mobility solutions to streamline communications infrastructure

CYIENT © 2017 CONFIDENTIAL31-Oct-17

Access Technologies Deployment

Mobility Solutions to streamline Plan, Build & Operate Value Chain


Technology

Infrastructure

Systems

1

2

3 3 key pillars which greatly influences the

Access Network deployment

Life-cycle

31-Oct-17 CYIENT © 2017 CONFIDENTIAL

Nationwide Access Technologies

3

Fixed Line

Wireless

Fibre to the

Building

Fibre to the

Premises

Fibre to the Node

Hybrid Fiber

Coaxial

Fixed Wireless

Sky Muster

Satellite

4 Major Fixed Line Technologies

influencing the deployment

strategies

1 2 3 4

Source: NBN


Nationwide Infrastructure Deployments

4

Properties Infra

Network Infra

Single Dwelling

Units

MultiDwelling

UnitsPit & Pipe

Lead-in Conduits

Poles

Last Mile Access

Network

Exchange & Electronics

Backhaul & Backbone

Metro Network

Source: Telstra

DATA

Enormous quantity of DATA is establishing through various network infrastructure deployments


Systems & Tools

5

System’s data needs to be built, based on:

‘Properties + Physical Network +’


Systems & Tools

6

System’s data needs to be built, based on:

‘Properties + Physical Network +Logical Network +

Assurance Network’


Need for Hour

7

Technology

Infrastructure

Systems

1

2

3 Required an integrated Solution

that connects 3 – pillars of

“TIS”


Cyient’s Mobility Solutions

8

Plan Design Build Operate

Technology Infra Systems


Mobility Solutions Framework

9

31-Oct-17 CYIENT © 2017 CONFIDENTIAL31-Oct-17

Our Ecosystem Enablers

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Design Automation

Field Data Mobility

Process Automation

Synchronisation & Migration Tools

Service Management & Assurance

Field Crew Mobility

Data Analytics

Integrated Dashboards

Best Practices Continue to Innovate Process Optimisation Partners


Field Data Mobility Solution

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Business Process Management and Workflow orchestration throughout value chain


Field Data Mobility Solution – Desktop Version

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Application supports all basic to advanced operations, including:

• Network Features Creation / Modifications / Deletions for attribute and geo-locations Layer on/off

• Add new layers

• Map Feature Styles

• Zoom in/Out

• Pan & Bookmarks


Field Data Mobility Solution – Mobile App

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Mobile application is an extension to desktop version.It supports to update the details from any location in both online and offline mode. Features of Mobile app:• Field Scoping, Validation & Quality

Audit• Check Feasibility• CRUD Operations on Network

features• Mark Point of Interest• Check Directions


Integrated Plan to Build

14

iCommsWorld Infi-Plan Targeted PNI Systems

Field Scoping Planning & Design Data Loading


Field Crew Management Solution Overview

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Service Order

(New Install)

Service Order

(Shifting)

Service Order

(Repair)

Field Crew Management

Portal

Customer executive creates a new job based on the type of activity

Adds SLA to the job Broadcasts the Job

to user groups (or external vendors)

Vendors / DP User Groups

Trouble Ticket

(Assurance)

Vendors / User group / accepts the Job

Group admin checks the resource workload

Assigns the job to nearest field user based on skillset

Allocates materials & links warehouse details

Field Crew / Technicians

Accepts the job on mobile / tablets

Performs the job and reports by app

Attaches photos & customer acknowledgement

Stage – I Stage – II Stage – III


Complete overview of field

resources

Schedulable / Dispatch till

field level

Mobile friendly field application online /

offline

Map view visibility of customer /

fault location

Real time tracking of workforce on the field

Calendar details of field

installers / repairers


Integrated Service Assurance

PlanDesign and automate

Service Management solutions

BuildDevelop, configure, test and integrate

Service Management solutions

Operate24/7 support desk, monitor & manage

Service Management environment

Business Services Quality of Service

Quality of User Experience

Service Level Management

Availability Management

CapacityManagement

Service ContinuityManagement

FinancialManagement

Service Delivery

Service Management & Service Assurance

+ Network Management

ConfigurationManagement Release

Management

IncidentManagement

ProblemManagement

ChangeManagement

Service Support

Dashboard

Technology

Network & IT Infrastructure

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Advanced Analytics & Actionable InsightsEquipment Analysis

Fault Category AnalysisPredictive Analysis

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References Consolidation of CPE Management

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31-Oct-17 CYIENT © 2017 CONFIDENTIAL20

New York City on the Smart Dashboard

The Solution:

SmartView for end-to-end Service Management of IT, Infrastructure, & Telecommunications supporting:

• 8 million residents

• 300,000 employees

• 230,000 businesses

• 120 agencies

Key Benefits:

50% reduction in MTTR

Improved service availability from 60% to 90%

Elimination of significant service outages

Citizen’s Hotline manages ~ 8000 extra callsper month

Voice of Network Monitoring Team ManagerNYC Dept. of IT & Telecommunications (DoITT)

“We were monitoring the bits and pieces of our core services, but did not have end-to-end visibility for service modeling and tracking SLA performance”

References


Conclusion

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Both Communications Service Providers and their

Delivery Partners should adapt out-of-the-square

ecosystem and cohesive mobility solutions to simplify

their operational systems and prepare their crews up to the

job at the pace of strategic national rollout


Enabling Communications Service Providers to realize their business goals with our unique approach

designingtomorrowtogether

Three simple words that describe our unique approach of working with our clients to improve their business and the lives of their clients.

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Thank youKiran Solipuram

[email protected]

Cyient Delivery CenterBlacktown, Sydney

Designing tomorrow together