mobile devices solutions and best practices. the number of devices connected to mobile networks will...
TRANSCRIPT
MOBILE DEVICES SOLUTIONS AND BEST PRACTICES
The number of devices connected to mobile networks will be more than the number of people on Earth in five years
40% of all smartphone owners access the internet before putting their slippers on
THE STATS
• Mobile search will generate 27.8 billion more queries than desktop search by 2016
• Over 75% of Americans under age 43 now use a mobile device
NCSP-128- Mobile Device Policy
Mobile Device Coordinator Maintain listing of the devicesPrimary point of contact with IGSResponsible to disseminate information
Employee ResponsibilitiesAllow IS to wipe devices, location services Know the policy
POLICIES AND PROCEDURES
Departments PrioritizedAgricultural Commissioner
Code EnforcementBuilding Inspection
Environmental Health,
CPS, Public Health, Behavioral Health
MOBILE WORKER GRANT PROJECT
Started implementing iPads for their field staff:
AgricultureCode Compliance
DEPARTMENT TESTIMONIALS
Mobile Device Users Group Test HardwareTry PeripheralsApplicationsConnectivityOther?
WHAT’S NEXT?
INFORMATION TECHNOLOGY
GOVERNANCE AND STRATEGIC PLANNING
• Information System Steering BoardISS
B• Community of
InterestCOI• Business
Solutions TeamsBST
IT GOVERNANCE
ISSB
Justice / Public Safety
Internal Services
Development & Environmental
Enterprise Information
Community & Social
Programs
COMMUNITIES OF INTEREST
• Sets Policy, Strategy, Approves FundingISS
B • Shared and Coordinated Process Management OversightCOI
• Implementation and Support BST
IT GOVERNANCE
50 Active ProjectsEnterprise Contract TrackingCourts System ReplacementHelp Desk System ReplacementGIS Parcel FabricOpt-E-man network upgradeCDA Digital Plans SubmissionDisaster Recovery SiteProject Management Portfolio System
CURRENT IT PROJECTS
On the Radar– 55 projects identifiedTax System ReplacementSheriff Records Management System Update
CMIPS UpgradeFinance and Community Plus UpgradePhone System ReplacementePA ReplacementDA Microwave NetworkTransit TechnologyElectronically Share Deeds From RecorderBOS Paperless agenda
FUTURE IT PROJECTS
Service Sustainability Challenge
STRATEGIC PLAN
Resources
Service Demand
Service Capability Gap
Dramatically increase worker
productivity
Employee Training and Development
Office Culture and Environment
Business Process Improvement
Business Process Automation
Business Intelligence
Citizen Self-Service
Collaboration and Communications
Citizen Education and Engagements
SERVICE SUSTAINABILITY AREAS
Department Input – Business Process Strategies and Direction- Look out 3 Years
IS Input, Strategies, and Technology Direction
Vision Direction from CIO
Funding and Resource Priorities from ISSB Governance
2013-2015 IT Strategic Plan
2013-2015 IT STRATEGIC PLANNING PROCESS
THANK YOU