Mobile User Experience Testing

by Martin Poschenrieder CEO and Founder testmunk

July 13th, 2015

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Presentation For Students At Portnov QA School

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Which apps have a good user experience?

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Which apps have a bad user experience?

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“I invented the term because I thought human interface and usability were too narrow. I wanted to cover all aspects of the person’s

experience with the system…”

User Experience (UX)

Don Norman

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Old and new design process

Does it look !good? Okay, done

Does it look !good and !intuitive

Old: New:

Prototyping Testing

-> Iterating

Okay, done

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Is this button clear for you?

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If it’s slightly confusing for you, it will be 10x more confusing for the user!

My Lesson Learned:

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Reference: Steven Hoober (Thumbzone)

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Reference: Steven Hoober (Thumbzone)

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Link: https://testmunk.com/testrun/55456eade4b0f6ae2f065888/testcase/55456eae30048f2b66f4aa98

Different UX challenges depending on device sizeTestmunk dashboard:

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https://testmunk.com/testrun/554509fce4b0d4c384a5b7c5/testcase/55450999300448e7c7cace7e

Testmunk identifying UX issues:

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9) Key Questions for Mobile User Experience Testing

2) How many taps does it take to reach the desired outcome?1) What’s the target persona?

3) Is it clear for the user what you actually do? (Intro screens/Description on appstore…)

4) Where did you place the most important buttons?5) What’s the experience in landscape vs. portrait?6) Are we sticking to the recommended android/iOS UX guidelines?7) Are we consistent across all views? Or even across platforms? 8) Is it simple enough? And are buttons large enough?9) What’s most important for our app? What’s the #1 feature?

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Contact

Martin Poschenrieder

Twitter: mposchenrieder