middlesex commercial banking

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Welcome We’re more than just a bank. We’re your competitive advantage.

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Page 1: Middlesex Commercial Banking

Welcome

We’re more than just a bank.

We’re your competitive

advantage.

Page 2: Middlesex Commercial Banking

A Presentationto Company name here

Date 2008

Page 3: Middlesex Commercial Banking

Customers First.That’s the Middlesex Difference andwhat will set you apart.

Page 4: Middlesex Commercial Banking

Experience

More than 95% of our business

customers would refer Middlesex

Savings Bank to

another business.

Page 5: Middlesex Commercial Banking

Experience as diverse as the clients we serve.

Page 6: Middlesex Commercial Banking

Strength

The financial strength to take you

where you want to go.

Page 7: Middlesex Commercial Banking

Strong. Stable. Growing.

Mutual, independent bank.

More than $3.5 billion in assets.

2nd largest bank based in Massachusetts.

More than $50 million legal lending limit.

Significant retail branch network in

Eastern Massachusetts.

Middlesex has the strength and resourcesto serve your business today—and in the future.

Page 8: Middlesex Commercial Banking

And we’re focused on businesses just like yours.

Expertise serving owner-managed businesses andnon-profits of all sizes, from start-ups to the well established.

Serving financing needs up to $25 million.

Offer a full range of commercial and personal bankingservices to meet the needs of our target market.

Middlesex is an experienced and trusted advisorthat's here to serve your business now and in the future.

Page 9: Middlesex Commercial Banking

Process

Unique. Customized. Sound.

That’s our approach to business

banking.

Page 10: Middlesex Commercial Banking

Service is not just a goal at Middlesex.It’s a way of life.

Provide the highest level of service throughoutour entire organization.

Always have access to decision makers.

“We know how important businesses are to our communities andwe’ve made serving your needs a priority. Middlesex strives toprovide a level of expertise and responsiveness that exceeds ourcustomers’ expectations. It’s how we’ve built our reputation andloyalty in today’s competitive banking environment.”

John HeerwagenPresident & CEOMiddlese508-315-5430x Savings Bank

Page 11: Middlesex Commercial Banking

We listen to your challengesand work with you to develop solutions.

Invest the time to learn about your business.

Develop customized solutions to meet your uniquefinancial needs.

Provide a “Transition Team” to make opening your operatingaccounts easy.

Plug you in to a network of outside business resourcesto help you reach your goals.

At Middlesex, we listen and learn about your challenge and use our resources to develop and implement creative solutions to help your business grow.

Page 12: Middlesex Commercial Banking

Responsive and streamlined.That’s our approach to credit.

Do whatever it takes to meet your deadlines.

Offer a responsive loan approval process.

Provide access to decision-makers.

Middlesex always puts our customers first and delivers the responsive credit you need—when you need it .

Page 13: Middlesex Commercial Banking

Products

Solutions as unique as the

businesses we serve.

Page 14: Middlesex Commercial Banking

Commercial Lending Services

Your Needs

Working Capital

Equipment Financing

Owner Occupied Real Estate

Management (Leveraged) Buyouts

Corporate Acquisitions

Real Estate Construction/Mortgages

Start-up Financing

Our Solutions

Revolving Lines of Credit

Term Loans

Real Estate Construction/Mortgage Loans

Acquisition Financing

Tax-Exempt Bonds

SBA & Government-Guaranteed Loans

Letters of Credit

Page 15: Middlesex Commercial Banking

The SBA and Other Government Credit Enhancements.

For borrowers with compelling business plans, but inadequate collateral.

Allows more flexible loan terms and higher advance rates.

Loans for any reasonable purpose – business acquisitions

– debt refinancing

– equipment

– real estate purchases and renovations

Expertise in working with key organizations– Small Business Administration

– U.S. Department of Agriculture

Middlesex Savings Bank has relationships with organizations willing to provide subordinated debt in tandem with conventional or credit-enhanced financing.

Page 16: Middlesex Commercial Banking

Value. Convenience. Security.That’s our unique approach to deposit processing.

Same-day availability on deposits.

A complete line of competitive business checking and depositoptions to meet any business need.

Competitive fees.

Assurance of FDIC AND DIF Insurance.

Convenient access through NYCE Shared Deposit Network.

Middlesex Savings Bank’s unique approach to deposit processing can help you both maximize cash flow and manage your banking costs.

Page 17: Middlesex Commercial Banking

Your Needs Our Solution

Information Reporting Business Online BankingAccount Analysis StatementsCheck Images

Collections& Disbursements Comprehensive ACH Services: Cash Concentration,

Payments, Payroll, TaxesWire TransferZero Balance AccountsRetail and Wholesale LockboxOnline Deposit ServiceOnline Bill Payment ServiceAuto-Advance & Paydown on Lines of CreditMerchant Credit Card ServicesBusiness VISA Check Card and ATM Card

Investments Automatic Investment Sweep

International International Wire Transfer ServicesLetters of CreditForeign Drafts

Cash Management Services

Page 18: Middlesex Commercial Banking

Investment Services

Middlesex Financial Group offers professional advice and access to a range of mutual fund and insurance providers that includes many of the best-known names in the industry.

Page 19: Middlesex Commercial Banking

Success Stories

Winning business and

long-term loyalty

Page 20: Middlesex Commercial Banking

“We’re in the tire business, but we’re

really in the service business. We try

to do it a little differently than most.

We excel in the levels of service we

give to our customers. I’ve been with

Middlesex Savings Bank for five years

I get these surprising phone calls

making sure we’re happy. You never

get that from the other guys and (my

banker) treats my business like it’s his

own. Middlesex Savings Bank is

helping us grow.”

Barry Steinberg, Owner

Direct Tire

Customer: Direct Tire and Auto Service of Watertown, Norwood, Peabody, and Natick.

Customer since: 2001Solution: A highly seasonal business, Direct Tire needed to make significant

inventory purchases well in advance of sales. To manage cash flow issues, Middlesex provided a line of credit.Success: Direct Tire has grown substantially in the last five years.

Page 21: Middlesex Commercial Banking

“The choice was easy for us…

Middlesex Savings Bank has our best

interest at heart. It’s like I always say,

the best business partner you can

have is a good bank. That’s

Middlesex.”

Bill Campbell, Owner

Green Mountain Chocolate Company

Customer: Green Mountain Chocolate CompanyCustomer since: 2002Solution: Middlesex provided a term loan to help Green Mountain’s owners

finance the purchase and relocation of their business from Vermont to Massachusetts. In 2005, when the company needed additional financing to expand operations, Middlesex delivered again.

Success: Green Mountain Chocolate is one of New England’s largest confectioners, selling more than 15 million truffles per year nationwide. Their award-winning truffles have been rated “Top 10 in the World” by Gourmet Magazine and “Top 3 in the United States” by The New York Times.

Page 22: Middlesex Commercial Banking

“Middlesex offers a unique product.

They have the size to handle a

growing company, yet they have the

service of a smaller bank. Middlesex

has handled the growth of our inventory,

as well as our staff, so all of our

financial needs have been met. It’s a

great thing to know that my banker

is behind me.”

Joe Merullo

Vice President

Tile Showcase

Customer: Tile ShowcaseCustomer since: 2003Solution: Recognizing an opportunity to expand their business in the growing

Route 9 corridor in Natick, the company turned to Middlesex when their current financial institution was unable to accommodate

them. Middlesex delivered financing to purchase the building and working capital to help the company build a fully functional show room.

Success: Their most profitable location, the Natick office allowed them to increase overall sales significantly.

Page 23: Middlesex Commercial Banking

“We’ve really become the center for

deaf education for the Commonwealth

of Massachusetts. Middlesex Savings

Bank plays an important part in

the growth of the center. Whenever

we have an initiative or a project,

we can give them a call and if there’s

a way they can help us they will.

It’s comfortable to have a strategic

partner that has all the information

that I need for financing.”

Mike Bello, Executive Director

Learning Center for Deaf Children

Customer: Learning Center for Deaf ChildrenCustomer since: 1997Solution: When the school needed to expand its capacity to provide academic excellence to deaf students, they turned to Middlesex. The Bank provided a term loan to help the Center acquire adjacent buildings and expand the campus. To assist with day-to-day financial operations, Middlesex provided a working capital to

help solve timing problems between cash receipts and payments.Success: The Learning Center for Deaf Children has grown to serve 230 students and has become the center for deaf education for the Commonwealth of Massachusetts.

Page 24: Middlesex Commercial Banking

“Middlesex has always been there

when we have had borrowing, deposit,

savings, and expansion needs. They’re

personable. They care about you. They

make you feel like you’re their only

customer.”

Jeanne McAllister

President and CEO

Metro West YMCA

Customer: Metro West YMCACustomer since: 1988Solution: As a non-profit organization the Y had unique borrowing, deposit,

and savings needs and was looking for affordable capital to expand facilities.

Success: The Y has grown to serve more than 15,000 individuals per year with activities for all ages and backgrounds. For the past 8 –10 years, they have more than doubled their operating budgets and programs in the community.

Page 25: Middlesex Commercial Banking

“Big banks don’t give you the personal

attention that you get with Middlesex.

You can call Middlesex on the

telephone and tell them you have a

problem, and they’re out here the next

day. When you have a relationship

with them, you know they’re going to

do what they say they’re going to do.”

Bob Anderson

President and CEO

The Paper Store

Customer: The Paper StoreCustomer since: 1993Solution: With an aggressive expansion strategy, The Paper Store needed a

financial institution that they could rely on. A bank that would be there to accommodate their needs today and over the long haul.Success: A family owned business, established in 1892, The Paper Store now

has 550 employees and 23 stores in Massachusetts.

Page 26: Middlesex Commercial Banking

“We understand what it means to be

a service organization. And we have

recognized very clearly that Middlesex

is all about service. Our Commercial

Banker contacts us on a very regular

basis and comes to our facilities.

It’s very nice to have that kind of

attention from your banker. We really

believe that Middlesex Savings Bank

is a role model in the banking

industry.”

Dr. Cees Wortell

Founder and CEO

Clinquest, Inc.

Customer: Clinquest, Inc.Customer since: 2003Solution: Middlesex has been able to support Clinquest’s growth from a local

enterprise to a global presence, helping provide international cash flow in the company’s efforts to develop drugs globally.

Success: Established in 1998, Clinquest is headquartered in Boston and has offices in Amsterdam, the Netherlands, and Singapore with

Activities in Asia, Sydney and other Australian cities, and New Zealand.

Page 27: Middlesex Commercial Banking

“Our commercial banker met with our

CFO and asked ‘how can we fit the

banking programs to your needs?’ It’s

like they were going to customize the

banking relationship to our needs.”

Larry Fishman

Founder and President

Fishman Transducers

Customer: Fishman TransducersCustomer since: 2005Solution: At their most accelerated period of the company, the company came to Middlesex to acquire the tools they needed to help them accomplish growth.Success: Fishman has become a recognized brand on larger retail items like

amplifiers and digital products. Major artists like James Taylor, Eric Clapton, and Pete Townsend use Fishman products. Product lines

are expanding rapidly and the company has just introduced its first digital product.

Page 28: Middlesex Commercial Banking

“Over the last decade, Middlesex has

helped us transform our business to

a successful business model that has

survived and grown substantially

during a period of tremendous

industry consolidation. Working with

the same banker over those years,

we’ve built a strong, long-term

relationship on which we can rely.”

Alan J. Rose

President

FCG Inc.

Customer: Form Centerless Grinding, Inc.Customer since: 1996Solution: Middlesex has been able to support FCG’s complete banking needs

from operating accounts to equipment financing to business acquisition financing.Success: Since teaming with Middlesex, FCG has grown five fold and is now

one of the largest precision grinding and lapping providers in the North East.

Page 29: Middlesex Commercial Banking

People

While others focus on building

sales, we focus on building

relationships.

Page 30: Middlesex Commercial Banking

A dedicated team behind you.

David G. FalwellExecutive Vice President & Senior Loan Officer

35-year career in Banking and Management Consulting.

Responsible for MSB’s commercial and consumer lending. Prior to joining MSB, served as CEO for Omega Performance Corp, a consulting and training company to the Banking industry, and as Managing Director for Omega’s Asia Pacific office in Sydney, Australia. Formerly EVP at Fleet Bank of Massachusetts and Bank of New England where he was Chief Credit Policy Officer, President of New England Commercial Finance Corp. and EVP, Specialized Industries.

Community service includes Board positions with the Metrowest Chamber of Commerce, The Center for the Arts in Natick, ESL Framingham, and the Thyroid Foundation of America. Serves on the Credit Committee of the Massachusetts Bankers Association. He also serves on the Board of the New England Certified Development Corporation, a certified SBA 504 lending institution.

Served as a Captain in the US Army during the Vietnam conflict.

BS cum laude from Boston College, MBA with distinction from Indiana University.

Page 31: Middlesex Commercial Banking

A dedicated team behind you.

Patrick K MurphyAssistant Vice President, Commercial Banking Group

13-year career in Banking & Finance

Joined Middlesex Savings Bank in January 2010 from Citibank N.A., where he was a VP in the middle-market corporate banking group. Prior to Citibank, Patrick worked in the commercial banking group at PNC Bank and Tucker Anthony, where he was VP of over-the-counter trading for nine years specializing in the bank and thrift stocks.

Patrick sits on the Board of Junior Achievement – Northeast, where he is actively involved in mentor and fundraising programs. In addition, he is involved with the MS Society and the MDA. He lives in Wrentham with his wife Michelle and soon to be first child.

Brief stint as a semi-pro hockey player in the ECHL

BS summa cum laude Northeastern University majoring in finance, MBA from the University of Rochester’s Simon Graduate School of Business majoring in finance and accounting.

Page 32: Middlesex Commercial Banking

A dedicated team behind you.

Kerry C. MorganVice President, Cash Management

17-year career in commercial banking with eight years expertise focused on cash management.

Prior to joining MSB, Kerry served as Vice President and Business Services Division Manager for Flagship Bank and Trust Company, where she was responsible for managing the sales and service of cash management, merchant credit card, and payroll services.

Education includes a Bachelor of Arts degree from Williams College.

Nationally endorsed as a Certified Treasury Professional and a member of the Association for Financial Professionals and the Treasury Management Association of New England.

Page 33: Middlesex Commercial Banking

Thank you for theopportunity to share with youhow Middlesex Savings Bankcan help your business gaina competitive advantage.