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Page 1 of 36 Ministry of Manpower OTE Overtime Exemption Application Online Help Contents 1. Accessing OTE.............................................................................................................................. 2 2 OTE Dashboard ............................................................................................................................ 7 2.1 Message List .......................................................................................................................... 8 2.2 Application List....................................................................................................................... 8 2.3 Create a New Application ..................................................................................................... 9 2.4 Delete ................................................................................................................................... 10 2.5 Pagination Controls ............................................................................................................. 11 2.6 Quick Link ............................................................................................................................ 11 2.7 Font Resizer......................................................................................................................... 12 2.8 Breadcrumb ......................................................................................................................... 12 3 Create a New Application ........................................................................................................... 13 4 User Profile .................................................................................................................................. 30 4.1 Add new user ....................................................................................................................... 31 4.2 Update user ......................................................................................................................... 33 5 View All Transactions History .................................................................................................... 35

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Page 1 of 36

Ministry of Manpower

OTE – Overtime Exemption Application

Online Help

Contents

1. Accessing OTE .............................................................................................................................. 2

2 OTE Dashboard ............................................................................................................................ 7

2.1 Message List .......................................................................................................................... 8

2.2 Application List....................................................................................................................... 8

2.3 Create a New Application ..................................................................................................... 9

2.4 Delete ................................................................................................................................... 10

2.5 Pagination Controls ............................................................................................................. 11

2.6 Quick Link ............................................................................................................................ 11

2.7 Font Resizer ......................................................................................................................... 12

2.8 Breadcrumb ......................................................................................................................... 12

3 Create a New Application ........................................................................................................... 13

4 User Profile .................................................................................................................................. 30

4.1 Add new user ....................................................................................................................... 31

4.2 Update user ......................................................................................................................... 33

5 View All Transactions History .................................................................................................... 35

Page 2 of 36

1. Accessing OTE Steps:

1. Access OTE from MOM eService website.

http://www.mom.gov.sg/eservices

And search for the “Apply for overtime exemption”.

Figure 1

For quick access, use may want to bookmark the following URL:

http://www.mom.gov.sg/eservices/services/apply-for-overtime-exemption

Clicking on “Apply for overtime exemption” link will redirect user to following information page:

Page 3 of 36

Figure 2

Page 4 of 36

2. Access via SingPass

2.1 Click on ‘Apply for Overtime Exemption with SingPass” will redirect to Sing pass

login page.

Prerequisite: Please ensure that you have a valid SingPass ID and authorized access to the

system. Should you encounter any problem logging into OTE, please contact LRD to assist you.

Figure 2 -Singpass

2.2 Enter both your SingPass ID and SingPass and click the button ‘Login’.

3. Access via CorpPass

3.1 Click on ‘Apply for Overtime Exemption with CorpPass” will redirect to CorpPass login

page.

Prerequisite: Please ensure that you have a valid UEN/Entity ID,CorpPass ID ,Password and

authorized access to the system. Should you encounter any problem logging into OTE, please

contact LRD to assist you.

Page 5 of 36

Figure 3 -Corppass

3.2 Enter your UEN/Entity ID, CorpPassID and password and click the button ‘Login’.

The following ‘OTE Dashboard’ page will be displayed.

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Figure 4

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2 OTE Dashboard The following ‘OTE Dashboard’ page is displayed after successful authentication via SingPass.

Refer to Section 1.

Figure 5

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2.1 Message List

With reference to Item 1 in Figure 5, the message list page will

Display a list of all messages send to the case officers to date.

List messages sorted in ascending order of send date by default.

2.2 Application List

Display a list of all applications submitted by user to date.

List only drafts created after the implementation of OTE.

List applications sorted in ascending order of submission date by default.

Upon clicking on the header, sort the list by the values (either ascending or descending

order) under the column, followed by submission date.

Upon clicking on a draft link, redirect the user to the registration page which is pre-populated

with previously saved entries.

Upon clicking on a submitted application reference number link, it will display the application

form in a separate new window. Refer to Figure 31.

Upon clicking on a case officer name link, it will display the Send Message to Case Officer

page. Refer to Figure 6.

Figure 6

Page 9 of 36

Enter the Message and click on the ‘Send’ button, a pop up window will be displayed as

below. The message will be displayed in the Message List. (Refer to Figure 5 , Item 1).

Figure 7

Upon clicking on View Upload Files link, it will display the summary of document uploaded.

Figure 8

2.3 Create a New Application

With reference to Item 3 in Figure 5, the ‘Create a Copy’ feature allows user to register a new

application. Refer to Section 3.

Page 10 of 36

2.4 Delete

With reference to Item 4 in Figure 5, the ‘Delete’ button allows a user to delete drafts saved in

the system.

Figure 9

Note: This feature is not applicable for applications which have been submitted to MOM.

Steps:

1. Select previously saved drafts from the list.

Tip: Allows multiple selections.

2. Click on the Delete Button.

3. A pop up window as below will display, click on ‘OK’ to delete the selected item(s).

Click on ‘Cancel’ to cancel the deletion.

Figure 10

Page 11 of 36

2.5 Pagination Controls

With reference to Item 5 in Figure 5, the pagination controls allow user to traverse through the

pages in the application list.

Figure 11

Tip: The list can only accommodate up to 4 records per page. It will be easier to search by

sorting the list first, before traversing through the pages.

2.6 Quick Link

With reference to Item 6 in Figure 5, the quick links will be available throughout OTE (on any

transaction).

Figure 12

View Transaction History: Allows user to quickly return to OTE Dashboard (main page) at

any point of transaction.

Logout: Allows user to end the session securely and return back to MOM website.

Page 12 of 36

2.7 Font Resizer

With reference to Item 7 in Figure 5, the font resizer allows user to resize the page contents to

their preferred font size.

Figure 13

Tip: Similar to Quick Links, they will be available throughout OTE at any point of transaction.

2.8 Breadcrumb

With reference to Item 8 in Figure 5, the breadcrumb is a navigation trail of previously accessed

MOM websites to reach OTE.

Figure 14

Tip: If the user wants to continue using OTE, do not click on the trails as it will log the user out

and end the session.

Page 13 of 36

3 Create a New Application

The following ‘Important Notes’ page is displayed after clicking on the button ‘Create a new

Application’. Refer to Item 3 in Figure 5.

Note: Clicking on the ‘Download’ button will download a copy of corresponding document.

Clicking on any hyper link will open respective site link in a new tab.

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1. Click on the ‘Continue’ button (Refer to Figure 15), the following ‘Company Details’ page

will be displayed.

Figure 15

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Tip:

Click on the ‘Cancel’ link to cancel the application and return to the previous page. Click on the ‘Reset’ link to clear the entered details on the current form. Click on the ‘Save As Draft’ to save the application details before submission.

Steps:

2. Enter all mandatory fields. When ‘Security’ is chosen as Type of undertaking, message

Figure 15-Type of Undertaking will be displayed.

Figure 15-Type of Undertaking

Note: If the company is unionized, automatically ‘Name of Union’ will be auto populated.

3. If you click on ‘Get address’ button on ‘Company Details’ page after entering the Postal

Code (Refer to Figure 15), if there is an address found for this Postal Code, the

company address will be loaded into Text Box. If no address found for this Postal Code,

there is a pop up window as below.

Page 16 of 36

Figure 17

4. If you click on ‘Save As Draft’ button, a pop up window will be displayed. Click on the

‘OK’ to save the form details before submission. You will see the message showing the

draft record saved successfully.

Figure 18

5. Click on the ‘Continue’ button (Refer to Figure 15), the following ‘Application Details’

page will be displayed.

Page 17 of 36

Figure 19

6. Select the Type of Exemption. Depending on the Type of Exemption, the content of

Application Details will vary.

Page 18 of 36

Figure 20-Type of Exemption (Overtime exceeding 72 hours per month)

Page 19 of 36

Figure 21-Type of Exemption (Work hours exceeding 12 hours per day)

Page 20 of 36

Figure 22-Type of Exemption (Overtime exceeding 72 hours per month &Work hours

exceeding 12 hours per day)

Page 21 of 36

7. Select & Enter the all mandatory fields for Application Details and Classification of

Employees Requested to Work Overtime details.

8. Click on the ‘Continue’ button (Refer to Figure 19), the following ‘Declartion’ page will be

displayed.

Figure 23 – A (For ‘Security’ type of undertaking)

Page 22 of 36

Page 23 of 36

Figure 23 – B (For ‘Non-Security’ type of undertaking)

Note: ‘Risk Assessment details’ section is made visible only when the ‘Type of Undertaking’ in

company details tab is selected as ‘Non-Security’

8. . Select & Enter the all mandatory fields for ‘Declaration’ and ‘Details of affected

employees’

Figure 24

Note : Have your union’s view been sought field is displayed, when a ‘Name of Union’ is

selected under ‘Company Details’ tab. Further, if ‘Yes’ option is selected message

notification appears as shown in Figure 24.

9. Enter the all mandatory fields and click on ‘Continue’ button (Refer to Figure 23), the

following ‘Supporting Documents’ page will be displayed.

Page 24 of 36

Figure 27-A (For ‘Non-Security’ type of undertaking)

Page 25 of 36

Figure 27-B (For ‘Security’ type of undertaking)

10. Click on ‘Browse’ button to browse the file you want to upload.Click on ‘Upload’ button to

upload the file.

11. After file uploaded successfully, it will show the uploaded file description and name. If

you want to delete the uploaded file, you can click the ‘Delete’ link.

Page 26 of 36

Figure 28

12. Click on the ‘Continue’ button (Refer to Figure 27). The following ‘Review & Submit’

page will be displayed.

Page 27 of 36

Figure 29

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13. Clicking on the ‘Make Changes’ button will redirect the user to the respective tab, for the

necessary amendment.

14. Click on ‘Print Draft’ button to print the draft out.

15. Click on the ‘Submit’ button, the following acknowledgement page will be displayed.

Figure 30

16. Click on the ‘Print Acknowledgement’ button to print the acknowledgement form.

Note: User must remember to print the acknowledgement.

17. Click on the ‘View Transaction History’ button to return to the OTE Dashboard (Refer to

Section 2).

18. Click on the ‘Print Notification Form’ button, the Notification Form will be displayed on a

new window (Refer to Figure 31).

Page 29 of 36

Figure 31

Page 30 of 36

4 User Profile Follow the steps below to update user profile.

Prerequisite: User must logon to OTE. Refer to Section 2.

Figure 32

Steps:

1. Click on the link ‘Update User Profile’.

2. The following page will be displayed.

Note: Page content displayed is dependent on the access rights granted to the user.

Figure 33 (Administrator View)

As an Administrator, the user will be able to

1. View other profiles (i.e. other administrators and representatives) in the union.

2. Toggle the list between Active, Inactive or Both

3. Add New User (only representative)

4. Add New User (only representative)

Page 31 of 36

Figure 34 (Representative View)

As a representative, the user will be able to

1. View only his/her own profile

2. Edit his/her own profile details

4.1 Add new user

Note:

1. Only administrator can create and/or add new user representative accounts. Request

for new administrator account has to be raised with LRD.

2. Accounts can only be created under the same union which the administrator is

representing.

3. Representative must have at least one active statutory appointment registered with the

Registry of Trade Unions (RTU). For more details, please contact LRD.

Page 32 of 36

Steps: (As Referred from Figure 33)

1. Click on the ‘Add New User’ button. The following page will be displayed.

Figure 35

2. Enter the representative details.

3. Click Save and the following acknowledgement message will be displayed.

Figure 36

Page 33 of 36

4.2 Update user

Note:

1. Only Administrator can activate/deactivate representative accounts.

2. Administrator can update details of representatives of the same union.

3. Representative can only update his/her own user profile details.

Steps: (As Referred from Figure 33)

1. Click on the ‘User ID’ link.

Figure 37

2. The following page is displayed. Current details of the account are shown.

Figure 38

Page 34 of 36

3. Click on the ‘Edit’ button. The following page is displayed.

Figure 39

4. Update the representative details.

Note: If the user is an Administrator, the field ‘Status’ will be displayed so as to allow the

activation or deactivation of account.

5. Click Update and the following message will be displayed.

Figure 40

Page 35 of 36

5 View All Transactions History Follow the steps below to view all transaction history.

Prerequisite: User must logon to OTE. Refer to Section 2.

Figure 41

Steps:

1. Click on the link ‘View All Transaction History’ link.

2. The following page will be displayed.

Figure 42

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3. Click on the draft link, it will redirect to a specific page by case type.

Figure 43