michelle m. smith, cpim, crp · harrt at ucla sr. executive round table january 25, 2017 michelle...

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HARRT at UCLA Sr. Executive Round Table January 25, 2017 Michelle Smith Vice President, Marketing, O. C. Tanner “Secrets of Fortune’s 100 Best Companies” 1 Slide 1 Michelle M. Smith, CPIM, CRP Vice President, Marketing @michelleMsmith9 _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________

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Page 1: Michelle M. Smith, CPIM, CRP · HARRT at UCLA Sr. Executive Round Table January 25, 2017 Michelle Smith Vice President, Marketing, O. C. Tanner “Secrets of Fortune’s 100 Best

HARRT at UCLA Sr. Executive Round Table January 25,

2017 Michelle Smith Vice President, Marketing, O. C. Tanner

“Secrets of Fortune’s 100 Best Companies” 1

Slide 1

Michelle M. Smith, CPIM, CRPVice President, Marketing

@michelleMsmith9

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Page 2: Michelle M. Smith, CPIM, CRP · HARRT at UCLA Sr. Executive Round Table January 25, 2017 Michelle Smith Vice President, Marketing, O. C. Tanner “Secrets of Fortune’s 100 Best

HARRT at UCLA Sr. Executive Round Table January 25,

2017 Michelle Smith Vice President, Marketing, O. C. Tanner

“Secrets of Fortune’s 100 Best Companies” 1

Slide 2

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Page 3: Michelle M. Smith, CPIM, CRP · HARRT at UCLA Sr. Executive Round Table January 25, 2017 Michelle Smith Vice President, Marketing, O. C. Tanner “Secrets of Fortune’s 100 Best

HARRT at UCLA Sr. Executive Round Table January 25,

2017 Michelle Smith Vice President, Marketing, O. C. Tanner

“Secrets of Fortune’s 100 Best Companies” 1

Slide 3

Global Rewards &

Recognition

• 150 Countries

• 14 Languages

• Global support & distribution

HEADQUARTERS AND OFFICES

Global Headquarters: Salt Lake City

Regional Headquarters: Toronto, London, Mumbai

& Singapore

Regional Offices: Frankfurt, Hong Kong, Tokyo,

Sydney & Mexico City

REGIONAL SUPPORT CENTERS

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Page 4: Michelle M. Smith, CPIM, CRP · HARRT at UCLA Sr. Executive Round Table January 25, 2017 Michelle Smith Vice President, Marketing, O. C. Tanner “Secrets of Fortune’s 100 Best

HARRT at UCLA Sr. Executive Round Table January 25,

2017 Michelle Smith Vice President, Marketing, O. C. Tanner

“Secrets of Fortune’s 100 Best Companies” 1

Slide 4

Clients Across

the GlobeThousands of global

and domestic enterprises lookto O.C. Tannerfor employee

recognition strategy, technology, solutions,

services, and fulfillment.

Serving 30 of Fortune’s 100 Best Companies

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Page 5: Michelle M. Smith, CPIM, CRP · HARRT at UCLA Sr. Executive Round Table January 25, 2017 Michelle Smith Vice President, Marketing, O. C. Tanner “Secrets of Fortune’s 100 Best

HARRT at UCLA Sr. Executive Round Table January 25,

2017 Michelle Smith Vice President, Marketing, O. C. Tanner

“Secrets of Fortune’s 100 Best Companies” 1

Slide 5

Our Fortune’s 100 Best Company Journey

2015 2016 Millennials

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Page 6: Michelle M. Smith, CPIM, CRP · HARRT at UCLA Sr. Executive Round Table January 25, 2017 Michelle Smith Vice President, Marketing, O. C. Tanner “Secrets of Fortune’s 100 Best

HARRT at UCLA Sr. Executive Round Table January 25,

2017 Michelle Smith Vice President, Marketing, O. C. Tanner

“Secrets of Fortune’s 100 Best Companies” 1

Slide 6

WHY: O.C. Tanner’s Strategy Evolution

To help companies appreciate

people who do great work

To help the world accomplish

and appreciategreat work

Continue to improve; Validate our philosophy & methodology

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Page 7: Michelle M. Smith, CPIM, CRP · HARRT at UCLA Sr. Executive Round Table January 25, 2017 Michelle Smith Vice President, Marketing, O. C. Tanner “Secrets of Fortune’s 100 Best

HARRT at UCLA Sr. Executive Round Table January 25,

2017 Michelle Smith Vice President, Marketing, O. C. Tanner

“Secrets of Fortune’s 100 Best Companies” 1

Slide 7

HOW: What Didn’t Work

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Page 8: Michelle M. Smith, CPIM, CRP · HARRT at UCLA Sr. Executive Round Table January 25, 2017 Michelle Smith Vice President, Marketing, O. C. Tanner “Secrets of Fortune’s 100 Best

HARRT at UCLA Sr. Executive Round Table January 25,

2017 Michelle Smith Vice President, Marketing, O. C. Tanner

“Secrets of Fortune’s 100 Best Companies” 1

Slide 8

HOW: A More Successful Approach

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Page 9: Michelle M. Smith, CPIM, CRP · HARRT at UCLA Sr. Executive Round Table January 25, 2017 Michelle Smith Vice President, Marketing, O. C. Tanner “Secrets of Fortune’s 100 Best

HARRT at UCLA Sr. Executive Round Table January 25,

2017 Michelle Smith Vice President, Marketing, O. C. Tanner

“Secrets of Fortune’s 100 Best Companies” 1

Slide 9

HOW: A More Successful Approach

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Page 10: Michelle M. Smith, CPIM, CRP · HARRT at UCLA Sr. Executive Round Table January 25, 2017 Michelle Smith Vice President, Marketing, O. C. Tanner “Secrets of Fortune’s 100 Best

HARRT at UCLA Sr. Executive Round Table January 25,

2017 Michelle Smith Vice President, Marketing, O. C. Tanner

“Secrets of Fortune’s 100 Best Companies” 1

Slide 10

HOW: A More Successful Approach

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Page 11: Michelle M. Smith, CPIM, CRP · HARRT at UCLA Sr. Executive Round Table January 25, 2017 Michelle Smith Vice President, Marketing, O. C. Tanner “Secrets of Fortune’s 100 Best

HARRT at UCLA Sr. Executive Round Table January 25,

2017 Michelle Smith Vice President, Marketing, O. C. Tanner

“Secrets of Fortune’s 100 Best Companies” 1

Slide 11

HOW: A More Successful Approach

Relate stories & provide examples

Address weaknesses head-on

Detail every people practice

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Page 12: Michelle M. Smith, CPIM, CRP · HARRT at UCLA Sr. Executive Round Table January 25, 2017 Michelle Smith Vice President, Marketing, O. C. Tanner “Secrets of Fortune’s 100 Best

HARRT at UCLA Sr. Executive Round Table January 25,

2017 Michelle Smith Vice President, Marketing, O. C. Tanner

“Secrets of Fortune’s 100 Best Companies” 1

Slide 12

HOW: O.C. Tanner Strategy Map

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Page 13: Michelle M. Smith, CPIM, CRP · HARRT at UCLA Sr. Executive Round Table January 25, 2017 Michelle Smith Vice President, Marketing, O. C. Tanner “Secrets of Fortune’s 100 Best

HARRT at UCLA Sr. Executive Round Table January 25,

2017 Michelle Smith Vice President, Marketing, O. C. Tanner

“Secrets of Fortune’s 100 Best Companies” 1

Slide 13

RESULTS: Addressing Challenges

Professional Development

Cross-Departmental

Communication

Hiring & Onboarding

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Page 14: Michelle M. Smith, CPIM, CRP · HARRT at UCLA Sr. Executive Round Table January 25, 2017 Michelle Smith Vice President, Marketing, O. C. Tanner “Secrets of Fortune’s 100 Best

HARRT at UCLA Sr. Executive Round Table January 25,

2017 Michelle Smith Vice President, Marketing, O. C. Tanner

“Secrets of Fortune’s 100 Best Companies” 1

Slide 14

Parting Thoughts

Build a culture worthy of the list

Need C-Suite support

Sincerely need to embrace improvement

• 3rd party data• Fix areas of weakness

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Page 15: Michelle M. Smith, CPIM, CRP · HARRT at UCLA Sr. Executive Round Table January 25, 2017 Michelle Smith Vice President, Marketing, O. C. Tanner “Secrets of Fortune’s 100 Best

HARRT at UCLA Sr. Executive Round Table January 25,

2017 Michelle Smith Vice President, Marketing, O. C. Tanner

“Secrets of Fortune’s 100 Best Companies” 1

Slide 15

Thank You & Good Luck!

www.OCTanner.com

@michelleMsmith9

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