Microsoft Windows XP Microsoft Windows XP ProfessionalProfessional

MCSE Exam 70-270MCSE Exam 70-270

Installing, Managing, and Installing, Managing, and Troubleshooting Hardware Troubleshooting Hardware Devices and Drivers Devices and Drivers

Chapter ElevenChapter Eleven

Understanding Automatic Understanding Automatic and Manual Hardware and Manual Hardware InstallationInstallation Installing Hardware AutomaticallyInstalling Hardware Automatically Plug and Play requires:Plug and Play requires:

– PnP BIOS or (ACPI) BIOSPnP BIOS or (ACPI) BIOS– PnP OSPnP OS– PnP Hardware DevicesPnP Hardware Devices

Installing Hardware Installing Hardware AutomaticallyAutomatically Windows XP Windows XP

Professional Professional supports Plug supports Plug and Play and Play hardware. hardware.

Using the Add Hardware Using the Add Hardware WizardWizard

You can also use You can also use the Add Hardware the Add Hardware Wizard to initiate Wizard to initiate automatic automatic hardware hardware installation for installation for undetected undetected hardware hardware devices, both devices, both Plug and Play and Plug and Play and non-Plug and non-Plug and Play, and to Play, and to troubleshoot troubleshoot devices.devices.

Using Device ManagerUsing Device Manager

Device Manager can be launched from Systems Device Manager can be launched from Systems Property or the Computer Management Property or the Computer Management console. It is a snap-in located under System console. It is a snap-in located under System Tools. Tools.

Understanding Automatic Understanding Automatic and Manual Hardware and Manual Hardware InstallationInstallation Installing Installing

Hardware Hardware ManuallyManually

Determining Determining Hardware Hardware resourcesresources– IRQIRQ– I/O AddressI/O Address– DMADMA– MemoryMemory

Configuring and Configuring and Troubleshooting Hardware Troubleshooting Hardware DevicesDevices Using Device Manager Using Device Manager

– Device Manager provides you with a graphical Device Manager provides you with a graphical view of the hardware installed on your view of the hardware installed on your computer and helps you manage and computer and helps you manage and troubleshoot it. troubleshoot it.

– When you change device configurations When you change device configurations manually, Device Manager can help you avoid manually, Device Manager can help you avoid problems by allowing you to identify free problems by allowing you to identify free resources and assign a device to that resource, resources and assign a device to that resource, disable devices to free resources, and disable devices to free resources, and reallocate resources used by devices to free a reallocate resources used by devices to free a required resource. required resource.

Computer ManagementComputer Management

Device PropertiesDevice Properties

The The devicedevice Properties dialog Properties dialog box appears box appears

Viewing Hidden DevicesViewing Hidden Devices

1.1. Click Start and then click Run. In the Open Click Start and then click Run. In the Open text box, type text box, type cmdcmd and click OK. and click OK.

2.2. At the command prompt, type At the command prompt, type set set DEVMGR_SHOW_NONPRESENT_DEVICEDEVMGR_SHOW_NONPRESENT_DEVICES=1S=1

3.3. Press Press EnterEnter. . 4.4. Start Device Manager. Start Device Manager. 5.5. At the command prompt, type At the command prompt, type start start

devmgmt.mscdevmgmt.msc. .

Practice:Practice:

Using Device Manager Using Device Manager

Pages 417 – 418

Installing, Configuring, Installing, Configuring, Managing, and Managing, and Troubleshooting Fax SupportTroubleshooting Fax Support

– It provides you with the capability to It provides you with the capability to send and receive faxes with a locally send and receive faxes with a locally attached fax device, or with a remote attached fax device, or with a remote fax device connected on your network. fax device connected on your network.

– However, the Fax component of However, the Fax component of Windows XP Professional is not Windows XP Professional is not installed by default, so you must installed by default, so you must install it. install it.

– Install Fax support on page 419Install Fax support on page 419

Fax ServicesFax Services

Installing FaxInstalling Fax– You use the same modemYou use the same modem

56K56K DSLDSL CableCable

Installing Fax servicesInstalling Fax services

Start > Printers and FaxesStart > Printers and Faxes Click on Click on Setup FaxingSetup Faxing

Faxing WizardFaxing Wizard

You must insert your XP CDROMYou must insert your XP CDROM Prompts you to enter your Sender Prompts you to enter your Sender

information.information. Then the Sending or Receiving Then the Sending or Receiving

Device.Device. Other information:Other information:

– TSID (Transmitting Subscriber ID) TSID (Transmitting Subscriber ID) – CSID (Called Subscriber ID)CSID (Called Subscriber ID)

Sending FaxesSending Faxes

Now you can use any Windows Now you can use any Windows program using the Fax printer.program using the Fax printer.

Fax ConsolFax Consol

Fax ConsolFax Consol

Creating a Creating a personal cover personal cover page.page.– From the Fax From the Fax

ConsoleConsole– Select ToolsSelect Tools– Personal Cover Personal Cover

PagesPages– From View you From View you

can add the Grid can add the Grid lineslines

– From Insert add:From Insert add: RecipientRecipient SenderSender MessageMessage

Managing and Managing and TroubleshootingTroubleshootingI/O DevicesI/O Devices Scanners and Cameras Scanners and Cameras

– Windows XP Professional installs them Windows XP Professional installs them automatically when you connect them to automatically when you connect them to your computer. your computer.

Mouse Devices Mouse Devices Modems Modems Game Controllers Game Controllers IrDA and Wireless IrDA and Wireless

Devices Devices Keyboards Keyboards

Viewing and Configuring Viewing and Configuring Hardware ProfilesHardware Profiles Understanding Hardware Profiles Understanding Hardware Profiles

– A hardware profile stores A hardware profile stores configuration settings for a set of configuration settings for a set of devices and services. Windows XP devices and services. Windows XP Professional can store different Professional can store different hardware profiles to meet the user's hardware profiles to meet the user's different needs. different needs.

Creating or Modifying Creating or Modifying a Hardware Profilea Hardware Profile To create a new To create a new

profile, in the profile, in the Available Available Hardware Profiles Hardware Profiles list, select the list, select the profile that you profile that you want to copy, and want to copy, and then click Copy. then click Copy.

Activating a Activating a Hardware Profile Hardware Profile

Viewing Hardware Profile Viewing Hardware Profile PropertiesProperties To view the properties for a To view the properties for a

hardware profile, in the Available hardware profile, in the Available Hardware Profiles list, select a Hardware Profiles list, select a profile, and then click Properties. profile, and then click Properties. This displays the Properties dialog This displays the Properties dialog box for the profile. box for the profile.

Configuring, Monitoring, and Configuring, Monitoring, and Troubleshooting Driver Troubleshooting Driver SigningSigning Configuring Configuring

Driver Signing Driver Signing Monitoring and Monitoring and

Troubleshooting Troubleshooting Driver Signing Driver Signing

System File Checker System File Checker (SFC)(SFC) Windows XP Professional also provides Windows XP Professional also provides

System File Checker (SFC), a command-System File Checker (SFC), a command-line tool that you can use to check the line tool that you can use to check the digital signature of files. digital signature of files.

System File Checker Options:System File Checker Options:– /scannow/scannow– /scanonce/scanonce– /scanboot/scanboot– /revert/revert– /purgecache/purgecache– /cachesize=x /cachesize=x

Windows File Signature Windows File Signature Verification ToolVerification Tool Click Start, click Click Start, click

Run, type Run, type sigverifsigverif

Advance Advance features:features:

Practice: Practice: 

Using the Windows File Signature Using the Windows File Signature Verification Tool Verification Tool

Pages 434

Configuring Computers Configuring Computers with Multiple Processorswith Multiple Processors Scaling Scaling

– Adding processors to your system to Adding processors to your system to improve performance is called improve performance is called scalingscaling. .

– Any computer that runs applications Any computer that runs applications that perform heavy computation, such that perform heavy computation, such as scientific or financial applications as scientific or financial applications and complex graphic rendering (like and complex graphic rendering (like computer-aided design programs), also computer-aided design programs), also benefit from multiprocessor systems. benefit from multiprocessor systems.

Updating DriversUpdating Drivers

If your computer only has a single If your computer only has a single processor, upgrading the driver is processor, upgrading the driver is not going to make it a multiple-not going to make it a multiple-processor computer. In fact, a processor computer. In fact, a computer with only one processor computer with only one processor might no longer function if you might no longer function if you upgrade the driver to one that upgrade the driver to one that supports multiple processors. supports multiple processors.