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IIAC Mid-Year Convention Program Book Aqua Turf Club Plantsville, CT November 14, 2013

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IIAC Mid-Year

Convention

Program Book

Aqua Turf Club

Plantsville, CT

November 14, 2013

2013 - 2014

Michael Gergler, CIC Chairman

Wilcox & Reynolds Insurance, LLC, Storrs

Jim Suzio, CIC Chairman-Elect

Suzio Insurance Center, Inc., Meriden

Kim McGillicuddy, CPCU Treasurer

Pierson & Smith, Inc., a division of First Niagara Risk Management, Norwalk

Jared Carillo, CIC Secretary

Charles S. Carillo Insurance, Windsor Locks

Jay Byrnes, CIC State Director

Byrnes Agency, Inc., Dayville

Tom Wilson Immediate Past Chairman

The Wilson Agency, Inc., Shelton

Mike Rivers, AAI Executive Committee

Tracy-Driscoll & Co., Inc., Bristol

Mary Pursell, CPCU Executive Committee

Abbate Insurance Agency, New Haven

William Pierz, CIC Executive Committee

Shoff Darby Companies, Inc., Norwalk

EXECUTIVE COMMITTEE OFFICERS

Welcome!

On behalf of the Independent Insurance Agents of Connecticut, I welcome you to the 2013 IIAC Mid-Year Convention. We appreciate your attendance at the convention this year and hope that you enjoy the program. The morning program is approved for 3 LRE CE credits. There is also ample time for you to visit our exhibitors before the morning program begins and during the break at noon. We urge you to visit all of our exhibitors as you will have the opportunity to learn about the numerous programs and services to assist you in your agency management. Member agents will also become eligible to win our grand door prize of $500 once they have visited all exhibit booths and have turned in their completed punch card. Thank you for attending the convention and enjoy your day.

Mike Gergler, CIC Chairman IIAC

NAME BADGES

Your name badge serves as your admission pass to the exhibit hall, the morning business program and lunch. Please be sure to wear it at all times.

DOOR PRIZES

Member agents who have checked in and are present in the exhibit hall will be eligible to win a $100 cash door prize to be drawn every 15 minutes between 8:00 AM and 9:00 AM. All member agents were given a $500 Main Door Prize ticket upon checking in at the registration desk. When visiting the exhibit booths, please be sure to have your ticket punched. Once you have visited all of the booths and have all of the booth numbers on your ticket punched, you can enter the $500 drawing. The ticket box is located on the registration desk. The door prize will be drawn at the close of lunch.

GENERAL INFORMATION

CE CREDITS

All participants wishing to receive continuing education credit must sign-in at the start of the morning program. Sign-in sheets will be located on the tables in the Morning Business Program and will be collected at the start of the session. If you do not sign the sign-in sheet on the day of the convention you will NOT receive the CE credit.

Participants are required to remain in the room for the entire program in order to receive credit. Continuing Education certificates will be e-mailed to all complying participants within 3 weeks after the convention.

CHECKING YOUR CE CREDITS

Transcripts can be obtained by accessing www.sircon.com. Once on the website, select “Look Up Education Courses / Credits” located under “Quick Start for Agents & Agencies.” This will bring you to an “Inquiries” page. Select “Continuing Education Transcript Inquiry.” Select “Connecticut” from the drop-down menu. Enter your license number and last name and click “submit.” You will now be able to view and print your transcript. Please note that transcripts are only accessible using producer license numbers.

GENERAL INFORMATION

8:00 AM – 9:15 AM Exhibit Hall Open

Coffee & Danish provided courtesy of

MiddleOak

$100 Door Prize – drawn every 15 minutes

9:15 AM – 11:50 AM Morning Business Session

Kay’s Pier South

Scheduled Speakers

Welcome and Chairman’s Report Michael Gergler, CIC

IIAC Chairman Wilcox & Reynolds Insurance, LLC

Storrs, CT

Insurance Department Report Thomas B. Leonardi

Connecticut Insurance Commissioner

IIABA – A View from our National Association Thomas J. Minkler, CIC

IIABA Chairman Clark-Mortenson Agency

Keene, NH

Access Health CT Phil Boyle

Business to Business Outreach Manager Connecticut Health Insurance Exchange

PROGRAM

(Continued)

Insurance Industry Panel Moderator

Michael Gergler, CIC IIAC Chairman

Robert Bordeaux, CPCU, ARM Northeast Branch Manager

QBE North America – Middle Market

Bill Purmort Chairman of the Board and President Central Mutual Insurance Company

Raymond J. Sprague, CPCU

Senior Vice President – Small Commercial The Hartford

12:00 PM – 1:00 PM Exhibit Hall Open

1:00 PM – 2:00 PM

Lunch

MAIN DOOR PRIZE - $500 CASH Sponsored by

InsurBanc

PROGRAM

Please refer to the floor plan provided in your registration packet for the exhibit booth numbers and locations. The floor plan may contain additional exhibitor booths.

American Institute for CPCU

American Integrity Restoration

AmTrust Insurance

AmWINS Group

Applied Systems, Inc.

Applied Underwriters

Auto Glass of New England, LLC

B.H. Burke

Belfor Property Restoration

Berkshire Hathaway Guard Ins. Co.

Capital Premium Financing

Coastal Agents Alliance

State of Connecticut Insurance Department

Connecticut Underwriters, Inc.

EXHIBITORS

(Continued)

Crystal Restoration Services

Crystal Restoration Services of CT

Disaster Restoration Services

The Entrepreneur Circle, LLC

Enviro Clean Inc.

EZLynx

FIRST Insurance Funding

FutureComp

Independent Insurance Agents of CT Programs & Services

Insurance Agency Accounting & Bookkeeping

JN Phillips Auto Glass

Kapura General Contractors

Maritime Program Group

Mass Mutual

McNeil & Company, Inc.

Meadowbrook TPA Associates

PersonalUmbrella.com

Phoenix Cleaning & Restoration

Plymouth Glass & Mirror, Inc.

EXHIBITORS

(Continued)

MEMIC

New England Excess Exchange, Ltd.

Ovation Payroll

Payless Auto Glass

Premium Assignment Corp.

Rainbow International of Branford

Renaissance Alliance

Robert Hensley & Associates

RT Specialty

Russell Bond & Co., Inc.

Safeco Insurance

Safelite Auto Glass

ServiceMaster Restore

Standard Publishing Corporation

Steamatic of CT, LLC

TAPCO Underwriters

The Thompson Agency, Inc.

Total Program Management

EXHIBITORS

(Continued)

Travelers Bond & Financial Products

United Cleaning & Restoration

US Premium Finanace

Utica National Insurance Group

Vertafore

Work at Home Vintage Employees (WAHVE)

Workers' Compensation Trust

XS Brokers Insurance Agency, Inc.

EXHIBITORS

The Independent Insurance Agents of Connecticut would like to thank our sponsors of this year’s Mid-Year Convention. It is their sponsorship that makes it possible for us to bring the best to our membership at an affordable price.

Platinum Plus Sponsors

Chubb Group of Insurance Companies

The Hartford

Liberty Mutual Insurance

MiddleOak

Travelers

Platinum Sponsors

Central Mutual Insurance

Connecticut Underwriters

Crystal Restoration Services of CT

Hanover Insurance

Independent Agents Services, Inc.

InsurBanc

MEMIC

RT Specialty

Safeco Insurance Company

Swiss Re Corporate Solutions

SPONSORSHIP

Gold Sponsors

Acadia Insurance

ACE Private Risk Services

Andover Companies

C.N.A.

Computer Rescue

Crystal Restoration Services

Harleysville Insurance

Iroquois New England, Inc.

Kapura General Contractors

MetLife Auto & Life

NGM Insurance /

Main Street America Group

Plymouth Rock Assurance Corp.

Progressive Insurance Company

QBE

Quincy Mutual

Renaissance Alliance

State Auto Insurance Company

Steamatic of Connecticut

Union Mutual of Vermont

Utica National Insurance Group

SPONSORSHIP

Silver Sponsors

American Commerce Insurance Co.

American Integrity Restoration

JN Phillips Auto Glass

Kemper Preferred

NLC Insurance Companies

Ovation Payroll

Pro-Klean Cleaning & Restoration

Providence Mutual Insurance Co.

TAPCO

United Cleaning & Restoration

XS Brokers Insurance Agency, Inc.

SPONSORSHIP

Proudly

Supporting

the

Independent

Insurance

Agents of

Connecticut

Please contact Hank Dominioni, CPCU

[email protected]

860-547-6495

www.thehartford.com

CONNECTICUT

UNDERWRITERS, INC.

WWW.CTUNDERWRITERS.COM

Proud Sponsor of the Independent Insurance Agents of Connecticut

Connecticut Underwriters, Inc. is the Northeast's leading independent excess and surplus lines insurance broker. We pride ourselves on being able to provide broader market coverage and higher limits to independent insurance agencies. All our markets are rated A- or better.

Along with our Pennsylvania branch and our subsidiary agencies, CONEXCO Insurance Agency and New Hampshire Underwriters, we provide insurance underwriting for needs ranging from Adult Day Care and Alarm Installers to Terrorism Coverage and Vacant Properties.

In conjunction with CUINCO, our in-house premium financing company, we are pleased to offer our clients financing on the policies we write. CUINCO offers low down payments, competitive rates and flexible payment options.

CONNECTICUT UNDERWRITERS, INC. 421 Wadsworth Street

P.O. Box 2784 Middletown, CT 06457-9284

Phone 860-347-9600 • Fax 860-347-9611 Toll Free 800-982-3881 (inside CT)

800-243-3712 (outside CT) Email [email protected]

CC RR YY SS TT AA LL RESTORATION SERVICES

OF CONNECTICUT

More Than 40 Years Experience In Restoration

• Residential Homes • Office Buildings

• Industrial Facilities • Hospitals

• Schools • Houses of Worship

• Condo Complexes • Municipality Buildings

Experts in Restoring Property Damage From

• Fire • Water

• Furnace Puff backs • Sewage Backups

• Smoke • Mold

• Soot • Vandalism

CERTIFIED IN MOLD REMEDIATION

Complete Insurance Claim Restoration

One of Connecticut’s Largest and Oldest

Independent Catastrophe Cleaning &

Restoration Specialists

Minority Owned by Women

N o r w a l k O f f i c e

1 - 8 0 0 - 4 4 2 - 7 9 7 8

www.crystal1.com

24 Hour - 7 Day Emergency Service

THE BIG “I” PROFESSIONAL LIABILITY PROGRAM – ERRORS AND OMISSIONS FOR

YOUR AGENCY

Swiss Re / Westport Insurance Corporation – an exclusive policy form and

premium credits filed on a Risk Purchasing Group basis to give Big “I” members coverage tailored to their needs.

Fireman’s Fund - is an industry leader in providing liability coverage for agents and brokers against errors and omissions. Fireman’s Fund has 25+ years experience and is the second largest writer of Agents E&O coverage in the country.

For further details on both of these E&O markets, please contact Laura Szatkowski at IAS, Inc. Phone: (860) 563-6510 or (800) 255-9787 E-mail: [email protected] ___________________________________________________________________

LAWYERS PROFESSIONAL LIABILITY IIAC members have access to Lawyers’ Professional Liability Coverage to sell to their clients. This program, underwritten by Westport Insurance Corporation, has been a leading insurer of Connecticut law firms for over 15 years.

RLI’s STAND-ALONE PERSONAL UMBRELLA With our expanded underwriting guidelines, the RLI umbrella can respond to more of your customers. Plus now it’s easier to use! Agents can check on policy status, print renewals, run reports or convert on-line quotes to an application to email to customers for an electronic signature and payment with a credit card. Another improvement is RLI’s new easy to use website, www.rlipersonalumbrella.com. These changes have proven to be a huge convenience and time saver for both agents and customers.

For more information on the above programs, please contact Rose Mullaly at IAS, Inc. Phone: (860) 563-6510 or (800) 255-9787 E-mail: [email protected]

KKKAPURA Insurance Reconstruction Specialists

& General Contractors 860-747-2100

866-737-8966 Toll Free

Fire, Water, Wind, Smoke Damage New Construction

24 hour Board-Up & Emergency Services Serving all of CT & MA for over 36 years

As specialists in fire, smoke, vandalism, water and wind damages, we understand the emergency and severity of the situation. We are prepared to provide you with our services on a 24 – hour emergency basis. We have experience in managing your claim directly with your insurance company.

Founded in 1921 Rated A (Excellent) by the A.M. Best Company

www.stateauto.com

NEW LONDON COUNTY MUTUAL INSURANCE

COMPANY 101 HIGH STREET, NORWICH, CT 06360

PHONE 1-800-962-0800 / FAX 1-860-887-2898 HOMEOWNERS ♦ AUTOMOBILE ♦ DWELLING FIRE ♦

COMMERCIAL ♦ HIGH VALUE DWELLINGS WORKING WITH INDEPENDENT AGENTS IN

CONNECTICUT FOR OVER 150 YEARS

THANK YOU TO ALL OUR

SPONSORS!

877-827-2699 www.gotapco.com

DISCOVER THE BENEFITS OF ASSOCIATE MEMBERSHIP

Businesses other than independent property and casualty agencies are offered Associate Membership with IIAC. Associate Membership is available to those persons and firms who are directly engaged in the insurance industry or who have some other professional or business relationship with one of our members doing business under the American Agency System. Associate Members receive many benefits, but are not allowed voting privileges or use of the Big "I" trademark logo. As an Associate Member of the Independent Insurance Agents of Connecticut you and your firm will be further recognized as an active member of the Connecticut insurance community and an active participant in working on solutions to our common problems.

ADDITIONAL BENEFITS LISTING ON OUR WEBSITE WITH A

HYPERLINK TO YOUR WEBSITE EDUCATION / LUNCHEON

SPONSORSHIP OPPORTUNITIES BULLETINS CONVENTION BOOTH DISCOUNT MEMBER RATES FOR PROGRAMS &

EVENTS DIRECT MAIL TO AGENCIES FRAMED CERTIFICATE

For complete details on the above benefits and an application to become an Associate Member, please visit our website at www.iiact.org and click on “JOIN.”

Discover all the benefits

IIAC membership has to offer . . .

Coverage for Your Agency

Errors & Omissions Insurance Employment Practices & Discrimination Liability

Retirement Services Group LTD & Term Life Insurance

Revenue Producing Coverage for Your Clients

Lawyers’ Professional Liability Personal Umbrella (stand-alone) In-Home Business Policy (BOP)

Selective Flood Insurance Program Big I Markets

Research / Technical Issues

Virtual University Frequently Asked Questions Interpreting Technical Issues

Carrier Contract Review

Publications

Weekly News Release Technical, Legislative, Education Bulletins

Agent Alerts Independent Agent Magazine

Management Tools

Trusted Choice – Consumer Branding Program Project CAP

Personality Assessment Tools Ovation Payroll

Wahve www.InsuranceCareerFinder.com

Networking Opportunities

Local Events & Meetings State & National Conferences

Young Agents Committee Events

Advocacy & Legislative

State & Federal Lobbyists Carrier Advocacy and Grass Roots Coalition

National Legislative Conference

Education Opportunities

Year-round Continuing Education E&O Loss Prevention Seminars

ACSR & AAI Designation Program Tailored Training (in-house)

On-line CE Programs Best Practices Resources

State Licensing Courses for P&C and L&H

2014 EDUCATION COURSES For a complete calendar, including course

location, description and fees, please visit the “Education” page of our website.

Date Course Credits

Nov. 19 2013

Commercial Insurance Secrets 4 PC

Nov. 21 2013

Personal Auto 8 PC

Dec. 4 2013

Specialty Markets in Connecticut 4 PC

Dec. 10 2013

Homeowners Insurance 8 PC

Jan. 15 ACSR #10 – Life Insurance 4 LH

Jan. 15 ACSR #11 – Retirement Planning 4 LH

Jan. 16 E&O Loss Control Techniques 6 PC

Jan. 22 Personal Lines Pre-Licensing Course Begins

Pre-Licensing

Jan. 22 Property & Casualty Pre-Licensing Course Begins

Pre-Licensing

Jan. 28 Laws, Regulations & Ethics in Ins. 4 LRE

Jan. 28 Laws, Regulations & Ethics in Ins. with ACSR #5 – Prof. Development & Account Management

4 LRE & 2 PC

Jan. 30 AAI 81C – Commercial Property 8 PC

Feb. 4 Managing Networks & Security 3 PC

Feb. 20 ACSR #12 – Disability & Health Ins. 4 LH

Feb. 27 AAI 82A – Commercial Liability, GL & Auto

7 PC & 1 LRE

Mar. 6 Workers’ Comp. Issues & Answers

4 PC

Mar. 11 ACSR #2 – Personal Auto Insurance

7 PC

Mar. 13 Disability Insurance 3 LH & 1 LRE

Mar. 20 ACSR #9 – CL Related Coverages 6 PC

Apr. 1 E&O Loss Control Techniques 8 PC

Apr. 3 Laws, Regulations & Ethics Seminar

3 LRE

Apr. 8 ACSR #1 – Homeowners Insurance 4 PC

Apr. 10 Annuity Basics 3 LH

Apr. 10 Long Term Care 3 LH

UPCOMING EDUCATION COURSES For a complete calendar, including course

location, description and fees, please visit the “Education” page of our website.

Date Course Credits

Apr. 16 ACSR #4 – Agency Errors & Omissions

6 PC

Apr. 24 AAI 82C – Specialized Commercial Lines

7 PC & 1 LRE

Apr. 30 Personal Lines Pre-Licensing Course Begins

Pre-Licensing

Apr. 30 Property & Casualty Pre-Licensing Course Begins

Pre-Licensing

May 12 ACSR #6 – Commercial Property Insurance Online

6 PC

May 13 Young Agents Spring Conference 3 LRE & 1 PC

May 15 Life & Health Pre-Licensing Course Begins

Pre-Licensing

May 20 AAI 82B – Commercial Lines 7 PC & 1 LRE

June 12 ACSR #8 – Commercial Auto Ins. 5 PC

July 15 Laws, Regulations & Ethics in Ins. 4 LRE

July 15 Laws, Regulations & Ethics in Ins. with ACSR #5 – Professional Dev. & Account Management

4 LRE & 2 PC

July 31 Life Insurance Basics 4 LH

Aug. 6 ACSR #7 – Commercial Liability Insurance

5 PC

Aug. 12 E&O Loss Control Techniques 6 PC

Aug. 20 Personal Lines Pre-Licensing Course Begins

Pre-Licensing

Aug. 20 Property & Casualty Pre-Licensing Course Begins

Pre-Licensing

Sept. 4 Sept. 18 Oct. 2

3 and DONE!! Attend the 3 days specified and complete your CE credits whether you are P&C, L&H licensed or both

13 PC 6 LH 5 LRE

Sept. 4 Homeowners Insurance 8 PC

UPCOMING EDUCATION COURSES For a complete calendar, including course

location, description and fees, please visit the “Education” page of our website.

Date Course Credits

Sept. 11 Boiler & Machinery Seminar (Equipment Breakdown)

3 PC

Sept. 18 Basic Commercial Lines Related Coverages

5 PC & 3 LRE

Sept. 25 AAI 83A – Principles of Agency Management

8 PC

Oct. 2 Business Life & Retirement Planning

6 LH & 2 LRE

Oct. 16 IIAC MID-YEAR CONVENTION 3 LRE

Oct. 20 Life & Health Pre-Licensing Course Begins

Pre-Licensing

Oct. 21 AAI 83B Agency / Company Relations

8 PC

Oct. 23 Laws, Regulations & Ethics Seminar

3 LRE

Oct. 28 ACSR #3 – Personal Lines Related Coverages

5 PC

Nov. 4 ACSR #4 – Agency Errors & Omissions

6 PC

Nov. 6 Life & Health Ethics 3 LRE

Nov. 13 Personal Lines Pre-Licensing Course Begins

Pre-Licensing

Nov. 13 Property & Casualty Pre-Licensing Course Begins

Pre-Licensing

Nov. 14 AAI 83C – Agency Financial Management

8 PC

Additional Courses are continually being added to the calendar. Please be sure to check the on-line version by going to our “Education” page at www.iiact.org

Young Agents Spring Conference Wethersfield Country Club

Tuesday, May 13, 2014

IIAC Annual

Membership Meeting Wethersfield Country Club

June 3, 2014

IIAC Annual Golf Tournament

Sponsored by the Young Agents Committee

Blackledge Golf Course, Hebron

Thursday, August 7, 2014

IIAC Mid-Year Convention

Aqua Turf, Plantsville

Thursday, October 16, 2014 Thursday, November 12, 2015

Each year will provide 3 LRE CE credits

Event information and registration forms for all of the above can be obtained on the “Events and Conferences” page of our website at www.iiact.org.

2014 IIAC EVENTS

Warren C. Ruppar President

[email protected]

Tracy Hearn Office Manager

Event Coordinator [email protected]

Barbara Spear

IIAC Education Consultant Keidel, Weldon and Cunningham, LLP

[email protected]

Laura Szatkowski E & O Administrator [email protected]

Rosemary Mullaly

Lawyers’ Liability Program Administrator RLI Program Administrator

[email protected]

IIAC Staff

INDEPENDENT AGENTS SERVICES STAFF

INDEPENDENT INSURANCE AGENTS OF

CONNECTICUT, INC.

30 Jordan Lane Wethersfield, CT 06109

Phone (860) 563-1950 (800) 842-2208

Fax (860) 563-6730 (860) 257-9981

Web Site www.iiact.org