mobile work exchange fall town hall meeting, 12sep13

Office of Science and Technology

Mobile Work Exchange

Fall Town Hall Meeting

September 12, 2013

Rick Holgate Assistant Director for Science & Technology / CIO

Bureau of Alcohol, Tobacco, Firearms & Explosives (ATF)

@rickholgate


Feds are Optimistic about Mobile Productivity

12 September 2013 innovative applications of science and technology 2


And Savings Estimates are Significant

• Nearly $14 billion per year


Source:

Global Workforce Analytics and

the Telework Research Network

(September 2013)


The Changed Environment

The Way We Were

• Employer-provided equipment

• Networks in the office

• Closed, proprietary systems

• Email

• Digital immigrants

• “Work” as a place

Brave New World

• Personal devices proliferating

• Connectivity everywhere

• Remote access, cloud

• Social media

• Digital natives

• “Work” as a verb



Administration Priorities

• Digital Government Strategy

• Open Data Policy

• President’s Management Agenda; evidence & innovation (emerging)



Digital Government Strategy

• Enable the American people and an increasingly mobile workforce to access high-quality digital government information and services anywhere, anytime, on any device

• Ensure that as the government adjusts to this new digital world, we seize the opportunity to procure and manage devices, applications, and data in smart, secure and affordable ways

• Unlock the power of government data to spur innovation across our Nation and improve the quality of services for the American people



Digital Government: A Year of Deliverables

• Information Centric

• Shared Platform – 5.4 – Develop models for the delivery of commercial mobile applications into the federal

environment.

– 5.5 – Set up a government-wide mobile device management platform.

• Customer Centric

• Security and Privacy – 9.1 – Develop government-wide mobile and wireless security baseline (includes security

reference architectures.).

– 10.1 – Report on NIST’s ongoing work in mobile technology, including the applicability of NIST’s standards and guidelines to mobile devices and platforms.

– 10.2 – Evaluate opportunities to accelerate the secure adoption of mobile technologies into the federal environment at reduced cost.



Intersection of Mobile Challenge Areas and Use

Cases

8 12 September 2013 innovative applications of science and technology


“The future is already here.

It is just very unevenly distributed.”

William Gibson

Author



Some Obstacles Remain

• Culture (management styles, risk tolerance)

• Security

• Workloads themselves

• Technology infrastructure

• “The Dilbertization of Yahoo”

• Attachment to real estate

• The definition of “telework”



It’s Not Just Mobile

“The world is being re-shaped by the convergence of social, mobile, cloud, big data, community and other powerful forces. The combination of these technologies unlocks an incredible opportunity to connect everything together in a new way and is dramatically transforming the way we live and work.”

Marc Benioff

CEO, salesforce.com 12 September 2013 innovative applications of science and technology 11


The Possibilities and the Opportunity


Source:

Gartner (August 2013)


Digital Government Strategy 2.0:

Some Speculation • Moving agencies along the maturity scale

• Protecting data rather than devices

• Managing identity and access

• Changing norms for building “systems” and solutions

• Delivering “open data” in all senses

• Defining and measuring programmatic impacts



Thoughts, Comments, Questions?

Rick Holgate Assistant Director for Science & Technology / CIO

Bureau of Alcohol, Tobacco, Firearms & Explosives (ATF)

@rickholgate