microsoft dynamics 365 presented by martin bloma

26

Upload: martin-bloma

Post on 21-Feb-2017

78 views

Category:

Technology


0 download

TRANSCRIPT

Page 1: Microsoft dynamics 365 presented by martin bloma
Page 2: Microsoft dynamics 365 presented by martin bloma

Transform products

Engage customers

Optimize operations

Empower employees

DigitalTransformation

Page 3: Microsoft dynamics 365 presented by martin bloma

Dynamics 365 – so much more than CRM and ERP

Page 4: Microsoft dynamics 365 presented by martin bloma

Dynamics 365 – so much more than CRM and ERP…Increase your

sales and retain your customers

Treat the customers the way they deserves

Reach out to new and existing customers through new channels

Optimize your operations and streamline your value chains

Empower your entire workforce in the field

Keep track of your financials and KPIs

Deliver customer service at your customers doorstep

Transform your products while you continue to perform

Drive marketing excellence with social engagement

Run your procjects seamless with integrated project automation

Create a complete line from leads to cash with project service automation

Recieve automated suggestions on next best offer and actions along with relationship insights

Engage with your customers through portals and BOTs

Page 5: Microsoft dynamics 365 presented by martin bloma

…No matter which business you’re in!Public Sector

Education Financial Services

Professional Services

Manufacturing

Transportation

Field Engineers

Project Management

Oil & Gas Power & Utility

Increase your sales and retain your customers

Treat the customers the way they deserves

Reach out to new and existing customers through new channels

Optimize your operations and streamline your value chains

Empower your entire workforce in the field

Keep track of your financials and KPIs

Deliver customer service at your customers doorstep

Transform your products while you continue to performDrive

marketing excellence with social engagement

Run your procjects seamless with integrated project automation

Create a complete line from leads to cash with project service automation

Recieve automated suggestions on next best offer and actions along with relationship insights

Engage with your customers through portals and BOTs

Keep track of your financials and KPIs

Keep track of your financials and KPIs

Keep track of your financials and KPIs

Optimize your operations and streamline your value chains

Optimize your operations and streamline your value chains

Optimize your operations and streamline your value chains

Optimize your operations and streamline your value chains

Optimize your operations and streamline your value chains

Keep track of your financials and KPIs

Treat the customers the way they deserves

Treat the customers the way they deserves

Treat the customers the way they deserves

Recieve automated suggestions on next best offer and actions along with relationship insights

Recieve automated suggestions on next best offer and actions along with relationship insights

Recieve automated suggestions on next best offer and actions along with relationship insights

Recieve automated suggestions on next best offer and actions along with relationship insights

Recieve automated suggestions on next best offer and actions along with relationship insights

Recieve automated suggestions on next best offer and actions along with relationship insights

Recieve automated suggestions on next best offer and actions along with relationship insights

Recieve automated suggestions on next best offer and actions along with relationship insights

Recieve automated suggestions on next best offer and actions along with relationship insights

Engage with your customers through portals and BOTs

Engage with your customers through portals and BOTs

Engage with your customers through portals and BOTs

Engage with your customers through portals and BOTs

Engage with your customers through portals and BOTs

Engage with your customers through portals and BOTs Engage

with your customers through portals and BOTs

Engage with your customers through portals and BOTs

A platform for your entire business, with business apps for all your employees.

Page 6: Microsoft dynamics 365 presented by martin bloma

Projects

Digitalmarketing

Forecast

Equipmentmaintenance

Leads

OpportunitiesService

requests

Orders

Supportcase

Shipments

Common Data Model: Dynamics 365

Page 7: Microsoft dynamics 365 presented by martin bloma

Projects

Digitalmarketing

Forecast

Equipmentmaintenance

Leads

OpportunitiesService

requests

Orders

Supportcase

Shipments

Meetings

Documents

Calendar

Email

Tasks

Message

People

Storage

Common Data Model: Dynamics 365 + Office 365

Page 8: Microsoft dynamics 365 presented by martin bloma

Common Data Model: Dynamics 365 + Office 365 + Partner Industry Solutions

Meetings

Documents

Calendar

Email

Tasks

Message

People

Projects

Digitalmarketing

Forecast

Equipmentmaintenance

Leads

OpportunitiesService

requests

Orders

Supportcase

Shipments

Patients

Vote

Citizen

Care plan

Merchandise

Trade promotion

Planograms

Storage

Page 9: Microsoft dynamics 365 presented by martin bloma

Analytic insight with PowerBI

Page 10: Microsoft dynamics 365 presented by martin bloma

Drive exellence in your sales processes

Page 11: Microsoft dynamics 365 presented by martin bloma

…with integrated suggestions on other records or documents relevant for your opportunity

Page 12: Microsoft dynamics 365 presented by martin bloma

Get deep insight in your relations with the customers

Page 13: Microsoft dynamics 365 presented by martin bloma

Get automated actions on things to focus on today, or with a spesific account

Page 14: Microsoft dynamics 365 presented by martin bloma

Get automated actions on things to focus on today, or with a spesific account

Page 15: Microsoft dynamics 365 presented by martin bloma

Get deep insight in your customers engagement on e-mails

Page 16: Microsoft dynamics 365 presented by martin bloma

Let the workspace give you a quick 360-degree view of the customer with on-going processes, along with suggested next best offers and next best actions

Page 17: Microsoft dynamics 365 presented by martin bloma

Work with your cases with integrated knowledgebase articles, processes and action cards

Page 18: Microsoft dynamics 365 presented by martin bloma

Integrate LinkedIn to get lead reccomendations on your accounts.

Page 19: Microsoft dynamics 365 presented by martin bloma

With Dynamics 365 in your Outlook it’s easy to track emails and get an overview

Page 20: Microsoft dynamics 365 presented by martin bloma

Let your customers engage through portals and provide help through AI or BOTs.

Page 21: Microsoft dynamics 365 presented by martin bloma

Run your projects on the same platforms as you do the sales, tightly connected to Project

Page 22: Microsoft dynamics 365 presented by martin bloma

…And let your teammembers find the project task they want to collaborate on.

Page 23: Microsoft dynamics 365 presented by martin bloma

Keep track of your resources wheter it’s projects tasks or work orders from a single view

Page 24: Microsoft dynamics 365 presented by martin bloma

…And let your field workers recieve their work orders on the fly

Page 25: Microsoft dynamics 365 presented by martin bloma

Timesheets as grid or calendar view with all relevant break downs

Page 26: Microsoft dynamics 365 presented by martin bloma