Issue 4

Mircom Group Newsletter News

2011 Corporate overview

We are a few months into 2011 and the year is looking promising.

Products:• Open Graphic Navigator Launch underway - OpenGN is a

PC-based annunciation, monitoring, and control software application for the Fire, Life Safety, Communications, and Security Marketplaces.

• Expected launch of Phase II of FleX-NetTM as well as the FX-3500 Panel with Advanced System Sensor later this year.

• FleX-NetTM and FX-2000 Series Fire Alarm Panels passed seismic testing in California. This testing gives Mircom an advantage in certain parts of the country which require seismic tested fire alarm panels.

Corporate:• Mircom successfully integrated United Export Corporation with a new product CD launch

and two international tours visiting UEC customers underway. • Possible expansion for Mircom with two potential new Mircom ES branch openings in

Canada and one potential new Mircom ES branch opening in US.

International presence:We are working hard to maintain and grow our business during these challenging economic times.

• Much progress to report in the Middle East region with special mention for the International Team for securing a very substantial order for the Saudi Aramco Total Refining And Petrochemical Company. Other orders awarded include The National Assembly in Kuwait (Secutron), The Kuwait National Petroleum Company (Mircom), Communications Facility Buildings in Kuwait (Mircom), The Dubai Electricity and Water Authority (Secutron) and Sabco Media Head Quarter building in Oman (Secutron).

• Mircom attended Intersec 2011 in Dubai, which proved a success with ample interest expressed from the Middle East and other existing and prospective clients.

• Mircom also attended the Fire and Security Association of India conference in Thailand.

• Closer to home, Mircom plans to enhance and strengthen presence in Mexico this year.

A lot on the horizon for Mircom, and as always management would like to acknowledge the contribution of its committed staff and dedication of each employee towards its success.

Installations

Spotlight on New FleX-Net™ Projects

The introduction of the FleX-Net™ system has been one of the most important product launches in the history of the Mircom Group of Companies. The large network system functionality, advanced feature set, flexible system architecture and cost competitiveness of FleX-Net™ is quickly establishing a new level of market leadership for Mircom, far beyond our ‘core’ residential market. The following FleX-Net™ projects are multi-node fire alarm and audio systems that have been completely installed and commissioned over the last few months.

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Spring Garden Place, Halifax, NS Canada

A Retrofit upgrade to 30 yr. old mixed use facility that consists of two building towers complex with a common concourse.

Gage Towers, University of BC, CanadaNew construction with an expanded number of Mircom systems on campus. Very high profile, state of the art, student residential towers.

Benson Tower, New Orleans, Louisiana, USAA Retrofit upgrade, this 5 node system is part of the reconstruction in the wake of Hurricane Katrina.

Christenson Communities, Edmonton, AB

Edmonton based Christenson communities was recently fitted with a Phillips Lifeline and Care Point resident safety system. Lyn Krutzfeldt, Director of Seniors Communities, was highly impressed with the system and mentioned that the wireless aspect of this system was a major selling point for her. She also said that CarePoint was just what she was looking for, “stating that other providers had some of these features but not all, and I didn’t have the same confidence in them as I did with Phillips.”

Installations

Belgaum Airport, Karnataka

Secutron commissioned the first ever Airport Project in India. Belgaum Airport is a small Airport in the southern city of Belgaum in Karnataka. The earlier airport was built for cargo purposes and has now been converted into a domestic passenger Airport. The Secutron Fire System installed is in the first phase of development. The Airport is expected to expand in 2011 and increase in capacity by twice its size.

Initially Secutron was not on the approved list of The Airport Authority of India. However after much deliberation & extensive quality audits and site visits we were awarded the project. This installation will work as an excellent reference for our business in the Indian Aviation segment. The India office hopes to secure many more projects in this sector in the upcoming months.

Mircom Group Newsletter

Hiller Companies and Mircom Build Stronger Relationship in USA

With Hiller branches becoming Mircom Engineered Systems’ distributors in Louisiana and Virginia the number of Hiller operations has grown to a total of eight. Hiller facilities are also located in Texas, Florida, and Alabama. Hiller installations include everything from small businesses to nuclear testing facilities, from tugboats to aircraft carriers, from gas stations to offshore oil platforms, from restaurants to food processing plants.

Events

International Security Conference West- April 6-8, 2011Sands Expo CentreLas Vegas

MCEE- April 20-21, 2011Place BonaventureMontreal

National Fire Protection Association Conference- June 12-15, 2011Boston Convention & Exhibition CentreBoston

Mircom Staff Mircom Booth

Events

Intersec 2011

Attended by: Tony Falbo, Mark Falbo, Victor Sebben, Emile Faheim

This past January The Mircom Group of Companies attended Intersec 2011 held at the Dubai International Convention and Exhibition Centre in Dubai. Intersec is the largest and most comprehensive exhibition and conference for security and safety in the Middle East. This was Mircom’s first International tradeshow outside of North America and proved to be a huge success. Intersec 2011 gave exhibitors like Mircom a unique opportunity to meet key buyers and industry professionals and to gather first-hand information about state-of-the-art technologies, techniques and services in all areas related to the global security and safety industry.

Mircom Group Newsletter

New Hires - HQ

Mircom Group Newsletter

New Hires - Branch Networks

Antoniette Carella International Debbie Kotselidis MTL Central Sales

Cyril Perin IT Sherman Edwards IT intern

Nicolas Dancause MPQ Sales Farhad Gholami Engineering

Veronique Dupuis MPQ Service Admin Stefan Biltz Engineering

France Ouellette MPQ PMA Sales Ahmad Osman Engineering

El-Housseine Arhou MPQ Purchaser Robin Pitt USA Sales

Vipul Kharva Central Service Joanna Domenis MDI Sales

Don Swift Central Service Manager Hugo Lai Engineering

Chad Silva IT David Shen Production Intern

Martin Lefebvre MPQ Service David Delavalle USA Sales

Ross Andrew NB Sales Sanga Limary Production

Jordan Boyne IT Intern Alireza Nowrouzi Production

Doug Panchyshyn Engineering Blaine Hatch NS Service Tech

Waleed Mohamed Engineering Romina Sciortino Payroll Admin

Nicolas Dancause MPQ Sales Ross Andrew NB Sales

Veronique Dupuis MPQ Service Admin Robin Pitt USA Sales

France Ouellette MPQ PMA Sales Joanna Domenis MDI Sales

El-Housseine Arhou MPQ Purchaser David Delavalle USA Sales

Martin Lefebvre MPQ Service Blaine Hatch NS Service Tech

Mircom Group Newsletter

Atlantic Canada

News from Atlantic Canada

Montreal

Exciting developments at Mircom Montreal

The Montreal office has made some significant organizational changes with the addition of five new employees as well as the promotion of some existing staff members.

Nicolas Dancause was appointed as Clerk of Counter Sales as Denis Tessier was promoted to the position of Sales Representative. France Ouelette formerly of SimplexGrinnell joined Mircom as a

Representative in Maintenance Contracts.

Elhousseine (Elos) Arhou replaced Claude Huard as Buyer. Subsequently; Claude has joined the Sales Department while Martin Lefebvre handles orders at the Counter Sale and Technical Support for customers. Melanie Monette joined as an Assistant in the Department of bids for project monitoring and order entry.

Jean-Guy Sévigny now serves as Supervisor of the Sales Department and his role combines sales as well as supervisory duties. Lastly, Clermont Huard has moved into a new role within the organization as Technical Support to Sales.

Continuous improvements in all aspects of our business are a key focus for the company and all staff is appreciated for their support and efforts in this regard.

The Mircom Group of Companies is very pleased to announce we that have expanded our presence in Atlantic Canada through the addition of Mr. Andrew Ross in the role of Mircom ES New Brunswick Sales Representative. Andrew is based in Moncton, N.B. and is responsible for Account Management and Business Development across the entire province.

USA

USA Sales Team growing

We are pleased to announce two new members of the US Sales Team. Robin Pitt joined us in February following graduation from the University of New Haven (Connecticut) with a degree in Fire Protection Engineering. Robin will be working closely with Architectural and Fire Protection Engineering firms in the Northeast and Southeast Regions of the U.S.

David Delavalle also joined Mircom in February as the Regional Sales Manager for Upper New York State and for building strong relationships with Architects, Engineers and Electrical Contractors within his region.

Mircom Group Newsletter

The development of our new Applications Engineering Department is on schedule with the deployment of both the facilities and senior technical staff required. Headed up by Paul Jewett and Angelo Porretta, the AE Dept. now occupies offices and a system ‘Rack Test’ area that is strategically located next to our main manufacturing floor and our UL product test lab.

Adding ‘horsepower’ to our Applications Engineering capabilities is significantly important to the growth of the company. Firstly, this group works with our sales force to insure that large projects are quoted as competitively as possible, using the best design practices to win more business. Secondly, the AE Dept. will ‘rack test’ large systems to provide 100% factory testing, which will lead the market in quality control. Lastly but no less importantly, this group is able to provide turn-key factory configuration and programming of systems whenever those resources are not available in the field, giving Mircom a larger available market.

You’ll be hearing about more AE Dept. developments over the coming months!

Engineering

Mircom’s ‘Applications Engineering Department’ Grows In Size and Importance!

Industry Associations

CFAA AwardLate last year the Canadian Fire Alarm Association (CFAA) recognized the Mircom Group of Companies with an Award of Excellence. This award was given to the Mircom Group for its support of the CFAA through the participation of Mircom staff on the CFAA’s Education Committees as well as well as their nationwide technical seminars an training programs. From education to engineering, from industry training to codes and standards, Mircom was recognized as a volunteer extraordinaire.

CFAA acknowledged that Mircom has taken an active leadership support in advancing the Mission, Goals and Objectives of the CFAA since their inception in 1991. CFAA acknowledged Mircom’s outstanding contributions to the Fire Alarm and Life Safety Industry, which spans globally beyond CFAA and Canada.

Mircom Group Newsletter

Industry Associations

Mircom proud to join the SFPE Corporate 100

Mircom was recently accepted as a member of the SFPE Corporate 100. The mandate of the SFPE Corporate 100 Program is to strengthen the relationship between industry and the fire protection engineering community. Membership in the program recognizes companies who support the objectives of SFPE and have a genuine concern for the safety of life and property from fire.

Mircom is the only corporate 100 member who is both a manufacturer of life safety systems and privately owned.

© 2011 Mircom Group of CompaniesTo contribute content to the next issue of the newsletter please email Shakun Ohri, Marketing Coordinator – sohri@mircom.com

Mircom was recently audited by the Workplace Safety and Insurance Board. After several months of preparation, a Work Well audit was conducted by the board during December 2010. The purpose of the audit was to measure Mircom’s Health and Safety program against a strict set of criteria established by the Province of Ontario.

It is with great pleasure that we report Mircom successfully passed the audit- something that we are advised is very difficult to achieve on a first audit.

Health and Safety

Workplace Safety and Insurance Board

Did you know?

Mircom ES, Halifax

Our newest Mircom ES branch is in Halifax, NS where John Harlow and Leo Baker oversee daily operations.