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Asif Fattah MCP , MCT Microsoft Dynamics CRM Microsoft Dynamics CRM Overview

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Page 1: Microsoft Dynamics CRM Overview - WordPress.com · 2013-04-22 · MCP, MCT Microsoft Dynamics CRM Microsoft Dynamics CRM Overview. Sales Quotation Cases Opportunities Lead Contract

Asif FattahMCP, MCT Microsoft Dynamics CRM

Microsoft Dynamics CRMOverview

Page 2: Microsoft Dynamics CRM Overview - WordPress.com · 2013-04-22 · MCP, MCT Microsoft Dynamics CRM Microsoft Dynamics CRM Overview. Sales Quotation Cases Opportunities Lead Contract

Page 3: Microsoft Dynamics CRM Overview - WordPress.com · 2013-04-22 · MCP, MCT Microsoft Dynamics CRM Microsoft Dynamics CRM Overview. Sales Quotation Cases Opportunities Lead Contract

Page 4: Microsoft Dynamics CRM Overview - WordPress.com · 2013-04-22 · MCP, MCT Microsoft Dynamics CRM Microsoft Dynamics CRM Overview. Sales Quotation Cases Opportunities Lead Contract

Page 5: Microsoft Dynamics CRM Overview - WordPress.com · 2013-04-22 · MCP, MCT Microsoft Dynamics CRM Microsoft Dynamics CRM Overview. Sales Quotation Cases Opportunities Lead Contract

Sales

Quotation Cases

Opportunities

Lead

Contract

Sales Team

Tasks

Letters

Fax

MeetingsPhone Calls

Appointments

Emails

Page 6: Microsoft Dynamics CRM Overview - WordPress.com · 2013-04-22 · MCP, MCT Microsoft Dynamics CRM Microsoft Dynamics CRM Overview. Sales Quotation Cases Opportunities Lead Contract

Tablet Desktop Phone

Cloud On-Premises

Page 7: Microsoft Dynamics CRM Overview - WordPress.com · 2013-04-22 · MCP, MCT Microsoft Dynamics CRM Microsoft Dynamics CRM Overview. Sales Quotation Cases Opportunities Lead Contract

Gartner SFA Magic Quadrant

Forrester CRM Wave Report

Page 8: Microsoft Dynamics CRM Overview - WordPress.com · 2013-04-22 · MCP, MCT Microsoft Dynamics CRM Microsoft Dynamics CRM Overview. Sales Quotation Cases Opportunities Lead Contract

Page 9: Microsoft Dynamics CRM Overview - WordPress.com · 2013-04-22 · MCP, MCT Microsoft Dynamics CRM Microsoft Dynamics CRM Overview. Sales Quotation Cases Opportunities Lead Contract

Page 10: Microsoft Dynamics CRM Overview - WordPress.com · 2013-04-22 · MCP, MCT Microsoft Dynamics CRM Microsoft Dynamics CRM Overview. Sales Quotation Cases Opportunities Lead Contract

Page 11: Microsoft Dynamics CRM Overview - WordPress.com · 2013-04-22 · MCP, MCT Microsoft Dynamics CRM Microsoft Dynamics CRM Overview. Sales Quotation Cases Opportunities Lead Contract

Page 12: Microsoft Dynamics CRM Overview - WordPress.com · 2013-04-22 · MCP, MCT Microsoft Dynamics CRM Microsoft Dynamics CRM Overview. Sales Quotation Cases Opportunities Lead Contract

Page 13: Microsoft Dynamics CRM Overview - WordPress.com · 2013-04-22 · MCP, MCT Microsoft Dynamics CRM Microsoft Dynamics CRM Overview. Sales Quotation Cases Opportunities Lead Contract

110101

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Page 14: Microsoft Dynamics CRM Overview - WordPress.com · 2013-04-22 · MCP, MCT Microsoft Dynamics CRM Microsoft Dynamics CRM Overview. Sales Quotation Cases Opportunities Lead Contract

Page 15: Microsoft Dynamics CRM Overview - WordPress.com · 2013-04-22 · MCP, MCT Microsoft Dynamics CRM Microsoft Dynamics CRM Overview. Sales Quotation Cases Opportunities Lead Contract

Page 16: Microsoft Dynamics CRM Overview - WordPress.com · 2013-04-22 · MCP, MCT Microsoft Dynamics CRM Microsoft Dynamics CRM Overview. Sales Quotation Cases Opportunities Lead Contract

Page 17: Microsoft Dynamics CRM Overview - WordPress.com · 2013-04-22 · MCP, MCT Microsoft Dynamics CRM Microsoft Dynamics CRM Overview. Sales Quotation Cases Opportunities Lead Contract

Page 18: Microsoft Dynamics CRM Overview - WordPress.com · 2013-04-22 · MCP, MCT Microsoft Dynamics CRM Microsoft Dynamics CRM Overview. Sales Quotation Cases Opportunities Lead Contract

Companion AppsTouch ExperienceCustom Web Portal

Microsoft OfficeSharePoint Composite UI

Page 19: Microsoft Dynamics CRM Overview - WordPress.com · 2013-04-22 · MCP, MCT Microsoft Dynamics CRM Microsoft Dynamics CRM Overview. Sales Quotation Cases Opportunities Lead Contract

Data Drill Through Advanced Analysis

Self-Service Dashboards Guided Report Wizards

Page 20: Microsoft Dynamics CRM Overview - WordPress.com · 2013-04-22 · MCP, MCT Microsoft Dynamics CRM Microsoft Dynamics CRM Overview. Sales Quotation Cases Opportunities Lead Contract

Page 21: Microsoft Dynamics CRM Overview - WordPress.com · 2013-04-22 · MCP, MCT Microsoft Dynamics CRM Microsoft Dynamics CRM Overview. Sales Quotation Cases Opportunities Lead Contract

Page 22: Microsoft Dynamics CRM Overview - WordPress.com · 2013-04-22 · MCP, MCT Microsoft Dynamics CRM Microsoft Dynamics CRM Overview. Sales Quotation Cases Opportunities Lead Contract

Page 23: Microsoft Dynamics CRM Overview - WordPress.com · 2013-04-22 · MCP, MCT Microsoft Dynamics CRM Microsoft Dynamics CRM Overview. Sales Quotation Cases Opportunities Lead Contract

Page 24: Microsoft Dynamics CRM Overview - WordPress.com · 2013-04-22 · MCP, MCT Microsoft Dynamics CRM Microsoft Dynamics CRM Overview. Sales Quotation Cases Opportunities Lead Contract

Page 25: Microsoft Dynamics CRM Overview - WordPress.com · 2013-04-22 · MCP, MCT Microsoft Dynamics CRM Microsoft Dynamics CRM Overview. Sales Quotation Cases Opportunities Lead Contract

Page 26: Microsoft Dynamics CRM Overview - WordPress.com · 2013-04-22 · MCP, MCT Microsoft Dynamics CRM Microsoft Dynamics CRM Overview. Sales Quotation Cases Opportunities Lead Contract

Page 27: Microsoft Dynamics CRM Overview - WordPress.com · 2013-04-22 · MCP, MCT Microsoft Dynamics CRM Microsoft Dynamics CRM Overview. Sales Quotation Cases Opportunities Lead Contract

Creating an entity gives

you…

DB Tables

Forms

Views

Charts

Reports

Mobile

Offline

Social

Web Services

Page 28: Microsoft Dynamics CRM Overview - WordPress.com · 2013-04-22 · MCP, MCT Microsoft Dynamics CRM Microsoft Dynamics CRM Overview. Sales Quotation Cases Opportunities Lead Contract

Page 29: Microsoft Dynamics CRM Overview - WordPress.com · 2013-04-22 · MCP, MCT Microsoft Dynamics CRM Microsoft Dynamics CRM Overview. Sales Quotation Cases Opportunities Lead Contract

Page 30: Microsoft Dynamics CRM Overview - WordPress.com · 2013-04-22 · MCP, MCT Microsoft Dynamics CRM Microsoft Dynamics CRM Overview. Sales Quotation Cases Opportunities Lead Contract

Page 31: Microsoft Dynamics CRM Overview - WordPress.com · 2013-04-22 · MCP, MCT Microsoft Dynamics CRM Microsoft Dynamics CRM Overview. Sales Quotation Cases Opportunities Lead Contract

[email protected]

mailto:[email protected]

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