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MILogin Forgot Password & User ID Instructions

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Page 1: MILogin Forgot Password & User ID Add Title Instructions€¦ · Table of Contents Forgot Password Instructions Recovery Methods Email (slides 6-16) Mobile (slides 17-28) Security

Add Title

MILogin

Forgot Password & User ID

Instructions

Page 2: MILogin Forgot Password & User ID Add Title Instructions€¦ · Table of Contents Forgot Password Instructions Recovery Methods Email (slides 6-16) Mobile (slides 17-28) Security

Table of Contents

Forgot Password Instructions

Recovery Methods Email (slides 6-16)

Mobile (slides 17-28)

Security Questions (slides 29-38)

Forgot User ID Instructions

Recovery Method (slides 39-49)

Provider Resources

Page 3: MILogin Forgot Password & User ID Add Title Instructions€¦ · Table of Contents Forgot Password Instructions Recovery Methods Email (slides 6-16) Mobile (slides 17-28) Security

Forgot Password Instructions

Recovery Methods• Email• Mobile• Security Questions

Page 4: MILogin Forgot Password & User ID Add Title Instructions€¦ · Table of Contents Forgot Password Instructions Recovery Methods Email (slides 6-16) Mobile (slides 17-28) Security

Open your web browser (e.g. Internet Explorer, Google Chrome, Mozilla Firefox, etc.)

Enter https://milogintp.Michigan.gov into the search bar

Enter the User ID

Click Forgot your password?

Page 5: MILogin Forgot Password & User ID Add Title Instructions€¦ · Table of Contents Forgot Password Instructions Recovery Methods Email (slides 6-16) Mobile (slides 17-28) Security

Enter the User ID

Answer the Verification Question

Click Next

Page 6: MILogin Forgot Password & User ID Add Title Instructions€¦ · Table of Contents Forgot Password Instructions Recovery Methods Email (slides 6-16) Mobile (slides 17-28) Security

Select the password recovery option

Please note: Recovery options displayed will be based upon options selected when the MILogin

account was created

Click Next

Page 7: MILogin Forgot Password & User ID Add Title Instructions€¦ · Table of Contents Forgot Password Instructions Recovery Methods Email (slides 6-16) Mobile (slides 17-28) Security

Email Method

Page 8: MILogin Forgot Password & User ID Add Title Instructions€¦ · Table of Contents Forgot Password Instructions Recovery Methods Email (slides 6-16) Mobile (slides 17-28) Security

Select the Email option

A PIN will be sent to the email address on file for the MILogin account

Click Next

Page 9: MILogin Forgot Password & User ID Add Title Instructions€¦ · Table of Contents Forgot Password Instructions Recovery Methods Email (slides 6-16) Mobile (slides 17-28) Security

This is a sample email sent including the PIN

Page 10: MILogin Forgot Password & User ID Add Title Instructions€¦ · Table of Contents Forgot Password Instructions Recovery Methods Email (slides 6-16) Mobile (slides 17-28) Security

Enter PIN

Click Next

Page 11: MILogin Forgot Password & User ID Add Title Instructions€¦ · Table of Contents Forgot Password Instructions Recovery Methods Email (slides 6-16) Mobile (slides 17-28) Security

Enter a new password following the password guidelines

Click Submit

Please note: an error message will appear if the password entered has been the same password

used within the last three passwords

Page 12: MILogin Forgot Password & User ID Add Title Instructions€¦ · Table of Contents Forgot Password Instructions Recovery Methods Email (slides 6-16) Mobile (slides 17-28) Security

The password has been reset

Click Login to return to the MILogin sign in page

Page 13: MILogin Forgot Password & User ID Add Title Instructions€¦ · Table of Contents Forgot Password Instructions Recovery Methods Email (slides 6-16) Mobile (slides 17-28) Security

Enter your User ID and newly created Password

Click Login

Page 14: MILogin Forgot Password & User ID Add Title Instructions€¦ · Table of Contents Forgot Password Instructions Recovery Methods Email (slides 6-16) Mobile (slides 17-28) Security

You will be directed to your MILogin Home Page

Click CHAMPS

Page 15: MILogin Forgot Password & User ID Add Title Instructions€¦ · Table of Contents Forgot Password Instructions Recovery Methods Email (slides 6-16) Mobile (slides 17-28) Security

Click Acknowledge/Agree button to accept the Terms & Conditions to get into CHAMPS

Page 16: MILogin Forgot Password & User ID Add Title Instructions€¦ · Table of Contents Forgot Password Instructions Recovery Methods Email (slides 6-16) Mobile (slides 17-28) Security

Select the Billing NPI from the Domain dropdown

Select the appropriate profile (for example full access, limited access, etc.)

Click Go

Page 17: MILogin Forgot Password & User ID Add Title Instructions€¦ · Table of Contents Forgot Password Instructions Recovery Methods Email (slides 6-16) Mobile (slides 17-28) Security

Once logged in you will be directed to the Provider Portal page

Page 18: MILogin Forgot Password & User ID Add Title Instructions€¦ · Table of Contents Forgot Password Instructions Recovery Methods Email (slides 6-16) Mobile (slides 17-28) Security

Mobile Method

Page 19: MILogin Forgot Password & User ID Add Title Instructions€¦ · Table of Contents Forgot Password Instructions Recovery Methods Email (slides 6-16) Mobile (slides 17-28) Security

Select the Mobile option to send a text message to the mobile number on file

Click Next

Page 20: MILogin Forgot Password & User ID Add Title Instructions€¦ · Table of Contents Forgot Password Instructions Recovery Methods Email (slides 6-16) Mobile (slides 17-28) Security

After clicking next the text message will be sent

Page 21: MILogin Forgot Password & User ID Add Title Instructions€¦ · Table of Contents Forgot Password Instructions Recovery Methods Email (slides 6-16) Mobile (slides 17-28) Security

This is a sample text message that will include the PIN number

Page 22: MILogin Forgot Password & User ID Add Title Instructions€¦ · Table of Contents Forgot Password Instructions Recovery Methods Email (slides 6-16) Mobile (slides 17-28) Security

Enter PIN number from the text message

Click Next

Page 23: MILogin Forgot Password & User ID Add Title Instructions€¦ · Table of Contents Forgot Password Instructions Recovery Methods Email (slides 6-16) Mobile (slides 17-28) Security

Enter a new password following the password guidelines

Click Submit Please note: an error message will appear if the password entered has been the same password

used within the last three passwords

Page 24: MILogin Forgot Password & User ID Add Title Instructions€¦ · Table of Contents Forgot Password Instructions Recovery Methods Email (slides 6-16) Mobile (slides 17-28) Security

The password has been reset

Click Login to return to the MILogin sign in page

Page 25: MILogin Forgot Password & User ID Add Title Instructions€¦ · Table of Contents Forgot Password Instructions Recovery Methods Email (slides 6-16) Mobile (slides 17-28) Security

Enter your User ID and newly created Password

Click Login

Page 26: MILogin Forgot Password & User ID Add Title Instructions€¦ · Table of Contents Forgot Password Instructions Recovery Methods Email (slides 6-16) Mobile (slides 17-28) Security

You will be directed to your MILogin Home Page

Click CHAMPS

Page 27: MILogin Forgot Password & User ID Add Title Instructions€¦ · Table of Contents Forgot Password Instructions Recovery Methods Email (slides 6-16) Mobile (slides 17-28) Security

Click Acknowledge/Agree button to accept the Terms & Conditions to get into CHAMPS

Page 28: MILogin Forgot Password & User ID Add Title Instructions€¦ · Table of Contents Forgot Password Instructions Recovery Methods Email (slides 6-16) Mobile (slides 17-28) Security

Select the Billing NPI from the Domain dropdown

Select the appropriate profile (for example full access, limited access, etc.)

Click Go

Page 29: MILogin Forgot Password & User ID Add Title Instructions€¦ · Table of Contents Forgot Password Instructions Recovery Methods Email (slides 6-16) Mobile (slides 17-28) Security

Once logged in you will be directed to the Provider Portal page

Page 30: MILogin Forgot Password & User ID Add Title Instructions€¦ · Table of Contents Forgot Password Instructions Recovery Methods Email (slides 6-16) Mobile (slides 17-28) Security

Security Questions Method

Page 31: MILogin Forgot Password & User ID Add Title Instructions€¦ · Table of Contents Forgot Password Instructions Recovery Methods Email (slides 6-16) Mobile (slides 17-28) Security

Select the Security Questions option to answer previous selected security questions

Click Next

Page 32: MILogin Forgot Password & User ID Add Title Instructions€¦ · Table of Contents Forgot Password Instructions Recovery Methods Email (slides 6-16) Mobile (slides 17-28) Security

Enter the answers

Click Next

Page 33: MILogin Forgot Password & User ID Add Title Instructions€¦ · Table of Contents Forgot Password Instructions Recovery Methods Email (slides 6-16) Mobile (slides 17-28) Security

Enter a new password following the password guidelines

Click Submit

Please note: an error message will appear if the password entered has been the same password

used within the last three passwords

Page 34: MILogin Forgot Password & User ID Add Title Instructions€¦ · Table of Contents Forgot Password Instructions Recovery Methods Email (slides 6-16) Mobile (slides 17-28) Security

The password has been reset

Click Login to return to the MILogin sign in page

Page 35: MILogin Forgot Password & User ID Add Title Instructions€¦ · Table of Contents Forgot Password Instructions Recovery Methods Email (slides 6-16) Mobile (slides 17-28) Security

Enter your User ID and newly created Password

Click Login

Page 36: MILogin Forgot Password & User ID Add Title Instructions€¦ · Table of Contents Forgot Password Instructions Recovery Methods Email (slides 6-16) Mobile (slides 17-28) Security

You will be directed to your MILogin Home Page

Click CHAMPS

Page 37: MILogin Forgot Password & User ID Add Title Instructions€¦ · Table of Contents Forgot Password Instructions Recovery Methods Email (slides 6-16) Mobile (slides 17-28) Security

Click Acknowledge/Agree button to accept the Terms & Conditions to get into CHAMPS

Page 38: MILogin Forgot Password & User ID Add Title Instructions€¦ · Table of Contents Forgot Password Instructions Recovery Methods Email (slides 6-16) Mobile (slides 17-28) Security

Select the Billing NPI from the Domain dropdown

Select the appropriate profile (for example full access, limited access, etc.)

Click Go

Page 39: MILogin Forgot Password & User ID Add Title Instructions€¦ · Table of Contents Forgot Password Instructions Recovery Methods Email (slides 6-16) Mobile (slides 17-28) Security

Once logged in you will be directed to the Provider Portal page

Page 40: MILogin Forgot Password & User ID Add Title Instructions€¦ · Table of Contents Forgot Password Instructions Recovery Methods Email (slides 6-16) Mobile (slides 17-28) Security

Forgot User ID Instructions

Recovery Method

Page 41: MILogin Forgot Password & User ID Add Title Instructions€¦ · Table of Contents Forgot Password Instructions Recovery Methods Email (slides 6-16) Mobile (slides 17-28) Security

Open your web browser (e.g. Internet Explorer, Google Chrome, Mozilla Firefox, etc.)

Enter https://milogintp.Michigan.gov into the search bar

Click Forgot your User ID?

Page 42: MILogin Forgot Password & User ID Add Title Instructions€¦ · Table of Contents Forgot Password Instructions Recovery Methods Email (slides 6-16) Mobile (slides 17-28) Security

Enter the Email Address on file for the MILogin account

Answer the Verification Question

Click Submit

Page 43: MILogin Forgot Password & User ID Add Title Instructions€¦ · Table of Contents Forgot Password Instructions Recovery Methods Email (slides 6-16) Mobile (slides 17-28) Security

Enter the First and Last Name associated to the MILogin account

Click Submit

Page 44: MILogin Forgot Password & User ID Add Title Instructions€¦ · Table of Contents Forgot Password Instructions Recovery Methods Email (slides 6-16) Mobile (slides 17-28) Security

The user ID will be sent to the email address inputted

Click Login to return to the MILogin sign in page

Page 45: MILogin Forgot Password & User ID Add Title Instructions€¦ · Table of Contents Forgot Password Instructions Recovery Methods Email (slides 6-16) Mobile (slides 17-28) Security

This is a sample email which will include the user ID

Page 46: MILogin Forgot Password & User ID Add Title Instructions€¦ · Table of Contents Forgot Password Instructions Recovery Methods Email (slides 6-16) Mobile (slides 17-28) Security

Enter your User ID and Password

Click Login

Page 47: MILogin Forgot Password & User ID Add Title Instructions€¦ · Table of Contents Forgot Password Instructions Recovery Methods Email (slides 6-16) Mobile (slides 17-28) Security

You will be directed to your MILogin Home Page

Click CHAMPS

Page 48: MILogin Forgot Password & User ID Add Title Instructions€¦ · Table of Contents Forgot Password Instructions Recovery Methods Email (slides 6-16) Mobile (slides 17-28) Security

Click Acknowledge/Agree button to accept the Terms & Conditions to get into CHAMPS

Page 49: MILogin Forgot Password & User ID Add Title Instructions€¦ · Table of Contents Forgot Password Instructions Recovery Methods Email (slides 6-16) Mobile (slides 17-28) Security

Select the Billing NPI from the Domain dropdown

Select the appropriate profile (for example full access, limited access, etc.)

Click Go

Page 50: MILogin Forgot Password & User ID Add Title Instructions€¦ · Table of Contents Forgot Password Instructions Recovery Methods Email (slides 6-16) Mobile (slides 17-28) Security

Once logged in you will be directed to the Provider Portal page

Page 51: MILogin Forgot Password & User ID Add Title Instructions€¦ · Table of Contents Forgot Password Instructions Recovery Methods Email (slides 6-16) Mobile (slides 17-28) Security

Provider Resources

MDHHS website: www.michigan.gov/medicaidproviders

We continue to update our Provider Resources, just click on the links below: Listserv Instructions

Medicaid Provider Alerts and Resources

CHAMPS Website

Update Other Insurance NOW!

Medicaid Provider Training Sessions

Provider Enrollment Website

Provider Support: [email protected] or 1-800-292-2550

Thank you for participating in the Michigan Medicaid Program