MISSION STATEMENTThe City of Cornwall Fire Department provides responsible emergency

services and programs in partnership with our community.

VISION STATEMENTProud of our past and excited about our future, the Cornwall Fire Services will be

at the forefront of emergency service excellence and fire service leadership.

ORGANIZATIONAL VALUESLeadership, Teamwork, Integrity, Transparency, Bilingualism,

Collaboration, Sustainability, Inclusiveness, Diversity.

MESSAGE FROM THE CHIEF

I am proud of the progress we have made and the effort the

Cornwall Fire Services have continued to make in making our

community safe. While our focus in on Fire Prevention and

compliance, we continue to respond efficiently to all types of

incidents. We have been working on our processes to change

the way we deliver some of our services. The goal is to

continue increasing our capacity of service delivery. We

are finding ways to be more effective in accessing, and

inspecting all buildings in our city.

“The Only Thing That Is Constant Is Change”Heraclitus

We’ve refined our messages and in 2017 we have increased the reach our Fire Prevention messages have. I’m excited for2018 and beyond, which will bring change to the level of Fire Protection we offer all Cornwall residents, and I know the members of the Cornwall Fire Service will continue to bring it!

Pierre VoisineFire Chief

TRAINEDEQUIPPEDPREPARED

LEADERSHIP GROUP

Pierre VoisineFire Chief

Robert CotnamPlatoon Chief

Steve O’ReillyPlatoon Chief

Luc RicherPlatoon Chief

Pierre BarilPlatoon Chief

Bruce DonigDeputy Fire Chief

Jenelle MalyonAdministrative Assistant

Cliff CritesSenior Fire Prevention Officer

Murray FentonTraining Officer

APPoInTmenT& AWArDS

CORNWALL CITY COUNCIL

Chief Administrative Officer

Fire Chief

Administrative Assistant

Deputy Fire Chief

FIRE PREVENTION DIVISION

MECHANICAL DIVISION

SUPPRESSION DIVISION

TRAINING DIVISION

Senior FirePrevention Officer

Mechanic1A Platoon

Platoon Chief(2) Captains

(11) Firefighters

Training Officer

Fire Prevention Officer

Fire Prevention Officer

1B PlatoonPlatoon Chief(2) Captains

(11) Firefighters

2A PlatoonPlatoon Chief(2) Captains

(11) Firefighters

2B PlatoonPlatoon Chief(2) Captains

(11) Firefighters

“Light is the task when many share the toil.”Homer (~8th century BC), Greek poet.

APPoInTmenTFirefighter James BroughAugust 8 2017

Fire Prevention officer Charles GagnonJuly 6 2017

AWArDS

Fire Services Long Service Medal (25 years) - Provincial

Firefighter Andrew Kinstler

Firefighter Bryan Ward

ADMINISTRATIONFire Chief Pierre VoisineDeputy Fire Chief Bruce DonigAdministrative Assistant Jenelle malyon

TRAINING DIVISIONTraining Officer murray Fenton

FIRE PREVENTION DIVISIONSenior Fire Prevention Officer Cliff CritesFire Prevention Officer Terry LauzonFire Prevention Officer morris Lamer

MECHANICAL DIVISIONMechanic Charles morrissette

SUPPRESSION DIVISION1A PLATOON 1B PLATOONPC Steven o’reilly PC robert CotnamCapt. Kelly michaud Capt. John IrwinF/F John Vipond F/F Paul HuntleyF/F James mcDonald F/F Tyson ChadwickF/F Garry Waldroff F/F ryan majorF/F Ian Butcher F/F michael WheelerF/F Addison Pelkey F/F John LangF/F Chris Lalonde F/F Patrick elliott

Capt. William Lalonde Capt. Dave AitkenF/F Andrew Kinstler F/F mike BarilF/F Bradley Vallance F/F richard mailhotF/F Jack Burelle F/F Bryan WardF/F Jeffrey mcIntyre F/F Ian robertsonF/F Chad Kilger F/F Bruce Leger

2A PLATOON 2B PLATOONPC Luc richer PC Pierre BarilCapt. Jeffrey Lauzon Capt. Wade LloydF/F Lloyd Lalonde F/F rejean QuennevilleF/F John Powers F/F Dominic CôtéF/F Patrice Barque F/F michel LegaultF/F Charles Gagnon F/F Steve ParthenaisF/F Alex montpetit F/F Brent macnabF/F Ian Jadowski F/F Alexandre Brazeau

Capt. Jody Dewar Capt. Andrew VanVeenF/F Jeffrey Leadston F/F eric richerF/F John Vandrish F/F Jason CritesF/F Frank mcneely F/F richard GagnéF/F Jason norman F/F Daniel PattonF/F michael murray F/F Steve Febrile

TEAM LEADERS

BY THE NUMBERS

EMERGENCY RESPONSESThe majority of incidents in the city are broken down into these main categories: Assistance, False Alarms, medical, Fires,rescue, Public Hazard, other. The CFS is always ready and poised to respond to all type of emergencies, here is abreakdown of the main incident types:

MedicalThe majority of calls for emergency services in Canada arefor emergency medical Services. These typically represent80% of department’s call volume. Under the tieredresponse agreement, the CFS only responds to selectmedical call scenarios; specifically, when patients are not

awake, in cardiac or respiratory arrest, and when requestedby on-scene crews. This represents 20% of the totaloperational activities of the Cornwall Fire Services.However, in light of our response agreement, it is safe toascertain that we respond to gravest of medical incidents.

Budget and AccountingThe administration group manages the Cornwall FireServices Fiscal management program. These activitiesinclude inputs and preparation of the budget submission;payroll processing; procurement; fixed asset accounting;accounts payable and receiving; and the monitoring andadjustment of budgets. These activities are conductedjointly with the city Finance and Purchasing groups.

ADMINISTRATION

Records ManagementAs record custodians for the organization, CFS Administration manages the records managementsoftware, analysing every aspect of our emergencyresponses. Through this, we are able to manage level ofeffort, redeployment of resources, overtime trends, as well as meeting our provincial reporting obligations.Administration also processes open air burn permits, and property file searches. The Administration sets overallpriorities for the organization and makes sure we meetour expenditure and financial obligations.

2017 Revenues

18% Vehicle maintenance

1% Fire Administration

29% Fire Prevention

19% Training Division

34% Fire Fighting

2017Actuals

Fire Fighting80%

Fire Administration 13%Vehicle Maintenance 2%

Fire Prevention 4%

Training Division 1%

1215 total incidents in 2017

BY THE NUMBERS

FiresThe CFS responds to five main types of fires; Structural,equipment/Appliance, Grass/Brush, and those classifiedas “other”. These types of fires differ in terms of severity,with structural fires being the most important in terms of its effect on the immediate threat to life or health.

The Cornwall Fire Department is dispatched throughCornwall Community Police Service Dispatch which meetsthe national Fire Protection Association 1221 Standard forFire Dispatching Services

The city of Cornwall responds to more structural fires per 10,000 people than any Fire Service in the province of ontario.

*These values represent a five year average. The number of fires in 2015 was actually 28% higher than the values.

**information provided by the Office of the Fire Marshal.

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Public HazardsThe CFS runs and operates one of the Level 2 Hazmatoperational Support teams in the province. These trainedresponders deploy throughout ontario as needed insupport of local responders dealing with large scalenatural or man-made emergencies that exceed localcapacity, when an emergency is being declared orcontemplated.

One of six operational support Level 2 teams(Peterborough, Cornwall, Sault Ste. Marie, Thunder Bay,

North Bay, and Cambridge/Waterloo/Kitchener)

Rescuerescue is defined as the act of removing someone from adangerous or distressing situation, and our firefighters dothis every week. From motor vehicle accidents, to waterand ice bourne rescues, the Cornwall Fire Services isequipped and trained to handle it all. The CFS handles on average approximately 11 rescue calls per month.

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Fire Response CallsWith/Without Loss

Aerial 1 emergency one (95' Platform)

Aerial 2 2012 e-one / 100' Platform Sidestacker

Pump 3 2001 Spartan

Pump 4 2016 Spartan / Fort Garry

Pump 5 2008 Spartan

Pump 6 2012 Spartan / Crimson Fire Inc.

rescue 7 2012 Spartan / Crimson Fire Inc.

Car 8 2015 Ford F250 - red

Car 9 2015 Ford F250 - White

Car 10 2014 Dodge Grand Caravan

Car 11 2014 Dodge Grand Caravan

Car 12 2014 Dodge Grand Caravan

FT19 2003 Streamline HAZmAT Trailer

FT20 2004 Boat Trailer

FT21 2009 Spill response Trailer

Boat 1 2005 BoAT

CFS’S AIR MANAGEMENT SYSTEMS are maintained by two lead technicians, working out of station #1. They areresponsible for all maintenance and repair work on all Self Contained Breathing Apparatus, and breathing aircompressors and accessories within the department. The technicians provide annual flow testing, and completeinspections of all SCBA equipment. replacement SCBAequipment and delivery of breathing air compressorsystems to critical fire scenes is available 24 hours a day.

By the numbers: In 2017, our technicians filled 1357 bottles of high pressure

bottles for the Cornwall and surrounding municipality fire departments.

The CFS mechanical officer maintains a fleet ofspecialized fire apparatus. These apparatus are crucial in supporting operations.

FLEET AND EQUIPMENT

TRAININGTrAININg hAS ChANgeD IN ONTArIO. new regulationsproposed by the ministry of Community Safety and CorrectionalServices (mCSCS) under ontario’s Fire Protection and Prevention Act could require firefighters to complete mandatory training and municipalities to conduct fire risk assessments.

All firefighters employed or appointed to a fire department need to meet mandatory training and certification require-ments set out by the national Fire Protection Association (nFPA). The requirements for suppression firefighters, pumpoperators, fire officers, and fire educators are set to come into force Jan. 1, 2019. mCSCS is also proposing that existing firefighters currently employed in ontario as fire inspectors, fireinvestigators, fire instructors, hazardous materials personnel, anddispatchers meet nFPA certification requirements. In order to give fire departments time to train and certify members, this regulationwould be effective as of January 1, 2020. The CFS has been workingdiligently to prepare for this change and will be ready to meet thesenew requirements.

FIRE PREVENTIONFIre PreveNTION andPublic education is the most important part of the work that we do. FirePrevention Division worksdiligently to address issuesbefore problems arise. From inspections to open air burn permits and fireinvestigations, these activities drive the health ofour Fire Prevention programs.

Road to Mental Readiness (R2MR)mental illness, Post-Traumatic Stress Disorder andoccupational Stress Injuries are on the rise in the fireservice. The Cornwall Fire Services participated in thedevelopment and delivery of the r2mr along with thecity of Calgary, the ontario Association of Fire Chiefs and

the Canadian mental Health Commission. The CornwallFire Services was the first fire service in Canada to train all 4 crews on this program. Firefighter Butcher, CaptainLauzon as well as Chief Voisine are certified r2mr trainersproviding important mental health training in various Fire Departments in ontario and Quebec.

Burn Permits Issued 109

Vulnerable Occupancies 26

General Public Education 3545*

Retrofit 205

Inspection Orders 55

Older and Wiser 340

Home Safe Home 393

Fire Investigations 14

*People attending lectures/fire prevention education.

RANDOM ACTS

CFS CHAPLAIN PROGRAMeMergeNCY reSPONDerS must be able to stabilize patients, respond to difficult firesituations, care for patients and the community. However, a key piece of care ismissing from that list – not only for the patient, but for the family, bystanders, andoften the emergency responders themselves.

The CFS is proud to have a 100% volunteer Chaplain to offer non-denominationsupport to our firefighters. In addition to regular visits (approximately 4-6 per month) andthe one on one interaction with firefighters as required, our Chaplain participates intraining, as well as a number of charitable activities, such as Sparky's Toy Drive, andalso responds to all major incidents to offer logistics and care/wellness support.

Annual contribution to the Benson Center.

Sparky’s Toy Drive.

Participated in Hockey for Little Hearts.

Participated in Coldest Night of the Year.

Raised funds for Muscular Dystrophy.

Big Brothers and Big Sisters.

Contributed to the re-setting of uninsured fire victims.

Participated in SASS Walk a Mile.

Participated in Beyond 21.

Participated in the CCH Foundation.

Participated in Neon Night Run.

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10 Fourth Street West, Cornwall, Ontario K6H 5T9 – www.cornwall.ca