mobile text banking
DESCRIPTION
A step by step guide to American Trust Bank's text banking service.TRANSCRIPT
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TEXT BANKING
A Quick Guide to
American Trust Bank’s
Text Banking Service
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TEXT BANKING: introduction
Customers can enroll into text banking by
accessing their Internet Banking account.
The enrollment is a two-step process.
Step 1: Mobile Banking Enrollment
Step 2: Text Banking Enrollment
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STEP 1mobile banking enrollment
Log into Internet Banking, select the Options tab, click on Moblie/Text Settings. Check the box next to enable web access, set text alert options, enter your mobile phone
information and press submit.
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STEP 1mobile banking enrollment
Review the enrollment information. If everything is accurate, click Confirm.
If any changes are needed, click Edit.After confirming, a text message will be sent to your mobile phone.
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STEP 2text banking enrollment
Log into Internet Banking, select the Options tab, click on Moblie/Text Settings and click on the Text Mobile Settings option.
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STEP 2text banking enrollment
Enter the mobile phone number, select accounts to access via text and create a Mobile Short name for each account. Click Submit.
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STEP 2text banking enrollment
Review enrollment information. Check I accept these full terms and conditions and click Confirm.
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STEP 2text banking enrollment
You will then receive a text message.
Respond with the word Yes to complete the
enrollment process.
Text Message Example
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TEXT MESSAGE COMMANDSList below is a list of text commands you can send to
receive account information
•BalReturns balance for all enrolled accounts
•Bal <account short name> Returns balance for specified account. The account short name is pre-defined when performing the setup steps for Mobile Text.
• HelpReturns command references
• HistReturns account history
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If you need any additional assistance, please feel free to contact your American Trust Banker.
Knoxville: (865) 824-5700
LaFollette: (423) 562-2800
Lenoir City: (865) 986-7880
CONTACT INFORMATION