MobileIron Setup for Teacher iPads

IOS 6.1.3August 2013

MobileIron is the Mobile Device Management system (MDM) the district uses to supervise all district iPads. All district iPads are required to have MobileIron installed.

Before using theses procedures, teachers should have already downloaded iTunes to their school laptop and created their Apple ID.

Teachers will need their Apple ID and password to complete the steps for this iPad setup. Please have them bring this information to the setup training.

If teachers have forgotten their Apple ID password, they should visit https://iforgot.apple.com.

We highly recommend leading small groups of teachers through this process. Leading an entire staff through this process at one time can present multiple challenges.

Open the App Store from your iPad’s home screen.

Tap the Featured tab at the bottom of the screen, and then tap the Search Box.

Type MobileIron into the Search Box, and then choose mobileiron from the results.

Find the correct MobileIron app, and then tap the Free button.

Tap the Install App button.

You may be prompted to type in your Apple ID and password again before installation.

After the app has finished installing, tap the Open button to open MobileIron.

Tap OK to allow MobileIron to send you Push Notifications.

Type in your district username. This is the username you use to log on to your computer or district email. Do not include the @greenville.k12.sc.us.

Tap Next on the keyboard.

Type in the MDM server address:

gcsmdm01.greenville.k12.sc.us

Tap Accept to accept the server certificate.

Type in your district password. This is the password you use when you log in to your computer or district email. Please remember that passwords are case sensitive.

Tap OK to allow MobileIron to use your current location.

Tap OK to allow MobileIron to install the necessary security profiles from the district.

Tap Install to install the profile settings.

You will see a “Not Verified” warning on the pop-up window. You can ignore this warning.

A pop-up window will appear with a warning that the Profile Server cannot be verified. You can ignore this warning. Tap Install Now to install the profiles.

Tap the blue Install button on the pop-up window.

Tap Done.

You will be redirected to a Safari page. Click your home button to go back to your iPad’s home screen.

You will notice a new app has appeared on your home screen. MobileIron installed the GCSD Apps icon to give you access to apps published by our district.

After a few minutes, you will be prompted to set a security Passcode for your iPad. This passcode will be typed in every time you open your iPad. Tap Continue to set the passcode.

We recommend creating a passcode with 3-4 numbers. Using a passcode lock with letters can be cumbersome. This will make it easier to log on to your iPad each time.

Tap Continue.

You will be prompted to re-enter your passcode.

Tap Save.

After MobileIron is installed, it will automatically set up the teacher’s district email. This may take several minutes. Tap the Mail icon to open up Mail.

You will receive a warning message from MobileIron indicating “Data protection/encryption disabled.”

You can ignore this warning.

You will also receive an email from the MDM with the same warning.

You can ignore and delete this email.

You have now successfully installed MobileIron!