Microsoft 365 customer presentationFebruary 2020 – version 1.1

Switzerland is perfectly suited to Work Smart: motivation, training and a strong work ethic more or less make Switzerland the motherland of flexible, mobile working.

2

Work Smart is typically Swiss!

Work Smart is typically Swiss, Swisscom Magazin 2018Link

«

«

3

The number of fixed workplaces has dropped significantlysince 2017, and mobile working is no longer the exception

2017

Source: MSM Research, ICT-Markt Switzerland, spring report 2018.

2018

Fixed workplaces,

mobile working impossible

Mobile, flexible working only in

exceptional cases

19.7% 9.1%

51.5% 34.8%

4

Reasons why it’s worth investing in Work Smart

Digitisation is changing every

industry

Customers demand simple

services that can be used

anytime, anywhere. New

technologies speed up this

process.

Examples: Uber, Zalando,

Spotify, Renovero.ch,

Quandoo.ch, Sharely.ch

Talented youngsters demand

modern workplaces

For digital natives, work and

private life are closely

intertwined. This presents new

challenges.

Examples: working on the move,

flexible working hours, use of

new communication channels

such as WhatsApp, Shared Docs,

co-working spaces

5

Common misconceptions about Work Smart

Chats are no good for

business

Instant messaging is a useful

addition to the existing

communication mix, ideal for the

lightning quick reactions on which

day-to-day business increasingly

relies.

Work is a side issue for

people who work at home

No, because numerous studies show

that employees who work at home or

on the move are more productive and

motivated.

Work Smart applications are

a sure-fire success

Even though they use well developed

tools, many companies find it

difficult to reach their full potential.

Significant success factors include

the culture change within the

company, employee training and the

adaptation of office spaces to new

demands.

1 32

• Study by the University of California, 2016

• ‘WorkAnywhere’ study, Fachhochschule Nordwestschweiz

• Study ‘the organisation of mobile, flexible working in large and

medium-sized companies‘, Fachhochschule Nordwestschweiz

6

Microsoft 365 as a complete business solution

Be productive anywhere

Thanks to the cloud, you can use the tried

and tested Office applications wherever

you are on your PC, tablet and smartphone

– either out and about or in the office.

Communicate more easily

Using the communication functions (chat,

video-conferencing and desktop-sharing),

you can work together as a team without

any restrictions, wherever you are.

Fully scalable

Microsoft 365 grows with your business.

We can quickly add or remove licences for

individual employees.

Only pay for what you use

Licences are paid for on a daily basis via

Swisscom billing. You don’t need a

company credit card and only pay for what

you actually use.

Always up to date

With an Microsoft 365 subscription, you

will always automatically have the latest

version – so no security flaws – without

needing to invest any time or be an IT

expert.

Less hardware, less energy

With the cloud-based solution, all your

data is securely stored externally, so you

don’t need any local server infrastructure

at all. This reduces your energy costs as

well as hardware expenditure.

7

Benefits of Microsoft 365 with services from Swisscom*

Switch easily

If you order Microsoft Microsoft 365 via Swisscom,

you won’t have to install and configure it on your

own. You won’t need to invest lots of time and you

don’t need to be an IT expert yourself to switch to

Microsoft 365.

Work easily

Do you want to know how to forward your e-mails

while you’re on holiday or how to share a file via

OneDrive? Our application support provides quick,

efficient assistance in all the official Swiss

languages.

*These services are only available to customers whose Microsoft 365 is looked after by Swisscom.

Customers with complex IT infrastructure will be referred to Microsoft 365 experts (Swisscom

partners), with services and prices that vary, depending on the partner.

8

While you focus on your customers and your business, Swisscom will do everything else.

«

«

Office applications

Services

CHF 14.35 per month

Business Standard

9

Licence overview

Office applications

Services

CHF 11.65 per month

Apps for Business

Office applications

Web and mobile versions only

Services

CHF 5.70 per month

Business Basic

Outlook Word Excel

PowerPoint OneNote

OneDriveExchange SharePoint

Teams

Outlook Word Excel

PowerPoint OneNote

OneDrive

All prices include VAT

Exchange SharePoint

Teams

OneDrive

Requirements

• Microsoft 365• inOne SME or Sbcon

Hosted

Services• Outlook Voice

CHF 2 per month per phone number

LeanSync Voice

10

Applications and services in detail

Office

• 1 TB online storage per licence

• Store and share files in the cloud

• Always use the latest Office software (updates carried out without service interruption)

• Full versions of Word, Excel, PowerPoint, Outlook and OneNote on up to 5 PCs or Macs per user

(Business Premium licence only online)

• E-mail, calendar, contacts and tasks always secure and synchronized

• 50 GB storage per mailbox

• Microsoft Teams is a platform that combines chat, web- and video-calling, desktop-sharing,

notes and attachments

• Create an Intranet or Extranet

• Online storage for shared use

• Social network for businesses (Yammer)

One Drive

Exchange

Microsoft Teams

SharePoint

11

Overview of Swisscom services*

Installation service

• CHF 380.- without

domain migration

• CHF 430.- with domain

migration

If more than 3 users, price

per additional user

• CHF 100.-

Installation must be ordered from Swisscom, since self-installation is not possible.

Migrations

Mail and data migration

with installation

• CHF 48.50 / 15 Min.

Tenant- Migration (Change of the Microsoft 365 supplier)

• CHF 100.- basic fee• Plus CHF 25.- per user

Application support

Help with Microsoft 365

application issues

• Included in Business

Service L (inOne SME

office) or MyService

subscription (monthly

fee)

• Support billed at CHF

48.50 / 15 min.

without subscription

*These services are only available to customers whose Microsoft 365 is looked after by Swisscom. Customers with complex IT infrastructure will be referred to Microsoft 365 experts (Swisscom partners), with services and prices that vary, depending on the partner. All prices include VAT.

Licence amendments

Add and remove licences

• CHF 100.- per user

Licence amendments must always be requested through Swisscom, since they cannot be processed by the customer.

12

Microsoft 365 with data storage in CH availableAll core data of Microsoft 365 services is stored in Switzerland!

Exchange

SharePoint

OneDrive

Teams

Exchange Online mailbox content: e-mail text, calendar entries and

content of e-mail attachments

SharePoint online website content and files stored on the website

Files uploaded to OneDrive for Business

Teams chat messages, including private messages, channel messages

and images used in chats

13

NewOutlookVoicefeatureavailable

• Make telephone calls easily with a click from Outlook

• No need to type phone numbers by hand

• Continuous overview of incoming and outgoing calls

• No complex configuration of telephone equipment

• No additional call charges

• Only CHF 2 per month per phone number

Outlook

Telephone

Employee

Who is Outlook Voice suitable for?

• Particularly suitable for companies with a

fixed location and traditional back-office

staff

• Microsoft 365 customers who manage

contacts in Outlook

• Microsoft 365 customers who already

have inOne SME and Sbcon Hosted

15

One-stop shopCombine Microsoft 365 with your existing Swisscom products and you’ll have a single contact partner for all your office communication requirements.

Internet Services Telephony Swisscom TV

16

Modern work models? Choose Swisscom

Many years’ experience with Work Smart

We gather valuable experience by using the tools ourselves. This helps

us know which tools are suitable for which companies and

collaboration models, and to provide you with the best possible support

as you start using modern work methods.

The right product for every SME

From a simple chat function to the full Managed IT, our solutions are

modular and scalable, so they can be implemented in accordance with

your individual requirements.

We offer local, individual support

Either via our hotline or in collaboration with our close network of

Swiss partners, we can support you through your transformation into

the world of new work models. We offer individual support in all

official Swiss languages via our hotline or through our local partners.

Swisscom Rechenzentrum

We look forward to helping you with Microsoft 365.

Swisscom (Switzerland) LtdSMEP.O. BoxCH-3050 Berne0800 055 055

Swisscom (Switzerland) Ltd www.swisscom.ch/Microsoft 36517