mobile-convergence solution unified enterprise … solution unified enterprise communications april...

©Comdasys 2011 All rights reserved

Mobile-Convergence Solution Unified Enterprise Communications

April 2012

Stefano Genoni

Business Development

[email protected]

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Corporate Summary

• Comdasys is a German-based FMC provider that develops secure VoIP, Ethernet and

fixed-to-mobile convergence networking appliances for enterprises and service

providers.

• The company’s Mobile Convergence Solution portfolio of enterprise FMC offerings was

debuted in 2006. It is sold internationally through a network of system integrators,

service providers and OEM partners.

• Headquartered in Munich, the company has sales offices in Milan, Montreal and Zurich.

• Today Comdasys is a company with comprehensive technological know-how in

integrated mobile solutions, and with a wealth of experience able to support large

deployments with excellence.


MC Controller provides seamless user experience as well as allowing IT

departments to deploy and manage this solution.

• PBX Integration – Smartphone becomes full

featured extension

• UC with IM and Presence

• Corporate Directory, …

• Multi Platform

Across all networks such

as Cellular or WIFI

Mobilizing Enterprise Communication

MC Controller acts as point of interface to Enterprise

Applications, thus allowing the use of mobile devices

Components

Microsoft OCS/Lync

PBX MC Controller

Voice Mail

MS Exchange

Active Directory

iPhone Symbian BlackBerry Android


Target Market for Mobile Solution

• Organizations requiring mobility solutions to support

remote and mobile workforce

• Organizations with high cellular costs

• Enterprises with international branches/offices

• Large Enterprises and SME with IP-PBX

• Service providers and Providers of Virtual PBX solutions

• Carriers providing VoIP Centrex or Mobile offerings without

being a Mobile carrier


The Market Leading FMC/UC Solutions


The Frost & Sullivan Award for Market

Leadership is presented to Comdasys

which has demonstrated excellence in

capturing the highest market share within

its industry. The Award recognizes the

company's leadership position within the

industry in terms of revenues or units, as

specified.

Note: report available upon request

Communications Landscape

And

Mobile Solution Market Drivers


Solutions to Challenges

Challenge Comdasys Mobile Unified Communications Solution

Integration of mobile

handsets in enterprise

communications

• Mobile devices become fully featured IP-PBX extensions with much

improved work efficiency and customer support.

• Single office number, single voice mail box and ability to use other

corporate services for enterprise users.

• Can eliminate Desk phone or cordless phones lowering CAPEX

Communications Cost

Control and Savings

• Central logging of mobile calls (PBX) and Mobile Least Cost Routing

(MLCR) allow for substantial Opex savings

• Works with IP-PBX to provide IP communications at lower cost

Leveraging3G and Wi-Fi

Infrastructure

• Where bandwidth available, provides VoIP over 3G

• Improved in-door and on-campus coverage can replace cordless

telephone infrastructure or compensate low or missing cellular

network coverage

Mobile Unified

Communication

• Presence, instant messaging (IM), access to corporate directory on

mobile handsets in GPRS, 3G and WiFi

Comdasys’ Mobile Unified Communications Solutions

provides answers to Enterprise Communications challenges


Comdasys Mobile UC Solution Advantages

IP-PBX and Mobile Handset

Platform Agnostic

• Developed and tested for interoperability with wide range of IP-PBXs

and softswitches: Aastra, Avaya, Broadsoft, Cisco, Ericsson, Mitel

NEC-Unified, ShoreTel, Siemens, Teles, Open Source IP-PBX

• Broad mobile handset support of both Dual Mode and non Dual

Mode Handsets: Android, BlackBerry, iPhone/iPad, Symbian

GPRS / 3G Integration • PBX functionalities on mobile handsets also through GSM / GPRS

only

• IP-PBX features and VoIP over 3G/UMTS

Seamless Handover • Supports seamless mid-call handover of voice calls between a

circuit-switched domain (GSM, CDMA, 3G/UMTS) and VoIP over

WLAN and 3G (SIP VoIP) and vice versa.

Enterprise Grade Deployment • Deployment Mechanisms built-in in Controller for efficient

deployment of MC Client to Mobile Handsets

• No need of third part device management solutions for deployment

of Comdasys Mobile Unified Communications Solution

Optimized integration of

Unified Communications

enterprise wide

• Corporate Unified Communications Services can be deployed also

on handsets (IP-PBX Presence and general UC features)

Increase of enterprise and workforce productivity through


Cost-Optimization Options

Feature Use Case

Call-Through Functionality for forcing all outbound Calls through PBX. Provides

Single Number Service as well as cost saving for Long Distance

Calling

CallBack Service for reversing the direction of an outgoing call. Save on tariff

asymmetries (for example when roaming abroad)

Call Reverse Transform an incoming call into an outgoing call. Especially interesting

in European countries where Fixed-Line-to-Mobile cost is significant

SIM-Switch Travel SIM Management between MC Client and Controller. Your

Enterprise calls will automatically be routed to the currently used SIM.

Automatic Routing Sophisticated MLCR functionality for automatically selecting the

appropriate Call type under Cost and Convenience aspects, with

custom-configurable policies

Mobile Least-Cost Routing (MLCR) and Travel SIM


Feature Use Case Savings in %

Call-Through GSM to landline calls inside home country calls to foreign

countries 90% on a call

Call-Back Calls made from foreign countries to the home country 50% on a call

Call-Back

combined with

Travel SIM

Using a local SIM card when making calls in foreign

countries to the home country, or other destinations 70% on a call

Making use of Wi-

Fi hotspots

VoIP Calls 25% (on overall bill, on

top of the above)

TOTAL Up to 80% savings

on overall bill

©Comdasys 2011 All rights reserved 10

Cost –Saving-Potential

Examples of Cost-Optimization Options

Wi-Fi

Customer Premises

Internet

Home Wi-Fi/

Hotspots

IP PBX

Desk

Phon

e

Outside

Caller

PSTN

GSM/

UMTS

MC Controller

SIP

SIP SIP

MC Client

Mobile Solution Architecture

The Mobile Solution of Comdasys has been designed to seamlessly

integrate in almost any Enterprise and Service Providers networks

GSM/

GPRS

UMTS


Call Flow of the MC Solution

In-coming call for the office number of the user

PBX transfers the call to the Mobile Convergence Controller

Mobile Convergence checks whether the user is available over Wi-Fi . If so it transfers the call to the MC Client of the user

The MC Client controls the quality of the Wi-Fi connection and of the voice

The client informs the Controller that the Wi-Fi signal is fading

The Controller establishes a GSM connection

The MC Client accepts the GSM connection and terminates the Wi-Fi connections


Flexible PBX Integration

SIP Extension Integration

• Full featured PBX extension that enables device to be true PBX Extension • Leverage all PBX features including Boss Secretary, Group Features, Presence and others • Ideal for integrating with new generation PBXs or Softswitches

SIP Trunk Integration • Very flexible integration model that works with

practically any SIP enabled PBX

• Saves license cost because such an integration does

usually not require additional licenses on the PBX

• Ideal for quick rollouts where the primary focus is on

Mobile Integration

Mobile Convergence can be integrated with basically any

SIP or SIP enabled PBX


Comdasys Mobile UC Solution Advantages

Scalability Three options of deploying Comdasys’ Mobile Unified

Communications Solution

• MC Controller supporting from 7 to 2000 mobile users

• Virtualized MC Controller can be deployed in VMWare Server

Systems Center as a virtual machine

• On Blade Servers (certified on IBM Blade Server) for up to 25,000

mobile user for each blade server

Redundancy • Standard 1+1 redundancy: Deployment of one operational and one

redundant MC Controller

• N+1 redundancy and distribution on different data centers is also

supported. Detailed deployment scenarios must be addressed

individually

• Intelligent back-up on different data centers: supported

Cost optimization and cost

efficiency

• Cost optimization through MLCR as well as network LCR

• Supports central and distributed architecture

• Personalized deployment of IP-PBX features and permissions

Secure Communication

•All mobile calls go through IP-PBX -> no identity spoofing

• Permission management of mobile handsets same as for desk

phones

• Support of TLS/SRTP for VoIP over 3G and WiFi

Reduction of operational cost through:


Flexible and Scalable Solution

MC Controller Hardware Scalability

1800 For 7 and 15 registered users

2800 Up to 50 registered users

3800

Up to 250 registered users

5000

Up to 2000 registered users

MC Enterprise Server Software Scalability

MC Enterprise Server

• Installation on high-end servers such as

Blade Servers.

• Available as VMWare for integration in

general servers and VMWare environments

Up to 25,000 registered users

on blade server


Deployment


Client Installation & Configuration

• Easy Client installation & automatic update through application stores

• Use Apple App Store, BB Appworld, Nokia Ovi-Store or Google

Market

• Other Installation methods (through Web server, BES or device

Management tools) are available


• After first startup client asks for

mobile phone number

• Enter mobile phone number to

download the configuration

Unified Communications



IM / Presence

Instant Messages

• See presence status of other People

before calling them

• Send & receive IM messages from Client

• Change presence state on mobile

• Presence state goes automatically to

busy when on a call


Corporate Directory

LDAP / Exchange integration

• Search for users inside

your directory and dial them

directly from the client

mobile-convergence solution unified enterprise … solution unified enterprise communications april...

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