mobility - the key pillar of digital transformation and economy

Mobility: The Key Pillar of Digital Transformation and EconomyShiva Kathiresan – VP Applications

CONFIDENTIAL @ Copyright 2016. All rights reserved

Transformational effect of Mobility:AFRICA’s APPLIED TECH INNOVATIONS : DEVELOPED IN AFRICA FOR THE WORLD

Almost half the population of Africasubscribed to mobile services in 2015Mobile generated 6.7% of Africa’s GDP and3.8 million jobs in 2015

Mobile is the platform of choice for digitaltransformation in Africa

Mobile can help address social challengesand the UN Sustainable Development Goals

EVERY BUSINESS IS UNDER PRESSURE

NEW COMPETITION FROM DIGITAL DISRUPTORS


LEAD TRANSFORMATION

OR BECOME

IRRELEVANT


DIGITAL TRANSFORMATIONAccelerate cost-

efficiency and time to market by

rethinkingOPERATIONS

AND PROCESSES

PROCESS AUTOMATION WORKFORCE MOBILITY

SUPPLY CHAIN EFFICIENCY

Increase loyalty and grow revenue

by improving CUSTOMER

EXPERIENCE

MOBILE COMMERCEREAL-TIME INFORMATION

PERSONALIZED ENGAGEMENT

Unlock new revenue streams and reach new markets with

NEW BUSINESS MODELS

DATA-CENTRIC SERVICES GLOBAL EXPANSION DIGITAL COMMERCE


Opportunities: ‘000s of use cases

UTILITY, HR & GENERAL USE CASES• COLLABORATION• CONFERENCING• SCHEDULING• APPROVALS• EXPENSE REPORTING• ASSET MANAGEMENT• TIME TRACKING• TRAVEL & PLANNING• MEETINGS• ENTERPRISE APP STORE• TASKS & PROJECTS• SAFETY & PROCEDURES• POLLS, IDEAS & FEEDBACK• REWARDS & MOTIVATION• INTERNAL EVENTS• HR SELF HELP

SALES & MARKETING USE CASES• SALES QUOTES & ORDERS• CATALOG & PRICING• CRM & CONTACTS• SALES INTELLIGENCE• PRESENTATIONS• COLLATERAL• TRADE SHOWS & EVENTS• LEAD CAPTURE

FIELD SERVICE USE CASES• APPOINTMENTS• ROUTING & LOCATION• WORK ORDERS• TIME TRACKING• ASSETS TRACKING & MAINTENANCE• PARTS & SUPPLIES• DOCUMENTS & CREDENTIALS

OPERATIONS USE CASESINVENTORY MANAGEMENTFACILITIES MANAGEMENTREVERSE LOGISTICS

SECURITY

ENET

ERPR

ISE

MO

BILI

TY

Imagination Unlimited• Put few cases• AR Enablement• Pharma connect

• Including IoT enablement – medical devices / lab devices etc

Imagination Unlimited : AR

AUGMENTED REALITY BASED INDUSTRIAL Mobile Applications:

It is now a technological feasibility to mix Augmented Reality with geolocation, recognition and tracking technologies

• Assist industries / Field services with precise site or field information• Monitor progress with AR markets in Construction or Equipment being built• Track the material across the factory site in integration with the back end ERP

system

This helps in:

• Easier and high productive operations• Easier training of the lower end resources even in maintenance and operations of

complex parts• When integrated with the backend system enables to monitor every other

operation

Imagination Unlimited• Put few cases• AR Enablement• Pharma connect

• Including IoT enablement – medical devices / lab devices etc

Imagination Unlimited : Field Service

IoT enabled Field ServicesTicket logging

Web, Mobile, Call CenterInstallation Order creation – as a ticket for field technicians (category – installation)

Service Ticket ManagementRoasterTicket allocationRemote issue resolutionTicket completion and customer agreementKnowledge base for self service and agent SchedulingTracking of resources

Spare Parts management PlanningInventory ManagementWarehouse Management

DIGITAL TRANSFORMATIONIS NOT EASY

BUT IS IMPERATIVE

PROCESS PEOPLE TECHNOLOGY


How to Reach there?: Process

• Start with the business impact rather than the technology in mind• List out possible business cases and their impact

for the organization • Better impact in terms tangible and intangible always

gets priority• Determine how the entire business processes will

be streamlined and operated• Everyone wants instant results, if there is not going to

be quicker results there is no need for mobile• Prepare a overall roadmap of processes and

organizational changes

• Business Value & Impact

• Prioritize

• Streamline internal Processes

How to Reach there?: People

• Identify the target audience and users align everything around them:• Process journey mapping• Experience Journey mapping • Usage pattern

• Promotion of the apps across the target audience• Fine tune it

• Make sure the adoption rate is high• Enterprise or Consumers

USER EXPERIENCE AND USER

ADOPTION is the KEY.

Build Solution to solve

LOCAL PROBLEMS

considering the

LOCAL CONSTRAINTS

How to Reach there?: Technology• Define the Platform target

• Unless it is specifically required try to stick to hybrid to avoid high cost structure

• Define the development and MEAP platform• Your current organizational systems are the

key and• The platform should be flexible

• Streamline the existing systems• If they are not born digital, then resort to

2 SPEED IT • Faster customer centric systems• Normal transaction centric systems

• 3 + Years in Operation

• Dubai Based• Strong

Financial backing

• 250 + Projects

• 150 + Clients

• 5 Countries• 11 offices• 450+

associates

Investing on Technology,

People &Industry

Developed Healthcare Platform for ecosystem

Certified Consultants,

Project Managers

4000+ person years of

experience

Experienced Senior

Management

Young & Agile Fast Growing Innovation Driven Professionally Managed

Business Solutions Offerings:250+Projects

150+Clients

400+Professionals

Global Presence

Infrastructure Offerings:

Cybersecurity Offerings:

NEXT GENERATIO

NAPP BASED

FOR STUDENTS, ACADEMICS AND ADMINISTRATIVEMULTI ASSESSMENT

MODEL OUTCOME BASED,

CHOICE BASED CREDIT SYSTEM,BLOOMS TAXONOMY,

RUBRICS BASED ASSESSMENTSONLINE ASSESSEMENTS WITH

FLIPPED CLASSROOMS

MULTI INSTITUTIO

NCAMPUS

LANGUAGECURRENCY

CLOUD BASED

ONLY INTEGRATED SOLUTION AMAZON,

MICROSOFT AZURE

STUDENT HEALTH INTEGRATED HEALTH AND WELLNESS SERVICES

DIGITAL CAMPUS

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwjutZeak-XKAhXFMBoKHRluBmcQjRwIBw&url=http://isyxtech.com/&psig=AFQjCNGwNHgp5JMiO1LSJVxV1PIUvq5Mbg&ust=1454917214449518


DIGITAL CAMPUSStudent and Parent Apps

Feat

ures



Apps for the Academic and Administrative Staff

Management and Dean:

• Easy accessibility and modern technology• Centralized or decentralized curriculum planning and

distribution• Enables institution wise standardized processes

• Centralized academic planning• Full visibility on teaching progress period by period• Centralized tracking of student performance without

dependence on teaching staff• Set and monitor performance targets for teachers• Ability to build a library of assignments, question bank, load

3rd party or evolve teaching content• Assign tasks track progress• Simplified communication from one place to staff, students &

parents thru email, SMS and App message

Teachers:• Take attendance on a mobile device – all other following tasks

automatically done• Auto generate teaching plans and update notes of lessons

through a single touch in a mobile device• Assignments given to students through a single touch in a

mobile device• Correct exam papers and instantly enter marks in a mobile

device – all reports automatically generated• All day to day teaching activities made electronic thru a single

touch in a mobile app

DIGITAL CAMPUS



GDRFA

Nature of Business: SIIndustry : IT SolutionsEmployees : 1,200System : SAP Mobility

Why Partner Was Selected Leading SAP Mobility Solutions

Provider Reputation of SuccessScope

Modules Citizen Services Mobility Apps for

UAE Govt’s mGovernment Project for GDRFA

Location Dubai, UAE

Mobile Visa Processing and Citizen services

AL WASL

Nature of Business: Real Estate Industry : Real EstateEmployees : Over 5,000System : SAP Mobility


ProviderScope App Design & Deployment Post Implementation Support on

ECC 6Apps/Modules Development of Mobile Interfaces

for Land and Property Management

FI, CO, ABAP Location Dubai, UAE

mRealestate

ADFCA

Nature of Business: Food RegulatoryIndustry : Food RegulatoryEmployees : Over 5,000System : SAP Mobility


ProviderScope App Design & Deployment Post Implementation Support on

ECC 6Apps/Modules Development of Mobile Interfaces

for Food Industry Location Abu Dhabi, UAE

Food Control and Regulation

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