MISSOIT Hiring Trends

&Interview Tips

2009

by James Del Monte CPC, CERSJDA Professional Services, Inc.

Agenda

• Overview of JDA • Current Trends• Future Trends• Taking Personal Inventory • Packaging Your Skills• Selling Yourself 101• The Hard Questions• Questions

“ . . . Almost 100% of a manager’s success comes from hiring and retaining good people. Good people don’t make the difference

- they are the difference“

- James Del Monte - - James Del Monte - CERSCERS

What JDA Does. . .JDA Professional Services, Inc. is a Houston-based IT staffing firm specializing in the recruitment of strategic-technical to executive-level professionals. We provide staffing solutions through full-time, contract, and project-based placements. Since 1981, we have been helping companies build great IT departments while helping IT professionals find the right career opportunities.

Full-Time Staffing

Contract /Temporary Staffing

Special Projects Staffing

JDA

•Leadership

•Industry/Business knowledge

•Networking Opportunities

•Friendship

Value of a Professional Organization

Networking for Success

• On going process - not an event

• Stay in touch over the long haul

• Give first before you ask in return

• Add value first

Law of Supply and Demand

The demand for skilled professionals peaked 4Q07 and bottomed out 3Q 09. The current cycle indicates that we are in recovery.

In Houston good people are still hard to find.

Labor Surplus vs. Skill Shortage

1984 1995 2Q01

4Q04

4Q99

Demand Peaked

Supply

Demand

1989Demand Bottomed

3Q03Demand Bottomed

4Q07

Demand Peaked

12.21.2012

7.09

Employment Index

Employment of workers in IT Occupations

3,200,000

3,300,000

3,400,000

3,500,000

3,600,000

3,700,000

3,800,000

3,900,000

4,000,000

4,100,000

Q1:

04

Q2:

04

Q3:

04

Q4:

04

Q1:

05

Q2:

05

Q3:

05

Q4:

05

Q1:

06

Q2:

06

Q3:

06

Q4:

06

Q1:

07

Q2:

07

Q3:

07

Q4:

07

Q1:

08

Q2:

08

Q3:

08

Q4:

08

Q1:

09

Q2:

09

Source: TechServe Alliance (formerly NACCB) | www.techservealliance.org

Unemployment Among IT Professionals below National Average 9.5% or Texas 8.5%

Occupation2Q:09

Unemployment rate

Computer and information systems managers 6.3%

Computer support specialists 7.5

Computer, automated teller, and office machine repairers 8.0

Computer programmers 3.4

Computer scientists and systems analysts 6.4

Computer software engineers 5.0

Database administrators 3.6

Network and computer systems administrators 7.2

Network systems and data communications analysts 4.2

Source: unpublished tabulations of Current Population Survey data furnished by the U.S. Bureau of Labor Statistics.

Market Shift

The job market has shifted from a Job Seeker’s Market to an Employers Market - to a Combination Market. – Good People are hard to find.

Candidate

Candidate

Candidate

Position

Position

Position

Position

Candidate

2009 - 2010 2004 - 2008

CIO Survey 9.09

• 75 Houston CIO’s or IT Executives Surveyed

• 27% Hiring Entry Level in 2010

• 55% Hiring Interns or Part-Time Students

Generation Perception

• Strengths• Connected• Networking with others• Multi-tasking• Team players – collective

action • Structured workers• Complex problem solving• Traditional values• Desire to succeed • Tech savvy • Heroic spirit • Tenacious

• Weaknesses• Catered to • Work habits• Attention span• Immediate gratification• Need for feedback• 80% turn over first year• Grade inflation / abilities • No independent responsibility• Unrealistic expectation • Lack of patience • Inexperience in life skills

Gen Y

• 74% of employers say Gen Y workers expect to be paid more

• 61% say Gen Y workers expect to have flexible schedules

• 56% say Gen Y workers expect to be promoted within the year

• 50% say Gen Y workers expect to have more vacation or personal time

• 37% say Gen Y workers expect to have access to state-of-the-art technology

• Bingham consulting professionals 2008

4 Generations

• > 46 Depression WWII

• 47 - 64 Baby Boomers

• 65 - 85 Generation X

• 86 - 05 Generation Y or millennial

How Work Gets DoneOff-shoring

Out-sourcing

True or False

• The person with the highest GPA gets the interview?

• The person with the best skills gets the job?

• The best interviewer gets the job?• The person that’s the best fit gets the

job?• Most interviewers are not professional

interviewers and are uncomfortable?• Good preparation is key to a successful

interview? • It is better to have experience than to

know someone?

Selling Yourself

“It is better to be prepared for an opportunity and not have one than to have one and not be prepared.”

– Whitney Young JR

#1 Suggestion by IT #1 Suggestion by IT ExecutivesExecutives

•Learn the Business

Your biggest asset? = ability to make money – this will take constant training and upgrading – invest both time and money in oneself. You have to INVEST in your biggest asset! Think ROI.

Skills CIO’s Look For Personal Inventory

• Business/Functional• Project Management• Communication - written and oral• Presentation • Problem Solving• Critical Thinking • Leadership• Organization Skills• Time Management• Attention to Detail• Learning Ability• Flexibility

Identify Examples For Each

What Makes a Successful Employee

• Showing up on time – ready to work• Attitude - positive optimistic• Aptitude being able to learn• Ability being able to perform• Doing what it takes• Plays well with others

A faithful employee is as refreshing as a cool day in the hot summertime. Proverbs 26 13

Strengths & Weaknesses

• List your top three

• Give an example of each

• Why would this matter to me

Types of Interviews

•Biographical – resume verification.http://www.jdapsi.com/Candidate/Articles/Default.php?Article=biographical_interview

•Functional – what do you do?•http://www.jdapsi.com/Candidate/Articles/Default.php?Article=interviewing_techniques

•Accomplishment – what have you done?•http://www.jdapsi.com/Candidate/Articles/Default.php?Article=5_steps_mastering_accomplishment_interview

•Behavioral – tell me about a time?•http://www.jdapsi.com/Candidate/Articles/Default.php?Article=behavioral_interview

Tell me about yourself?

Product Definition

• 30 second introduction

2 line summary of experience

2 lines of career highlights

2 lines of what you want to do next

Interview Structure Tips & TechniquesAsk not what your company can do for you but

what you can do for your company

• Prepare Research Know Yourself Why You

• Meet & Greet• Seek to Understand

Identify issues

• Sell Yourself Solve the problem

• Hard Questions Money

• Closing Asking for it

The Money Question

$$ The market sets the price $$

Ask and you shall receive

Besides money what is important to you?

• First review and history for increases

• Promotions and career path

• First assignment

• Training and certifications

• Bonuses and incentives

• Benefit package – cost and coverage

• Flexibility

• Location

• Telecommuting

• Access to management

Total Package

Compensation Package Components

• Base salary• Signing bonus• Group bonus• Project bonus• Hot skill bonus• Clothing bonus• Travel bonus • Early reviews• Expense account• Company car• Stock or stock options• Retirement plans• 401k

• Titles • Office space • Parking – bus passes van

pools • Flexible scheduling• Telecommuting• Equipment• Training/tuition• Out of town trips• Extra/early vacation• Family days• Day care

Asking for the job –closing the deal

• Summary statement

• What is the next step

• Will you be making me an offer

• I am interested in working for you

• Is there any reason why you won’t be making me an offer

Moving the Interview Forward

Who’s Hiring Interns & Entry Level

• List in the works

Advice from CIO’s

• Develop your personal network• Specific technology can be learned as needed• In the fast changing technology, knowledge, ability, skills and

habits are all combined to make a career • Make sure that all strategic plans are tied to a technology plan• Have personal integrity, be humble, be frank and honest• Get technical, stay intellectual and put in more than you take out

while you are in a career building mode.• Look for mentors to help you improve. • Be aggressive in ways to help the business (don’t just wait for

someone to give you work). • Half of everything you know today will be obsolete in three

years.• Maintain a healthy balance between self, family and work.

Laugh a lot and eat your vegetables.

“May you live in interesting times”- Confucius- Confucius

Questions

?

?

?

Favorite Speaker

• Pick your favorite number from 1-9

• Multiply that number by 3

• Then add 3 to that number

• Then multiply that total by 3

• You’ll get a 2 digit or a 3 digit number

• Add the digits. Now, use your answer to find your role model

Favorite Speaker

• 1. Barack Obama• 2. DR Parks• 3. Oprah Winfrey• 4. Colin Powell• 5. Bill Gates• 6. W Bush• 7. Jon Stewart• 8. Helen Clark• 9. James Del Monte • 10. Einstein

701 North Post Oak RoadSuite 610

Houston, Texas 77024-3818

Phone: 713-548-5400www.jdapsi.com

Contract and Full-time Staffing Information Technology Staffing Specialists Consulting and Special Projects