mobile centrex teles ag
DESCRIPTION
Boost your operational efficiency by integrating mobile devices to a highly reliable IP network. Mobile Centrex is a network-based service using mobile phones as end devices enabeld with traditional PBX-style calling features.TRANSCRIPT
Mobile Centrex
Next Generation UC Platform for Enterprises and Mobile Service Providers
14.04.2023 | TELES AG, Markus Scheffler
2Mobile Centrex | Markus Scheffler
AGENDA
• Challenges for Operators and for Enterprises
• Our Solution
• Your Benefits
• Components Overview
• Our Reference
TELES Mobile Centrex: Converged IP Centrex
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AGENDA
Challenges for Mobile Operators
Small range of services and offers
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SATURATED MARKETS
The market is saturated. By lowering costs solely, it is possible, as a rule, to make or even increase profits.
High churn rates
Decreasing Margins
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HETEROGENEOUS INFRASTRUCTURE
Costly mishmash of various standards (TDM, VoIP)
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THE CHALLENGE FOR MOBILE OPERATORS
• Dependency on Mobile Core Elements is critical • IMS is not fully deployed yet support for both, TDM and IP is
needed• Mobile only offer is not sufficient• NGN-based system approaches usually lacking PBX functionalities
Shrinking profitability, expressive complexity of mobile networks and a limited range of products are jeopardizing the mobile operators’ business model.
Why not offer complementary services to enterprise customers?
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AGENDA
Challenges for Enterprises
Small range of services and offers
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CHALLENGES FOR ENTERPRISES
• High investment for PBX• Limited capacity• Each single site needs its own communications equipment,
each enterprise its own service staff
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THE CHALLENGE
• Mobile workers like field staff or craftsmen and distributed businesses lack a seamless blend of cell phones, landlines and PBX services
• In a modern work environment mobility is essential
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THE CHALLENGE
• The lack of a suitable mobility solution causes an unnecessary burdensome or unproductive work environment.
What are you looking for instead?
Wherever you are, a first-class platform should• transform cell phones into
converged UC endpoints• support real PBX functions,
multivendor endpoints with self
care and auto-provisioning
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SAVE MY INVESTMENT AND MAKE LIFE SIMPLER
• No investment in new PBX infrastructure• Flexibility • Lower maintenance costs• One PBX for all locations, mobile employees and tele-workers
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WISH LIST OF ENTERPRISES WITH UP TO 10 USERS
• Higher productivity by BYOD• High demand for sophisticated features• No special phone types required/cell phones only
deployment
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WISH LIST OF ENTERPRISES WITH UP TO 300 USERS
• High demand on features (e.g. manager assistant, pickup, busy lamp)
• Hard phones required, mobile users require PBX feature-control
• Converged deployment needed (IP + Mobile) converged version
How can I improve mobility and productivity of my mobile employees?Can I streamline my infrastructure, create additional capacity and services, and thus save costs?
Mobile operators can only survive by differentiation• create new services for a
saturated market• increase revenue by offering
hosted PBX services• reduce complexity by one hosted
PBX for all enterprise customers
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AGENDA
Mobile Centrex from TELES keeps the fixed network on the go.
The Solution
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THE SOLUTION
• Increase Productivity and low total cost of ownership• State-of-the-art PBX features – as provided with TELES IP
Centrex• Applicable for all networks with all kinds of end devices
Mobile Centrex
Mobility
PBX Features
Soft-clients
Audio Conferencing
Unified Messaging& IVR
Convergence & Integration
TELES UC Offering
• Minimum impact on mobile network
• Uses mobile network for transport and triggering only
• Full service control and routing
• Presence regardless of the network
• Transforms cell phones into converged UC endpoints
• Supports PBX functions
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THE SOLUTION
• Real Unification & real Convergence: seamless integration of cell phones
• Cell Phones become converged IP Centrex endpoints• Full service control and routing is performed on TELES
platform• Presence information
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PERFECT SOLUTION FOR DISTRIBUTED BUSINESSES
• Unified Communication Services regardless of location and size
• Unified private numbering plan covering all sites and devices• Investment protection: seamless integration of legacy PBX • Scalability and highest availability on small foot print
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NGN CONVERGED IP CENTREX
• Fully standard-based and modular architecture incorporating SIP standards
• Unified & converged service combining fixed line PBX with cell phones
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CONVERGED PBX IN THE CLOUD
• Self care, Plug and Play, Pay as you grow• We provide you with easy-to-follow installation and
customization instructions. If you require additional assistance, we'll be at your service.
Best-of-breed to empower enterprises by a high-class mobility solution and to navigate mobile operators in a saturated market – TELES Mobile Centrex.
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AGENDA
Benefits for Enterprise customers and Mobile operators
Your success is our success
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Fast Time-To-Market
• Interfaces directly with mobile network
• Minimal impact on mobile network’s core infrastructure
• Multi tenant and reseller capable service design
YOUR BENEFIT
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YOUR BENEFIT
• Designed for distributed businesses with nomadic users
• Provides full freedom in choosing the communication endpoint
• Seamless and native integration of classic cell/mobile phones:works without app on any feature phone!
Full freedom in choosing the communications endpoint
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YOUR BENEFIT
Single number identity: shows the PSTN number on outgoing calls from the cell phone
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YOUR BENEFIT
Reach mobile workers on their PBX phone by dialing their extension on the cell phone
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YOUR BENEFIT
• Combination of cell, soft client and IP phone possible
No client/app needed – works with every feature phone
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YOUR BENEFIT
Works everywhere
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YOUR BENEFIT
• Choose your endpoint: cell phone, SIP phone, soft client, or legacy devices
• Multi-vendor SIP phone support with real Plug & Play (Auto provisioning)
Mobility & flexibility: as you like and whatever you want
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YOUR BENEFIT
• TELES Mobile Centrex enables Mobile operators and Mobile virtual network operators to distinguish themselves from the competition by high-end, modern, and comfortable services.
Distinguish from the competition
For their benefit, the aim of all our efforts and activities is continuously to increase productivity of enterprises and help mobile operators to launch marketable products and streamline their processes.
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AGENDA
Our Reference
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T-MOBILE AUSTRIA
• In operation since 2013• Converged services and best-in-class PBX features• Fully integrated• Custom-built web portal
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T-MOBILE AUSTRIA
• Supports legacy devices and implements best-in-class PBX features (e.g. MAS, Call Queue, Group features)
• Fully integrated into Carriers’ service delivery work flow• Customized web portal using TELES open provisioning
interface
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AGENDA
Everything from one hand.
Components Overview
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HIGH LEVEL SYSTEM OVERVIEW
TELES Converged IP Centrex seamlessly joins PSTN and mobile network
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COMPONENTS OVERVIEW: APPLICATION SERVER
• Call Diversion Services and Presence information• Partial Rerouting & Call Deflection• 3rd Party Network Conferencing• VAS support on trunk
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USE MULTIPLE DEVICES SIMULTANEOUSLY
• One extension, any device: SIP based hard phone, SIP based soft phones (PC and MAC), SIP based DECT systems, Smart phone with app
• Legacy integration via gateways (ISDN and analog)• Native mobile/cell phone support (without app)
Our Mobile Centrex combines the know how of a leading telecommunications supplier with an unrivalled services offer.
Thank you!contact:[email protected]+49 (172) 321 82 79
14.04.2023 | TELES AG, Markus Scheffler