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8 (800) 100 00 23 www.softline.ru [email protected] Microsoft Solutions Department [email protected] +7 (495) 232 00 23

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Page 2: Microsoft Solutions Department - Softline · 8 (800) 100 00 23  info@softline.ru Microsoft Solutions Department mscenter@softline.ru +7 (495) 232 00 23

8 (800) 100 00 23

www.softline.ru

[email protected]

Softline – Microsoft’s key partner

20 partnership

statuses

LAR status

14 countries

500+

certified specialists

2000+ implemented projects

Page 3: Microsoft Solutions Department - Softline · 8 (800) 100 00 23  info@softline.ru Microsoft Solutions Department mscenter@softline.ru +7 (495) 232 00 23

8 (800) 100 00 23

www.softline.ru

[email protected]

Clients of Microsoft Solutions Department

Industry RUSAL, Severstal, Gazprom Underground Gas Storage Facilities, Gazprom Dobycha Shelf, E.ON Russia (OGK-4), Naryanmarneftegaz LLC (JV of “LUKOIL” JSC and «ConocoPhillips»), Mondi Syktyvkar timber processing complex, Akrikhin, CJSC Transmashholding, OJSC NK “RussNeft”, RusHydro, TNK-BP.

Telecommunication, mass media, entertainment MegaFon, Mobile TeleSystems, TELE2 Russia, RTcomm.ru (ROSTELECOM company group), Russian Television and Radio Broadcasting Network, All-Russia State Television and Radio Broadcasting Company, NTV, TNT, «ProfMedia», The Voice of Russia.

Public sector and governmental RUSNANO, The State Duma, The Accounts Chamber of the Russian Federation, Ministry of Communications and Mass Media of the Russian Federation, Ministry of Defence of the Russian Federation, Ministry of Healthcare and Social Development of the Russian Federation, Ministry of Education and Science of the Russian Federation, Rosoboronexport, Skolkovo, The Ivanovo City Adminstration, Russian Housing Development Foundation.

Banks and finances The Central Bank of the Russian Federation, SOGAZ, Russian Standard Bank, NOMOS Bank, ATON, VTB Insurance, Barclays Bank Russia, Gazprombank, Renaissance Capital, B&N Bank, Credit Europe Bank, SOGLASIE Insurance Company , AlfaStrakhovanie.

Page 4: Microsoft Solutions Department - Softline · 8 (800) 100 00 23  info@softline.ru Microsoft Solutions Department mscenter@softline.ru +7 (495) 232 00 23

8 (800) 100 00 23

www.softline.ru

[email protected]

Services of Microsoft Solutions Department

Deploy

Plan

Support

Survey of current IT-infrastructure Engineering Microsoft solution architecture Planning of implementation Creation of project documentation

Implementation and installation of Microsoft solutions Modernization of Microsoft solutions Integration of Microsoft solutions and adjacent solutions Migration to Microsoft platform

Technical support of systems based on Microsoft platform Maintenance and development of systems based on Microsoft platform Training for IT-specialists

Page 5: Microsoft Solutions Department - Softline · 8 (800) 100 00 23  info@softline.ru Microsoft Solutions Department mscenter@softline.ru +7 (495) 232 00 23

8 (800) 100 00 23

www.softline.ru

[email protected]

Microsoft based solutions

PRIVATE CLOUD Microsoft Windows Server

Microsoft System Center

PUBLIC CLOUD & MOBILITY Microsoft Office 365, Microsoft Azure

Microsoft Yammer, Windows 8, Surface

UNIFIED COMMUNICATIONS Microsoft Exchange Server

Microsoft Lync Server

INFRASTRUCTURE MANAGEMENT & MONITORING Microsoft System Center

Microsoft ForeFront

RESOURCE & RELATIONSHIP MANAGEMENT Microsoft Dynamics CRM

Microsoft Dynamics AX

DATA & ANALYTICS Microsoft SQL Server, Microsoft BizTalk Server

Microsoft SharePoint Server, Microsoft Office

COLLABORATION Microsoft SharePoint Server

Microsoft FAST Search Server

PROJECT MANAGEMENT Microsoft Project Server

Microsoft Visual Studio TFS

Page 6: Microsoft Solutions Department - Softline · 8 (800) 100 00 23  info@softline.ru Microsoft Solutions Department mscenter@softline.ru +7 (495) 232 00 23

8 (800) 100 00 23

www.softline.ru

[email protected]

PUBLIC CLOUD & MOBILITY

Benefits

Reduces costs of IT-infrastructure maintenance Eliminates Extra costs on purchasing your own equipment and keeping a number of highly paid specialists Flexible WORLD-WIDE access to corporate resources allows you to take employees productivity to a new level. Quick phone support for IT services, operative geographical duplication, restoration of data after different failures, Public Cloud is a guarantee of real uninterruptible service on ~ 99.5% availability. Increases mobility of employees with usage of Windows 8 mobile apps

Key Customers

Page 7: Microsoft Solutions Department - Softline · 8 (800) 100 00 23  info@softline.ru Microsoft Solutions Department mscenter@softline.ru +7 (495) 232 00 23

8 (800) 100 00 23

www.softline.ru

[email protected]

PRIVATE CLOUD

Benefits

Optimization of physical servers workloads with virtualization Increased SLA-targets and availability of business services for customers Decreased TCO and simplifying support of infrastructure Infrastructure becomes flexible and dynamical where server capacity is available in a few minutes, unlike the standard response time with servers on-premises, and distribution of capacity goes on in the real time depended on users’ needs due to automated monitoring and audit procedures Infrastructure is ready for migration to could technologies

Key Customers

Ministry of health

Russian Federation

Administration of Rostov-on-Don

Page 8: Microsoft Solutions Department - Softline · 8 (800) 100 00 23  info@softline.ru Microsoft Solutions Department mscenter@softline.ru +7 (495) 232 00 23

8 (800) 100 00 23

www.softline.ru

[email protected]

CORPORATE MESSAGING

Benefits

Usage of security instruments reduces risks of security breaches and increases a confidentiality Flexible WORLD-WIDE access with mobile devices increases employees productivity. Ease of daily maintenance and disaster recovery with included internal functionality of the product Ease of system administration reduces the time for user support.

Key Customers

Russian Institute of Radionavigation and Time

Page 9: Microsoft Solutions Department - Softline · 8 (800) 100 00 23  info@softline.ru Microsoft Solutions Department mscenter@softline.ru +7 (495) 232 00 23

8 (800) 100 00 23

www.softline.ru

[email protected]

UNIFIED COMMUNICATIONS

Benefits

Increases effectiveness of work time usage и productivity of employees Possibility of constructing a system of remote training and counseling in the online conferenceре Reduces operations costs with merging communications and standardization of technologies Reduces costs on organization and conducting of negotiations, costs on trips, and costs on telephony

Key Customers

Page 10: Microsoft Solutions Department - Softline · 8 (800) 100 00 23  info@softline.ru Microsoft Solutions Department mscenter@softline.ru +7 (495) 232 00 23

8 (800) 100 00 23

www.softline.ru

[email protected]

INFRASTRUCTURE MANAGEMENT & MONITORING

Benefits

Increases reliability control of IT infrastructure Increases controllability of the infrastructure Gets available control of work stations Deminishes costs on IT infractructure manamement due to increased quality of service and decreased the number of idle of different systems including those critical for business IT service management (ITSM) processes become automated

Key Customers

Page 11: Microsoft Solutions Department - Softline · 8 (800) 100 00 23  info@softline.ru Microsoft Solutions Department mscenter@softline.ru +7 (495) 232 00 23

8 (800) 100 00 23

www.softline.ru

[email protected]

DATA PROTECTION

Benefits

Increases productivity of external and internal users because of the possibility to work from any place with any device Provides simple and securable access optimized for such applications as SharePoint, Exchange и Dynamics CRM; Speeds up the work due to automation, self-servicing and extendability. Increases security of infrastructure via management with certificates, accounts and resources Restricts affection and prevents data leaking to uncontrollable devices.

Key Customers

Page 12: Microsoft Solutions Department - Softline · 8 (800) 100 00 23  info@softline.ru Microsoft Solutions Department mscenter@softline.ru +7 (495) 232 00 23

8 (800) 100 00 23

www.softline.ru

[email protected]

RESOURCE & RELATIONSHIP MANAGEMENT

Benefits

Decreases costs on getting new clients Reduces the cycle and costs on sales, simplifies sales pipeline, increases the quantity of closed contracts Increases quality of marketing data processing and gives a way to return of marketing investment Increases the number of sales to existing clients, reduces costs of servicing clients, increases their satisfaction and loyalty

Key Customers

Central basic custom of

Federal Customs Service

Page 14: Microsoft Solutions Department - Softline · 8 (800) 100 00 23  info@softline.ru Microsoft Solutions Department mscenter@softline.ru +7 (495) 232 00 23

8 (800) 100 00 23

www.softline.ru

[email protected]

COLLABORATION

Benefits

Single entry point to enterprise content and information Possibility to consolidate information stored in different documents Get easy access to necessary corporate information with short period of time for search Internal business processes get automated Increase efficiency of company’s activity units Reduction in operating costs by increasing the level of information provision and improving internal communications

Key Customers

Accounts Chamber of the Russian Federation

Administration of Ivanovo

Page 15: Microsoft Solutions Department - Softline · 8 (800) 100 00 23  info@softline.ru Microsoft Solutions Department mscenter@softline.ru +7 (495) 232 00 23

8 (800) 100 00 23

www.softline.ru

[email protected]

PROJECT MANAGEMENT

Benefits

Tools for project management and coordination with secure access Possibility for centralized project and resource management Costs on preparing consolidated project reporting are reduced Decrease terms of making decisions about projects

Key Customers

Page 16: Microsoft Solutions Department - Softline · 8 (800) 100 00 23  info@softline.ru Microsoft Solutions Department mscenter@softline.ru +7 (495) 232 00 23

8 (800) 100 00 23

www.softline.ru

[email protected]

Customers’ feedbacks

«We have already seen that Microsoft SQL Server helps to decrease TCO. And now we expect reducing the cost of its support till 50% in the medium term» Mikhail Muromskiy, Head of engineering automation division Leading Institute “VNIPIET” (ROSATOM Corp.)

«Automated system of processing clients’ inquiries based on Microsoft Dynamics CRM allows to organize collaboration in Response Center more effectively and resolve requests from clients quickly» Andrey Mescheryakov, Head of service support center of Russia and CIS YOKOGAWA Electric CIS

«Softline organized system of corporate mail based on Microsoft Exchange Server and built platform of unified communications based on Microsoft Lync Server. This technological solution has already approved by authority. Percentage of lost mails was reduced at all» Alexander Vdovin, Lead specialist Department of education, science and youth policy of Voronezh region

«Softline launched Corporate Portal based on Microsoft SharePoint Server with social network elements and special design. This project is a good example of productive collaboration, when partner was able to embody all our ideas» Ruslan Golygin, IT-curator of the project ELDORADO (Retail)

Page 17: Microsoft Solutions Department - Softline · 8 (800) 100 00 23  info@softline.ru Microsoft Solutions Department mscenter@softline.ru +7 (495) 232 00 23

8 (800) 100 00 23

www.softline.ru

[email protected]

Customers’ feedbacks

«As a result of the project of infrastructure modernization based on Microsoft Windows Server 2008 R2 platform we have reliability of the system increased, solved the problem with replication of data between existing domain controllers. We are quite satisfied by cooperation with Softline specialists» Konstantin Rizaev, CIO GM-Avtovaz

«Softline has implemented the newest product Microsoft Lync Server 2013. I am sure it will influence on operativeness of making decisions in our company and speed up interactive processes between remote offices. Besides that we plan on reducing costs on local business trips of our employees» Oleg Vetokhin, CIO Soyuz Holding

«Users, who took part in testing Windows 7, reported that their productivity had been increased. They associated the result with better stability of the system, high speed of loading application and easy user interface» Alexander Furmanov, CIO Russian Standard Bank

«We have construction sites located all over, and we chose Office 365 because Microsoft cloud technology enables us to remain mobile, and have access to information and files from almost anywhere. We believe that with the active use of the Microsoft single platform and its cloud services, we can achieve outstanding results» Sergey Mikhaylov, Director Information-Technology Company Ltd. Full story is here