migrating to unified communications with microsoft lync · data center lync server poolserver edge...

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Copyright 2012 AudioCodes, Ltd. All rights reserved. No duplication or re-broadcast without explicit permission.

Migrating to Unified Communications

with Microsoft Lync

Session #6 Branch Office

Deployments & Survivability

July 2012

The audio portion of today’s program is available via your PC speakers/headphones or by dialing: +1-719-457-6443, passcode: 679799


Housekeeping….

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• A link to the recording of today’s presentation and the slide deck will be sent in a few days via email.

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The audio portion of today’s program is available via your PC speakers/headphones or by dialing: +1-719-457-6443, passcode: 679799


Great Drawings! Nine opportunities to win!

• To enter the drawing, you must complete the survey to be presented at the end of today’s session (on-demand viewers too!)

• Drawing for Vacation Voucher will occur after the last session and be based on all survey responses collected during the webinar series

• Up to eight chances per person to with the Vacation Voucher • Drawing for the iPad will be held at the end of each month and selected from survey responses for that month • One chance per person per month for the iPad drawing • Winners will be notified via email • Only US Legal Residents are eligible • Complete drawing rules can be found at: http://www.audiocodes.com/uc-migration-series

8 x iPad 3s

$2,000 Vacation Voucher!

http://www.audiocodes.com/uc-migration-series






UC Migration with Microsoft Lync Series

Branch Office Deployments and Survivability

Call Recording and Compliance with UC Unified Messaging - Integrating the Desktop

Implementing IM/Presence/Voice & Video

Emergency Services and E911 with UC

Moving off the PBX

SIP Trunking – Turning on the Cost Savings

UC Mobility - Taking it on the Road


Today’s Presenters

Alan D. Percy Sr. Director, Marketing NA

Tarek Radi

Senior Program Manager

Alex Beletsky

Microsoft Solution Architect and Principal


Today’s Agenda

What’s Next?

Survey / Feedback Q/A

Introductions and Housekeeping

Survivability and Branch Offices - AudioCodes

Introduction to the SBA - Microsoft

A Customer Experience – Sentri

SBA Product Portfolio - AudioCodes


Vertical Markets with Branch Offices

Financial Services and

Insurance

Education Government (Federal, State

and Local)

Retail


Why Worry?

Phone Service Restored after Vandalism April 9, 2009

Some 17 hours after critical fiber-optic cables were cut by

someone who climbed down a manhole early Thursday morning,

phone service was finally restored to Morgan Hill and Gilroy and parts

of Santa Cruz and San Benito counties.

But earlier in the day it was as if time turned back a

generation. No landlines. No cell phone service. No Internet

connection or working ATMs.

If people had emergencies, they were told to run outside

and flag down passing patrol cars or drive to the nearest fire station.

Firefighters perched on a hilltop to scout for fires. Banks locked their

doors, issued handwritten receipts for deposits and allowed only one

person inside at a time.

http://www.twincities.com/mld/mercurynews/news/local/states/california/peninsula/10288440.htm?1c


Range of Architectures

Fully Centralized Fully Distributed

?


Fully Distributed Architecture

Router /

Switch

Router /

Switch

Router /

Switch

Router /

Switch

Branch #1

Branch #2

Branch #3

Branch #4

PSTN Lync

PSTN Lync

PSTN Lync

PSTN Lync

Corporate

WAN


Fully Centralized Architecture

Corporate

WAN

PSTN VoIP

Gateway

Router /

Switch

Lync

Router /

Switch

Router /

Switch

Router /

Switch

Branch #1

Branch #2

Branch #3

Branch #4


What’s Realistic?

• No one solution is perfect for all enterprises

• Hybrid Centralized / Distributed Architecture • Balancing the benefits of each

• Mitigating the risks

Fully Centralized Fully Distributed


Answer: Hybrid Architecture with Branch Appliances

Router /

Switch

Router /

Switch

Router /

Switch

Router /

Switch

Branch #1

Branch #2

Branch #3

Branch #4

PSTN SBA

PSTN SBA

PSTN SBA

PSTN SBA

Corporate

WAN

PSTN VoIP

Gateway

Lync

Branch Office Deployments and

Survivability7/17/2012

[email protected]

mailto:[email protected]

Data Center

Lync

Server

Pool

Edge

Server SBA

Branch Office

PST

N

WAN

Blade server with…

Window Server 2008 R2

+

Microsoft Lync Server 2010

Mediation Server

+

Registrar

+

PSTN Gateway

ChungHwa Telecom

http://www.lync.com

http://www.sprint.com/

http://www.lync.com/

Enterprise = 500 or more PCs

Upper Midmarket = 250 to 499 PCs

Core Midmarket = 50 to 249 PCs

Circuit

Packet

Users

Large Branch (>1000 users)

Medium Branch - (25 to 1000 users)

25

1000

Survivable Branch Server

or

Standard Edition Server &

Separate Media Gateway

SBA

v1 or v2

SBA

Data Center

Active Directory

AD & DNS

PSTN

WAN

SBAv2

0

Technician connects

to WEB based GUI,

IP Configuration.

SBA Drop Shipped

to Branch with

Software installed

Join to Domain

&

complete SW

configuration.

Start CS services.

Finish GW Config

and test PSTN

Connectivity with

temp user account.

Active

Directory

Computer

Add SBA to

the Topology.

Move Users

to the SBA.

Enable CS Replication.

SBA downloads

topology &

configuration.

Request & Assign Certs.

Lync Partner Technician

(Branch)

Lync Admin (Data Center)

Branch Office(s)

SBA receives & processes

replication

Change Normalization Rules

Change Routing Rules

Change User Policies

Lync Central Management Server

Store Configuration

Replicate to SBA

Replicated

to the SBA

Lync Admin (Data Center)

Branch

Data Center

Lync Server Enterprise Edition

Pool

Lync Server

Director

Branch Office

SBA

Bob

Active Directory

Active Directory Domain

Services

Domain Name Server

2. TLS to Director Pool. SIP Register

1. DNS SRV Query

3. https;//PoolFQDN/CertSvc

5. SIP Register

4. Certificate Replication

6. SIP-TLS* Register

200 OK

(Cert Auth)

Client caches SBA FQDN**

And IP Address

Response: (Multiple) Director Pool FQDN

Response: 401 Redirect to Cert Provisioning

Response: 301 Redirect

Primary: SBA FQDN, Backup: EE Pool FQDN

IIS - IWA Auth Get Certificate

SBA Down Users register w/Backup

registrar in the datacenter

WAN Down Branch user: No change

External: Register to pool

Normal Mode User Registers with SBA

SBA

Data Center

Lync

Server

Pool

Edge

Server

PSTN WAN

SBA

Data Center

Edge

Server

PSTN WAN

SBA

Data Center

Edge

Server

PSTN WAN

Lync

Server

Pool

Lync

Server

Pool

Features Available with WAN Down

PSTN Inbound and Outbound calls

Intra-Site calls, Inter site calls (PSTN Rerouting)

Hold, Retrieve, Transfer

Authentication, Authorization

Voicemail Deposit

Voicemail Retrieve (through PSTN)

Call Forwarding, SimulRing, Boss-Admin, Team-

call

Call Detail Records (CDR)

All 2 Party Intra Site communications

Audio Conferencing through PSTN

Contact Search Features Unavailable

Inter-site Data (IM, App Sharing, etc.)

Conferencing (IM, Video and Web)

Presence & DND based routing

Modify Presence or Change Call Forwarding

Settings

Contact List

Response Group and Call Park

WAN Up

All Features Available WAN Down

Basic Voice Features Available

Resilient Lync clients: Lync, Lync Attendant Console, Lync Phone Edition

Branch Client Media and Signaling Paths WAN Available

Media

Signaling

Intra-Branch Signaling/media don’t traverse WAN

SBA routes the call between the

users

SBA

Data Center

Lync

Server

Pool

Edge

Server

PSTN WAN

Branch PSTN Calls SBA sends call to the PSTN

No WAN involved

SBA

Data Center

Lync

Server

Pool

Edge

Server

PSTN WAN

Inter-Branch / HQ Calls Signaling/media traverse WAN

SBA routes the call to the other pool

SBA

Data Center

Lync

Server

Pool

Edge

Server

PSTN WAN

Branch User through

Edge Call Routing through SBA

WAN used for Signaling, not Media

SBA

Data Center

Lync Server

Pool Edge

Server

PSTN WA

N

Branch Client Media and Signaling Paths WAN Available

Media

Signaling

Intra-Branch Calls Two-party voice/video/IM/App Sharing

Audio Conferencing through PSTN

No Presence or Video

Conferencing

SBA

Data Center

Lync

Server

Pool

Edge

Server

PST

N WA

N

Inter-Branch/HQ Calls SBA Initiates PSTN Rerouting

Media is over PSTN (Voice Only)

SBA

Data Center

Lync

Server

Pool

Edge

Server

PST

N WA

N

Branch Client Media and Signaling Paths Media

Signaling

SBA Down Clients register w/Backup Registrar in

DC

Functionality driven by pool over WAN

No functionality loss

SBA

Data Center

Lync Server

pool Edge

Server

PST

N WA

N

External Branch User Remote user has full functionality

(excepting inbound PSTN)

through data center pool

SBA

Data Center

Lync

Server pool Edge

Server

PST

N WA

N

Branch Client Media and Signaling Paths Media

Signaling

Data Center

Lync

Server

Pool

Edge

Server

GW

Branch Office

PSTN

WAN

USB

3G/4G

3G/4G

Router

Signaling

Media

Sign Up

• Join Microsoft Connect

• Join Microsoft Partner

Network

• Sign NDA

• Get access to

interoperability

specification, test plan,

and test tool

• Complete self- test

matrix using test

tool

• Sign test / support

contract with

TekVizion

• Review self-test

results with

Microsoft and

TekVizion

•Pass formal test

with TekVizion

For detail, visit the web site at http://technet.microsoft.com/UCOIP

The Microsoft UCOIP team can be contacted at

[email protected]

• Join TSA Net

• Create Office Lync

Server Quick Start

Guide

• Provide URL for SBA

for Technet web page

• MSFT promote

qualified SBA to its

channel

Qualified Partner

Formal Test Self Test

http://connect.microsoft.com/

https://partners.microsoft.com/

https://partners.microsoft.com/

http://technet.microsoft.com/UCOIP


technet

http://technet.microsoft.com/en-us/lync/gg131938.aspx

[email protected]


http://technet.microsoft.com/en-us/library/ff799213.aspx

http://technet.microsoft.com/en-us/library/gg398849.aspx

http://lync.microsoft.com/en-us/why-choose-lync/Pages/case-studies.aspx







http://lyncuserforum.com/news/siptrunking/Ingate_Case Study_Kool Smiles.pdf











Branch Office Survivability – Real World Experiences

Alex Beletsky

Microsoft Solution Architect and Principal

2012 East Region

Partner of the Year

Northeast Partner of the Year 2012, 2011 & 2010

Only Partner to Win 3 Consecutive Years

2011 Awards Voice & VTSP

Israel - Development &

Engineering

Business since 1999

• Implement a standard IM/Presence System

for everyone in the company

• Bring Web and Audio Conferencing in-house

to realize savings

• Provide ability to integrate into Video Conferencing

platform when required

• Provide a slow migration with little to no impact on

the user base in a way where Cisco can be

decommissioned in the future without re-architecting

the solution

• Implemented Lync in line with current Cisco Environment

• Implemented reciprocal Dial plans to allow interoperability

• Enabled Lync conferencing for all employees

• Completed the project in 8 weeks from planning to fully deployed

• Implement Lync as a PBX

• Competitive situation with Cisco

• Implement a standard IM/Presence System for

everyone in the company, including UK, Europe

and China

• Bring Web and Audio Conferencing in-house to

realize savings for internal and external meetings

• Cutover over a weekend

• Upgrade Exchange to 2010 and implement UM

• Bring up Lync alongside of Cisco for testing purposes

• Implement SIP trunking for conferencing along side PRIs for inbound dialing

• Deployed local Lync pool in Europe to serve that market

• Improved employee productivity by allowing real-time access anywhere in the world without a VPN

• Replaced WebEx with Lync conferencing which is saving money every month





Migrating to Unified Communications

with Microsoft Lync July 2012


AudioCodes - Survivable Branch Appliance (SBA)

Mediant 800 Mediant 1000 Mediant 2000

Target Applications Small Branch Mid Density Applications High Density Applications

Maximum Channels 24 120 480

Maximum Registered Users 500 1,000 1,000

Supported Voice Configurations FXS, FXO, BRI, E1/T1 (Factory Configured)

FXS, FXO, BRI, E1/T1 (Field Upgradable)

E1/T1 (Software Scalability)

LAN Ports 12 ports with POE 3 ports (MSBG only) none

Voice Coders G.711, G.726, G.723.1, G.729A, GSM-FR, MS-GSM, Microsoft RTA

Supported Operation Modes Media Gateway , MSBG (WAN Access, LAN & Data Routing)

and E-SBC

Media Gateway , MSBG (WAN Access, LAN & Data Routing)

and E-SBC

Media Gateway

CPU Intel Atom 1.6 GHz Core2 Duo 1.5 GHz Core2 Duo 2.16 GHz

Fax and Modem Transport T.38 compliant (real time fax), Automatic bypass to PCM or ADPCM

Power Supply Universal 90-260 V AC Universal 90-260 V AC or redundant AC Universal 90-260 V AC or redundant AC,

or single -48 V DC

Physical 320mm x 345mm x 1U 1U high, 19-inch wide rack mount


Partners: Get started with your NFR / Lab Discount!


Our Next Session

Call Recording and Compliance with UC

Partners: August 14, 2012 End-Users: August 16, 2012 • Needs and Challenges

• Applications for Call Recording

• Compliance and Regulation

• Best Practices - SmartTAP Call Recording

• Customer Case Study


Survey Time!

$2,000 Vacation Voucher!

We appreciate your feedback!

Please complete the short survey

http://www.surveymonkey.com/s/UCMIGRATION6

8 x iPad 3s

http://www.surveymonkey.com/s/UCMIGRATION6


Q/A and To Learn More:

• Questions: Use the Q/A menu on Live Meeting

• To request immediate follow-up: www.audiocodes.com/Lync

• More on Lync solutions: • Whitepapers

• Recorded webinars

• Videos

• Datasheets/Brochures

• Social Media • LinkedIn - AudioCodes / Lync Resource Center Group

• Twitter – @AudioCodes or @AlanDPercy Booth #808

October, 2-4, 2012 Austin, TX

See us at:

http://www.audiocodes.com/Lync





Thanks!

More on Lync solutions at: www.audiocodes.com/Lync

Alan D. Percy [email protected]

Twitter: @AlanDPercy

http://www.audiocodes.com/Lync


migrating to unified communications with microsoft lync · data center lync server poolserver edge...

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