mobileerp technician field service app
TRANSCRIPT
Technician Field Service AppDesigned & Developed by MobileERP Softech P Ltd.
www.mobileerp.in
Copyright 2017 MobileERP Softech P Ltd. www.mobileerp.in
KanbanERP Technician Field Service Portal
See point no 7.Copyright 2017 MobileERP Softech P Ltd. www.mobileerp.in
Service Sales Kanban
Copyright 2017 MobileERP Softech P Ltd. www.mobileerp.in
Mostly applicable to Maintenance Companies like Jayair, Saiair, Talk&time, MTPL etc..
What will technician see on their mobiles?.
Step 1: Technician will see list of Installation workorders allotted to himStep 2: Technician will see list of inventory needed to execute workordersStep 3: Technician will see current inventory he has to execute workorderStep 4: Technician will select Installation/Service Workorder to be executed
Copyright 2017 MobileERP Softech P Ltd. www.mobileerp.in
Step 5: Technician presses start button
Step 6: Technician presses finish button on completion of installation
What will technician see on their mobiles?.
Copyright 2017 MobileERP Softech P Ltd. www.mobileerp.in
What will technician see on their mobiles?.
Step 8: Technician will ask customer FEEDBACK and OTP received on customer phone via SMS and enter it.Step 9: Service complete and thankyou SMS generated for customerStep 10. Technician press on Close button and reacheas home screen to select another Workorder
Step 7: Technician will press Approve Work Order button on mobile phones
Enter Customer SMS OTP: 7899
Copyright 2017 MobileERP Softech P Ltd. www.mobileerp.in