Overview Mildred Independent School District, in Cor­si cana, Texas, is a 2­A school district that is using the Retain Email archiving solution for archiving email.

ChallengeThe district has 115 mailboxes and three post offices. The director of technology for the dis­trict, Daniel Domain, explains that Retain Email has given the district peace of mind for a cost that fits its budget.

Before implementing the Retain Email solution, the two challenges facing the Mildred ISD were complying with the Freedom of Information Act and monitoring email.

Like all government agencies, the school dis­trict had to get a system in place to archive all of its emails. If someone were to come and request to see email from a particular teacher

or about a specific subject, the district would have to produce the email. Complying with this need is a top priority for the district.

Mildred ISD also had previously implemented email policies to ensure that district email was only used for appropriate purposes. While these policies were in place, the district did not have a way to monitor emails and enforce the policies.

SolutionFortunately, Retain Email met both of these re­quirements. Now with Retain Email, the district has peace of mind, knowing that every single email is stored and accessible at a moment’s notice. Retain Email also serves as a check and balance system since no email can be truly de­leted or hidden. Simply knowing that Retain Email is in place and random email checking is possible reassures Mildred ISD that email poli­cies will be followed. School administrators fre­quently use Retain Email to check up on emails.

Retain Email provides the insurance policy the district needed for its email system at an af­fordable price. “Retain is a very good archiving programme. If you’re running GroupWise®, why would you use anything else? It is economical. It works reliably. Plus, you don’t have to be an expert to use it,” says Daniel Domain, Director of Technology.

Mildred Independent School DistrictMicro Focus® Retain™ Email enables the school district to archive emails, which helps it comply with the Freedom of Information Act and enforce email policies.

At a Glance

Industry

Education

Location

United States

Challenge

The school district need an email archiving solution to comply with regulations.

Solution

Use retain Email to store every single email and to access archived emails at a moment’s notice.

Results

+ Integrated seamlessly with GroupWise+ Provided an archive solution that is easily searchable

Customer Success StoryRetain EmailRetain Unified Archiving

“All you have to do is type it in, and you can find it. Searching is very customisable.”

DANIEL DOMAINDirector of TechnologyMildred Independent School District

Brazil+55 11 3627 0900

Denmark +45 45 16 00 20

France+33 1 55 70 30 13

Germany+49 89 42094 0

Hungary +36 1 489 4600

Italy +39 02 366 349 00

Netherlands+31 172 50 55 55

Norway +47 23 89 79 80

Poland+48 22 537 5000

Portugal +351 21 723 0630

Russia+7 495 623 11 55

Spain+34 91 781 5004

Sweden+46 8 752 25 00

Switzerland+41 43 5087660

South Africa+27 011 322 8300

Micro FocusCorporate HeadquartersUnited Kingdom+44 (0) 1635 565200

www.microfocus.com

ResultsFor Mildred ISD, price was a big concern. After reviewing his options, Daniel Domain deter­mined that not only did Retain Email offer all of the features he needed, but it was afford­able as well. Its price was much less than its competitors. Additionally, Daniel had heard of Retain Email’s solid record with Micro Focus and GroupWise integration. For Daniel, run­ning Retain Email on a Linux server was also a big plus since he feels that the Linux environ­ment was stable. The Retain Email software he installed in November 2007 ran through April without the need for rebooting. “It never stopped archiving or sending notifications,” Daniel explains.

Mildred ISD has been very happy with the us­ability of the Retain Email product. Anyone can locate archived emails easily. “All you have to do is type it in, and you can find it. Searching is very customisable,” says Domain. He has also been pleased with the support provided for Retain Email. Support helped him through the setup and testing phases as well as helping him use the product.

About Retain Unified ArchivingRetain Unified Archiving provides unified ar­chiv ing of all business communication, including email, social media, and mobile communication data for case assessment

www.microfocus.com

“Retain is a very good archiving programme. If you’re running GroupWise, why would you use anything else?

It is economical. It works reliably. Plus, you don’t have to be an expert to use it.”

DANIEL DOMAINDirector of Technology

Mildred Independent School District

168­EE0357­001 | G | 06/17 | © 2017 Micro Focus. All rights reserved. Micro Focus, the Micro Focus logo, GroupWise, and Retain, among others, are trademarks or registered trademarks of Micro Focus or its subsidiaries or affiliated companies in the United Kingdom, United States and other countries. All other marks are the property of their respective owners.