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Mobile Money Lecture 9: CSE 490c 10/15/2018 University of Washington, Autumn 2018 1

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Page 1: Mobile Money - University of Washington...phone data to understand handset distribution •Interview of women mobile money agents University of Washington, Autumn 2018 13 Waseela-e-haq

Mobile MoneyLecture 9: CSE 490c

10/15/2018 University of Washington, Autumn 2018 1

Page 2: Mobile Money - University of Washington...phone data to understand handset distribution •Interview of women mobile money agents University of Washington, Autumn 2018 13 Waseela-e-haq

Announcements

• Homework due Wednesday

• New topic starting Wednesday• Global good software systems

• Guest lectures Oct 22, Oct 24, and Oct 26

10/15/2018 University of Washington, Autumn 2018 2

Page 3: Mobile Money - University of Washington...phone data to understand handset distribution •Interview of women mobile money agents University of Washington, Autumn 2018 13 Waseela-e-haq

Mobile Money Technology

• Financial accounts associated with mobile phone

• Over the counter (OTC) agents are available for Cash In, Cash Out

10/15/2018 University of Washington, Autumn 2018 3

Page 4: Mobile Money - University of Washington...phone data to understand handset distribution •Interview of women mobile money agents University of Washington, Autumn 2018 13 Waseela-e-haq

Mobile Money Transactions

• Transmit and validate transaction with back end account

• Account ID

• Transactions details• Amount and receiver

• Credentials

10/15/2018 University of Washington, Autumn 2018 4

Page 5: Mobile Money - University of Washington...phone data to understand handset distribution •Interview of women mobile money agents University of Washington, Autumn 2018 13 Waseela-e-haq

Last Week

• SMS• Information in a cleartext message, risk of interception

• USSD• Multi round encrypted communication with phone

• Sim App• Computations on phone supporting communication

• Security of Handset, Cell Tower Connection

10/15/2018 University of Washington, Autumn 2018 5

Page 6: Mobile Money - University of Washington...phone data to understand handset distribution •Interview of women mobile money agents University of Washington, Autumn 2018 13 Waseela-e-haq

Thin Sims

10/15/2018 University of Washington, Autumn 2018 6

Page 7: Mobile Money - University of Washington...phone data to understand handset distribution •Interview of women mobile money agents University of Washington, Autumn 2018 13 Waseela-e-haq

Thin Sims: What

• Field installable

• Contains all the functionality of a sim card

• Allows third party apps

• Free from carrier restrictions

• Can read and modify all communication between the phone and the sim card

10/15/2018 University of Washington, Autumn 2018 7

Page 8: Mobile Money - University of Washington...phone data to understand handset distribution •Interview of women mobile money agents University of Washington, Autumn 2018 13 Waseela-e-haq

Communication between Person and SIM

10/15/2018 University of Washington, Autumn 2018 8

Page 9: Mobile Money - University of Washington...phone data to understand handset distribution •Interview of women mobile money agents University of Washington, Autumn 2018 13 Waseela-e-haq

Communication between Person and Thin SIM

10/15/2018 University of Washington, Autumn 2018 9

Page 10: Mobile Money - University of Washington...phone data to understand handset distribution •Interview of women mobile money agents University of Washington, Autumn 2018 13 Waseela-e-haq

Checking mobile money balance

10/15/2018 University of Washington, Autumn 2018 10

Page 11: Mobile Money - University of Washington...phone data to understand handset distribution •Interview of women mobile money agents University of Washington, Autumn 2018 13 Waseela-e-haq

Thin Sims: WHY

• Cell phone unlocking

• Distribution of apps• Equity Bank, Mobile Money, Kenya

• Community Health Worker application, Medic Mobile

• Malicious Installation

10/15/2018 University of Washington, Autumn 2018 11

Page 12: Mobile Money - University of Washington...phone data to understand handset distribution •Interview of women mobile money agents University of Washington, Autumn 2018 13 Waseela-e-haq

Mobile Money and Financial Inclusion• Better access to finance will help people get out of

poverty• Reduce the cost of being poor• Create opportunities for financial growth• Increase efficiency of government programs• Protect against financial shocks

• Basic financial services• Remittances• Savings • Government payments• Digital payments• Insurance• Bank accounts

10/15/2018 University of Washington, Autumn 2018 12

Page 13: Mobile Money - University of Washington...phone data to understand handset distribution •Interview of women mobile money agents University of Washington, Autumn 2018 13 Waseela-e-haq

ITU - UW FinTech Center

• Detect SMS Fraud

• Study ROSCAs to evaluate potential for digitization

• Analyze Telenor mobile phone data to understand handset distribution

• Interview of women mobile money agents

University of Washington, Autumn 2018 13

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10/15/2018

Page 14: Mobile Money - University of Washington...phone data to understand handset distribution •Interview of women mobile money agents University of Washington, Autumn 2018 13 Waseela-e-haq

Security• Audits of DFS applications

demonstrate many vulnerabilities

• Interviews with software developers expose challenges in creating secure applications

• Need for security validation tools

University of Washington, Autumn 2018 14

Castle, Pervaiz et al. (2016): Let’s Talk Money: Security Challenges of Mobile Money

10/15/2018

Page 15: Mobile Money - University of Washington...phone data to understand handset distribution •Interview of women mobile money agents University of Washington, Autumn 2018 13 Waseela-e-haq

The Android eco-system for DFS

• Many uses of Android devices for • Financial applications

• Point of sale devices

• Biometrics

• What are the limitations of low cost Android phones?

University of Washington, Autumn 2018 1510/15/2018

Page 16: Mobile Money - University of Washington...phone data to understand handset distribution •Interview of women mobile money agents University of Washington, Autumn 2018 13 Waseela-e-haq

Is there space for a smart feature phone?• Some evidence that

feature phones are making a comeback

• Distinction between smart phone and feature phone controversial

• Introduction of phones such as Jio

University of Washington, Autumn 2018 1610/15/2018

Page 17: Mobile Money - University of Washington...phone data to understand handset distribution •Interview of women mobile money agents University of Washington, Autumn 2018 13 Waseela-e-haq

Gender, Financial Inclusion, and Technology and the Family• Interview based studies in Pakistan and other

countries

• Complex situation relating to family, marriage, technology access, finance management, and national ID

• Investigate ‘tipping point’ opportunities for services/financial instruments for women

• Theory of readiness: Barriers, technology access and financial transactions

University of Washington, Autumn 2018 1710/15/2018

Page 18: Mobile Money - University of Washington...phone data to understand handset distribution •Interview of women mobile money agents University of Washington, Autumn 2018 13 Waseela-e-haq

Technology Explorations

• USSD

• SimApps

• ThinSims

• Interledger Protocol

• Blockchain

• Voice biometrics

• Fingerprint recognition

• India Stack

University of Washington, Autumn 2018 1810/15/2018