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Page 1: Module 1 - HP SIM Introduction for Presales Training

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HP System Insight ManagerIntroduction

Chris Powell

Infrastructure Software BladeSystem(ISB)

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IDC study on HP SIM customerbenefitsCosts per 100 users declined by 29% with a payback of <6 months

• On average, the surveyedcompanies were able to achievesavings of $35,533 per 100users over a three-year period

• Customers were able to nearly

double the server-to-administrator ratio, increasingby an average of 98%

• After deploying HP SIM, theamount of downtime dropped byan average of 71% decliningfrom 2.1 hours to 0.6 hours permonth

Source: “Gaining Business Value and ROI with HP Systems Insight Manager,”IDC, March 2007. A Worldwide study of real customers of HP SIM. Usersincluded both ProLiant and Integrity administrators. All respondents had somekind of solution in house prior to HP SIM.

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Use when needed for “Why Buy HP“ - included atno additional cost with every HP ProLiant server

Foundation: Core server management• Hardware asset discovery, monitoring and updates• Automated remote “Phone Home” services • Automated warranty and contract tracking

Extensible and integratedHP Insight Software for ProLiant

FEATURE/FUNCTION

Essential: Server Lifecycle Management• Pre-scripted server deployment• Simplified migrations (P2P, P2V, V2P, V2V)• System health and performance management• Dynamic Power Capping / Data Center Power Control• Integrated Lights-Out remote management

Advanced: Infrastructure Lifecycle Management• “Disaster -ready” recovery for logical servers • Physical and virtual management in same way

• Self-Service portal – template provisioning• Visual drag & drop infrastructure design tool• Continuous capacity analysis and planning

BladeSystem Matrix: Infrastructure Operating Environment• Integrated shared services infrastructure for cloud computing

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Advanced: Infrastructure lifecycle managementProvision І Optimize | Protect

Essential: Ensure server ROIDeploy І Manage І Optimize І Control

Foundation: Ensure server stabilityMonitor І Support І Update

BladeSystem Matrix: Infrastructure Operating EnvironmentFull HP Insight Software portfolio including VCEM

Extensible and integratedHP Insight Software for ProLiant

FEATURE/FUNCTION

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Not fully ready for HP BladeSystem Matrix?Stage HP Insight Dynamics and/or Virtual ConnectEnterprise Manager as leads for unifiedmanagement of physical and virtual

Essential: Server Lifecycle Management• Pre-scripted server deployment• Simplified migrations (P2P, P2V, V2P, V2V)• System health and performance management• Dynamic Power Capping / Data Center Power Control• Integrated Lights-Out remote management

Extensible and integratedHP Insight Software for ProLiant

Foundation: Ensure server stability

Monitor І Support І Update

Use when needed for “Why Buy HP“ - included at noadditional cost with every HP ProLiant server

Essential: Ensure server ROI

Deploy І Manage І Optimize І Control

Always include with every HP ProLiant andBladeSystem server sale for essential servermanagement

Lead with Converged Infrastructure messagingand sell HP BladeSystem Matrix

SALES PLAY

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HP Insight Software for ProLiant Version 6.0Optional purchase to complement

suite

Provision

Optimize

Advanced Infrastructure Mgmt.

Deploy servers

Optimize power

Control from anywhere

Manage health & performance

• Insight Control server deployment• Insight Control server migration

• Systems Insight Manager• Insight Control perform. mgmt.• Insight Control VM

Management

Insight Control powermanagement

Insight Control remote mgmt. (iLO)

Essential Infrastructure Mgmt.

Protect

HP Insight Control v6.0

Insight Capacity AdvisorConsolidation software

Virtual Connect EnterpriseManager software

HP BladeSystemMatrix Infrastructure

OperatingEnvironment

Virtual Connect EnterpriseManager software

Insight Dynamics configurationmanagement

Insight Dynamics capacityplanning

Insight Dynamics configurationmanagement

HP Insight Dynamicsfor ProLiant v6.0

Virtual Connect EnterpriseManager software

Insight Dynamics recoverymanagement

Insight Dynamics infrastructureorchestration

• Insight Control server deployment• Insight Control server migration

• Systems Insight Manager• Insight Control perform. mgmt.• Insight Control VM

Management

Insight Control powermanagement

Insight Control remote mgmt. (iLO)

• Insight Control server deployment• Insight Control server migration

• Systems Insight Manager• Insight Control perform. mgmt.• Insight Control VM

Management

Insight Control powermanagement

Insight Control remote mgmt. (iLO)

Insight Dynamics capacityplanning

Insight Dynamics recoverymanagement

Insight Dynamics infrastructureorchestration

Note: All suites shown are based on a Microsoft Windows Central Management Server – reason for not depicting the HP Insight Control for Linux Suite

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Volume Price LicenseDelivery

Key CodeManagement

Single license Low Volume

Competitivelist price

Electronic or Paper

Cumbersome asvolume grows

Flex license Mid to Highvolume Better

Tracking license High VolumeVia Activation Key Agreement (AKA)

ContractBest

FIO/Hard Bundledlicense Low volume Best list price Paper Cumbersome asvolume grows

Bundle license(include on same

PO) Any volume Best list price Electronic or AKA

contract

Best whenordered as

tracking license

Type

Attribute

Licensed to the server - for the life of server*HP Insight software Licensing

Insight SoftwareBEST VALUE WHEN

OPPORTUNITY IS NOTLARGE ENOUGH FOR BIG DEAL

*Exception: Virtual Connect Enterprise Manager software is licensed per BladeSystem Enclosure - for the life of Enclosure.Licensing details website:

http://h18013.www1.hp.com/products/servers/proliantessentials/license/licenseops.html

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HP System Insight Manager (HP SIM)

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HP System Insight Manager Quick Overview - what does it do?

• Manages all HP server andstorage platforms with supportof many 3 rd party devices

• Delivers fault, configuration,

asset management• Provides Version Control for

drivers and firmware• Integrates with customized

tools• Enables role-based security• Plug-in Extensibility• Supports warranty reporting

and repair

921 November

2013

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HP Systems Insight Manager Automatic Discovery and Inventory Management

• Automatically discovers andidentifies managed systems

• Automatically collects systeminventory data and allowsusers to create reports

• Single and multiple systemreports• Pre-defined and custom

reports• Configuration snapshot

compares – single and multi-system

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HP Systems Insight ManagerQuick Overview - Automatic Event Handling

Database

Send E-mail

Forward Alertas an SNMP

trap

Launch Script

Send important event informationto the right place at the right time

Send Page

(Windows CMS)

1121 November2013

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HP Insight Remote Support (InsightRS)

The key to managing your environment with ease…

HP and its authorized channel partners are pleasedto offer you:HP Insight Remote Support (Insight RS)• HP Insight Remote Support delivers secure remote

support for your HP servers and storage, 24x7… soyou can spend less time solving problems and moretime focused on your business

− Remote monitoring all the time... so you gain

better control− Automated notification every time...so you can do more

with less− Accurate resolution in less time…so your business

stays up and running Available at no additional cost as part of HP warranty, HP Care Pack

Service or contractual support agreements with HP

h

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Just after you leave theoffice for the day, adevice has an error

HP SIM instantlyrecords the event

• At the same time a support callis opened

• Response center startstroubleshooting problem

• Case status is automaticallyupdated in HP SIM

Scenario

It’s 5:00pm ona Thursday

HP SIM sendsyou a page withthe event

Depending on your Warranty or Support Contract terms,by the time you return to the office you could have:

A responseengineer callingto arrange anappointment

An HP engineerrequestingremote access toyour system

Message in HPSIM indicatingincident isalready resolved

HP Systems Insight ManagerQuick Overview - HP SIM and Insight Remote Support

Advanced

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HP SIM 6.0 - Easier to set-up and use

• Scalability− Up to 5,000 servers (iLOs, OAs are in addition)

• Reporting− New reporting engine and predefined reports

• Migration− Migration tool to automate upgrade to from 5.3 to 6.0 ( x64)

• Firmware Updates− Integration with HP SUM for iLO and OA firmware updates

• License Manager Updates− Easier import of License keys

• Insight Managed System Setup Wizard− Wizard guides you through the managed system configuration

• Usability Enhancements (“Follow the Red”)− Easier troubleshooting

• uCMDB Integration Easier than ever to set-up and use

for even Larger Environments!!!

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Scalability As much as double maximum monitoring capacity

HP SIM 6.0 delivers:Enhanced Scalabi l i ty

• HP SIM 6.0 can monitor up to 5,000servers

− Physical and virtual machines (any OS instance)count as a server

− Integrated Lights-Out (iLO) and Onboard Administrator (OA) do not count as a server

• Effectively doubles monitoring capacity!

Central Management ServerRunning 64-bit OS

Physical Server = 1 server

Virtual Server = 1 server

iLO = 0 servers

HP SIMCMS

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MigrationExport setting to new CMS while running existing CMS

HP SIM 6.0 delivers:− Export data from one CMS with ICE 3.0 or greater to another

CMS (ICE 6.0 or greater)

CollectionsDiscovered systems

CredentialsEventsTools

UsersTasksReports

Configuration settingsexported to

intermediate format

Current server – maintain inproduction until ready to

decommission

New server – test until ready todeploy into production

environment

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Reporting

HP SIM 6.0 delivers:− Advanced, industry standard reporting capabilities (utilizing Crystal

Reports)

− Able to create availability charts, a pie-chart of licensed vs. unlicensedservers, and other similar advanced reports

− Advanced “canned” reports for HP Insight Control are alsoavailable

− Ability to schedule and email reports

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Report examples• Reports can be in tabular or graphical form – trendline, bar chart, pie chart• Events

− by severity (critical, major, minor). Ability to split by OS, site, server characteristics− n most frequent events for user defined interval, ability to split by OS, site, server

characteristics• Software

− servers running on particular version of system Software -user selected firmware,drivers and BIOS or Agent version ( =, or > or < )− server compliant and not compliant to a base line e.g. Smart Start 8.2

− list of servers and the licensed software they are running• Historical graphs

− power usage and load data for planning− temperature - ambience and inlet temperature− server utilization/Availability for single servers or a collection of servers. User

selectable : CPU, Memory, IO, disk• Inventory

− servers or components with particular serial or part number (memory, disc, etc)− servers with specific memory or disk drive capacity

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Pie chart example

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Sample Dashboard

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Emailing reports

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Firmware updatesHP SIM 6.0 delivers:

– Integration with HP SUM to provide customers with the ability to quickly, andreliably, identify and install required component upgrades

• Agent-less firmware updates for iLO, OA and VC

Identify updates &check dependencies

Deploy

HP SIMServer

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…..Follow the red even further with the powerful integrationof Insight Remote Support advanced edition with HP SIM

Follow the Red…..

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Insight Managed System Setup Wizard• Provides a systematic and guided process to setting up

managed nodes for ID-VSE, HP IO, HP IR, VSEMgmt,and their dependencies by:− Setting up systems for only the products and/or functionality you

select− Applying necessary agents & licenses− Executing configuration steps

• Can re-run to add/modify mgmt capabilities for a system

• Can be used to diagnose configuration issues withsystems

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Insight Managed System Setup Wizard

Select only thefunctionality that youwant to configure, even ifbundled within anotherproduct

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Insight Managed System Setup Wizard

Summary info of systembeing configured,capabilities selected forthat system, licenses tobe applied, and details ofconfiguration stepsneeded are presented.Hit Run Now to “make itso”.

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Heterogeneous supportHP SIM 6.0 delivers:• IPMI support for enhanced management of the 100 series HP, and

for non-HP devices that support IPMI− SIM discovers IPMI protocol and provide the user power control

features (power on, power off, power cycle).

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LicensingHP SIM 6.0 delivers:

License Manager provides better scalability, performance andusability

• User retrieves license keys from HP via an XML file that can be

imported into LM• Standalone utility to aggregate multiple XML license key files into

one

• Still supports cut and paste or manual enter of the key

XML fi le

Key 1….

Key 2….

Key 3….

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HP SIM uCMDB Integration

NEW!

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HP SIM uCMDB Integration• HP SIM/HP HP Universal CMDB DDM integration module is a new Discovery andDependency Mapping integration module that can import configuration data

discovered by HP SIM into the HP Universal CMDB

• The integrator includes two pattern views that show all hosts and resources pulled fromSIM and relationships between these hosts

• An end user can quickly and easily extend/modify the information pulled from SIM toUCMDB using an XML based integration framework. This framework will be common toseveral UCMDB integrations and a UI front end is currently under development

• The discovery uses the HP SIM Web service API to get node information from the HPSIM database. Collected info includes:

− relationships such as Enclosure to Blade, Management Processor to Server, VMHost to VM Guest, and Partitions (npar and vpar) to Complex.− detailed inventory information such as serial numbers and driver and

firmware versions

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HP SIM for non-HP servers

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32 21 November 2013

HP Systems Insight Managerfor non-HP Systems•HP Systems Insight Manager (HP SIM) is able to manage non-HP serversusing industry standard interfaces of Simple Network Management Protocol(SNMP), Web-Based Enterprise Management (WBEM), and secure HypertextTransport Protocol (HTTPS)

•Integrating the management of non-HP servers into HP SIM is very similar tomonitoring an HP server

•HP Systems Insight Manager Central Management Server (CMS) has built-inmonitoring support for non-HP servers, but for better monitoring HPrecommends that the third party MIBs be installed into HP Systems InsightManager

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HP Systems Insight Managerfor non-HP SystemsDiscovery and identification • HP SIM can discover non-HP x86 servers using SNMP. HP SIM can identify non-HP

server’s names via DNS. IP address, product name and OS name are identified bydiscovery using SNMP

System properties and reports

• After configuring SNMP and WMI on your server, you can collect inventory informationand view HP SIM property pages

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HP Systems Insight Manager (HP SIM)for HP Systems

• Manages all HP server and storageplatforms• Delivers fault, configuration, asset

management• Provides Version Control for

drivers and firmware• Integrates with customized tools

• Enables role-based security• Plug-in Extensibility• Supports warranty reporting and

repair

3421 November

2013

"HP Systems Insight Manager is the clearchoice for managing HP servers andstorage by being the easiest, simplest andleast expensive way for HP systemadministrators to maximize system uptimeand health“

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HP Systems Insight ManagerHP vs. non HP Servers

Functionality HP Servers Non-HP ServersDiscovery YES YES

Identification YES YES

Version Control YES NO

SNMP Trap Reception YES YES( requires MIB importinto CMS)

WMI Alert Reception YES NO

Health Monitoring YES NO

Integration with customized tools YES YES (requires SSH onremote node)

Integration with HP RemoteSupport Pack, Advanced Edition

remote devicemonitoring / remotedata collection

remote device monitoring

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3636

Live Demo

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HP Solution Demo Portal

37

• An interactive demo portal forcustomers, HP field andPartners

• Live and pre-recorded demosavailable

• Demos to support ESSN salescampaigns:

• HP BladeSystem Matrix & thenew Matrix ExpressTour

• Infrastructure Software &Blades

• StorageWorks Technology• Business Critical Systems

• Networking/ProCurve

Have your customers seen enough PPT?Schedule a demo - see solutions in action!

http://hp.com/go/solutiondemoportal Link to Solutions Demo Portal

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Tools HP Internal

Key Pages (External)

HP Infrastructure Operating Environment:www.hp.com/go/ioe

HP Insight Software: www.hp.com/go/insight

HP Services for Insight software:www.hp.com/services/insight

Enable/Compete (Internal) Sell Insight http://intranet.hp.com/tsg/WW2/ess-swmarketing/Pages/SellInsight.aspx

Product demos HP Solutions Demo Portal: www.hp.com/go/insightswdemos

HP Insight softwareKey resources

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Product Marketing contactsHP SIM

Sales issues Presales support issues

• Product availability• Special pricing• Qualifying customers

• Order entry, configuration,or status issues

• Technology or supportedconfiguration questions

• Planning and deploymentscenarios

• Infrastructure requirements

Region Contact Email Location

WW Anastasia [email protected]

California

AMS Joseph Mathew [email protected] Houston

EMEA James Henry [email protected] Ireland

APJ Eugene Timothy Soosay [email protected] Singapore

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Summary

"HP Systems Insight Manager is the clear choicefor managing HP servers and storage by being

the easiest, simplest and least expensive way forHP system administrators to maximize system

uptime and health“

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THANK YOU