modern skills for the it professional · lorem ipsum is simply dummy text of the printing and...

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Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with Jayne Groll CEO DevOps Institute Modern Skills for the IT Professional

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Page 1: Modern Skills for the IT Professional · Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum hasbeen the industry's standard dummy text ever since the 1500s, when an unknown printer took agalley of type and scrambled it to make a type specimen book. It was popularised in the 1960swith the release of Letraset sheets containing Lorem Ipsum passages, and more recently withpublishing software.© DevOps Institute unless otherwise stated

Jayne GrollCEO

DevOps Institute

Modern Skills for the IT Professional

Page 2: Modern Skills for the IT Professional · Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum hasbeen the industry's standard dummy text ever since the 1500s, when an unknown printer took agalley of type and scrambled it to make a type specimen book. It was popularised in the 1960swith the release of Letraset sheets containing Lorem Ipsum passages, and more recently withpublishing software.© DevOps Institute unless otherwise stated

About Me

CEO and co-founder of the DevOps Institute, active trainer, ScrumMaster, ITIL® Expert and former IT Director. Author of the Agile Service Management Guide.

Page 3: Modern Skills for the IT Professional · Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum hasbeen the industry's standard dummy text ever since the 1500s, when an unknown printer took agalley of type and scrambled it to make a type specimen book. It was popularised in the 1960swith the release of Letraset sheets containing Lorem Ipsum passages, and more recently withpublishing software.© DevOps Institute unless otherwise stated

About DevOps InstituteThe DevOps Institute (DOI) is the continuouslearning community for emerging DevOpspractices.DevOps Institute’s vision is to facilitate acommunity where learning is a lifestyle andmembers have access to the most innovative,inspirational and transformational DevOpscontent, courses and certifications. We striveto provide content that inspires discussion,collaboration and transformation.

Page 4: Modern Skills for the IT Professional · Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum hasbeen the industry's standard dummy text ever since the 1500s, when an unknown printer took agalley of type and scrambled it to make a type specimen book. It was popularised in the 1960swith the release of Letraset sheets containing Lorem Ipsum passages, and more recently withpublishing software.© DevOps Institute unless otherwise stated

The Digital Transformation Is Real

• Software drives the world (literally)• Every organization is now a digital technology business• Your biggest competitor is a disruptive start-up• Attention spans have been reduced to 1 min videos and

140 characters• Migration to the cloud is accelerating• Information is available at the speed of your connection

Moore’s Law: Rates of improvement will increase exponentially over time.

How does that affect IT systems?

Page 5: Modern Skills for the IT Professional · Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum hasbeen the industry's standard dummy text ever since the 1500s, when an unknown printer took agalley of type and scrambled it to make a type specimen book. It was popularised in the 1960swith the release of Letraset sheets containing Lorem Ipsum passages, and more recently withpublishing software.© DevOps Institute unless otherwise stated

Test

Code and Commit

Continuous IntegrationChange

Build and Configure

ReleaseConfigurationCapacityAvailabilityContinuitySecurity

Stage

ReleaseChangeKnowledgeEventSLM

Incident

Problem

Knowledge

SLM

Event

Continuous Delivery/Deployment

Service Operation

Organizational agility only occurs when

processes and automation are aligned.

Service Strategy

Service DesignService Transition

Scrum

Site Reliability Engineering

Agile IT is a System of Systems

Page 6: Modern Skills for the IT Professional · Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum hasbeen the industry's standard dummy text ever since the 1500s, when an unknown printer took agalley of type and scrambled it to make a type specimen book. It was popularised in the 1960swith the release of Letraset sheets containing Lorem Ipsum passages, and more recently withpublishing software.© DevOps Institute unless otherwise stated

6

Systems Thinking Requires Multi-Dimensional Professionals

Page 7: Modern Skills for the IT Professional · Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum hasbeen the industry's standard dummy text ever since the 1500s, when an unknown printer took agalley of type and scrambled it to make a type specimen book. It was popularised in the 1960swith the release of Letraset sheets containing Lorem Ipsum passages, and more recently withpublishing software.© DevOps Institute unless otherwise stated

© 2013 Simon Sinek, Inc.

Purpose, cause, beliefReason organization exists

What sets you apart

Products and services

Breadth of Knowledge is as Important as Depth

• Business strategies• Principles, processes and practices• Technology and automation• Cultural considerations

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Skills modernization requires a holistic approach that encourages cross-functionality and higher level thinking.

Page 8: Modern Skills for the IT Professional · Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum hasbeen the industry's standard dummy text ever since the 1500s, when an unknown printer took agalley of type and scrambled it to make a type specimen book. It was popularised in the 1960swith the release of Letraset sheets containing Lorem Ipsum passages, and more recently withpublishing software.© DevOps Institute unless otherwise stated

Skills for the Digital Age

Page 9: Modern Skills for the IT Professional · Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum hasbeen the industry's standard dummy text ever since the 1500s, when an unknown printer took agalley of type and scrambled it to make a type specimen book. It was popularised in the 1960swith the release of Letraset sheets containing Lorem Ipsum passages, and more recently withpublishing software.© DevOps Institute unless otherwise stated

Understand Your Value Stream

Culture

ITSMAgile

People

Automation

Process

Value Stream

What skills are required in order to continually deliver value to customers?

Page 10: Modern Skills for the IT Professional · Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum hasbeen the industry's standard dummy text ever since the 1500s, when an unknown printer took agalley of type and scrambled it to make a type specimen book. It was popularised in the 1960swith the release of Letraset sheets containing Lorem Ipsum passages, and more recently withpublishing software.© DevOps Institute unless otherwise stated

Westrum

Groom Your Cultural Skills

Squads, Tribes, Guilds, Chapters

You can’t directly change culture. But you can change behavior, and behavior becomes culture.”

Lloyd Taylor

•https://labs.spotify.com/2014/03/27/spotify-engineering-culture-part-1/

•https://continuousdelivery.com/implementing/culture/

http://www.reinventingorganizations.com/

https://www.slideshare.net/ITRevolution/does-sfo-2016-steve-mayner-transformational-leadership

Page 11: Modern Skills for the IT Professional · Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum hasbeen the industry's standard dummy text ever since the 1500s, when an unknown printer took agalley of type and scrambled it to make a type specimen book. It was popularised in the 1960swith the release of Letraset sheets containing Lorem Ipsum passages, and more recently withpublishing software.© DevOps Institute unless otherwise stated

Optimize Best Practices

Page 12: Modern Skills for the IT Professional · Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum hasbeen the industry's standard dummy text ever since the 1500s, when an unknown printer took agalley of type and scrambled it to make a type specimen book. It was popularised in the 1960swith the release of Letraset sheets containing Lorem Ipsum passages, and more recently withpublishing software.© DevOps Institute unless otherwise stated

Become Familiar with Continuous Delivery Automation12

and many more…

Page 13: Modern Skills for the IT Professional · Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum hasbeen the industry's standard dummy text ever since the 1500s, when an unknown printer took agalley of type and scrambled it to make a type specimen book. It was popularised in the 1960swith the release of Letraset sheets containing Lorem Ipsum passages, and more recently withpublishing software.© DevOps Institute unless otherwise stated

• Value Stream Mapping• Agile Software Development• Test Engineering• Security• Containerization and Microservices• Data Analytics • Key ITSM processes• Site Reliability Engineering (SRE)

Develop a High Level Understanding of

Page 14: Modern Skills for the IT Professional · Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum hasbeen the industry's standard dummy text ever since the 1500s, when an unknown printer took agalley of type and scrambled it to make a type specimen book. It was popularised in the 1960swith the release of Letraset sheets containing Lorem Ipsum passages, and more recently withpublishing software.© DevOps Institute unless otherwise stated

Learn Continuously• True to its core values, DevOps is emerging through a

shared and collective body of knowledge (CBok) including• Publications• Conferences• Videos and webinars• Blogs and articles• Case studies• Subject matter expertise

The DevOps Institute actively researches and influences emerging DevOps practices so as to create meaningful certifications and content.

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Page 15: Modern Skills for the IT Professional · Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum hasbeen the industry's standard dummy text ever since the 1500s, when an unknown printer took agalley of type and scrambled it to make a type specimen book. It was popularised in the 1960swith the release of Letraset sheets containing Lorem Ipsum passages, and more recently withpublishing software.© DevOps Institute unless otherwise stated

Want to Learn More?

Page 16: Modern Skills for the IT Professional · Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum hasbeen the industry's standard dummy text ever since the 1500s, when an unknown printer took agalley of type and scrambled it to make a type specimen book. It was popularised in the 1960swith the release of Letraset sheets containing Lorem Ipsum passages, and more recently withpublishing software.© DevOps Institute unless otherwise stated

Join our Free Continuous Learning Community

DevOpsInstitute.com