microsoft intune and epic apps final · pdf filethose that pertain to the scenario we focus...

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Deploying and Managing Epic Apps with Microsoft Intune Introduction Many healthcare facilities use Microsoft Intune to manage their mobile devices and the apps on those devices. This document is a how-to guide for customers who are both Microsoft Intune customers and Epic customers. If there is additional functionality or integration that you need, please contact your Microsoft or Epic representative. Microsoft Intune Microsoft Intune is a cloud-based mobile device management, mobile app management, and PC management product. We do not exhaustively cover all Intune topics in this document. We only cover those that pertain to the scenario we focus on: deploying and managing Epic’s Haiku and Canto apps in an Intune deployment. More information about Microsoft Intune can be found by following the links listed in the reference content that is listed at the end of this note. Epic Mobile Apps Haiku and Canto, Epic's mobile apps, are designed to give physicians Electronic Medical Record (EMR) access outside the clinic or hospital and to increase physicians' opportunities to provide care. Clinicians can use Haiku and Canto to review a patient's chart, respond to In Basket messages, prescribe medications, take clinical photos, and capture professional charges. With Rover, authorized clinical users of Epic’s electronic health records have secure access to tools for clinical review, patient list management, medication administration, specimen collection, vitals, and Intake & Output (I/O) right on their mobile device. Deploying the Apps with Microsoft Intune Deploying the Epic mobile apps on iOS via Microsoft Intune is a four-step process: 1. Author a VPN policy. 2. Author an App Configuration Policy. 3. Add the apps to Microsoft Intune. 4. Deploy the apps to groups of users. This document is focused on deploying the iOS apps. When deploying on Android, adding and deploying the apps is the same, but the VPN and App Configuration policies are different. All of these operations are performed using the Microsoft Intune administration console. In order to use the console you need an Intune subscription. To get started, launch the console by logging in here: https://manage.microsoft.com.

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DeployingandManagingEpicAppswithMicrosoftIntuneIntroductionManyhealthcarefacilitiesuseMicrosoftIntunetomanagetheirmobiledevicesandtheappsonthosedevices.Thisdocumentisahow-toguideforcustomerswhoarebothMicrosoftIntunecustomersandEpiccustomers.

Ifthereisadditionalfunctionalityorintegrationthatyouneed,pleasecontactyourMicrosoftorEpicrepresentative.

MicrosoftIntuneMicrosoftIntuneisacloud-basedmobiledevicemanagement,mobileappmanagement,andPCmanagementproduct.WedonotexhaustivelycoverallIntunetopicsinthisdocument.Weonlycoverthosethatpertaintothescenariowefocuson:deployingandmanagingEpic’sHaikuandCantoappsinanIntunedeployment.

MoreinformationaboutMicrosoftIntunecanbefoundbyfollowingthelinkslistedinthereferencecontentthatislistedattheendofthisnote.

EpicMobileAppsHaikuandCanto,Epic'smobileapps,aredesignedtogivephysiciansElectronicMedicalRecord(EMR)accessoutsidetheclinicorhospitalandtoincreasephysicians'opportunitiestoprovidecare.ClinicianscanuseHaikuandCantotoreviewapatient'schart,respondtoInBasketmessages,prescribemedications,takeclinicalphotos,andcaptureprofessionalcharges.

WithRover,authorizedclinicalusersofEpic’selectronichealthrecordshavesecureaccesstotoolsforclinicalreview,patientlistmanagement,medicationadministration,specimencollection,vitals,andIntake&Output(I/O)rightontheirmobiledevice.

DeployingtheAppswithMicrosoftIntuneDeployingtheEpicmobileappsoniOSviaMicrosoftIntuneisafour-stepprocess:

1. AuthoraVPNpolicy.2. AuthoranAppConfigurationPolicy.3. AddtheappstoMicrosoftIntune.4. Deploytheappstogroupsofusers.

ThisdocumentisfocusedondeployingtheiOSapps.WhendeployingonAndroid,addinganddeployingtheappsisthesame,buttheVPNandAppConfigurationpoliciesaredifferent.

AlloftheseoperationsareperformedusingtheMicrosoftIntuneadministrationconsole.InordertousetheconsoleyouneedanIntunesubscription.Togetstarted,launchtheconsolebylogginginhere:https://manage.microsoft.com.

ThemanagementconsoleisaSilverlightapp,soyourbrowsermustsupportSilverlight.AddinganapptoMicrosoftIntuneisdonebyusingaMicrosoftClickOnceapp,soyourplatformmustsupportClickOnceapps.

AuthorAppConfigurationandVPNPoliciesAppConfigurationallowsyoutooptionallyspecifyXMLwithwhichtopreconfiguretheEpicapps.IfyouchoosetouseMicrosoftIntunetospecifytheconfiguration,usetheconfigurationkeyEpicMobileConfigurationURLandtheURLhostingyourconfigurationtoApple'smanagedappconfiguration.Pleaseseethe“ConnectSecurelytoYourInterconnectServer”sectionoftheSetupandSupportGuideinGalaxyformoreinformationoncreatingtheconfigurationfile.Additionally,IntunedocumentationhasmoredetailsonAppConfigurationandVPNsupport.

YoucreatethepolicybyselectingPolicy,thenConfigurationPolicies:

ClickAdd..,thenselectMobileAppConfigurationPolicyfromthelist:

TospecifytheconfigurationXMLthatwillbeusedtopreconfiguretheapp,usethefollowingformat(followingtheguidelinesfromEpictogettheexactURLstringbelow):

<dict> <key>EpicMobileConfigurationURL</key> <string>Epiccanto://handheld/config/ee7d5050489dea75e9a</string> </dict>

PastetheXMLintothepolicyscreen,asseenbelow.Validateitandthensaveit.

AVPNpolicyisanothertypeofpolicy,createdbychoosingVPNProfilefromthelistofconfigurationtemplates:

Whenbothpolicieshavebeencreated,youwillseethemlisted:

AddtheappstoMicrosoftIntuneNavigatetotheAppsscreenshownbelow,andclickAddApp.

IntheClickOnceappthatopens,chooseManagediOSAppfromtheAppStoreifdeployinganiOSapp,orExternallinkifdeployinganAndroidapp.

Aftermakingyourselection,youwillseethisscreen:

YournextstepistocopythedeeplinktotheHaikuorCantostoreappintotheURLdialog.Tofindthedeeplink,followthesesteps:

App DeepLinkEpicCantoappforiOS 1. Openthisdeeplinkinabrowser:

https://geo.itunes.apple.com/us/app/epic-haiku/id348308661?mt=82. WhenthebrowserresolvestheURLaddress,copythatURLaddressinto

yourclipboard.Forexample,theabovedeeplinkresolvestothisURLaddress:https://itunes.apple.com/us/app/epic-canto/id395395172?mt=8&ign-mpt=uo%3D4

3. PastetheURLaddressintotheboxforspecifyingtheURL.Seethescreenbelowthistable.

EpicHaikuappforiOS FollowthesamestepsasfortheEpicCantoapp,butstartwiththisdeeplink:https://geo.itunes.apple.com/us/app/epic-haiku/id348308661?mt=8

RoverappforiOS FollowthesamestepsasfortheEpicCantoapp,butstartwiththisdeeplink:https://geo.itunes.apple.com/us/app/epic-rover/id583359867?mt=8

ClickNexttocontinue.

Completetheappinfo.Notethatyouneedtouseaniconthatisnobiggerthan250x250pixels.

ClickNexttocontinue.

Selecttherequiredplatform.Inthiscase,EpicCantoisaniPadapp,soweselectaniPadrequirement:

ClickNextandreviewthesummaryinformation:

ClickUploadtocompletetheprocess.Youwillseethisscreenifyouhavecompletedthissuccessfully.

Closethedialog.

IfyouareaddingtheHaikuappforAndroid,youwillfollowthesamesteps,withthesedifferences:

1. Inthescreenbelow,select“Externallink”.2. WhenspecifyingthepathtotheGooglePlaystoreapp,enterthislinkdirectly:

https://play.google.com/store/apps/details?id=com.epic.haiku.android

DeploytheapptogroupsofusersTodeploytheapp,selectitandopenitintheIntuneManagementconsole:

Double-clickittoopenit,thenclickManageDeployment.

Selectthegroups,addthemtotheselectedgroups,thenclickNext:

Choosethetypeofinstallation:

ChoosetheVPNpolicyyoucreatedearlier,andclickNext.

Next,choosetheAppConfigurationpolicyyoualsocreatedearlier:

ClickFinish.YoucannowlookatthelistofappsandseethatEpicCantoisdeployed:

WheretoLearnMoreEpicAppsContactyourEpicrepresentativeifyouhaveanyquestions.

MicrosoftIntunePleaseusetheonlinedocumentation:https://docs.microsoft.com/en-us/enterprise-mobility/

TheMicrosoftIntuneevaluationguide:https://docs.microsoft.com/en-us/intune/understand-explore/get-started-with-a-30-day-trial-of-microsoft-intune

TheMicrosoftIntunequickstartguide:https://docs.microsoft.com/en-us/intune/get-started/start-with-a-paid-subscription-to-microsoft-intune

AppConfigurationsupportinMicrosoftIntune:https://docs.microsoft.com/en-us/intune/deploy-use/configure-ios-apps-with-mobile-app-configuration-policies-in-microsoft-intune

VPNsupportinMicrosoftIntune:https://docs.microsoft.com/en-us/intune/deploy-use/vpn-connections-in-microsoft-intune