mis5102: process improvement and innovation project planning

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MIS5102: Process Improvement and Innovation Project Planning

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Page 1: MIS5102: Process Improvement and Innovation Project Planning

MIS5102:Process Improvement and InnovationProject Planning

Page 2: MIS5102: Process Improvement and Innovation Project Planning

“Magical”(?) Interdisciplinary View

Business

TechnologyCustomer

• How does this view positively affect the project portfolio management process?

• How does this view positively affect the project planning process?

• How do organizational dynamics play a role?

(Berkun, Chapter 3.3)

Page 3: MIS5102: Process Improvement and Innovation Project Planning

Recall our party planning exercise from the beginning of the

semester…

What do you do?

When do you do it?

Who does what?

Page 4: MIS5102: Process Improvement and Innovation Project Planning

Elements of a Project Plan

What do you do?

When do you do it?

Who does what?

• Process decomposition• Swim lane diagrams• RACI charts

We already have some tools we can useYou wouldn’t always use these specific tools, but many of the

concepts are the same!

Page 5: MIS5102: Process Improvement and Innovation Project Planning

Work Breakdown Structure (WBS)

Aircraft System

Air Vehicle

Receiver Fire Control Communication

Training

Equipment Services

Peculiar Support Equipment

Depot

How is this like process decomposition?

How is it different?

What do you learn from this?

http://en.wikipedia.org/wiki/Work_breakdown_structure

Page 6: MIS5102: Process Improvement and Innovation Project Planning

Design principles

• 100% rule• Mutual exclusivity• Outcomes, not

actions• Level of detail

http://workbreakdownstructure.com/

Why is each important in building a useful WBS?

How far should you break down a project?

What is the “problem” with estimation?

Page 7: MIS5102: Process Improvement and Innovation Project Planning

Understanding Dependencies

• What are task dependencies?

• Why is it important to understand them?

• How are they usedto turn a WBS intoa project plan?

Page 8: MIS5102: Process Improvement and Innovation Project Planning

Critical Path Analysisusing PERT (Program Evaluation and Review Technique)

Design

Create module 1

Createmodule 2

Buy hardware

SoftwareUnit Testing

Software Unit Testing

Hardware Config.

SystemTest

WriteManual

15 days

10 days

15 days

7 days

36 days

15 days

5 days

30 days

15 days

Hardware Testing

3 days

The work units on the longest path through the

diagram are on the critical path.

What does it mean for the task to be on the critical

path?

Page 9: MIS5102: Process Improvement and Innovation Project Planning

Allocating Work

Assigning people to tasks

Build off of the work breakdown structure

What can a RACI chart tell you about allocation?

What can a Swim Lane Diagram tell you about allocation?

Page 10: MIS5102: Process Improvement and Innovation Project Planning

Communications

Hardware Team

Allocating Work and the Critical Path

Design

Create module 1

Createmodule 2

Buy hardware

SoftwareUnit Testing

Software Unit Testing

Hardware Config.

SystemTest

WriteManual

15 days

10 days

15 days

7 days

36 days

15 days

5 days

30 days

15 days

Hardware Testing

3 days

How does adding this information help the

planning process?

Software Team 2

Software Team 1

Entire Team

Page 11: MIS5102: Process Improvement and Innovation Project Planning

Two scenarios where we build a 95% confidence interval

Key Considerations about Estimating

• “Few people enjoy estimating complex things that they will be accountable for.” (Berkun, Chapter 2.4.3.1)

• What is the result of that?

• What can go wrong with estimation?

Create module 1

10 days

9 10 11

6 10 14

+2 standard deviations from the mean

+2 standard deviations from the mean

-2 standard deviations from the

mean

-2 standard deviations from the

mean

Explain the difference between the scenarios

What are the implications for project planning?• For the triple constraint?• For allocating resources?