AT Volkswagen, we have built

our reputation on performance,

efficiency, and honesty.

Unfortunately, VW is now in a

position where its reputation for

honesty has been shaken. We can't

reverse what has happened, but we

can make it right again.

Volkswagen knows that

emissions test rigging has effected

all of our drivers, and that you are

suffering the consequences of our

actions. We hope that we can regain

your trust in the future, but for now

please let us find a way to make it

up to you.

There are many ways to help

make things right. Some of them

must include you by law, but others

are optional and can benefit you

personally. Not all of these options

are right for you, and not everyone

is eligible for each option. Keep

reading and you will learn about

some of the ways we can remedy

your particular situation, and decide

which is right for you.

Recall/Repair

All effected vehicles will be recalled

and the emissions test cheat system repaired to

perform at a legal status. This must be done to

make your vehicle legal to drive, and is not

optional. You will be contacted by your local

Volkswagen dealer with the necessary

information. If for some reason you are not

contacted by a Volkswagen representative, or

if you have questions about whether or not

your vehicle has been effected by emissions

test rigging, you can find help on our website.

Driver Compensation

Some effected drivers who purchased

their Volkswagen vehicle new may be eligible

for our compensation package.

The primary requirements to qualify

for one of the limited number of Premier

Compensation Packages are:

You must have purchased your effected

VW vehicle new and retained primary

ownership

The engine must be in the same

condition as when you purchased it, ie. no

after market modifications or other changes

You own your vehicle debt free

Even if they don't meet these

requirements, some drivers may still be

eligible for other compensation packages.

Other qualifying attributes include:

Having less than twelve monthly

payments on your vehicle's loan

Owning a VW certified pre-owned

vehicle with no debt

Owning a previously leased vehicle

If you are unsure whether your vehicle

was certified pre-owned, or if it was ever part

of a lease program, contact your local dealer

to find out. Have the vehicle identification

number (VIN) ready when you do.

Legal Representation andCompensation

There should be no legal problems of

any sort for any VW driver who complies

with the recall/repair plan. If you find that

you have become subject to any sort of legal

action because of your vehicle, contact your

nearest dealer and they can put you in touch

with a local VW sponsored legal

representative who may help you through the

situation. If there any fees or fines associated

with your case you may be eligible for

compensation up to the total cost to you.

If you do have your vehicle repaired at

a VW certified facility but still run into any

legal issues afterward, contact your local

dealer to find out what went wrong, and how

we can help you.