mis in asia: opportunity to lead
DESCRIPTION
“MIS in Asia: Opportunity to Lead” The predicted commoditisation of information technology and systems has seemingly commoditised the MIS role in turn. However, the advent of new technology combined with international trade concerns and talent shortages will present new challenges. Are MIS leaders ready to transform and address these? DeliveredMIS Asia IT Summit 2011, Malaysia Transforming Enterprise for the Now Generation: Keys to Virtualising, Socialising and Consumerising Enterprise IT in AsiaTRANSCRIPT
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MIS in Asia: Opportunity to Lead
by Rob Cayzer
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Background
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Background
300 pubsFive States
$350 mil revenue16 mil population
No Central System
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+
The Queensland FantasyAustralian
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Pilot
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The User
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The Customer
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The Result
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Rollout: Fantasy Come True
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Fantasy Come True
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Fantasy Come True
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Fantasy Come True
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TODAY?
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What you need today
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The User / Customer
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The computer professional:Before Open Systems
1950s to 1980s
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The IT professional:Jekyll and Hyde
1990s to 2000s
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The IT professional:Multi-Tasking, Multi-Skilling
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The ICT professional:Supply Acceleration
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Standardisation
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IT Professional:The squeeze
Squeezed Out:App development
Process development
ArchitectureGovernance
InfrastructureTech Support
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Has Services InnovationRun Its Course?
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US data.gov CIO
Budget Cut 77%
Quit last month
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Opportunity: The Great Outdoors
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When is a computer no longer a computer?
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Robotics, IoT:Shop floor Innovation
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Shopfloor Project X:Airports, Packages, Letters
Issues:
Technology 30%Integration 20%Shopfloor Process 50%
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CloMoSoL and Gamification:Customer Innovation
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Gamification:Ultimate (“Killer”) App (“Workflow”)
Rewards for micro-actions:
Visit e/Site
Share with e/Friend
Share with Stranger
“Touch your nose”+
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In Summary
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Do Not Be a Victim of Commoditisation
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INNOVATE! And Be the Godfather of Shop floor and Customer behaviour