mission based technology planning
DESCRIPTION
Borrowing heavily on work from Peter Campbell for our book Managing Technology to Meet Your Mission,TRANSCRIPT
Thank You To:
• Peter Campbell, IT Director, EarthJustice
Tech Planning is Org Planning
The Balanced Scorecard
http://www.flickr.com/photos/phploveme/2997473310/
Balanced Scorecard Examples
• Constituent Strategies:– Starting a newsletter to inform or
engage constituents– New classes for job-seekers– Mobile website design to increase
access to information on your site
Balanced Scorecard Example
• Internal Business Strategies– Replacing analog phones with VOIP– Instituting a new Purchase Order
process– New Accounting software
Balanced Scorecard Example
• Employee Training/Education:– Bonuses– Internal training programs– Mentoring/coaching programs– Educations allowances
A Plan Answers:
• How do the actions supports the mission and the organization’s strategic plan?
• How will resources be allocated?• How will support and training
happen?
A Plan Contains
It’s Not That EASY!
• Plan for the short and the long term simultaneously– Know what you want to accomplish 2,
3 or 5 years out– Prepare for it to change– While also working towards it
Benefits of Looking Forward
• Spread out recurring costs, space out large projects for less cyclical expenses
• Road map for system upgrades/replacements makes things smoother and fosters adoption
• Large projects can be planned for in ways that make it easier for everyone
Know How to Decide
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Know How to Decide
Strengths Weaknesses
Opportunities
Threats
SWOT Analysis
Know How to Decide
360 Degree Participation
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Conclusion
• Don’t Plan Alone• Focus on Mission• Know How to Decide• Creativity Rules!