microsoft uc & ocs presentations 22082010
DESCRIPTION
Presentations from our Microsoft Unified Comms & OCS 2010 event, held on 22nd June 2010 at Reading.TRANSCRIPT
What we’ll coverIn no particular order
• The Microsoft approach to UC&C• The Microsoft approach to UC&C– Unified Communications and Collaboration
• How it can impact your business• The MS Tech involved
– Exchange, Office Communications Server, SharePointExchange, Office Communications Server, SharePoint
So what is Unified Communications?So what is Unified Communications?• Ask 100 people, get 100 different answersAsk 100 people, get 100 different answers• But it’ll probably include some or all of these:
– IP Telephony, Web Conferencing, Unified Messaging, Video, Presence, Instant Messaging, Fax to desktop
• Our take• Our take– All this always available on every device and in every Microsoft
li iapplication.
Some Trends
Mobility Business Flexible Gen Y•Call me on my mobile...
• 60% to VM
travel•Air travel 6% of UK emissions
Workers•9 to 5 wastes 45 mins/day
•YouTube, Facebook, IM
•Employer to •27% on the road
•Focus on T & E •Home workers•Remote teams
provide tools
Microsoft is in the Leaders Quadrant
Gartner Magic Quadrant for Unified Communications, 2009
The Magic Quadrant is copyrighted September 2009 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner's analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant and does not advise technology users to select onlyin the Magic Quadrant, and does not advise technology users to select only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. This Magic Quadrant graphic was published by Gartner, Inc. as part of a larger research note and should be evaluated in the context of the entirea larger research note and should be evaluated in the context of the entire report. The Gartner report is available upon request from Microsoft.
SOURCE: Gartner, Inc., “Magic Quadrant for Unified Communications”
Exchange 2010
SharePoint 2010
OCS 2007 (CS2010) 2010(CS2010)
E‐Mail and Calendaring.
Security and Compliance Conferencing
IM and PresenceUnified Messaging
Conferencing VoIP
Mobility E‐mail, Cal, IM, Peer voice, doc sharing/manage
R2R2
BPOSBPOS
R2R2
Everything starts with Identity And PresenceUser‐Centric Communication Single User Identity
Connect the Right WayConnect the Right Way
Reduced Overload
Communicator& Office Communications Server
• Instant Messaging• Presence & AwarenessD kt h i• Desktop sharing
• Softphonep• File sharing• Conferencing
– Audio & Video
• Exchange integration
Live MeetingVid C f i
• Immersive virtual meetingsVideo Conferencing
– Active speaker and panorama views– Views synchronized with data
• Revolutionary experience– Record and playback meetings– Suitable for every meeting room
• Tandberg & Polycom Integrationg y g
The Business Impact of UCThe Business Impact of UCGood for Business. Better for the Earth.
Improving Business Improving Business Outcome Outcome by by maximizing maximizing individualindividual
Improving Business Improving Business Outcome Outcome by by maximizing maximizing individualindividual
Decreasing Costs Decreasing Costs by by reducing travel, reducing travel,
communications and communications and IT costsIT costs
Decreasing Costs Decreasing Costs by by reducing travel, reducing travel,
communications and communications and IT costsIT costs
Protecting the Protecting the Environment Environment
by reducing travel by reducing travel and commutingand commuting
Protecting the Protecting the Environment Environment
by reducing travel by reducing travel and commutingand commutingindividual individual
productivity and productivity and fostering team fostering team collaborationcollaboration
individual individual productivity and productivity and fostering team fostering team collaborationcollaboration
IT costsIT costsIT costsIT costs and commutingand commutingand commutingand commuting
Unified Communications Brings Immediate Cost Savings and Efficiencies
Reduce Travel and Training Costs (20Reduce Travel and Training Costs (20‐‐40%)40%)Replace internal meetings, inReplace internal meetings, in‐‐person training and customer / partner visits person training and customer / partner visits with voice and video conferencingwith voice and video conferencing
Reduce Travel and Training Costs (20Reduce Travel and Training Costs (20‐‐40%)40%)Replace internal meetings, inReplace internal meetings, in‐‐person training and customer / partner visits person training and customer / partner visits with voice and video conferencingwith voice and video conferencing
Reduce Office & Facility Costs (30Reduce Office & Facility Costs (30‐‐40%) 40%) Reduce office space per employee and improve space utilization with Reduce office space per employee and improve space utilization with teleworktelework and remote workingand remote working
Reduce Office & Facility Costs (30Reduce Office & Facility Costs (30‐‐40%) 40%) Reduce office space per employee and improve space utilization with Reduce office space per employee and improve space utilization with teleworktelework and remote workingand remote workingteleworktelework and remote working and remote working teleworktelework and remote working and remote working
Reduce Telephony & Audio Conferencing Charges (10Reduce Telephony & Audio Conferencing Charges (10‐‐40%) 40%) Replace long distance and audio conferencing call charges with VoIP and Replace long distance and audio conferencing call charges with VoIP and Reduce Telephony & Audio Conferencing Charges (10Reduce Telephony & Audio Conferencing Charges (10‐‐40%) 40%) Replace long distance and audio conferencing call charges with VoIP and Replace long distance and audio conferencing call charges with VoIP and save the cost of office move for phonessave the cost of office move for phonessave the cost of office move for phonessave the cost of office move for phones
Reduce the Cost of Voice Mail (20Reduce the Cost of Voice Mail (20‐‐60%)60%)Replace and consolidate disparate voice mail and fax systems with UnifiedReplace and consolidate disparate voice mail and fax systems with UnifiedReduce the Cost of Voice Mail (20Reduce the Cost of Voice Mail (20‐‐60%)60%)Replace and consolidate disparate voice mail and fax systems with UnifiedReplace and consolidate disparate voice mail and fax systems with UnifiedReplace and consolidate disparate voice mail and fax systems with Unified Replace and consolidate disparate voice mail and fax systems with Unified Messaging Messaging Replace and consolidate disparate voice mail and fax systems with Unified Replace and consolidate disparate voice mail and fax systems with Unified Messaging Messaging
Reduce IT Infrastructure and Administration Cost (up to 50%)Reduce IT Infrastructure and Administration Cost (up to 50%)Reduce IT Infrastructure and Administration Cost (up to 50%)Reduce IT Infrastructure and Administration Cost (up to 50%)Extend existing investment while optimizing IT infrastructure by Extend existing investment while optimizing IT infrastructure by consolidating servers and multiple vendor solutionsconsolidating servers and multiple vendor solutionsExtend existing investment while optimizing IT infrastructure by Extend existing investment while optimizing IT infrastructure by consolidating servers and multiple vendor solutionsconsolidating servers and multiple vendor solutions
Note: Cost savings above are based on customer interviews and calculations using the Forrester’s Total Economic Impact framework.
So what are people telling us...
Worry not aboutWorry not about...• Where people areWhere people are• Which device/number they are using
( l )• VPN connectivity (mostly)• Bandwidth – coverage/availability (mostly)• Location centric meetings• Home workers/swine flu/childcare issues/snowed in (mostly)Home workers/swine flu/childcare issues/snowed in (mostly)• Weird keypad incantations (#41##27**3)
Side effectsSide effects• Presence is kingPresence is king• Calendar centricity
l h Cultural• Organisational cohesion– No one falls off the grid
Cultural• Flattens the organisation• Short emails off loaded to IM• Conversations migrate across media
– IM Phone or IM Email or IM Video or IM LiveMeeting– IM.Phone or IM.Email or IM.Video or IM.LiveMeeting
see The first place to go is http://www.microsoft.com/uc
E h 2010
s to s Exchange 2010
Exchange 2010 Cost Savings Calculatorhttp://www.microsoft.com/exchange/2010/en/us/Exchange‐Calculator.aspxForrester “Total Economic Impact” study which concludes organizations can expect a payback period of less than six months with Exchange 2010.”http://download.microsoft.com/download/7/5/0/75068B44‐0A70‐4BBF‐9824‐01ECF076F7AE/TheTotalEconomicImpact_pdf_11042009.pdf
hings Exchange Connections
http://www.thenewefficiency.com/exchangeconnectionsForefront for Exchange 2010http://edge.technet.com/Media/FPE‐vs‐FOPE‐and‐Exchange‐2010‐‐Secure‐messaging‐with‐Forefront/Microsoft.com Exchange 2010 Website
sit, th
http://www.microsoft.com/exchange/2010/en/us/default.aspx
OCS 2007 R2The current version of Office Communication Server websitehttp://www.microsoft.com/communicationsserver/en/gb/product‐information.aspx
to vis http://www.microsoft.com/communicationsserver/en/gb/product information.aspx
Business Value of 2007 R2http://www.microsoft.com/communicationsserver/en/gb/business‐value.aspx
CS ‘14’Communicator ‘14’ Website
aces t Communicator 14 Website
http://www.microsoft.com/communicationsserver/cs14/en/us/new‐features.aspxVoiceCon Orlando keynote, Next Generation Telephony Whitepaper, and IP PBX RFP Responsehttp://www.microsoft.com/communicationsserver/en/us/whats‐new.aspxPartner Announcement Overview and linkshttp //blogs technet com/uc/archive/2010/03/23/partners announce solutions to complement microsoft communications server 14 aspx
Pla http://blogs.technet.com/uc/archive/2010/03/23/partners‐announce‐solutions‐to‐complement‐microsoft‐communications‐server‐14.aspx
MPN Microsoft Communications Server “14”https://partner.microsoft.com/global/40043916
ThanksTony [email protected]://www.tonycocks.co.uk/http://www.bingethinkinghistory.com/http://uk.linkedin.com/pub/tony‐cocks/0/22b/331
Communicator 2010Communicator 2010
Critical Voice Feature Coverage in “14”14 Delivers (2H 2010):• Enhanced 9‐1‐1 for North America• Survivable Branch Appliances
12%
• Call Admission Control• More & cheaper phone models• Call Park, Malicious Call Trace, and other
features
OCS 2007 R2• Single Number reach• Attendant Console
17%12%features• Additional data center survivability
options
• Response Groups• SIP Trunking• Dial‐in audio conferencing• Higher def videoHigher def video• Workflow activities for UCOCS 2007
• “Anywhere Access”• IM & Rich PresenceM t i
71%
• Most common voicefeatures
• Unified messaging• Audio and video 71%Audio and video conferencing
• Desktop integration
W14 ‘Optimized for’ IP PhonesPrice
HighHigh
Polycom CX3000
Mid
Polycom CX700¹
Mid
Aastra 6725 iPPolycom CX600
Polycom CX500 Aastra 6721 iPL ti
– Will be available in W141 – Last update
Office desk(Low)
Office desk(High)
Common Area Conference Room
Location
Developer developer developerDeveloper, developer, developer• Silverlight & WPF supportg pp• Find/Browse people• View availability, photo, y, p ,
location• Check contact card • Click to communicate• Host and run custom apps in:
• Conversation window extension• Contact Card extension
• Extend menus to launch customExtend menus to launch custom apps