moda ii bte guide… · 2 practical solutions to everyday problems congratulations on choosing your...

Moda IITM

BTE Guide

Table of Contents

Your Moda II™ Hearing Instruments ................................1

Practical Solutions to Everyday Problems ......................2

Getting the Most Out of Your Moda II™ HearingInstruments..................................................................3

Using the Moda II™ Guide...............................................4

Putting Your Moda II™ Hearing Instruments on Your Ears .................................................................5

Turning Your Moda II™ Hearing Instruments On and Off ...................................................................6

Feedback-Free Listening .................................................7

Replacing the Battery .....................................................8

Operating Instructions ..................................................10

Assistive Listening Devices ...........................................14

Caring for Your Moda II™ Hearing Instruments .............15

Cleaning Your Moda II™ Hearing Instruments ...............16

Warnings .......................................................................19

Troubleshooting Guide..................................................21

Warning to Hearing Instrument Dispensers ................24

1

Your Moda II™ Hearing Instruments

Hearing Healthcare Professional: _________________________

_____________________________________________________

Telephone: ___________________________________________

Model:_______________________________________________

Serial Number: ________________________________________

Replacement Batteries: Size 312

Warranty: ____________________________________________

Program 1 is the Automatic Program(Available on Yuu, Next 16 and Next 8 only)

Program 2 is the Manual Program for: _____________________



Date of Purchase:______________________________________

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Practical Solutions to Everyday ProblemsCongratulations on choosing your new Moda II™ BTE(Behind-the-Ear) hearing instruments. For over 40 years,Unitron Hearing has been committed to making lifebetter for people with hearing loss. This means acommitment to developing high-quality hearingsolutions that incorporate special features to solve theeveryday problems and concerns you have with hearingloss and hearing instruments.

Moda II is an ultra-small BTE that is comfortable andcosmetically appealing. Moda II is 37% smaller than atraditional Behind-The-Ear (BTE) hearing instrument andis packed with high-value, advanced features that deliverexceptional sound quality in everyday listeningenvironments. Your hearing professional can tell youwhich Moda II hearing instrument you are wearing, andexplain its adaptive features that offer you the latest indigital technology.

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Getting the Most Out of Your Moda II™

Hearing InstrumentsAdjusting to your new hearing instruments will takesome time. In the beginning it is important that you donot use the hearing instruments for longer than iscomfortable. Depending on your previous experiencewith hearing devices, a few hours a day may be enoughand then you can increase wearing time gradually. Onceyou have become accustomed to your hearinginstruments, you should wear them all day every daysince infrequent use will not permit you to adapt to yourhearing instruments and enjoy their full benefits. Thequicker you get used to the everyday sounds aroundyou, the less you will notice that you are wearing hearinginstruments.

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Using the Moda II™ GuideRefer to the table of contents for a complete listing ofthe topics covered in this guide. The diagrams belowidentify some of the components on your Moda IIhearing devices.

Legend1 Microphone and Microphone Shield 2 Program Button or Volume Control

(depending on your customized fitting) 3 Battery Door/On & Off Switch4 Tube5 Dome6 Retention Piece7 Earhook8 Earmold

Moda II with earhook and earmold

Moda II with slim tube and dome

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Putting Your Moda II™ HearingInstruments on Your EarsYour Moda II hearing instruments may be color-codedred for your right ear and blue for your left ear. This colorindicator is located inside the battery door with a smallcolored dot.

Moda II with Domes 1. Hold the tube where it attaches to the dome and

gently push the dome into your ear canal. The tubeshould lie flush against your head and not stick out.

2. Place Moda II over the top of your ear.

3. Place the retention piece in your ear so it rests at thebottom of the opening of your ear canal.

4. Repeat steps 1-3 for your other ear if you wear twohearing devices.

Moda II with Earmolds1. Carefully insert the earmold in your ear. The earmold

should fit into your ear snugly and comfortably.

2. Place Moda II over the top of your ear.

3. Repeat steps 1-2 for your other ear if you wear twohearing devices.

Turning Your Moda II™ Hearing InstrumentsOn and Off Your hearing instruments have a three-position batterydoor that acts as an off/on switch and that allows accessto the battery compartment.

To turn the hearing instrument on, close the battery doorfully. Note: If the start up delay is activated, yourhearing devices will not turn on for 10-15 seconds afterclosing the battery door.

To turn the hearing instrument off, partially open thebattery door. This position also allows excess moistureto vent away from the battery compartment.

To replace the hearing instrument battery, fully open thebattery door for access to the battery compartment.

on off open

Note: When turning your hearing instrumenton and off, grasp the top and bottom of theinstrument with your middle finger andthumb. Use your index finger to open andclose the battery door.

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Feedback-Free ListeningYour Moda II hearing instruments have an optional startup delay that can be activated by your hearinghealthcare professional. If the start up delay is activated,your hearing devices will not turn on for 10-15 secondsafter the battery door is closed fully. The hearing devicesreturn to the start up delay position each time you turnyour hearing devices on. This allows you to insert yourhearing devices without experiencing whistling.

If you wear hearing instruments now, you may haveexperienced whistling from your hearing instrumentswhen you talk, chew, use the telephone or hugsomeone. The feedback technology in Moda IIdramatically reduces this uncomfortable whistling beforeyou or anyone else can perceive it.

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Replacing the Battery1. Gently swing out the

battery door with yourfingernail.

2. Grasp the battery with yourthumb and index finger andremove.

3. Insert the new battery intothe battery compartmentwith the plus (+) sign onthe battery facing the sameway as the plus (+) sign on the edge of the batterydoor. This will ensure that the battery door closesproperly.

Note: If the battery is inserted incorrectly, the door willnot close.

4. Close the battery door.

Plus (+) Signs

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Low Battery WarningWhen you hear two long beeps, your hearinginstruments are warning you that their batteries are low.You will hear the warning approximately every 30minutes until you change the batteries or the batteriesdie. After the first warning, you may experience somereduction in sound quality. This is normal and can beremedied by inserting fresh batteries in the hearinginstruments. If you prefer, your hearing healthcareprofessional can change the pitch and loudness of thelow battery beep or turn it off entirely.

Caring for Batteries• Always discard batteries carefully.

• To prolong battery life, remember to turn your hearingdevices off when not in use.

• Remove the batteries and keep the battery door openwhile hearing devices are not in use. This will allowinternal moisture to evaporate.

Battery Warnings• Never leave hearing devices or batteries where small

children and pets can reach them.

• Never put hearing devices or batteries in your mouth.If a hearing device or battery is swallowed, call aphysician immediately.

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Operating Instructions

Changing Programs on Your Moda II™ HearingInstrumentsYour Moda II hearing devices may have an automaticprogram and up to three additional manual programs.Moda II’s automatic program will satisfy most of yourlistening needs by adjusting to different listeningenvironments without requiring manual adjustments. Upto three additional manual programs can be individuallytailored by your hearing healthcare professional to meetyour particular listening needs.

Your Moda II hearing devices come equipped with apush button which has been set for switching betweenprograms or adjusting your volume. This push buttoncould also be disabled by your hearing healthcareprofessional. If you have an active push button programcontrol, each time you push the button, you will move toa new program.

Program BeepsYour hearing instruments beep to indicate which

Program 1 (e.g. Automatic Program) 1 beep

Program 2 (e.g. Group/Party Noise) 2 beeps

Program 3 (e.g. Telephone) 3 beeps

Program 4 (e.g. Music) 4 beeps

program you are in (i.e. one beep for program 1, twobeeps for program 2, etc.) If you prefer, your hearinghealthcare professional can adjust the pitch andloudness of the program beep or turn it off entirely.

Adjusting the VolumeThe volume on your hearing instruments adjustsautomatically in response to the loud or quiet soundsaround you. Your hearing instruments are set to yourideal volume by default. If you have a push buttonvolume control, you can further adjust the volume.

Volume BeepsAs you change the volume level, your hearinginstruments will beep. Please refer to the chart below tolearn more about the different volume beeps.

Your hearing healthcare professional can help youidentify your different volume settings if required. If youprefer, your hearing healthcare professional can adjustthe pitch and loudness of the volume beep or turn it offentirely.

Volume Setting Beeps

Ideal volume level 1 beep

Increased loudness 1 beep + 1 high-pitched beep

Decreased loudness 1 beep + 1 low-pitched beep

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Listening in Windy EnvironmentsModa II’s wind noise manager will engage automaticallybased on whether wind conditions are moderate or high.When the wind noise manager is engaged, sounds suchas speech, may become quieter because the wind noisemanager is working to reduce the loud noise producedby wind. When you are no longer in a windyenvironment, the wind noise manager will not be activeand desirable sounds, such as speech, will once againbecome louder.

Listening in Quiet and Noisy EnvironmentsYour Moda II hearing instruments have a directionalmicrophone system to meet your listening needs indifferent environments. The directional system focuseson sounds in front of you (i.e., speech) withoutamplifying the background noise around you. Your Moda II may have an advanced directional microphonesystem that adjusts automatically to changing noiselevels and tracks moving noise sources. Your hearinghealthcare professional can tell you how your directionalsystem has been customized for you and which listeningprograms have the directional microphones activated.

In addition, Moda II contains antiShock™ technology thatidentifies and minimizes sudden impulse sounds thatmany hearing instrument wearers find irritatingly loudsuch as slamming doors or clattering dishes. This

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technology is designed to increase listening comfort inadverse listening situations without impacting soundquality or your ability to understand conversations.

Replacing the Microphone ProtectorsYour Moda II hearing instruments have a shield to protectthe microphones from dirt and debris. Debris on themicrophone protector reduces the sound quality of theinstrument. You should have the microphone protectorsreplaced by your hearing healthcare professionalapproximately every three months to ensure optimalsound quality.

Using Moda II™ with the TelephoneModa II has the ability, depending on hearing loss andvent size of hearing device to provide feedback-freephone use without program changes. When the phonerings, pick up the telephone and place it next to yourhearing instrument’s microphone. In some situationswhen using a cell phone, you may experience digitalinterference that sounds like static, buzzing or beeping. Ifyou experience interference, increase the distancebetween your hearing instrument and the phone receiver.

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Assistive Listening Devices

Listening in Public PlacesModa II’s telecoil can also help you listen in publicplaces equipped with telecoil compatible assistivelistening devices such as a loop system. If your hearingdevices do not operate when the telecoil is on, the loopsystem may not be operating or you may be in a “dead”spot. Try positioning yourself in a different part of thelooped area or return your hearing devices to themicrophone position and sit as close to the speaker aspossible.

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Caring for Your Moda II™ HearingInstruments• Open the battery door when not in use.

• Always remove your hearing instruments when usinghair care products. The hearing instruments canbecome clogged and cease to function properly.

• Do not wear your hearing devices in the bath orshower or immerse them in water.

• If your hearing instruments do become wet, do notattempt to dry them in an oven or microwave. Do notadjust any controls. Open the battery doorsimmediately, and allow your hearing instruments todry naturally for 24 hours.

• Protect your hearing devices from excessive heat (hairdryer, vehicle glove box or dashboard).

• Regular use of a dehumidifier, such as a Dri-Aid kit,can help prevent corrosion. See your hearinghealthcare professional for more information.

• Do not drop your hearing devices or knock themagainst hard surfaces.

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Cleaning Your Moda II™ HearingInstrumentsEar wax is natural and common. Ensuring your hearingdevices, earmolds and domes are free of ear wax is animportant step in your daily cleaning and maintenanceroutine.

• Never use alcohol to clean your hearing devices,earmolds or domes.

• Do not use sharp tools to dislodge ear wax. Stickinghousehold items into your hearing devices orearmolds can seriously damage them.

• Have the slim tubes and domes replaced by yourhearing healthcare professional approximately everythree to six months or when they become stiff orbrittle.

• Clean the domes daily with a damp cloth.

• Clean the slim tubes periodically, with the cleaningpin provided, when you begin to notice debris in andaround the tubes.

Cleaning the Earmolds and Domes

Moda II with Slim Tubes andDomes

Ensure your slim tubes and domesare free of ear wax and moisture.

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Cleaning the Slim Tubes and Domes:

1. Hold the slim tube in one hand and the hearinginstrument in the other hand.

2. Twist the top of the slim tube and detach it from thehearing instrument.

3. Use a damp cloth to clean the outside of the slimtube and the dome.

4. Using the black cleaning pinprovided in the kit, gently insert thecleaning pin where the slim tubeattaches to the hearing instrumentand push the pin all the waythrough the tube and out throughthe dome.

Note: The slim tubes and domes should never be rinsedor submerged in water as water drops may becomelodged in the tube, block sound or damage theelectrical components of the hearing instrument.

5. Once the slim tube has been cleaned, reattach it bygently pressing the hearing instrument onto the slimtube.

Moda II with Earhooks and Earmolds

If your Moda II hearing devices have earhooks (see“Using the Moda II Guide”), your hearing healthcareprofessional fit you with customized earmolds (see“Using the Moda II Guide”). Earmolds send amplified

sound from the hearing devicesinto the ears. They must fit intoyour ears snugly andcomfortably. If amplified soundleaks out of your ear, you mayhear whistling.

Always ensure earmolds areclean and free of ear wax and moisture. Do not usealcohol to clean your earmolds. If the earmolds becomeplugged, clear the opening with a wax loop or pipecleaner. If your physician prescribes eardrops, clean anymoisture that may get into the earmolds or tubing toprevent plugging.

Cleaning the Earmolds

If the earmolds attach to an earhook and they requirefurther cleaning, disconnect the plastic tube from thehook of the hearing devices. Wash only the earmolds inwarm water with a mild soap. Rinse them with coolwater and allow them to dry overnight. Make sure theearmold tubes are dry before reconnecting them to eachhook on your hearing devices.

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Warnings• Hearing devices should only be used as directed by

your physician or hearing healthcare professional.

• Hearing devices will not restore normal hearing andwill not prevent or improve a hearing impairmentresulting from organic conditions.

• Do not use your hearing devices in explosion hazardareas.

• Allergic reactions to hearing devices are unlikely.However, if you experience itching, redness, soreness,inflammation or a burning sensation in or aroundyour ears, inform your hearing healthcareprofessional and contact your physician.

• In the unlikely case that any parts remain in the earcanal after the removal of the hearing instrument,contact a physician immediately.

• Remove your hearing devices for CT and MRI scans orfor other electromagnetic procedures.

• Special care should be exercised in wearing hearingdevices when maximum sound pressure levels exceed132 decibels. There may be a risk of impairing yourremaining hearing. Speak with your hearinghealthcare professional to ensure the maximumoutput of your hearing devices is suitable for yourparticular hearing loss.

• Warning to hearing healthcare professional: Domes

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should never be fitted on patients with perforatedeardrums, exposed middle ear cavities, or surgicallyaltered ear canals. In the case of such a condition, werecommend to use a customized ear mold.

Precautions• The use of hearing devices is only part of hearing

rehabilitation; auditory training and lip readinginstruction may be required as well.

• In most cases, infrequent use of hearing devices doesnot provide full benefit. Once you have becomeaccustomed to your hearing devices, wear yourhearing devices everyday all day.

• Your hearing devices use the most moderncomponents to provide the best possible soundquality in every listening situation. However,communication devices such as digital cell phonescan create interference (a buzzing sound) in hearingdevices. If you experience interference from a cellphone being used close by, you can minimize thisinterference in a number of ways. Switch your hearingdevices to another program, turn your head in adifferent direction or locate the cell phone and moveaway from it.

LabelingThe serial number and year of manufacture are locatedinside the battery door.

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Troubleshooting GuideCAUSE POSSIBLE REMEDY

No sound

• Not turned on• Low/dead battery• Poor battery contact• Battery upside down• Earmolds/slim tubes/

domes blocked with ear wax

• Plugged microphoneprotector

Not loud enough

• Low volume

• Low battery • Earmolds/slim tubes/

domes not inserted properly

• Change in hearing• Earmolds/slim tubes/

domes blocked with ear wax

• Plugged microphoneshield

Intermittent

• Low battery • Dirty battery contact

• Turn on• Replace battery• Consult your hearing healthcare professional• Insert battery plus (+) side up• Clean earmolds or slim tubes and domes. See

“Cleaning the Earmolds and Domes”. Consultyour hearing healthcare professional.

• Consult your hearing healthcare professional

• Turn up volume; see hearing healthcare professional for models without a manual volume control or if problem persists.

• Replace battery• See “Putting Your Moda II Hearing Instruments

on Your Ears”. Reinsert carefully.

• Consult your hearing healthcare professional• Clean earmolds or slim tubes and domes. See

“Cleaning the Earmolds and Domes”. Consultyour hearing healthcare professional.


• Replace battery• Consult your hearing healthcare professional

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Two long beeps

• Low battery

Whistling

• Earmolds/domes notinserted properly

• Hand/clothing near ear• Poorly fitting earmolds/

domes

Not clear, distorted

• Poorly fitting earmolds/slim tube/domes

• Earmolds/slim tubes/ domes blocked with ear wax

• Low battery• Plugged microphone

protector

Earmolds/domes falling out of ear

• Poorly fitting earmolds/slim tubes/domes

• Earmolds/domes not inserted properly

• Replace battery

• Remove and reinsert carefully

• Remove hand/clothing from ear• Consult your hearing healthcare professional


• Clean earmolds or slim tubes and domes. See“Cleaning the Earmolds and Domes”. Consultyour hearing healthcare professional.

• Replace battery• Consult your hearing healthcare professional


• See “Putting Your Moda II HearingInstruments on Your Ears”. Reinsert carefully.

CAUSE POSSIBLE REMEDY

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Weak on the telephone

• Telephone not positioned properly

• Hearing instrument requires adjustment

For any problems not listed in the guide, contact your hearing healthcare professional. If you do not have a hearing healthcare professional, please contact the nearest office listed on the back page of this booklet.

• Move telephone receiver around ear forclearer signal. See “Using Moda II with theTelephone”.


CAUSE POSSIBLE REMEDY

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Warning to Hearing InstrumentDispensers A hearing instrument dispenser should advise aprospective hearing instrument user to consult promptlywith a licensed physician (preferably an ear specialist)before dispensing a hearing instrument if the hearinginstrument dispenser determines through inquiry, actualobservation, or review of any other available informationconcerning the prospective user, that the prospectiveuser has any of the following conditions: (i) Visiblecongenital or traumatic deformity of the ear. (ii) History ofactive drainage from the ear within the previous 90 days.(iii) History of sudden or rapidly progressive hearing losswithin the previous 90 days. (iv) Acute or chronicdizziness. (v) Unilateral hearing loss of sudden or recentonset within the previous 90 days. (vi) Audiometric air-bone gap equal to or greater than 15 decibels at 500hertz (Hz), 1,000 Hz, and 2,000 Hz. (vii) Visible evidenceof significant cerumen accumulation or a foreign body inthe ear canal. (viii) Pain or discomfort in the ear. Specialcare should be exercised in selecting and fitting a hearinginstrument whose maximum sound pressure levelexceeds 132 decibels because there may be risk ofimpairing the remaining hearing of the hearinginstrument user. [This provision is required only for thosehearing instruments with a maximum sound pressurecapability greater than 132 decibels (dB).]

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Important Notice for Prospective HearingInstrument Users Good health practice requires that a person with ahearing loss have a medical evaluation by a licensedphysician (preferably a physician who specializes indiseases of the ear) before purchasing a hearinginstrument.

Licensed physicians who specialize in diseases of the earare often referred to as otolaryngologists, otologists orotorhinolaryngologists. The purpose of medicalevaluation is to assure that all medically treatableconditions that may affect hearing are identified andtreated before the hearing instrument is purchased.Following the medical evaluation, the physician will giveyou a written statement that states that your hearingloss has been medically evaluated and that you may beconsidered a candidate for a hearing instrument. Thephysician will refer you to an audiologist or a hearinginstrument dispenser, as appropriate, for a hearinginstrument evaluation. The audiologist or hearinginstrument dispenser will conduct a hearing instrumentevaluation to assess your ability to hear with andwithout a hearing instrument. The hearing instrumentevaluation will enable the audiologist or dispenser toselect and fit a hearing instrument to your individualneeds. If you have reservations about your ability toadapt to amplification, you should inquire about the

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availability of a trial-rental or purchase-option program.Many hearing instrument dispensers now offer programsthat permit you to wear a hearing instrument for aperiod of time for a nominal fee after which you maydecide if you want to purchase the hearing instrument.Federal law restricts the sale of hearing instruments tothose individuals who have obtained a medicalevaluation from a licensed physician. Federal lawpermits a fully informed adult to sign a waiver statementdeclining the medical evaluation for religious or personalbeliefs that preclude consultation with a physician. Theexercise of such a waiver is not in your best healthinterest and its use is strongly discouraged.

Children With Hearing Loss In addition to seeing a physician for a medicalevaluation, a child with a hearing loss should be directedto an audiologist for evaluation and rehabilitation sincehearing loss may cause problems in languagedevelopment and the educational and social growth of achild. An audiologist is qualified by training andexperience to assist in the evaluation and rehabilitationof a child with a hearing loss.

ManufacturerUnitron Hearing Ltd.

20 Beasley Drive, P.O. Box 9017, Kitchener, ON N2G 4X1 Canada

Unitron DistributorsCorporate Office/International

20 Beasley Drive, P.O. Box 9017, Kitchener, ON N2G 4X1 Canada

Australia

Level 2, Norwest Quay, 21 SolentCircuit, Baulkham Hills, NSW, NSW 2153

Belgium

Baron de Vironlaan, 60b-1700 Dilbeek

Canada

20 Beasley Drive, P.O. Box 9017,Kitchener, ON N2G 4X1

China

No. 78, Qi Ming Road, Export Processing Zone District B,Suzhou Industrial Park, P.R. 215021

Denmark

Nitivej 10, DK-2000 Frederiksberg

European Representative

Daimlerstrasse 22, 70736 Fellbach-Oeffingen, Germany

France

5, rue Maryse Bastié - BP 15 69671Bron Cedex, France

Netherlands

Ir. D.S. Tuijnmanweg 10, 4131 PN VIANEN

New Zealand

10/215 Rosedale Rd., M277 PrivateBag, 300987, Albany, Auckland

Norway

Brugata 14 0186 Oslo, Norway

South Africa

First Floor – Selborne House,Fourways Golf Park, Roos Street,Fourways, Johannesburg

Spain

Avenida de la Industria nº13/15,Polígono de Canastell, 03690 Sant Vicent del Raspeig.Alicante, España

Sweden

Förmansvägen 2, 4 trSE-11743, Stockholm, Sweden

United Kingdom

St. George House, Cygnet Court, Centre Park, Warrington, Cheshire WA1 1PD

U.S.A.

Suite A, 2300 Berkshire Lane North,Plymouth, MN 55441

www.unitron.com

Distributor

D/09-013 029-5651-02

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