michelle samplin-salgado - social media labs, lounges, and what we've learned

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Social media labs, lounges, and what I wore we’ve learned . Michelle Samplin-Salgado, MPH AIDS.gov/JSI

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Presented by Michelle Samplin-Salgado, MPH on September 27, 2013 at the fourth annual Center for Health Literacy Conference: Plain Talk in Complex Times.

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Page 1: Michelle Samplin-Salgado - Social media labs, lounges, and what we've learned

Social media labs, lounges, and what I wore we’ve learned. Michelle Samplin-Salgado, MPH AIDS.gov/JSI

Page 2: Michelle Samplin-Salgado - Social media labs, lounges, and what we've learned

Where are we going? The what The why The how And the so what

Page 3: Michelle Samplin-Salgado - Social media labs, lounges, and what we've learned

What inspired us? Mentoring Creativity Innovation Making space

Page 4: Michelle Samplin-Salgado - Social media labs, lounges, and what we've learned

What is AIDS.gov?

Page 5: Michelle Samplin-Salgado - Social media labs, lounges, and what we've learned
Page 6: Michelle Samplin-Salgado - Social media labs, lounges, and what we've learned

The

whAt.

Page 7: Michelle Samplin-Salgado - Social media labs, lounges, and what we've learned

WHAT IS A LOUNGE? One-on-one or small group sessions Often at conferences or meetings Often a physical space Safe place Stations – or be open “User generated”

Page 8: Michelle Samplin-Salgado - Social media labs, lounges, and what we've learned

@AIDSgov

Page 9: Michelle Samplin-Salgado - Social media labs, lounges, and what we've learned

The

why.

Page 10: Michelle Samplin-Salgado - Social media labs, lounges, and what we've learned

@AIDSgov

Page 11: Michelle Samplin-Salgado - Social media labs, lounges, and what we've learned

What we hear. A lot.

Page 12: Michelle Samplin-Salgado - Social media labs, lounges, and what we've learned

I’m overwhelmed. I can’t EVEN remember my password.

I don’t get this twitter thing. I have a stupid

question. What’s…?

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DEMYSTIFY TECHNOLOGY Safe place to ask questions.

Page 14: Michelle Samplin-Salgado - Social media labs, lounges, and what we've learned

The

HOW.

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WHAT YOU’LL NEED Place Product Price Promotion

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@AIDSgov

THIS WAY TO THE SOCIAL MEDIA LAB

• HIV Prevention Conferences(s)

• Association of Nurses in AIDS Care

• NAESM Black MSM HIV Leadership Summit

• United States Conference on AIDS

• NY AIDS Institute • APHA (this fall!)

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@AIDSgov

WHAT HELPS Sign in sheets

Intake forms

Integrate with conference (work with conference organizers)

Evaluation and follow-up

Materials

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Page 19: Michelle Samplin-Salgado - Social media labs, lounges, and what we've learned

@AIDSgov

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@AIDSgov

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@AIDSgov

Page 24: Michelle Samplin-Salgado - Social media labs, lounges, and what we've learned

FAQS Where do I start? How do I know what tool to use? How to I gain more followers on

Twitter/Likes on Facebook? We’re busy and have limited staff.

How do we fit it in? Where can I find more resources? What’s the role of mobile? Can you look at my website and give me

advise about usability?

Page 25: Michelle Samplin-Salgado - Social media labs, lounges, and what we've learned

@AIDSgov

WHAT REALLY HELPS Listening

Mentoring

Not needing to be the expert

Learning from each other

Making space

Page 26: Michelle Samplin-Salgado - Social media labs, lounges, and what we've learned

evaluate

• Image of keyboard with up or down thumb (need to find!)

Page 27: Michelle Samplin-Salgado - Social media labs, lounges, and what we've learned

@AIDSgov

WHAT WE’VE HEARD

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@AIDSgov

PRE-SESSION What do you want to learn today? General new media question Start using new media Sharpen my skills Sign up for… Develop a strategy Monitor social media spaces

Page 29: Michelle Samplin-Salgado - Social media labs, lounges, and what we've learned

@AIDSgov

POST-SESSION Satisfaction (scale 1-5) What do you plan to do in the next

three months Three month follow-up Did you do it? Why or why not Additional support? Format?

Page 30: Michelle Samplin-Salgado - Social media labs, lounges, and what we've learned

@AIDSgov

outcomes Smiling faces Ambassadors New friends and colleagues More in-depth TA Invited to APHA!

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What have we learned? Work with conference organizers Put it on the schedule Be patient Consider a time limit Worksheets and materials Start somewhere

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Questions?

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@AIDSgov

[email protected] blog.AIDS.gov twitter.com/AIDSgov facebook.com/AIDSgov flickr.com/AIDSgov youtube.com/AIDSgov foursquare.com/AIDSgov

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listen

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Page 37: Michelle Samplin-Salgado - Social media labs, lounges, and what we've learned

Image from friendorfollow.com

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1. LISTEN

2. LEARN

3. ADAPT

4. REPEAT

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1. Sign-up for Twitter

2. Start following 10 people

3. Find people similar to you

4. Make a date with Twitter once a day for 7 minutes

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Specifically - twiiter Sign up/find people/create lists

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@AIDSgov

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#projectlisten