mind the gap: state of employee engagement 2017
TRANSCRIPT
#SabamindthegapNag Chandrashekar, Product Evangelist, SABA
MIND THE GAPState of Employee Engagement
2017
#Sabamindthegap 2©2017 Saba Software, Inc.
COLLABORATION GIVEAWAY!
Tweet snippets of wisdom, quotes,
etc. using #Sabamindthega
p
Saba will randomly select one winner who tweets during the webinar
Tweet for a chance to win
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ABOUT THE SPEAKER
Nag ChandrashekarProduct Evangelist, Saba
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AGENDA
• Challenges at work • The New World of
Learning and Performance
• How Employee Engagement is tied to L&D
• The Way Forward©2017 Saba Software, Inc.
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The survey warns ofgaps between the perception and reality of talent managementprogram effectiveness.
LATEST RESEARCH
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A.YesB.Yes, but could be betterC.No
POLL
Are you satisfied with the employee engagement initiatives that are happening inside your company
today?
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How is it that employee engagement still remains so elusive to most organizations?
©2017 Saba Software, Inc.Why do nearly 70 percent of employees remain
disengaged?
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47%
Source: TheFutureOrganization.com
THE FORCES AT WORK
of today’s jobs won’t even exist in
20 years
skills required everyday KEEP
CHANGING
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engagement
collaboration
leadership
development
reskilling
accreditatio
n
certification
knowledge
sharing
compliance
Lack
of
incen
tives
diversity
enga
gemen
t
knowledge sharing
collaboration
skilling
retention
certification
engagement
CHALLENGES AT WORK
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SOURCE: Saba Software Global HR Survey 2016
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TALENT MANAGEMENT CHALLENGES
One size fits all Push similar learning materials to all employees
Expensive CoursewareSpend lots of time and $$ to create long form contentDelayed ActionTime from feedback to corrective action is too slow
Annual SurveysEpisodic, infrequent, not actionable
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WHY ARE TALENT PROCESSES NOT EFFECTIVE?
• Employees don’t have a voice or say in development initiatives
• Learning options don’t seem to be co-related to the needs of the business
• Feedback from Managers/Leaders is not timely.• Employee Surveys tend to be very infrequent.• A healthy skepticism about any follow-ups based on the
survey responses. 13©2017 Saba Software, Inc.
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The changing world of learning and
performance
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ON TECHNOLOGY WE CAN ALL AGREE
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What modern employee experience do you feel like your organization could adopt better?
Mobile
Personalization
Content ( video, bite sized…)
Feedback
Social and Collaboration
Other (please comment in the text chat and we will read out loud)
POLL
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CONSUMERIZATION OF LEARNING
#1- Anywhere, anytime, mobile-ready learning
#2 – Bite-sized, video content
#3 – Social/Collaborative learning
#4 – Content Aggregation & Curation
#5 – Intelligent Recommendations
#6 – Continuous calibration, adaptive paths
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MODERN LEARNING
SOURCE: Bersin by Deloitte
From learning management to learning experiences
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REAL-TIME FEEDBACK IS EVERYWHERE
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Learning and Development
fosters employee
engagement
Regular engagement and
feedback make learning
programs better
WE DON’T NEED TO PICK SIDES!!
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Employee Survey and Feedback
Tools
Traditional Talent Management
Platforms
• Disconnected from other systems and processes
• Data orphaned as soon as it is collected
• Lack real-time feedback and assessment capabilities
• No way to measure immediate or long-term impact
MIND THE ENGAGEMENT GAP
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• Proactive - the system does the work for you, calibrating and taking actions
• Dynamic – constantly crunching user/usage inputs and actions
• Personalized – no two users/groups get the same recommendations/questions
• Engaging – the more you interact, the better the system works for you
ENGAGEMENT AT THE HEART OF TALENT PLATFORMS
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The way forward
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This new market… is brand new, growing fast, and likely to become a billion dollar + market in the next few years.
A GROWING MARKET:Employee Engagement, Feedback, and Culture
Already companies spend more than $1 billion on annual engagement surveys, and most tell me these are not worth the effort any more. While the annual survey has become an institution in most big companies, I believe they will be replaced by these pulse and “always on” systems fairly quickly in the next few years and the incumbent engagement survey vendors may not survive.”
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GIVE EMPLOYEES A REASON TO STAY
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SIMPLE STEPS FOR EFFECTIVE ENGAGEMENT
Michael RochelleChief Strategy OfficerBrandon Hall Group
Select the “right” tools and systems for your company
A feedback tool that’s tightly connected to organizational and employee performance, at the heart of a Talent Management Suite? That can move the needle.”
Ideally it should be integrated/part of larger talent suite
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Collaborate with/Empower org leaders to setup regular, frequent check-ins, feedbacks and/or surveys/polls
• Can be periodic and/or event triggered
• Start small. Pilot with small teams or divisions before expanding it to larger groups ©2017 Saba Software, Inc.
SIMPLE STEPS FOR EFFECTIVE ENGAGEMENT
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SIMPLE STEPS FOR EFFECTIVE ENGAGEMENT
Ensure a follow up process with the leaders and managers so that there is clear communication and action based on survey data
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• Take the opportunity to re-think your learning strategy
• Bite-sized, Video-centric and Mobile ready content will foster more interest and engagement in development initiatives
©2017 Saba Software, Inc.
SIMPLE STEPS FOR EFFECTIVE ENGAGEMENT
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Continuous learning and development
Engaged, high performance
business
MAKE THE CONNECTION
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LEARN MORE ABOUT SABA
Requesta demo
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We will be sending you a copy of the 2017 State of Employee Engagement Report
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QUESTIONS?
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Thank You