millennial millennials got you speaker …creditcongress.nacm.org/pdfs/handouts/27062 - millennials...
TRANSCRIPT
SessionTitle
Speaker(s)DateTimeSessionNumber
CAITLIN CROMMETTJUNE 13, 20188:30A, 10:30A27062, 27072
MILLENNIALS GOT YOUDOWN?
HOW TO ATTRACT, RETAIN, & MANAGE THEM SO YOU DON’T
DOWN?
WITH YOUR HOST, CAITLIN CROMMETT (A MILLENNIAL)
MILLENNIALS GOT YOU
LOSE YOUR MIND
MILLENNIAL SPEAKER FOUNDER
CEO ACTOR
PRODUCER DESIGNER
SOCIAL MEDIA MARKETER
DOG WALKER CATERER
VOLUNTEER ADMINISTRATIVE
ASSISTANT
WHO AM I??
WHO ARE YOU
WHO ARE YOU?
BOOMERS
WHO ARE YOU
BOOMERSWant to be mentors
Want to be needed for their existing skillsHave experience to share
bossesmasters
coaches
Slower to adapt to change
WHO ARE YOU
WHO ARE YOU?
GEN X’ERS
WHO ARE YOU
GEN XMost effective managers
Work hard play hard
“Middle child”
IndependentCollaborativeGoal-oriented
Tech-savvyAdaptable
WHO ARE YOU
WHO ARE YOU?
MILLENNIALS
TEXT GEN Z
WHO ARE YOU
GEN ZJust entering workforce
Tech natives
IndependentSelf-sufficientCrave security
Instant gratification
WHO ARE YOU
THE PROBLEMMost credit managers are 50 and over
1/3 expected to retire by 2022
There is a lack of understanding amongst generations in the workforce
A MILLENNIAL IS A MEMBER OF THE GENERATION BORN BETWEEN 1982 AND 2000.
What is a Millennial?
MILLENNIALS: WHO ARE THEY
WHAT’S THE BIG DEAL
MILLENNIALS, MILLENNIALS….WHAT’S THE BIG DEAL?
83.1 MILLIONTHAT’S THE BIG DEAL.
WHO ARE YOU
THE FUTUREMILLENNIALS
25%
75%
EVERYONE ELSE
10,000 BOOMERS RETIRE EACH DAY
2025
SPOILEDENTITLED
TROPHY GENERATION
LAZY
ANNOYING
SELFISH
NARCISSISTIC
PHONE-OBSESSEDSELF-
DESTRUCTIVE
STUPIDAPATHETIC
WELL, THEY SOUND JUST GREAT.
Michael Wood, principal at 747 Insights
"FOR SO LONG, PEOPLE TALKED ABOUT THE MILLENNIALS AS HAVING HELICOPTER PARENTS, AND THEM BEING UNPREPARED, AND THEIR PARENTS DOING EVERYTHING FOR THEM,THEY WERE ENTITLED AND THEY WEREN'T HARD WORKERS. I THINK THEY SURPRISED A LOT OF PEOPLE BECAUSE THEY'RE TURNING OUT TO NOT BE THAT AT ALL."
CHANGE MAKERS DRIVEN
SELF-SUFFICIENT
GROWTH-ORIENTED
PASSIONATE
SOCIAL
SELF-AWARE
TECH-SAAVY
ENTREPRENEURIAL
SMARTEMPATHETIC
MILLENNIAL MINDSET
THE MILLENNIAL MINDSETNEED TO KNOW:
MILLENNIAL MINDSET
Millennials want:
‣ Growth within the company
‣ Personal growth
‣ Constant learning
‣ New skills
Actionable solution:
‣ Make it clear there is upward mobility
LEARN
GROW
‣ Consistent education, opportunities to learn
FOR MORE INFO, ATTEND CAITLIN’S WORKSHOP!
TIME FOR…
YOUWHAT CAN DO?!
MILLENNIAL MINDSET
ENCOURAGE STUDENT/MILLENNIAL LEADERS
MAKE PROMOTIONS MORE ACCESSIBLE
CONTINUOUS LEARNING OPPORTUNITIES
HOW CAN YOU ADJUST TO THE MILLENNIAL MINDSET?
PILLARS OF MILLENNIAL EMPLOYEES
SOCI
AL
COLL
ABO
RATI
VE
INTE
GRA
TED
PURP
OSE
-DRI
VEN
1.SOCIALSOCIAL
INDUSTRY
BRANDCOMPANY
AWAR
ENES
S
CREDIT & FINANCIAL DEVELOPMENT DIVISION
EMPLOYEE HIGHLIGHT
STORY
HOW SHEILA MAKES A DIFFERENCE AS A CFDD PROFESSIONAL
RECRUITMENT62% GET INFO ABOUT JOBS FROM SOCIAL
MEDIA
REFERRALS29% USE SOCIAL MEDIA AS PRIMARY TOOL FOR
JOB SEARCH
YOUWHAT CAN DO?!
SOLUTIONSTOP 4 WAYS FOR USING SOCIAL MEDIA IN THE WORK ENVIRONMENT
SHARE UPDATES & EMPLOYEE ACCOMPLISHMENTS
ES
ENGAGE POTENTIAL RECRUITS & YOUR COMMUNITY
ENCOURAGE REFERRALS FROM SOCIAL NETWORKSE
S SHOWCASE COOL EVENTS, STORIES & PROJECTS
FOR MORE INFO, ATTEND CAITLIN’S WORKSHOP!
We are so proud of our employees and their amazing work! We will be sharing a few updates over the next few days, so in the meantime, share with #LookatMeNACM so we can highlight you!
Chance to win! Tag us and write something you like about working at NACM for a chance to win a $200 giftcard! NOT OUTDATED…YET
MOBILE
TO GET YOUR FREE SOCIAL MEDIA TOOLKIT….
AND HELP BOOST YOUR COMPANY/
ORGANIZATION SOCIAL PRESENCE
TEXT MILLENNIALS TO 42828
2.COLLABORATIVE
WITH, NOT FOR
WORK WITH US
TEAM MINDSET
COLLABORATION
MILLENNIALS VALUE
WHAT DOES THIS MEAN FOR YOU?
Mr. Mrs. Ms.
EQUALITY
SOLUTIONS!!!
WITH, NOT FOR
HOW CAN YOU CREATE MORE OF A TEAM MINDSET?
CREATE A GROUP-LIKE EXPERIENCE AT ALL MEETINGS AND PROJECTS
EMBRACE YOUNG/NEW LEADERS ON YOUR BOARD/LEADERSHIP TEAMS
ALLOW AND ENCOURAGE IDEAS FROM ALL MEMBERS, NEW OR SEASONED
FOR MORE INFO, ATTEND CAITLIN’S WORKSHOP!
3.INTEGRATED WORKLIFE
WORK
LIFE
BALANCEINTEGRATION
LACK OF FLEXIBILITY WAS CITED AMONG THE TOP REASONS MILLENNIALS QUIT JOBS
Ernst & Young Global Generations Research
WORK LIFE BALANCE TIME VS. OUTPUT
HOW WE WORK
TIMEOUTPUT
TIME VS. OUTPUT
HOW WE WORK
TIME
OUTPUT
RESULTS ONLY WORK ENVIRONMENT WORK FROM HOME OPTIONS
REMOTE WORKING OPTIONS (TRAVEL) FLEXIBLE WORKING HOURS ONLINE WEBINARS
*MORE APPLICABLE TO MANAGEMENT/OFFICE ROLES
HOW CAN YOU CREATE A MORE FLEXIBLE ENVIRONMENT?
FOR MORE INFO, ATTEND CAITLIN’S WORKSHOP!
EMPHASIZE YOUR WORK-LIFE BALANCE 4.PURPOSE-
DRIVEN
MILLENNIALS TOP MOTIVATORS IN THEIR JOBS
SAY THAT MAKING A DIFFERENCE IS MORE IMPORTANT THAN PROFESSIONAL RECOGNITION.
84%
92%BELIEVE BUSINESSES SHOULD BE MEASURED BY MORE THAN THEIR PROFITS. ARE YOU ACTIVE IN
YOUR COMMUNITIES?
HOW CAN YOU BE MORE PURPOSE-
DRIVEN?
GIVE EMPLOYEES PURPOSE.
NOT AN ASSIGNMENT.
GET INVOLVED WITH A CHARITY/ORGANIZATION
AND MAKE IT OBVIOUS!
LET’S GET ENGAGED
RETAINMENTHOW TO ENGAGE EARLY ON
HOW TO KEEP THEM IN THE LONG RUN
THE CONTINUUMUNDERSTAND
TRUSTING THEM TO BIGGER JOBS GIVING LARGER
MANAGEMENT-LIKE ROLES EAGER TO
BECOME PART OF LEADERSHIP
TRAINING & DEVELOPMENT
ARE CRUCIAL FOR THE YOUNG FOLKS
DO YOU HAVE IT?ENTREPRENEURIALISM: IT’S OUR MIDDLE NAME
ENTREPRENEURS
ASPIRE TO BE THEIR OWN BOSS
HAVE ALREADY STARTED A SIDE
BUSINESS
70%35%
ENTREPRENEURS
CAN BE A HUGE ASSET TO YOUR COMPANY OR ORGANIZATION * IF CAPITALIZED UPON CORRECTLY!
SOWHAT? ALLOW FOR NEW IDEAS,
CONCEPTS, SUBSETS
TIME VS. OUTPUT
FEEDBACK
FACE TO FACETEXT
PHONE CALL
TIME VS. OUTPUT
FEEDBACK
FACE TO FACETEXT
PHONE CALL
x51% OF MILLENNIALS SAY THEY WOULD PREFER TO COMMUNICATE WITH A COLLEAGUE IN PERSON, AS OPPOSED TO ONLY 19% THAT PREFER EMAIL.
bentley.edu
COMMUNICATION
MENTORSHIP!
THOSE INTENDING TO STAY WITH THEIR ORGANIZATION FOR MORE THAN FIVE YEARS ARE TWICE AS LIKELY TO HAVE A MENTOR (68%), THAN NOT (32%). MENTORSHIP!REVERSE
MICRO
GROUP
TIPS & TRICKS: ENGAGEMENT
GIVE OPPORTUNITIES TO START SOMETHING AT WORK
REGULAR UPDATES TO TELL THEM WHAT THEY’RE DOING WELL, WHAT TO IMPROVE.
IMPLEMENT A MENTOR PROGRAM
ALL THAT AND YOU’RE ON YOUR WAY TO A
MILLENNIAL-FRIENDLY WORKPLACE.
EASY, RIGHT?!
FINAL TAKEAWAYS
THE BOTTOM
SOCIAL
NO MORE
BE
HAVE A
ENCOURAGE
LINE
PURPOSE
Thank you, and contact me anytime with questions!
caitlin crommett
generationalexpert
keynotespeaker&
949-632-9397