S t

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    Module 3- Windows Operating SystemOperating System Reference Guide

    Topic 3 -Installing Windows 98 OperatingSystem

    Windows 98 operating system was introduced in June 1998.

    It is an upgrade of Windows 95 operating system and has

    significant updates, fixes and support for new peripherals.

    The steps required to install Windows 98 operating system are:

    1. Pre-installation tasks

    2. Installation

    3. Post-Installation

    M d l 3 Wi d O ti S tO i S R f G id

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    Module 3- Windows Operating SystemOperating System Reference Guide

    Topic 3 -Installing Windows 98 OperatingSystem

    Pre-installation tasks

    1. Identify hardware requirements

    2. Verify hardware and software compatibility

    3. Decide whether to perform a clean installation or anupgrade

    4. If upgrading the system perform the following steps:

    Check the system for virus

    Disable any programs that run automatically

    Uninstall any utilities or tools that protect or encrypt the master

    boot record (MBR) or partition table

    Back up all critical data on your hard disk

    M d l 3 Wi d O ti S tO ti S t R f G id

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    Module 3- Windows Operating SystemOperating System Reference Guide

    Topic 3 -Installing Windows 98 OperatingSystem

    Performing Windows 98 Installation

    1. Performing a Windows 98 Upgrade from Windows 3.1

    2. Performing a Windows 98 Upgrade from Windows 95

    3. Performing a Clean installation of Windows 98

    Module 3 Windows Operating SystemO ti S t R f G id

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    Module 3- Windows Operating SystemOperating System Reference Guide

    Topic 4 - Operating System Interfaces

    Some of the important operating system interfaces are:

    1. Desktop

    2. The Taskbar and the Start Button

    3. My Computer

    4. Windows Explorer

    5. My Network Places

    6. Adding and Removing Programs

    7. Starting and Quitting Programs

    8. Managing Files and Folders

    9. Using Control Panel

    10.Choosing Folder Options

    11.Customizing the Start Menu

    12.Customizing the Taskbar

    13.Using Taskbar Toolbars

    14.Shortcut Keys

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    Module 3- Windows Operating SystemOperating System Reference Guide

    Lesson 2 - Overview of Installing WindowsOperating System

    Introduction

    The process of installing a Windows operating system involves

    three steps which are, performing the pre-installation, installation

    and post-installation tasks.

    The pre-installation step involves identifying the hardwarerequirement, performing hardware and software compatibility

    check, selecting installation method etc.

    .

    Topics covered in this lesson

    Performing the Pre-Installation Tasks

    Performing the Installation or Upgrade of the operating system

    Performing Post-Installation Tasks

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    Module 3- Windows Operating SystemOperating System Reference Guide

    Topic 1 - Performing the Pre-Installation Tasks

    1. Identifying hardware requirements

    2. Verifying hardware and software compatibility

    3. Deciding whether to perform a clean installation or an upgrade

    4. Determining how to back up and restore existing data, if necessary.

    5. Selecting an installation method.

    6. Determining how to partition the hard disk and what file system to

    use

    7. Determining yourcompanys network role.

    8. Decide on yourcomputers language and locale settings.

    9. Plan for post-installation tasks.

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    Module 3- Windows Operating SystemOperating System Reference Guide

    Topic 2 - Performing the Installation orUpgrade of the operating system

    The Windows operating system installation process consists of a

    textual mode which inspects the hardware of the computer followed

    by End User License Agreement (EULA).

    The user needs to accept the EULA to proceed to the next step of

    the installation.

    During this mode the hard disk is partitioned using the specified file

    system and copies a portion of the files to the local hard disk,

    including a base set of files for running the graphical portion.

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    Module 3- Windows Operating SystemOperating System Reference Guide

    Topic 3 - Performing Post-Installation Tasks

    Identifying Installation Problems

    Patches, service packs and updates

    Updating drivers

    Restoring User Data Files

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    Module 3 Windows Operating SystemOperating System Reference Guide

    Lesson 3 - Installing Windows NT 4.0Workstation, 2000 Professional and XP

    Introduction

    Windows NT 4.0 has the same interface as Windows 95 but itcontains features such as advanced security features,advanced network support, full 32-bit operating system,advanced multitasking, etc.

    Windows 2000 is based on Windows NT kernel and is sometimesreferred to as Windows NT 5.0.

    Windows XP is short for Windows Experience and available in twoversions, namely Windows XP Home Edition and Windows XPProfessional.

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    Module 3 Windows Operating SystemOperating System Reference Guide

    Lesson 3 - Installing Windows NT 4.0Workstation, 2000 Professional and XP

    Topics covered in this lesson

    Installing Windows NT 4.0 Workstation

    Installing Windows 2000 Professional

    Installing Windows XP Professional

    Dual-Boot Configurations

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    Module 3 Windows Operating SystemOperating System Reference Guide

    Topic 1 - Installing Windows NT 4.0Workstation

    Installing Windows NT 4.0 Workstation involves the three steps,

    pre-installation tasks, performing installation and post-

    installation.

    Pre-Installation tasks

    Performing the Installation of Windows NT 4.0 Workstation

    Performing Post-Installation Tasks

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    Module 3 Windows Operating SystemOperating System Reference Guide

    Topic 2 - Installing Windows 2000 Professional

    Installing Windows 2000 Professional involves the three

    steps namely pre-installation tasks, performing installationand post-installation.

    Pre-Installation tasks

    Performing Windows 2000 Installation process

    Step by step installation of windows

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    Module 3 Windows Operating SystemOperating System Reference Guide

    Topic 3 - Installing Windows XP Professional

    Pre-Installation tasks

    Performing Windows XP Installation

    Performing a Clean Installation of Windows XP Professional

    Performing an Upgrade installation to Windows XP Professional

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    p g yOperating System Reference Guide

    Topic 4 Dual-Boot Configurations

    A computer can be configured with more than one operating

    system such that user can choose to run one of the operatingsystem from the list of choices given when the computer starts

    up. This is dual boot.

    The program that makes dual booting or multiple booting

    possible is called boot loader

    Dual boot is possible with two Windows OSs or with one

    Windows and one Linux OS.

    Dual Boot with Windows XP Professional and Windows 2000Professional

    Dual Boot with Windows XP Professional and Linux

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    p g yp g y

    Lesson 4 - System Files and Boot Sequence inWindows Operating System

    Introduction

    The boot sequence of Windows operating system involves

    loading various system files, which in turn load the operating

    system.

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    p g yp g y

    Lesson 4 - System Files and Boot Sequence inWindows Operating System

    Topics covered in this lesson .

    System files specific to Windows 9x OS

    System files specific to Windows NT based OS

    Boot Sequence in Windows OS

    Alternative Boot Methods

    File Systems

    Disk Partitions

    Registry

    Creating Emergency Repair Disk (ERD)

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    p g yp g y

    Topic 1 - System files specific to Windows 9xOS

    1. Msdos.sys

    2. Emm386.exe

    3. Himem.sys

    4. IO.sys

    5. Win.ini

    6. Win.com

    7. System.ini

    8. Command.com

    9. Config.sys

    10.Autoexec.bat

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    p g y

    Topic 2 - System files specific to Windows NTbased OS

    1. NTLDR

    2. Boot.ini

    3. Bootsect.dos

    4. Ntdetect.com

    5. Ntbootdd.sys

    6. System files

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    Topic 3 - Boot Sequence in Windows OS

    1. POST performs a check on all hardware components.

    2. Master Boot Record (MBR) loads into memory.

    3. IO.sys loads into memory and loads Registry into memory.

    Also starts CPU in real mode.

    4. Win.com loads and transfers the CPU to protected mode.

    5. GDI, Windows Kernel and Virtual device drivers are loaded.

    6. Explorer.exe loads to display the GUI (Windows Interface)

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    Topic 4 - Alternative Boot Methods

    1. Boot to Safe Mode

    2. Boot to Safe Mode with Networking

    3. Boot to Safe Mode with Command Prompt

    4. Enabling Boot Logging

    5. Enable VGA Mode

    6. Last Known Good Configuration

    7. Debugging Mode

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    Topic 5 - File Systems

    A file system is a method of storing and organizing the data in

    order to easily locate and access the files from the storagedevices

    FAT16

    VFAT

    FAT32

    HPFS (High Performance File System)

    New Technology File System NTFS version 4

    New Technology File System (NTFS) Version 5.0

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    Topic 5 - File Systems

    FAT16

    1. got its name from the logical structure called File Allocation

    Table

    2. The left column assigns a hexadecimal number to each sector

    3. The right column consists of status information of thecorresponding sector

    4. Can address a maximum of 64K (216) locations on the hard disk

    5. Newer FAT16 that supports clustering could support 2 GB

    6. Working of FAT16

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    Topic 5 - File Systems

    VFAT

    1. supported by Windows 95 and Windows NT

    2. Allows using file names longer than 8 bit

    FAT32

    1. FAT32 file system uses 32-bit numbers to represent clusters in thefile allocation table

    2. Large partition size of upto 4 terabytes can be created

    HPFS (High Performance File System)

    1. Developed by Microsoft for OS/2 1.2

    2. Maintains a 512 byte allocation unit

    3. Directory allows file names to be long and lowercase

    4. Not recommended on small systems with less than 4 MB RAM

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    Topic 5 - File Systems

    New Technology File System NTFS version 4

    Uses an enhanced file allocation table called Master File Table

    (MFT

    Access Control List (ACL)

    Enables file and folder compression to save hard disk space

    Creating Volume Set

    New Technology File System (NTFS) Version 5.0

    Supports EFS (Encrypting File System)

    Disk Quota

    Volume Mount Point

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    Topic 6 - Disk Partitions

    Partitioning the hard disk involves dividing the hard disk

    space into logical section. This provides the flexibility toorganize the hard drives of the computer

    Partitions ranging from 1 to 24 and can be assigned the drive letters C: toZ

    Creates a master boot record (MBR) and a partition table

    Volume boot sector

    Types of partition

    Primary Partition ( Max of 4 partitions)

    Active Partition

    Extended Partition

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    Topic 6 - Disk Partitions

    Tools used to Partition Hard Disk

    Fdisk Disk Administrator

    Creating simple partitions

    Striping two drives together to enhance performance

    Extending volume sizes without losing data

    Spanning a single drive letter over multiple drives. This process is

    called creating volume sets

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    Topic 6 - Disk Partitions

    1. Disk Management

    1. Click Start Settings Control Panel

    2. In the Control Panel window double-click Administrative Tools double-click Computer Management

    3. In the Computer Management window click on the DiskManagement icon

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    Topic 7 - Registry

    It is a hierarchical database that stores all the configuration

    information of the computer. information in the registry includethe hardware configured on the computer, the software

    application installed on the computer, the property sheet

    settings for folders and application icons

    Structure of a Registry

    Registry keys

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    T i 8 C ti E R i Di k

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    Topic 8 - Creating Emergency Repair Disk(ERD)

    The Emergency Repair Disk (ERD) can help you to repair or

    recover a system that can't load Windows 2000. The ERDhelps you repair problems with system files and thepartition boot sector

    To create an Emergency Repair Disk

    To restore your settings from the Emergency Repair Disk

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    L 5 O ti i i Wi d O ti

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    Lesson 5 - Optimizing Windows OperatingSystem

    Introduction

    Optimizing Windows operating system is the process of runningthe computer at its best with the given hardware.

    It can be done by performing several tasks that makes the

    system run better.

    Some of the tasks that affect the performance of the computersignificantly include, managing the virtual memory,

    Topics covered in this lesson

    Virtual Memory

    Managing Virtual Memory Performing Disk Defragmentation

    Overview of Caches

    Managing Temporary Files

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    Topic 1 - Virtual Memory

    1. Processing speed of computer is proportional to the RAM

    2. physical memory of the computer is not sufficient to run allthe applications simultaneously

    3. Virtual Memory looks for areas of RAM that have not beenused recently and copies them onto the hard disk

    4. Portion of hard disk where RAM image is stored is called

    page file5. Files have a .swp extension

    Virtual Memory in Windows 9x

    Virtual Memory in Windows NT

    Virtual Memory in Windows 2000

    Virtual Memory in Windows XP

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    T T i 2 M i Vi t l M i 3

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    Top Topic 2 - Managing Virtual Memory ic 3 -Performing Disk Defragmentation

    Performing Disk Defragmentation

    Windows XP Professional provides two methods ofdefragmenting:

    Disk Defragmenter, which is a snap-in tool

    To start Disk Defragmenter, open Computer Management clickDisk Defragmentericon present inStorage

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    Topic 3 - Performing Disk Defragmentation

    To use Defrag.exe do the following:

    1. At a command prompt, change to the disk that you want to

    defragment.

    2. Type defrag and name of the volume. The following figure

    displays the output of Defrag E:

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    Topic 4 - Overview of Caches

    A disk cache is a small amount of memory that is used to

    hold data that is frequently accessed from the hard disk

    Disk Caching in Windows 9x

    Disk Caching in Windows NT/2000/XP

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    Topic 5 Managing temporary files

    A temporary file (temp file) is designed to store information

    for a short period of time and is later deleted automaticallywhen the associated application is closed

    To identify the location of the temporary files

    1. Click Start Run and type CMD or COMMAND to open thecommand prompt.

    2. At the command prompt, type SET. This command returns all

    the environment variables of your system.

    3. Locate the TEMP and TMP variable in the output. The variable

    will point to the directories on the hard disk.

    4. After identifying the location of the temporary files, useWindows Explorer to delete the temp files

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    Lesson 6 Configuring and Installing

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    Lesson 6 - Configuring and InstallingHardware Devices

    Introduction

    Hardware devices include the components that are connected

    to the computer when it was manufactured and the peripheral

    devices that are added later.

    Examples of hardware include Sound Card, Universal Serial Bus(USB), Modem, CDROM drive, Keyboard, Network adapter,

    printer etc.

    The devices can be connected to the computer using the slots

    and ports present in the computer.

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    Lesson 6 Configuring and Installing

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    Lesson 6 - Configuring and InstallingHardware Devices

    Topics covered in this lesson

    Plug and Play devices

    Overview of Device Drivers

    Configuring Hardware Devices

    Viewing Installed Device

    Device Driver Signing

    Updating Device Drivers

    Rolling Back a Driver

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    Topic 1 - Plug and Play Devices

    Plug and Play is a term used to describe a computer's ability tohave new devices added to it without having to reconfigure orrestart the computer.

    The plug and play feature is also referred to as PnP and hotswapping

    Automatic detection and installation of hardware and software

    on a computer should meet the following four requirements

    System Hardware

    Peripheral Hardware

    System BIOS

    The operating system

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    Topic 2 - Overview of Device Drivers

    1. Device drivers are software that enable operating system to

    interact with the hardware devices of the computer.

    2. A device is supported by one or more device drivers whichare supplied by the device manufacturer

    3. Device drivers can be 8-bit, 16-bit, 32-bit, and 64-bit basedon the operating system architecture

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    Topic 3 - Configuring Hardware Devices

    Automatic Configuration of Device

    Manual Configuration of Device

    Manual Configuration of a non-plug and play device

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    Topic 4 - Viewing Installed Devices

    Windows 98

    1. Click Start Settings Control Panel.

    2. In the Control Panel window, double-click on the System icon.

    This opens the System Properties screen.

    3. In the System Properties window, click the Hardware tab and

    clickDevice Managerbutton. This opens the Device Manager

    Windows XP Professional and Windows 2000 professional

    1. Click Start Settings Control Panel

    2. In the Control Panel window double-click on System icon. This

    opens the System Properties window.

    3. In the System Properties screen click Hardware tab and then

    click on Device Manager button. This displays the Device

    Manager

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    Topic 5 - Device Driver Signing

    Device driver signing is a process by which the operating

    system vendors verify the software and hardware productsThe driver files that are provided with Windows XPProfessional have a digital signature from Microsoft.

    These signatures ensure that the file

    1. Has passed compatibility tests administered by the Windows

    Hardware Quality Lab

    2. Has not been altered or overwritten by another programs

    installation process

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    Topic 5 - Device Driver Signing

    To access the driver signing option

    Right-click on My Computer, click properties, Click theHardware tab ( fig 1). Click the driver signing button( fig 2 )

    Fig 1 Fig 2

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    Topic 6 - Updating Device Drivers

    1. Click Start, right-click My

    Computer, and clickProperties.

    2. In System Properties screen,

    click the Hardware tab, and

    then clickDevice Manager.

    3. In Device Manager, right-click

    the device that you want to

    update, and then click

    Properties

    4. On the Driver tab, clickUpdate Driver to open the

    Hardware Update Wizard, and

    then follow the instructions in

    the wizard

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    Topic 7 - Rolling Back a Driver

    1. Open Device Manager.

    2. In the details pane, expand the hardware category to which

    the device driver belongs, right-click the device driver, and

    then clickProperties.

    3. On the Driver tab, clickRoll Back Driver.

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    Lesson 7 - Operating System Utilities

    Introduction

    The operating system utilities are the tools that are used to

    manage the hardware and the software installed on the

    computer.

    Topics covered in this lesson

    Disk Management Utilities

    System Management Utilities

    File Management Utilities

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    Topic 1 - Disk Management Utilities

    1. FDISK.EXE

    Fdisk.exe is an MSDOS command which is used to configure

    hard disk

    2. ScanDisk

    Scandisk is a Microsoft utility which is designed to check the

    integrity of a computer hard disk

    On windows 95/98

    On WINDOWS 2000 and XP

    3. CHKDSK4. Disk Cleanup

    5. Backup and Restore Utility

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    Topic 2 - System Management Utilities

    1. Device Manager

    2. System Monitor

    3. MSCONFIG.EXE

    4. REGEDIT.EXE and REGEDT32.EXE

    5. SYSEDIT.EXE

    6. SCANREG

    7. Event Viewer

    8. Task Manager

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    Topic 2 - System Management Utilities

    Device manager

    The Device Manager allows you to check the information on thehardware and update the device drivers

    To access Start-> Settings->Control Panel->System ->Hardware

    Device manager

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    Topic 2 - System Management Utilities

    System Monitor

    The System Monitor tool is used to collect and view real-timeabout memory, disk, processor, network, and other activitiesin the form of a graph, histogram, or report

    To access Start->Settings->Control Panel->Administrative Tools->

    Performance

    System monitor

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    Topic 2 - System Management Utilities

    MSCONFIG.EXE

    MSCONFIG utility allows the user to view the programs thatare interacting with the computer when it starts

    To access clickStart -> Run -> Type Msconfig and click OK

    MSCONFIG.EXE

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    REGEDIT.EXE and REGEDT32.EXE

    Used to edit the registry. To access Click Start -> Run type Regedit and click OK

    SYSEDIT.EXE

    The sysedit.exe or the System Configuration Editor allows to

    modify the four windows configuration files, namely, the

    Autoexec.bat, Config.sys, Win.ini and System.ini

    To access click Start -> Run -> Type sysedit and click OK

    Sysedit.exe

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    SCANREG

    Scanreg.exe or Windows Registry Checker creates backup of systemfiles and registry configuration information when the computer startssuccessfully.

    Available in Windows 98/ME

    Event Viewer

    This tool is used to view and manage logs of system, program,

    and security events on your computer

    To access Click Start -> Control Panel -> Performance andMaintenance->Administrative Tools

    Threetypes oflogs

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    Task Manager

    The Task Manager program is used to provide information aboutthe processes and programs running on a computer, as well as

    the general status of the computer

    To access Right click on an empty area of the Task Bar and chooseTask Manager form the Pop-up menu

    Task manager

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    File management utilities are used to manage the files

    present on the computer

    EXTRACT.EXE

    EDIT.COM

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    Conclusion

    Summary

    There are three modes of processor operation, namely, RealMode, Protected Mode, and Virtual Mode.

    Installing Windows 98 operating system involves performing the

    three steps, namely, Pre-Installation, Installation and Post-

    Installation tasks

    The various pre-installation steps include:

    Identify hardware requirements

    Verify hardware and software compatibility

    Decide whether to perform a clean installation or an upgrade

    Determine how to back up and restore existing data

    Select an installation method.

    Determine how to partition the hard disk and the file system

    Determine yourcompanys network role.

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    Conclusion

    When the computerdoesnt start, you need to press the F8 keyto boot the computer using alternate methods such as, Safe

    Mode, Safe Mode with Networking

    The six types of registry keys are

    HKEY_CLASSES_ROOT,

    HKEY_CURRENT_USER,

    HKEY_USERS,

    HKEY_CURRENT_CONFIG,

    HKEY_LOCAL_MACHINE, HKEY_DYN_DATA

    The ERD helps you repair problems with system files and the

    partition boot sector

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    Conclusion

    To optimize the windows performance several tasks such asmanaging the virtual memory, defragmenting disks, using

    caches, and managing temporary files are done

    Plug and Play is a term used to describe a computer's ability to

    have new devices added to it without having to reconfigure or

    restart the computer

    Device driver signing is a process by which the operating system

    vendors verify the software and hardware products

    Disk Management utilities are tools that are used to manage the

    hard disk of the computer. Some of the utilities includeDefrag.exe, Fdisk.exe, Scandisk, CHKDSK