mobile messaging wars - facebook messenger, whatsapp, line, kakaotalk, viber, tango, wechat

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@zoobeapp #TOA14 #MMWars http://bit.ly/mmwarszoobe MOBILE MESSAGING WARS TOA BERLIN 2014 1

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There's no way to deny that the mobile messaging war is more heated this year than ever. 2014 started with Facebook buying WhatsApp, Rakuten purchasing Viber, and during these past months Twitter revamped its Direct Message feature, Instagram introduced private messages and Snapchat kept riding its gigantic wave solo. It didn't stop there: Alibaba has invested $215M in Tango, while Line, WeChat and KakaoTalk are still running the Asian show. Moreover, with Apple updating its iMessage service to get closer to the rest of messaging apps, what will the future bring to mobile messaging users? Which will be the one true app to rule them all? If you are a mobile app lover, join this event to learn all about the mobile messaging wars: its past, present and future. Facts, figures and room for debate will be provided!

TRANSCRIPT

Page 1: Mobile messaging wars - Facebook Messenger, Whatsapp, Line, KakaoTalk, Viber, Tango, WeChat

@zoobeapp #TOA14

#MMWars !

http://bit.ly/mmwarszoobe

MOBILE MESSAGING WARS TOA BERLIN 2014

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Page 2: Mobile messaging wars - Facebook Messenger, Whatsapp, Line, KakaoTalk, Viber, Tango, WeChat

A BIT ABOUT ZOOBE• Mobile App for iOS and Android to

create 3D animated videos

• Share your videos as link or file

• Social Networks, Messaging Apps, SMS, Email

• Optional tour around the office, meet our CEO and check the app

Page 3: Mobile messaging wars - Facebook Messenger, Whatsapp, Line, KakaoTalk, Viber, Tango, WeChat

MOBILE MESSAGING WARS

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Page 4: Mobile messaging wars - Facebook Messenger, Whatsapp, Line, KakaoTalk, Viber, Tango, WeChat

MOBILE MESSAGING WARS

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Page 5: Mobile messaging wars - Facebook Messenger, Whatsapp, Line, KakaoTalk, Viber, Tango, WeChat

WHICH MOBILE MESSAGING APPS DO

YOU KNOW / USE?

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Page 6: Mobile messaging wars - Facebook Messenger, Whatsapp, Line, KakaoTalk, Viber, Tango, WeChat

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Page 7: Mobile messaging wars - Facebook Messenger, Whatsapp, Line, KakaoTalk, Viber, Tango, WeChat

MOBILE MESSAGING WARS

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Page 8: Mobile messaging wars - Facebook Messenger, Whatsapp, Line, KakaoTalk, Viber, Tango, WeChat

MOBILE MESSAGING WARS

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Page 9: Mobile messaging wars - Facebook Messenger, Whatsapp, Line, KakaoTalk, Viber, Tango, WeChat

LAST #TOA13• Mobile Messaging Apps (MMA) vs Social Networks (SN)

• More privacy vs More reach

• MMA: No limits of country, hardware or operator

• MMA are the new way to stay connected: private as email, addictive as SN

• SN are playing defensive and adopting MMA features7

Page 10: Mobile messaging wars - Facebook Messenger, Whatsapp, Line, KakaoTalk, Viber, Tango, WeChat

ALL EYES ON MMA• FB bought WhatsApp, separated FB messages with

Messenger app, tried with Poke and Slingshot

• Apple added MMA features to iMessage on iOS8

• Twitter revamped DM adding pictures

• Instagram added Direct for private sharing

• Path added Stickers

Page 11: Mobile messaging wars - Facebook Messenger, Whatsapp, Line, KakaoTalk, Viber, Tango, WeChat

MMA IN NUMBERS

• MMA have been 5 years around: Skype granddad

• Line, WeChat, KakaoTalk: 1B users in 5 years

• WhatsApp bought by $19B: $42 per user

• Line earned $338M in 2013, $144M by Q1 2014

Page 12: Mobile messaging wars - Facebook Messenger, Whatsapp, Line, KakaoTalk, Viber, Tango, WeChat

FACEBOOK MESSENGER

• Biggest Messenger thanks to FB user base

• Chase Asian style, experiment while WhatsApp keeps it simple

• Free and branded stickers

• Video, voice, text: fast!

Page 13: Mobile messaging wars - Facebook Messenger, Whatsapp, Line, KakaoTalk, Viber, Tango, WeChat

FACEBOOK MESSENGER

• Biggest Messenger thanks to FB user base

• Chase Asian style, experiment while WhatsApp keeps it simple

• Free and branded stickers

• Video, voice, text: fast!

Page 14: Mobile messaging wars - Facebook Messenger, Whatsapp, Line, KakaoTalk, Viber, Tango, WeChat

FACEBOOK MESSENGER

• Biggest Messenger thanks to FB user base

• Chase Asian style, experiment while WhatsApp keeps it simple

• Free and branded stickers

• Video, voice, text: fast!

Page 15: Mobile messaging wars - Facebook Messenger, Whatsapp, Line, KakaoTalk, Viber, Tango, WeChat

IMESSAGE

• Users locked within iOS but synchs iPod, iPad, iPhone, Mac

• Very limited until iOS8 comes: shows how important MMA is now

• Compete with SN and MMA at the same time

Page 16: Mobile messaging wars - Facebook Messenger, Whatsapp, Line, KakaoTalk, Viber, Tango, WeChat

TWITTER

• 255M Monthly Active Users (MAU)

• 198M Mobile users

• 1st SN with MMA features, Direct Messages between connections OTT mobile service

• Mobile and Desktop synch

Page 17: Mobile messaging wars - Facebook Messenger, Whatsapp, Line, KakaoTalk, Viber, Tango, WeChat

WHATSAPP

• 450M MAU

• 320 DAU - 70% of users

• No ads, FB promised

• Ex-Yahoo founders

• No Desktop version

Page 18: Mobile messaging wars - Facebook Messenger, Whatsapp, Line, KakaoTalk, Viber, Tango, WeChat

WHATSAPP

• 450M MAU

• 320 DAU - 70% of users

• No ads, FB promised

• Ex-Yahoo founders

• No Desktop version

Page 19: Mobile messaging wars - Facebook Messenger, Whatsapp, Line, KakaoTalk, Viber, Tango, WeChat

LINE• Owned by Naver

• 480M users

• 235M MAU

• Growing faster than FB or Twitter

• 1,8B stickers a day

• Mobile and Desktop synch

Page 20: Mobile messaging wars - Facebook Messenger, Whatsapp, Line, KakaoTalk, Viber, Tango, WeChat

LINE• Owned by Naver

• 480M users

• 235M MAU

• Growing faster than FB or Twitter

• 1,8B stickers a day

• Mobile and Desktop synch

Page 21: Mobile messaging wars - Facebook Messenger, Whatsapp, Line, KakaoTalk, Viber, Tango, WeChat

LINE

Page 22: Mobile messaging wars - Facebook Messenger, Whatsapp, Line, KakaoTalk, Viber, Tango, WeChat

LINE

Page 23: Mobile messaging wars - Facebook Messenger, Whatsapp, Line, KakaoTalk, Viber, Tango, WeChat

LINE

Page 24: Mobile messaging wars - Facebook Messenger, Whatsapp, Line, KakaoTalk, Viber, Tango, WeChat

LINE

Page 25: Mobile messaging wars - Facebook Messenger, Whatsapp, Line, KakaoTalk, Viber, Tango, WeChat

LINE

Page 26: Mobile messaging wars - Facebook Messenger, Whatsapp, Line, KakaoTalk, Viber, Tango, WeChat

LINE

Page 27: Mobile messaging wars - Facebook Messenger, Whatsapp, Line, KakaoTalk, Viber, Tango, WeChat

KAKAOTALK• 500M downloads

• 145M MAU

• 5,2B messages per day

• 1B sales by January 2014

• Celebrities and brands

• Mobile and Desktop synch

• Promoted games: top on Android

Page 28: Mobile messaging wars - Facebook Messenger, Whatsapp, Line, KakaoTalk, Viber, Tango, WeChat

WECHAT, WEIXIN, QQ• Owned by Tencent

• 355M MAU

• User base mostly in China

• e-commerce, mobile payments

• Messi endorsement

• Mobile and Desktop synch

Page 29: Mobile messaging wars - Facebook Messenger, Whatsapp, Line, KakaoTalk, Viber, Tango, WeChat

SNAPCHAT• Turned down FB $3B offer

• Won’t disclose numbers

• -3 years old

• 400M Messages

• 60M-120M installs

• 30M-82M MAU, 50% daily

• 16,5M DAU

Page 30: Mobile messaging wars - Facebook Messenger, Whatsapp, Line, KakaoTalk, Viber, Tango, WeChat

SNAPCHAT• Turned down FB $3B offer

• Won’t disclose numbers

• -3 years old

• 400M Messages

• 60M-120M installs

• 30M-82M MAU, 50% daily

• 16,5M DAU

Page 31: Mobile messaging wars - Facebook Messenger, Whatsapp, Line, KakaoTalk, Viber, Tango, WeChat

SNAPCHAT• Turned down FB $3B offer

• Won’t disclose numbers

• -3 years old

• 400M Messages

• 60M-120M installs

• 30M-82M MAU, 50% daily

• 16,5M DAU

Page 32: Mobile messaging wars - Facebook Messenger, Whatsapp, Line, KakaoTalk, Viber, Tango, WeChat

TELEGRAM• Whatsapp server fails: Telegram gets

8M users in couple of days

• End to end encryption, VKontakte Founders

• 35M MAU

• 15M DAU

• Secret chats, with expiration date

• Beta Desktop version

Page 33: Mobile messaging wars - Facebook Messenger, Whatsapp, Line, KakaoTalk, Viber, Tango, WeChat

TELEGRAM• Whatsapp server fails: Telegram gets

8M users in couple of days

• End to end encryption, VKontakte Founders

• 35M MAU

• 15M DAU

• Secret chats, with expiration date

• Beta Desktop version

Page 34: Mobile messaging wars - Facebook Messenger, Whatsapp, Line, KakaoTalk, Viber, Tango, WeChat

VIBER

• Bought by Rakuten for $900M

• Rakuten e-commerce giant in Japan

• Started focusing on free calls

• 300M registered users

• 100M MAU

• Mobile and Desktop synch

Page 35: Mobile messaging wars - Facebook Messenger, Whatsapp, Line, KakaoTalk, Viber, Tango, WeChat

VIBER

• Bought by Rakuten for $900M

• Rakuten e-commerce giant in Japan

• Started focusing on free calls

• 300M registered users

• 100M MAU

• Mobile and Desktop synch

Page 36: Mobile messaging wars - Facebook Messenger, Whatsapp, Line, KakaoTalk, Viber, Tango, WeChat

TANGO• Founded in 2009

• 280M D series round, Alibaba 215M invested

• Alibaba more revenue than Amazon + Ebay combined, invested in Sina Weibo

• Alibaba missed Asian MMA opportunity, now going after US market

• 200M users

• 70 MAU

Page 37: Mobile messaging wars - Facebook Messenger, Whatsapp, Line, KakaoTalk, Viber, Tango, WeChat

KIK

• Requires username, not phone number

• 140M registered users

• The Twitter of MMA

• Integrated browsing within the app

Page 38: Mobile messaging wars - Facebook Messenger, Whatsapp, Line, KakaoTalk, Viber, Tango, WeChat

KIK

• Requires username, not phone number

• 140M registered users

• The Twitter of MMA

• Integrated browsing within the app

Page 39: Mobile messaging wars - Facebook Messenger, Whatsapp, Line, KakaoTalk, Viber, Tango, WeChat

KEEP IT SIMPLE VS CUTENESS

• Whatsapp, Threema, Telegram: simple, no ads, no gimmicks

• Line, Kakao, WeChat, FB Messenger, Viber, Tango: sticker shop, animated - gif stickers, themes and backgrounds, music, e-commerce, brands channels…

Page 40: Mobile messaging wars - Facebook Messenger, Whatsapp, Line, KakaoTalk, Viber, Tango, WeChat

WHO WILL WIN?

• Biggest? => Whatsapp? FB Messenger?

• Best monetised? => Line, KakaoTalk, WeChat?

• Most features? => Line, Viber?

• Youngest demographic? => Snapchat?

Page 41: Mobile messaging wars - Facebook Messenger, Whatsapp, Line, KakaoTalk, Viber, Tango, WeChat

SOURCES, SLIDES & LINKShttp://bit.ly/mmwarszoobe

Page 42: Mobile messaging wars - Facebook Messenger, Whatsapp, Line, KakaoTalk, Viber, Tango, WeChat

@zoobeapp #TOA14

#MMWars !

http://bit.ly/mmwarszoobe

MOBILE MESSAGING WARS TOA BERLIN 2014

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