mobile commerce

19
Mobile Commerce Hajrë Hyseni April 2012

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DESCRIPTION

In this last lecture for the module you will be able to learn more about mobile commerce, payments, opportunities and challenges facing the success of mCommerce today. In addition, this lecture covers the key components, customer journey, mobile business career and 2012 mobile trends.

TRANSCRIPT

Page 1: Mobile Commerce

Mobile Commerce Hajrë Hyseni April  2012  

Page 2: Mobile Commerce

Today

Page 3: Mobile Commerce

Any interaction in which a financial transaction is enabled or executed with a mobile phone

Krum (2010) Krum (2010)

Krum (2010)

Page 4: Mobile Commerce

Opportunities

Krum (2010) Krum (2010)

Page 5: Mobile Commerce

Krum (2010) Krum (2010)

Opportunities

Page 6: Mobile Commerce

Krum (2010) Krum (2010)

Opportunities

Page 7: Mobile Commerce

Mobile Trends

Krum (2010) Krum (2010)

Page 8: Mobile Commerce

Ways to shop?

Krum (2010) Krum (2010)

Page 9: Mobile Commerce

Krum (2010) Krum (2010)

Recommendations, Twitter share, Link to Facebook, Similar products

eDigital Research (2012)

eDigital Research (2012)

Key Features in m-shopping

Page 10: Mobile Commerce

M-Challenges

Krum (2010) Krum (2010)

Expected growth from"£770m to £77b by 2015

79% of retailers still don’t have"mobile optimised sites

Page 11: Mobile Commerce

Krum (2010) Krum (2010)

M-Components

Page 12: Mobile Commerce

Krum (2010) Krum (2010)

Mobile payments

Krum 2010

Page 13: Mobile Commerce

Krum (2010) Krum (2010)

Mobile payments

Page 14: Mobile Commerce

Krum (2010) Krum (2010)

Mobile business carrier

Page 15: Mobile Commerce

Krum (2010) Krum (2010)

What to take away

Page 16: Mobile Commerce

Krum (2010) Krum (2010)

Presentation tips

Page 17: Mobile Commerce

Krum (2010) Krum (2010)

Page 18: Mobile Commerce

Krum (2010) Krum (2010)

Page 19: Mobile Commerce

Any questions? Contact [email protected]