mobile: session 9: sugarcrm's mobile roadmap
DESCRIPTION
TRANSCRIPT
Mobile
Sugar Mobile2012-2013 Roadmap
Joseph Arruda
Senior Product Manager, SugarCRM
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Getting to Here
Growth in device market
Mobile was a peripheral, but becoming an essential
Making the experience
New tech, new ideas
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Getting to There
Sugar Mobile
Sugar Mobile Plus
2010
2011
• Built on Titanium• Connected mode only• iPhone and Android• Simple administration
• Built on iEnterprises• Offline mode• iPhone and Blackberry• Complex administration
Project Nomad
2012 -
• Replacement for previous solutions, but leverages best concepts from both of them
• Developed internally• iPhone, Android• One UX across all devices• Simple but robust
administration
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Joint Technology – MobileTechnology & Dependencies
Technology HTML5, Javascript: backbone.js, bootstrap, PhonegapAuthentication:
Oauth (v2) LDAP
Depends OnNew REST API being developed for the Sugar 6.6 release
Removes need for a separate sync server component
becomes
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Joint Technology – MobileDevices & Delivery
Devices:Phase 1: Apple iOS 5.1 or greater (includes iPhone 4)Phase 2: Android 2.3 or greater Mobile web browser compatibility
Delivery:Apple App StoreAndroid MarketDirect download: SugarCRM.comAmazon Appstore (Android)
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What will Mobile look like?
Coherent UX
Sugar-driven layout
Support the user with functionality
Scalability
Social CRM
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Mobile UX
Content subject to change. Please feel free to provide feedback.
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Start at a Record Detail View Phone# Selection Call In Progress to Call
Call Flow
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Call Options Edit Call Log Log Call Confirm
Call Flow (continued)
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Detail RelatedRelated Record ListFunctions
Related Records
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Record Quick Actions Associate Records Confirm Association
Create a relation
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List Detail Quick Create Create Item Confirm Item Creation
Creating an Opportunity
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Message States
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Closing
Thank You!
For more information: [email protected]
Joseph Arruda: [email protected]
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