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Helping Companies Learn From the Past, Manage the Present and Shape the Future Microsoft Business Intelligence Too Good to be True?

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Page 1: Microsoft Business Intelligence Too Good to be True? · Helping Companies Learn From the Past, Manage the Present and . Shape the Future. Microsoft Business Intelligence. Too Good

Helping Companies Learn From the Past, Manage the Present and Shape the Future

Microsoft Business IntelligenceToo Good to be True?

Page 2: Microsoft Business Intelligence Too Good to be True? · Helping Companies Learn From the Past, Manage the Present and . Shape the Future. Microsoft Business Intelligence. Too Good

Agenda

• Introductions• Senturus Overview• Key Goals and Success Factors for Business

Intelligence• Comparison of Microsoft BI with traditional BI leaders• Assessment of Microsoft Business Intelligence across

Key Factors• Customer Case Study: Jamba Juice Company• Functionality Tour of Microsoft Business Intelligence• Q&A

Page 3: Microsoft Business Intelligence Too Good to be True? · Helping Companies Learn From the Past, Manage the Present and . Shape the Future. Microsoft Business Intelligence. Too Good

Introductions

• Senturus, Inc– Greg Herrera, Co-Founder and CEO

• Phone: 650-578-8876• Email: gherrera[at]senturus.com

– John Peterson, Co-Founder, Chairman & COO• Phone: 650-347-4043• Email: jpeterson[at]senturus.com

• Jamba Juice Company– David Buckey

Page 4: Microsoft Business Intelligence Too Good to be True? · Helping Companies Learn From the Past, Manage the Present and . Shape the Future. Microsoft Business Intelligence. Too Good

Senturus• Founded in December 2000

• Consulting firm specializing in business intelligence and corporate performance management, allowing our clients to enhance their strategic decision making and improve performance.

• Senturus helps clients dramatically improve their ability to plan, monitor and analyze the direction of their business.

• Ranked in San Francisco Business Times “Fast 100” list of the fastest growing private companies in the Bay Area for 4 years running.

• Experience: 300+ clients in a range of industries and geographies.

• Senturus combines top notch business and technical expertise with professional project management to provide a trusted-advisor relationship with our clients.

Page 5: Microsoft Business Intelligence Too Good to be True? · Helping Companies Learn From the Past, Manage the Present and . Shape the Future. Microsoft Business Intelligence. Too Good

Sample Senturus Clients AAA of Southern California ACH Food Companies Advent Software Affymetrix Alfred Publishing American Express Amylin Pharmaceuticals Amyris Ariat International Arizona Health Care CCS Argonaut Group Avista Corp Bally Technologies Bio-Rad Laboratories Blackhawk Networks Central Garden & Pet Chiron Clark County, Nevada Clearwire Communications CRC Health Group DHL Diamond Foods Dole Fresh Vegetables EPRI Fairfield Residential Fremont Bank

Genentech Genesys Labs Ghirardelli Chocolate Company Gottschalk’s Harland Financial Hines Horticulture Image Entertainment Invitrogen Irwin Home Equity Jamba Juice Kelly-Moore Paints Key Curriculum Press Korbel Lawrence Berkeley Nat’l Lab Leapfrog Enterprises LECG Linden Lab McGrath Rent Corp National Semiconductor Netgear Network Appliance newScale NUMMI O’Neill Wetsuits Peet’s Coffee & Tea PG&E Rambus

River Ranch Fresh Foods Royal Window Coverings Russell Financial Santa Clara County Sephora USA Shutterfly Silicon Image Silicon Storage Stratex Networks Stryker Endoscopy Symyx Technologies Synplicity Sutter Home Winery Table Mountain Casino Tellabs Trimble Navigation Trinchero Family Estates TriNet Verity, Inc Vision Service Plan Wells Fargo Western Nevada Supply United States Air Force Zoran

Page 6: Microsoft Business Intelligence Too Good to be True? · Helping Companies Learn From the Past, Manage the Present and . Shape the Future. Microsoft Business Intelligence. Too Good

KEY GOALS AND SUCCESS FACTORS FOR BUSINESS INTELLIGENCE

Context

Page 7: Microsoft Business Intelligence Too Good to be True? · Helping Companies Learn From the Past, Manage the Present and . Shape the Future. Microsoft Business Intelligence. Too Good

Key Goals for Business Intelligence Solutions

1. Improve Decision-making The overwhelming value and business

impact of BI comes from the decisions that it informs.

2. Improve decision-making at an optimal cost Companies without a BI solution are

spending massively on BI, they frequently don’t know it.

Page 8: Microsoft Business Intelligence Too Good to be True? · Helping Companies Learn From the Past, Manage the Present and . Shape the Future. Microsoft Business Intelligence. Too Good

Key Success Factor #1 - High Rates of User Adoption

Page 9: Microsoft Business Intelligence Too Good to be True? · Helping Companies Learn From the Past, Manage the Present and . Shape the Future. Microsoft Business Intelligence. Too Good

The Tickets to High User Adoption

Provide information that is:

1. Relevant

2. Accurate

3. Timely

4. Drillable

5. Well-understood

6. Available via self-service

7. In a familiar interface

Page 10: Microsoft Business Intelligence Too Good to be True? · Helping Companies Learn From the Past, Manage the Present and . Shape the Future. Microsoft Business Intelligence. Too Good

Key Success Factor #2 – A BI Foundation that is Adaptive and Resilient to Change

ERP Data

Labor Data

Other Sources

Planning Data

Sour

ce S

yste

ms

of R

ecor

d

Automated tools and processes that integrate and transform the complex data into a simpler, business-related structure for easier understanding and reporting.

Data store that is structured the way people look at their business and optimized for reporting and analysis.

Software tools and processes that securely distribute information in ways that are appropriate to people’s needs and that allow self-service exploration.

Decision-makers

Single Version of the Truth

Page 11: Microsoft Business Intelligence Too Good to be True? · Helping Companies Learn From the Past, Manage the Present and . Shape the Future. Microsoft Business Intelligence. Too Good

BI Foundation – Software Components

ERP Data

Labor Data

Dat

a In

tegr

atio

n

ConformingData Marts &

Aggregate Data

StandardReports

Web

Por

tal

Other SourcesInformation Security

Data Warehouse

Dat

a Ab

stra

ctio

n M

odel

(Tr

ansl

atio

n to

bus

ines

s te

rms)

Ad h

oc

Que

ryin

gPlanning Data

Slic

ing

&

Dic

ing

Das

hboa

rd

Auth

orin

gRe

port

Au

thor

ing

Dashboards/Scorecards

Sour

ce S

yste

ms

of R

ecor

d

Thre

shol

dAl

ertin

g

Self-service Reporting& Analysis

Single Version of the Truth

Threshold-basedAlerts

Page 12: Microsoft Business Intelligence Too Good to be True? · Helping Companies Learn From the Past, Manage the Present and . Shape the Future. Microsoft Business Intelligence. Too Good

MICROSOFT BI WITH TRADITIONAL BI LEADERS

Comparison

Page 13: Microsoft Business Intelligence Too Good to be True? · Helping Companies Learn From the Past, Manage the Present and . Shape the Future. Microsoft Business Intelligence. Too Good

Vendor Comparison – BI OfferingsComponent Microsoft Cognos Business Objects Oracle

Data Integration SQL Server Integration Services (SSIS)

Data Manager Business Objects Data Integrator

Warehouse Builder (OWB)

Data Aggregation (OLAP)

SQL Server Analysis Services (SSAS)

Powerplay Transformer

Aggregate tables or 3rd party (e.g. SSAS)

Essbase, OLAP Option in DBMS

Data Abstraction Modeling

SSAS Designer, Model Designer (limited to Report Builder)

Framework Manager, Transformer

Universe Designer BI Server Modeler, Essbase Modeler

Report Authoring SQL Server Reporting Services (SSRS), Excel2007

Report Studio Crystal, WebIntelligence

BI Publisher, Financial Rpting

Analysis Tool PerformancePoint Analytics (ProClarity), Excel 2007 PivotTables (external data)

Analysis Studio, Powerplay Web

WebIntelligence, Voyager

BI Answers,Essbase

Ad hocQuery/Report

Report Builder,PPS Analytics, MS Query

Query Studio,Analysis Studio

WebIntelligence BI Answers

Dashboard Authoring

PerformancePointDashboard Designer,Sharepoint Excel Services

Report Studio,Metrics Studio

Xcelsius,Dashboard Builder

BI Interactive Dashboards

Scorecard Authoring

PerformancePointDashboard Designer

Metrics Studio Xcelsius,Dashboard Builder

BI Interactive Dashboards

Portal Sharepoint Cognos Connection

Business Objects Enterprise Portal

BI Portal

Page 14: Microsoft Business Intelligence Too Good to be True? · Helping Companies Learn From the Past, Manage the Present and . Shape the Future. Microsoft Business Intelligence. Too Good

MICROSOFT BI BUNDLING AND PRICING

Perception Management

Page 15: Microsoft Business Intelligence Too Good to be True? · Helping Companies Learn From the Past, Manage the Present and . Shape the Future. Microsoft Business Intelligence. Too Good

Microsoft BI Bundling and PricingComponent Microsoft Bundling and Price *

Data Integration SQL Server Integration Services (SSIS)

SSIS is bundled with SQL Server license at no extra charge.

Data Aggregation (OLAP)

SQL Server Analysis Services (SSAS)

SSAS is bundled with SQL Server license at no extra charge.

Data Abstraction Modeling

SSAS Designer, SSRS Model Designer

SSAS Designer and SSRS Model Designer are bundled with SQL Server license at no extra charge.

Report Authoring SSRS, Excel 2007 SSRS is bundled with SQL Server license at no extra charge. Excel report authors already have Excel.

Analysis Tool PerfPoint Analytics (ProClarity), Excel 2007 Pivot Tables

PerformancePoint Analytics (ProClarity) is bundled with Sharepoint Enterprise at no extra charge.

Ad hocQuery/Report

Report Builder,PP Analytics, MS Query

Report Builder is bundled with SQL Server license at no extra charge.PerformancePoint Analytics (ProClarity) is bundled with Sharepoint Enterprise at no extra charge.

Dashboard Authoring

PerformancePointDashboard Designer,Sharepoint Excel Services

PerformancePoint Dashboard Designer and Sharepoint Excel Services are both bundled with Sharepoint Enterprise at no extra charge.

Scorecard Authoring

PerformancePointDashboard Designer

PerformancePoint Dashboard Designer is bundled with Sharepoint Enterprise at no extra charge.

Portal Sharepoint Microsoft Office Sharepoint Server 2007

Page 16: Microsoft Business Intelligence Too Good to be True? · Helping Companies Learn From the Past, Manage the Present and . Shape the Future. Microsoft Business Intelligence. Too Good

* Microsoft BI Bundling and Pricing –What you should know

• BI workloads often require dedicated servers• If you split the SQL Server database, SSAS

and SSRS across three separate computer servers you need a SQL Server server license on all three machines.

SQLSSASSSRS

SQL SSAS SSRS

Licensing Servers with running components. In Scenario 1, a SQL Server is running with all of its components in one server: only one server license is required. In Scenario 2, the database is running in one server, analysis services in a second one, and reporting services in a third one. In this case, three server licenses are required.

Page 17: Microsoft Business Intelligence Too Good to be True? · Helping Companies Learn From the Past, Manage the Present and . Shape the Future. Microsoft Business Intelligence. Too Good

Microsoft BI Bundling and Pricing – List PricesLicensed Product List Price Included at no extra charge

SQL Server 2008 - Standard $885 per server license + $162/CAL-Or –-$5,999 per processor (unlimited users)

• Integration Services (SSIS)• Analysis Services (SSAS)• Reporting Services (SSRS)

SQL Server 2008 -Enterprise

$8,487 per server license + $162/CAL-Or –-$24,999 per processor (unlimited users)

•SSIS Enterprise•SSAS Enterprise•SSRS Enterprise•Data Mining

Microsoft Office SharepointServer 2007 - Enterprise

$4,424 server fee +$169/CAL-Or –$75 per CAL if you already have Sharepoint Standard

•PerformancePoint Services•Dashboard Designer•Analytics•ProClarity

•Sharepoint Excel Services

http://www.microsoft.com/sqlserver/2008/en/us/editions-compare.aspx

Page 18: Microsoft Business Intelligence Too Good to be True? · Helping Companies Learn From the Past, Manage the Present and . Shape the Future. Microsoft Business Intelligence. Too Good

Price Comparisons – Component by ComponentComponent Price Range - Microsoft Price Range – Traditional BI Vendors

Data Integration $0 or $885 for server license (Std)$0 or $8,487 if Enterprise

$50,000 - $100,000 per server + $10,000 per developer. (Oracle bundles with database)

Data Aggregation (OLAP)

$0 or $885 for server (Std)$0 or $8,487 if Enterprise

$12,000 per developer

Data Abstraction Modeling

$0 (Included with SSRS and SSAS)(Note: Higher labor costs)

$12,000 per developer

Report Authoring $0 or $885 per server Standard$0 or $8,487 if Enterprise

$2,500 per developer

Analysis Tool $75 to $169 per user $1,500 per user

Ad hocQuery/Report

$75 to $169 per user $1,500 per user

Dashboard Authoring

$75 to $169 per user $1,500 per user

Scorecard Authoring

$75 to $169 per user $1,500 per user

Portal $94 per user $800 per user

Reasonable Rule of Thumb: 1 year of Annual Support fees from Traditional BI Vendors is roughly same cost as Microsoft BI product licenses themselves.

Page 19: Microsoft Business Intelligence Too Good to be True? · Helping Companies Learn From the Past, Manage the Present and . Shape the Future. Microsoft Business Intelligence. Too Good

Microsoft BI Bundling and Pricing –Netting it Out

• In some cases, Microsoft BI Components are included at no extra charge with product licenses you already own.

• In the cases where more licensing is required, the end result is Microsoft BI still costs 80-90% less than the competition.

Page 20: Microsoft Business Intelligence Too Good to be True? · Helping Companies Learn From the Past, Manage the Present and . Shape the Future. Microsoft Business Intelligence. Too Good

MICROSOFT BI ACROSS KEY FACTORS

Assessment

Page 21: Microsoft Business Intelligence Too Good to be True? · Helping Companies Learn From the Past, Manage the Present and . Shape the Future. Microsoft Business Intelligence. Too Good

Assessment of Microsoft Business Intelligence across Key Factors – User Adoption

Key Success Factor Assessment

Information is Relevant Microsoft on par. This factor is addressed by staffing BI projects with business people who understand technology.

Information is Accurate Microsoft on par. Software is rarely the cause of inaccurate data. Mostly human issue of validation and data architecture.

Information is Timely Microsoft on par. Aggregation functionality provides good response times. Integration services can handle large loads.

Information is Drillable Business people and data architecture important again here. Microsoft technology is adequate.

Information is Well-understood

Again, data architecture is key. Microsoft technology is on par and perhaps gaining via Sharepoint integration.

Self-service Microsoft behind. Metadata must be hand-crafted. Plus is that the self-service tools are familiar.

Familiar Interface Microsoft above par. Excel is the tool no one resists learning. Has been #1 preferred BI front-end for over a decade.

Page 22: Microsoft Business Intelligence Too Good to be True? · Helping Companies Learn From the Past, Manage the Present and . Shape the Future. Microsoft Business Intelligence. Too Good

Assessment of Microsoft BI across Key Factors – Cost Optimization

• Microsoft BI software stack enables industry-proven business intelligence infrastructure that is adaptive and resilient to change.

• Microsoft BI software cost is significantly less thancompetitors’.

• People drive the value. Microsoft enables much wider user-adoption. The more people making informed decisions the more value returned.

• Invest the cost savings and additional value in an experienced team to set the right business foundation and architecture.

Page 23: Microsoft Business Intelligence Too Good to be True? · Helping Companies Learn From the Past, Manage the Present and . Shape the Future. Microsoft Business Intelligence. Too Good

JAMBA JUICE COMPANY –DAVID BUCKEY

Customer Case Study

Page 24: Microsoft Business Intelligence Too Good to be True? · Helping Companies Learn From the Past, Manage the Present and . Shape the Future. Microsoft Business Intelligence. Too Good

Jamba Juice Company

• Owns and operates Jamba Juice® Stores• Jamba Juice is a leading provider of better-

for-you food and beverage offerings• Founded in 1990, Jamba strives to inspire

and simplify healthy living for its customers and employees

• 732 Jamba Juice® stores, of which 499 are company-owned and operated

• Zagat’s 2009 Fast-food Survey has Jamba:– #1 healthy option in Quick Refreshment Category– Top 5 most popular Quick Refreshment chains

Page 25: Microsoft Business Intelligence Too Good to be True? · Helping Companies Learn From the Past, Manage the Present and . Shape the Future. Microsoft Business Intelligence. Too Good

Business Challenges Addressed

• Store Operations– Communication challenges– Inefficient, manual processes– Lack of workflow– Store programs not coordinated

• Performance Management– Store managers spending time manually compiling

reports for review by upper management– Metrics had discrepancies between stores and

corporate

Page 26: Microsoft Business Intelligence Too Good to be True? · Helping Companies Learn From the Past, Manage the Present and . Shape the Future. Microsoft Business Intelligence. Too Good

Solution Phase I: JambaNet

• Implemented an internal portal to all stores using Microsoft Office Sharepoint Server 2007

• Portal provides infrastructure for:– Communications between stores and corporate– Company directory– Centralized access to other sites and applications– Workflow (e.g., Catering process, employee time

off)– Customer relationship management– Central calendar to enable coordinated program

roll-outs

Page 27: Microsoft Business Intelligence Too Good to be True? · Helping Companies Learn From the Past, Manage the Present and . Shape the Future. Microsoft Business Intelligence. Too Good

Solution Ph II: Business Intelligence

• Microsoft Business Intelligence leverages the Sharepoint infrastructure– Store-level Dashboards, Scorecards, Analytical

tools and Reports– At any given time, store managers can view the

health of their stores • Enables dramatic, low-cost increase in

distribution of business insight– Before: Handful of BI users saw KPIs– After: Thousands of BI users see their own

specific KPIs

Page 28: Microsoft Business Intelligence Too Good to be True? · Helping Companies Learn From the Past, Manage the Present and . Shape the Future. Microsoft Business Intelligence. Too Good

Component ProductData Management Microsoft SQL ServerData Integration SQL Server Integration Services (SSIS)Analysis Engine SQL Server Analysis Services (SSAS)Reporting SQL Server Reporting Services (SSRS)Portal Microsoft Office Sharepoint Services (MOSS)Front-end for:

•Analysis•Scorecards•Dashboards•Reports

PerformancePoint Services (Included in Sharepoint Enterprise)

BI at Jamba Juice

Page 29: Microsoft Business Intelligence Too Good to be True? · Helping Companies Learn From the Past, Manage the Present and . Shape the Future. Microsoft Business Intelligence. Too Good

MICROSOFT BI FUNCTIONALITY TOUR

Capabilities Evaluation

Page 30: Microsoft Business Intelligence Too Good to be True? · Helping Companies Learn From the Past, Manage the Present and . Shape the Future. Microsoft Business Intelligence. Too Good

Sharepoint Screenshot

Page 31: Microsoft Business Intelligence Too Good to be True? · Helping Companies Learn From the Past, Manage the Present and . Shape the Future. Microsoft Business Intelligence. Too Good

Corporate Scorecard Screenshot

Page 32: Microsoft Business Intelligence Too Good to be True? · Helping Companies Learn From the Past, Manage the Present and . Shape the Future. Microsoft Business Intelligence. Too Good

Interactive Charts with Drill-up and Drill-down Screenshot

Page 33: Microsoft Business Intelligence Too Good to be True? · Helping Companies Learn From the Past, Manage the Present and . Shape the Future. Microsoft Business Intelligence. Too Good

Enriched Visualizations - Chart

• Richer end user experience with new visualization engine• Chart Examples

Reporting Services 2008Extensive Report Authoring

Page 34: Microsoft Business Intelligence Too Good to be True? · Helping Companies Learn From the Past, Manage the Present and . Shape the Future. Microsoft Business Intelligence. Too Good

Enriched Visualizations - Gauge

Reporting Services 2008Extensive Report Authoring

Page 35: Microsoft Business Intelligence Too Good to be True? · Helping Companies Learn From the Past, Manage the Present and . Shape the Future. Microsoft Business Intelligence. Too Good

Enriched Visualization

• Map Examples

Reporting Services 2008

Page 36: Microsoft Business Intelligence Too Good to be True? · Helping Companies Learn From the Past, Manage the Present and . Shape the Future. Microsoft Business Intelligence. Too Good

Excel 2007 PivotTable

Page 37: Microsoft Business Intelligence Too Good to be True? · Helping Companies Learn From the Past, Manage the Present and . Shape the Future. Microsoft Business Intelligence. Too Good

Familiar Tools: Report Development in Excel with Excel Services

1. A workbook author, often a business analyst, uses Office Excel 2007 to create the Excel workbook, optionally specify named items for viewing, and optionally define parameters.

2. The workbook author saves the workbook to a document library in Excel Services, where it is managed and secured by a SharePoint administrator.

3. The workbook author and other users can create reports, Web Part Pages, and Business Intelligence dashboards that use the workbook.

4. Many business users can access the workbook by viewing it in a browser, and even refresh the data if the workbook is connected to an external data source. (The data is Read-only.)

5. With appropriate permission, business users can copy the current state of the workbook and any interactions made during the current session, such as sorting and filtering, to a client computer for further analysis either as an Excel workbook or a snapshot.

Page 38: Microsoft Business Intelligence Too Good to be True? · Helping Companies Learn From the Past, Manage the Present and . Shape the Future. Microsoft Business Intelligence. Too Good

SUMMARY AND NEXT STEPSConclusion

Page 39: Microsoft Business Intelligence Too Good to be True? · Helping Companies Learn From the Past, Manage the Present and . Shape the Future. Microsoft Business Intelligence. Too Good

Summary and Next Steps

• Value proposition of Microsoft Business Intelligence is substantial and true.

• Microsoft BI should be on the short-list for all green-field and migration opportunities.

• Organizations currently paying high software-maintenance “taxes” can potentially fund the switching-costs with maintenance fee savings. (Not feasible in all cases, but worth evaluating.)

• Engage Senturus in a no-charge BI Feasibility Assessment. Call 888-601-6010 Ext 1 or email sales[at]senturus.com.

Page 40: Microsoft Business Intelligence Too Good to be True? · Helping Companies Learn From the Past, Manage the Present and . Shape the Future. Microsoft Business Intelligence. Too Good

Q & A

Page 41: Microsoft Business Intelligence Too Good to be True? · Helping Companies Learn From the Past, Manage the Present and . Shape the Future. Microsoft Business Intelligence. Too Good

Excel Print / PDF

Outlook Business Contact Manager

Excel / MSQuery external data – Access / Flat Files / SQL Server / OLAP

Excel PivotTable / Chart

PowerPoint

Excel List Table / Conditional Formatting / Data Bars / Color Scales / Icon Sets

Excel Data Mining

Visio PivotDiagram

Excel What -If

•Excel 2007

•Outlook 2007

•PowerPoint 2007

•Visio 2007

REPORTING ANALYSIS MEASUREMENT PLANNINGDesktop Applications

•SharePoint Server 2007 (MOSS)

•PerformancePoint Server 2007

SharePoint Excel Services

SharePoint Report Center / Key Performance Indicators / Dashboards

Analytical Chard / Grid Scorecard Designer

•Office Live Office OnLine – Office.Microsoft.com

•MapPoint 2006

•Win Mobile 6.0

•SQL Server 2008

MapPoint / Web Services Virtual Earth

Office Mobile Excel / PowerPoint - SmartPhone

Integration Services ETL / Data Mining

Reporting Services Analysis Services OLAP / Key Performance Indicators

Server Applications

Page 42: Microsoft Business Intelligence Too Good to be True? · Helping Companies Learn From the Past, Manage the Present and . Shape the Future. Microsoft Business Intelligence. Too Good

Extensive Report Authoring

Introduction of new data region structure; Tablix Powerful visualizations with new charts and gauges Rich-Text Support

Enables text-centric document scenarios Allows for mixed formatting in textboxes at design time Supports more efficient creation of legal documents, purchase

orders, and mailing labels New Report Designer

Data pane (previously just fields) Improved dialogs Snap to lines Grouping pane

Leverage rich visualizations and unique, flexible design capabilities to accommodate any reporting need

Reporting Services 2008

Page 43: Microsoft Business Intelligence Too Good to be True? · Helping Companies Learn From the Past, Manage the Present and . Shape the Future. Microsoft Business Intelligence. Too Good

Extensive Report Authoring

What is Tablix? The best of Table merged with the best of Matrix Allows for fixed and dynamic columns and rows Enables Arbitrary nesting on each axis Enables multiple parallel row/column members

at each level Introduces optional omission of row/column

headers

Reporting Services 2008

Page 44: Microsoft Business Intelligence Too Good to be True? · Helping Companies Learn From the Past, Manage the Present and . Shape the Future. Microsoft Business Intelligence. Too Good

2001 2002 Total1,115 1,331 2,446

152 642 79411,156 13,312 24,4681,523 6,421 7,944

13,946 21,706 35,653

Retail AcmeNadir, Inc.

Wholesale ABC Corp.XYZ, Ltd.

Grand Total

CustomerRetail

AcmeNadir, Inc.

WholesaleABC Corp.XYZ, Ltd.

Grand Total

Growth

19%322%

19%322%56%

Tabl ixe + Matr

Reporting Services 2008Extensive Report Authoring

Page 45: Microsoft Business Intelligence Too Good to be True? · Helping Companies Learn From the Past, Manage the Present and . Shape the Future. Microsoft Business Intelligence. Too Good

SSIS Control Flow Screenshot

Page 46: Microsoft Business Intelligence Too Good to be True? · Helping Companies Learn From the Past, Manage the Present and . Shape the Future. Microsoft Business Intelligence. Too Good

Interactive Charts with Drill-up and Drill-down Screenshot II